Care Home Owned by Hamberley Care Homes in Kent

comfortable. There are plenty of places to enjoy a visit. The homemakers are compassionate and take the time to get to know you. They are supportive, engage with residents, care for them with professionalism and empathy. In the few months that my husband has been here I have experienced first hand the vocational nature and skills that the Nursing team display. They are impressive and very responsive as issues arise. The Catering team are far superior to anything we expected. From three course lunches, to home baked cakes and snacks on demand. So many work behind the scenes; a family taking care of our families. It's a place where should circumstances dictate, I would be happy.

care homes as a professional nurse and none have the expertise like Nesbit do.

are exemplary. They are always smart but casual (the decision not to wear uniform) and most of all they treat the residents with respect and care. Long may it continue.

by the caring homemakers and other staff. I would urge others to consider Nesbit House for themselves.

have been exceptional. Always smiling and happy to help and discuss mom. Thank you.

tidy. The facilities and entertainment are first class. All I can say is thank you. Nesbits is a really lovely place.

from the management team was horrific. Playground bullying, bare face lying and blackmail tactics were used against me and my family. When the hospital issued a safeguarding complaint against the home our slot in the home was withdrawn (despite receiving a voicemail 24 hours earlier saying there were no issues with extending care). Effectively making a 98 year old homeless. Please please be careful when choosing for your loved one.
On a positive note I cannot fault the junior staff who were genuinely lovely people who cared, so thank you to all of those, we didn't get the chance to thank.

and if I reach the stage of needing a care home, Nesbit House would be my first choice.

and served, making it a truly wonderful experience. A big thank you to everyone involved!

of a very high standard. Everywhere was very clean. The food was very good and sufficient for my needs. My visitors were also made very welcome. The setting, garden and views are lovely. It is a peaceful home.

I overheard one of the carers/homemakers saying that it was an honour to care for a fellow nurse. Such kind gestures mean so much to my mother and her family - thank you.

didn't seem the case. We sometimes arrived to find the TV wasn't on and on two occasions extremely thirsty. Skincare and giving of medication was good. We were not sure how often she had her hair washed or if she had a shower ever. For those with severe disability, this is not the home we thought it would be.

are well-fed and taken care of. Highly recommend this lovely home.

was because it is neither too large (which might make it impersonal) nor too small. The carers take time to know my mum’s likes and dislikes as well as her idiosyncrasies! The nursing staff and the manager are always accessible if I have queries about my Mum’s health and wellbeing. There is a wide range of activities and entertainment. The menus are imaginative and the food is excellent. The bedrooms and bathrooms are nicely decorated and spacious, although perhaps more appropriate furniture could be provided for residents as the standard furniture is rather hotel-like. Overall, I’m impressed by the professionalism of everyone, and with the care which is provided with compassion.

possible. Ten weeks on, we are all very happy and know that we made the right decision for Dad to live permanently at Nesbit House; he is receiving the best possible care. The Clinical Lead and Home Manager have been highly supportive and personally involved in ensuring Dad's needs are met. The caring, nursing, catering, maintenance and entertainment staff are amazing and attend to anything Dad needs, as well as dealing with all of the questions our family have! They are always respectful and smiling; nothing is too much trouble. The administration and reception staff are always very welcoming, helpful and efficient. I have no hesitation in recommending Nesbit House.