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Care Home Owned by Hamberley Care Homes in Dunbartonshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in Dunbartonshire

Only the locations & reviews in Dunbartonshire for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 1198 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in Dunbartonshire (1)

 - Browse 1 Care Home owned by Hamberley Care Homes in Dunbartonshire
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Milngavie Manor Care Home
Craigton Road, Milngavie, Glasgow G62 7JG 
9.7 38 reviews
Milngavie Manor Care Home, Glasgow, Dunbartonshire
"I was really impressed with the facilities, care and support and staff. The cleanliness was excellent and staff were very welcoming. Well…"   Read all 38 reviews
  • from £1,800 / week
  • 45 Rooms
Location Type Care Home

Situated in the picturesque town of Milngavie, just north-west of Glasgow, Milngavie Manor offers residential, dementia and nursing care for the older community within a luxury environment. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Hamberley Care Homes Reviews in Dunbartonshire (38)

9.9

Hamberley Care Homes has a Group Review Score of 9.9 (9.853) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

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Review of

Milngavie Manor Care Home

from Kofi A (Friend of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was really impressed with the facilities, care and support and staff. The cleanliness was excellent and staff were very welcoming. Well done! Keep it up.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeThank you so much for taking the time to share your lovely feedback. We're absolutely delighted to hear that you were impressed with our facilities, the care and support we provide, and our wonderful team. Knowing that you found the home clean, welcoming, and supportive truly means a lot to us.
Your kind words motivate our staff and reinforce the dedication they put into creating a safe, comfortable, and friendly environment every day.
Thank you again - we really appreciate it, and we'll certainly do our best to keep it up!
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Review of

Milngavie Manor Care Home

from Christine J (Niece of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the niece of a resident in globes, in early 2025. I was extremely concerned at the ineffective and unsatisfactory management team. The staff appeared isolated, distressed lacked motivation and leaderships. With the introduction of both managers and deputy manager, there is new welcoming, professional
and very pleasurable environment. It is an absolute joy to come to visit now, a deeper sense of trust and knowledge within the staff. I have a wonderful rapport with the deputy manager who is committed to her role. She has steadied the ship and is sending very positive and reassuring vibes to both residents and relatives.
Reply from Angela McGurk, Home Manager at Milngavie Manor Care HomeThank you for taking the time to review our home. We are thrilled to hear how happy you are with the improvements made. We are confident that Milngavie Manor will continue to provide exceptional care and support that your relative deserves.
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Review of

Milngavie Manor Care Home

from E G (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Several outstanding members of staff in all the departments.
Change in management over the last 4 years has been very unsettling and demoralising for the staff however with the new management in place there is a definite improvement. There is certainly a need for hospitality staff 7 days a week, particularly
at the weekends when there is regularly no staff present.
Reply from Esther Sheppard, Regional Sales Manager at Milngavie Manor Care HomeThank you for taking the time to share your feedback. We're pleased to hear your positive comments about our staff and that you're noticing improvements with the new management. We also appreciate your feedback regarding hospitality cover at weekends.
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Review of

Milngavie Manor Care Home

from L L (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Milngavie Manor Care Home for 6 weeks, and from the beginning she has been cared for so well - the staff let her be herself, they listen to her and keep her safe. It's such a weight off my mind that as her main carer, she is in the best of hands. The home helped arrange a Christmas
Party for mum and her friends in one of the beautiful private rooms. It was a fantastic afternoon, and all the visitors were so impressed with the staff and the quality of the food. I'm so glad we found Milngavie Manor.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeThank you so much for sharing your wonderful feedback. We're delighted to hear that your mum has felt so well cared for and supported during her time at Milngavie Manor. Our team takes great pride in creating a safe, welcoming environment where every resident can truly be themselves, so it means a lot to know this has brought you peace of mind.
We're thrilled the Christmas Party was such a special occasion for your mum and her friends. Moments like these are what make our community feel like home, and we're glad the food and atmosphere impressed everyone.
Your kind words will be shared with the team-they'll be overjoyed to know their efforts have made such a positive impact. Thank you again for trusting us with your mum's care.
Warm regards,
Team at Milngavie Manor
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Review of

