Care Homes Owned by Hamberley Care Homes in Kent

Further to my first review submitted last Janaury I am completing this review to mention that the high standards and support from all of the staff remain constant. Having attended the quarterly relatives meeting, it was pleasing to learn that all matters raised at the previous meeting have been addressed. Future projects and procedures were discussed and opinions sought. It is the practical matters that result in reassurance for me that the welfare of my relative is paramount ie updates on arrival, dental, podiatry, chiropody, optician, GP visits on site are facilitated.

From 1st time I walked into this care home earlier in the year until this review I have to say if I ever had to go into a care home (and I hope I never do!) this would be the one I would choose. Every aspect from front reception, care staff, catering, and superb level of care is the best I've ever known. Thank you.

We were so lucky to find this care home for my husband. He is so well looked after and all the staff are so good with him and understand his needs. He is always smiling and happy. The homemakers encourage him to go to the activities and when he does agree, he really enjoys them and there is plenty of variety on offer.

When my mother in law became more ill before passing away, the staff were all absolutely wonderful and really took care of us, as well as taking care of her. I have to mention the amazing Anna who was so kind and considerate to all of us at such a difficult time. She did everything to make a terrible time much more bearable and we can't thank her enough for her compassion.

I would have no hesitation in recommending Nesbit House and all it's wonderful staff, they made a difficult time much easier for us to cope with.

My mum received absolutely outstanding care here. The staff were kind, professional, and expertly supported her through her illness with great compassion and dignity. They kept us fully informed, and knowing she was in such safe hands gave us real peace of mind. I highly recommend this wonderful care home

I was also impressed with the online reporting controls that were in place, which enabled all staff from the manager down, to be aware of everything that was going on with my wife's care. Any issues that arose would be quickly dealt with.

We feel very happy that Betty is at Nesbit House. She is well looked after and gets the care she needs for a 99 year old lady. On the few occasions we have visited at the weekend, some of the homemakers/carers do not appear as interested in their job as they might.

I have been very impressed with the overall care and attention provided at this home. In particular, the catering team deserves special recognition - the meals are consistently delicious, nutritious, and thoughtfully prepared to meet residents' individual needs. The staff are not only friendly and approachable but clearly take pride in their work, making mealtimes a real highlight of the day. Combined with the excellent care, welcoming environment, and attentive support from all staff, this home provides a genuinely warm and nurturing experience. I would highly recommend it to anyone looking for compassionate care and outstanding catering.

Together with head chef, Aniel, we agreed on a menu/BBQ/wine&beer, for 20 persons. As the sun was shining, the tables were beautifully laid outside (with umbrellas) and the BBQ and salads were absolutely delicious. As it was Wimbledon, Aneil of course, provided strawberries & cream (mums favorite) and we all had a great time. Thoroughly recommend the private dining option-thank you to all who made Mums birthday very special.

Thank you to everyone for making our Christmas Day so very special.

Nesbit House has friendly and caring staff who take a genuine interest in the residents and their happiness and welfare. I was lucky enough to spend a few days in the company of my father and the residents recently, attending the visiting entertainment (a most excellent singer) and participating in a fun "hard" quiz. I also had the opportunity to join them at lunch in the dining room on three occasions where the portion sizes were good, the choices varied and the quality as I would have anticipated for a care home like this.

The highlight, however, was a superb lunch in the private dining room for my father, brother and me. We had been invited to express our menu preferences and Head Chef Aneil and his team created, cooked and served a most delicious lunch, much as I would expect in a top restaurant, along with a selection of wine. An excellent spread!

All the staff have always been polite and efficient from initial interview up until the present day, always keeping us up to date and nothing is too much trouble.

It's the most difficult decision - placing your husband into care. The moment I stepped into Nesbit House I knew it would be the perfect place for us. From the Management team to all the homemakers and Nursing staff, I felt confident this would be the right fit. The home is bright and airy and very comfortable. There are plenty of places to enjoy a visit. The homemakers are compassionate and take the time to get to know you. They are supportive, engage with residents, care for them with professionalism and empathy. In the few months that my husband has been here I have experienced first hand the vocational nature and skills that the Nursing team display. They are impressive and very responsive as issues arise. The Catering team are far superior to anything we expected. From three course lunches, to home baked cakes and snacks on demand. So many work behind the scenes; a family taking care of our families. It's a place where should circumstances dictate, I would be happy.

From my first introduction to Nesbit House I felt safe and heard. It was at a very difficult time tryign to place my father from hospital. The lady was very reassuring and has spent many hours continuing to reassure me. Both my parents are now residents and are happy and settled. I have visited many care homes as a professional nurse and none have the expertise like Nesbit do.

I am always impressed by the smart yet informed atmosphere of Nesbit House. It is always clean, yet there is an air of informality that immediately puts everyone at ease. But an institution is only as good as the people who work there, and the care of Nestbit House the staff that I have encountered are exemplary. They are always smart but casual (the decision not to wear uniform) and most of all they treat the residents with respect and care. Long may it continue.

I was dreading selecting a care home for my wife but not at all. I was sent details of Nesbit House and was so surprised how perfect it was on my visit and accepted straight away without seeing any others. Everything about the home is perfect and my wife couldn't be more comfortable and looked after by the caring homemakers and other staff. I would urge others to consider Nesbit House for themselves.

Having just visited my mother, I found her in good spirits, clean, tidy, well-fed with drinks to hand, happy and feeling safe. She was not well yesterday, and an ambulance crew attended. All is well. The nurses kept me fully informed at every stage. The home and all the staff, from management to carers, have been exceptional. Always smiling and happy to help and discuss mom. Thank you.

My mum was reluctant to enter a care home but declining health meant it had to happen. Nesbits welcomed her, gave her a room which suited her needs (ie: to be closer to people and not the end of the corridor). They are superb, from the admin home makers, nursing and chefs. The home is always clean and tidy. The facilities and entertainment are first class. All I can say is thank you. Nesbits is a really lovely place.

On a positive note I cannot fault the junior staff who were genuinely lovely people who cared, so thank you to all of those, we didn't get the chance to thank.