Milngavie Manor Care Home

from F D (Brother of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we are very happy with the care my sister receives. Staff are caring and attentive and recognise the needs of my sister putting appropriate measure in place as required. She feels safe and secure and is very comfortable. She has not participated in activities (of which there are plenty)
but this is by choice. Staff are always positive and have encouraged participation. Overall, we are very happy to have chosen Milngavie Manor. She now regards this as home.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeMr Docherty,
Thank you so much for sharing your thoughtful feedback. We're delighted to hear that your family feels happy with the care your sister receives at Milngavie Manor. It means a great deal to us that she feels safe, secure, and comfortable-this is exactly what we strive for every day.
We truly appreciate your recognition of our caring and attentive team. Supporting each resident's individual needs and choices is at the heart of what we do, so we're glad to know that your sister feels at home here. While participation in activities is always encouraged, we respect personal preferences, and it's wonderful that she has the freedom to choose what suits her best.
Thank you again for trusting us and for your kind words. We're honored to be part of your sister's life and look forward to continuing to provide the highest standard of care.
Milngavie Manor Team
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Review of

Milngavie Manor Care Home

from I S (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a great visit over two days with my mother. The staff were all extremely helpful, smily and polite. They gave us lunch with my mother in the private dining room and nothing was too much trouble. Several of the staff introduced themselves and chatted with me and my mother - who they all know and
called her by name which was lovely. Each day I visited there was an activity going on and several residents joined in with it.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeWe're delighted to hear that you and your mother enjoyed your visit. It's wonderful to know our team made you feel welcome and that the private dining experience was memorable for you. We're proud that our staff know residents by name and take time to chat-it's those personal touches that matter most.
We're also glad you noticed the activities and the lively atmosphere; keeping residents engaged and happy is at the heart of what we do. Thank you again for sharing your experience, and we look forward to welcoming you back soon!
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Review of

Milngavie Manor Care Home

from K C (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Milngavie Manor has been a good choice of care home for our Mum. She has lived there for 7 years, and her front line care has been excellent throughout. Care Staff are kind, and thoughtful in their work, showing compassion, respect and dignity towards residents. The home environment is comfortable,
clean, warm & welcoming. All members of staff across the home are cheerful as they go about their day, interacting with residents in a warm and friendly way. The home has a warm and personal atmosphere.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeThank you so much for sharing your kind words about Milngavie Manor, Karen. We're delighted to hear that your mum has felt at home with us for the past seven years. Providing compassionate, respectful care and creating a warm, welcoming environment is at the heart of everything we do, so it's wonderful to know this has been your experience.
Your feedback means a lot to our team, and we'll make sure to share it with everyone here. Thank you for trusting us with your mum's care.
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Review of

Milngavie Manor Care Home

from S S (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum receives is excellent . She chooses what activities to attend and enjoys her meals. I am always met with smiling faces from the staff. I am kept informed of any concerns about my mum.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeDear Susan,
Thank you so much for sharing your feedback. We're delighted to hear that your mum is enjoying her time with us and feels empowered to choose activities that suit her interests. It's wonderful to know that she enjoys her meals and that you feel welcomed by our smiling team whenever you visit.
Keeping families informed is very important to us, so we're pleased that you feel supported and reassured about your mum's care. Your kind words mean a lot to our staff and will be shared with the whole team.
Thank you again for taking the time to write this review-it's truly appreciated.
Warm Regards,
Milngavie Manor
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Review of

Milngavie Manor Care Home

from C J (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A few days ago my mother, a long term resident at Milngavie Manor, passed away at the home. The staff at Milngavie Manor had always excelled in the care that they offered and at this very difficult time it is difficult to know how they could have been better. The care that Jackie received from the staff
and the NHS nurses who attended was everything we could have possibly hoped for and the empathy that was shown to me as a relative clearly illustrated their genuine concern for the dying and the grieving. Some of the staff had known my mother for the whole five years or so she was there and bonds had formed - these are not carers who just come in to get the job done; they live the job. Thank you to all at Milngavie Manor; you gave my mother a genuine quality of life in her last years and a peaceful and dignified end that I will always be grateful for.
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeDear Crispin,
Thank you so much for taking the time to share these heartfelt words during such a difficult time. We are deeply sorry for your loss and truly honored that Milngavie Manor was entrusted with Jackie's care over the past five years.
Your comments mean a great deal to our team. We strive to provide not only exceptional care but also genuine compassion and dignity for every resident and their family. Knowing that Jackie's final days were peaceful and that you felt supported brings us comfort and reinforces why we do what we do.
We will share your message with all the staff and NHS nurses involved-they will be touched to know their dedication made a difference. Please don't hesitate to reach out if there is anything we can do to support you further.
With deepest sympathy and gratitude,
Everyone at Milngavie Manor
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Review of

Milngavie Manor Care Home

from S T (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care that Mum is receiving in Milngavie Manor. She is very well cared for by all the staff .All her care needs are met to a high standard. The attitude of the staff is very positive, kind and nurturing .They could not be more welcoming .Nothing appears to be any trouble , even
when they are busy. The cleanliness of the home is to a high standard. The variety and choice tempting , healthy and easy to eat and digest. The decor is very beautiful and fresh. Attention has been pain to colour and furnishings to create a stylish contemporary Scottish look , with well chosen beautifully framed prints on the walls and complementary smart homeware .The food is exactly right. The variety and choice tempting , healthy and easy to eat and digest. The social spaces are well thought out. Safetly of movement is considered and accounted for. There are no trip hazards and there is a feeling of spaciousness. The social calander offers interesting activities, a hairdresser too!
Reply from Megan Templeton, Home Ambassador at Milngavie Manor Care HomeThank you so much for taking the time to share such a thoughtful and detailed review. We are absolutely delighted to hear that your mum is so happy with the care she is receiving at Milngavie Manor. It means a great deal to us that you find our staff "positive, kind and nurturing" - these are the values we strive for every day, and your kind words truly affirm that we are meeting them.

We are also thrilled that you appreciate the cleanliness, dcor, dining, and overall atmosphere of the home. Our team works hard to maintain a warm, comfortable and stylish environment, and to provide meals and social spaces that support both health and enjoyment.

Your feedback will be shared with the whole team - they will be very proud to read your comments. Please don't hesitate to let us know if there's ever anything more we can do for you or your mum.

Thank you once again for your kind words and for placing your trust in us.

Warm regards,
Megan Templeton
Home Ambassador
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Review of

Milngavie Manor Care Home

from Susan M (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Milngavie Manor for over 5 years now. It is such a lovely carehome. The staff are amazing, very friendly, welcoming & warm. The care home is always clean & warm. They organise great activities for the residents as well as nice outings on the care home bus. The food is delicious
too with lots of supplies of tea, coffee & cake in between meals. My Dad feels safe, secure & well cared for. I couldn't recommend Milngavie Manor enough if you are looking for a care home for your loved one.
Reply from Angela McGurk, Home Manager at Milngavie Manor Care HomeThank you so much for your wonderful review. Were delighted to hear that your dad has felt safe, secure, and well cared for over the past five years at Milngavie Manor. Its lovely to know that the teams friendliness, the activities, outings, and meals have all helped make his experience so positive. Your kind words mean a great deal to us, and we truly appreciate your recommendation. If there is ever anything more we can do, we are always here to support you and your family.
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Review of

Milngavie Manor Care Home

from J G (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother appears to be well looked after here. Staff are all pleasant and supportive and my mother seems very comfortable with them. Management are very willing to listen to any concerns and to make suggestions about how to change things for the better. I am extremely grateful to know that my mother
is in safe hands.
Reply from Angela McGurk, Home Manager at Milngavie Manor Care HomeThank you for sharing such thoughtful feedback. Were delighted to hear that your mother feels comfortable and well cared for, and its wonderful to know our teams support and approachability have made a positive difference. Your gratitude means a great deal to us, and we truly value the trust you place in our care. If there is ever anything more we can do, we are always here to listen.
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Review of

Milngavie Manor Care Home

from A J (Sister-in-law of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my very first visit I was impressed by the professionalism, friendliness and concern exhibited by all staff. This continued throughout my relative' s respite stay.
Everyone I came into contact with went out of their way to reassure and to help both the resident and the family.
The bedrooms and
the public areas are lovely and spotlessly clean.
Overall an outstanding care home.
Reply from Thomas McGlashan, Customer Relations Manager at Milngavie Manor Care HomeThank you very much for taking the time to leave a review of your experience of Milngavie Manor during your relatives respite stay - it is much appreciated and we will ensure your positive feedback is passed onto all of the team at the home. Best wishes.
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Review of

Milngavie Manor Care Home

from J B (Husband of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Milngavie Manor has the most excellent facilities and care staff. My wife is getting the best attention and care possible and it’s a great relief to me to know that she is so well looked after. I have no hesitation in giving the home 5 stars in every category.
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Review of

Milngavie Manor Care Home

from Elaine J (Daughter of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Milngavie Manor for seven years now, so you can say we are very happy with the care and attention she receives. Mum is now 99 years old and knows the staff very well, she has seen some come and go and some who have left over the past few years still come to visit her.
The home is
very much to our taste regarding cleanliness and the staff always have her dressed smartly and her hair is always done. The food is first class and she very much enjoys it. Activities are extremely good albeit she doesn’t always join in as she gets tired sometimes.
The home has a mini-bus and Mum and other residents enjoy being taken out on outings fairly regularly. Very pleased with the new manageress who is always ready to listen to any concerns that we may have.
I would thoroughly recommend this home to others who are looking for a care home where they can be assured that their loved ones will be well looked after.
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Review of

Milngavie Manor Care Home

from Caroline C (Daughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care of our Mum is exemplary. There is a detailed knowledge of her needs and wishes and very good monitoring of her complex health conditions. Standards of cleanliness are excellent. In short all the staff show her and us daily how they care for her.
Reply from Sarah Webber, Marketing and Partnerships Manager at Milngavie Manor Care HomeThank you so much for taking the time to write this review - we are incredibly proud of our exceptional team!
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Review of

Milngavie Manor Care Home

from R C (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely décor and activities on at Christmas. Beautiful table set for Christmas lunch. Staff always kind and caring. Helpful too in assisting with making my mum ready for appointments off-site. Super clean too.
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Review of

Milngavie Manor Care Home

from Andrew H (Son of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my father had a severe stroke, I came to visit the home daily for a few hours over a ten-day period whilst my family recovered from bouts of Covid. As a frequent, persistent visitor during that time, I was able to observe multiple "days in the life" of my father in the home. He has lived there
for one and a half years and this is the latest stage in his decline. The carers were superb, thoughtful, sensitive, caring in the complete sense of the word. Food was oof the scale excellent and enjoyed. The new manager was great, listened, acted, took on board feedback and was knowledgeable. Great nurses too, with the right medical treatments and proactivity. Deeply impressed.
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Review of

Milngavie Manor Care Home

from S A (Wife of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed by the level of care my husband has received and the professional standards shown by the staff. He has a pleasant spacious room and enjoys the meals served. The staff always have time to talk and discuss any issues
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Review of

Milngavie Manor Care Home

from Mary K (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not have found more loving and caring staff for our dad who had dementia and whose home was Milngavie Manor for the last two years. So supportive to my mum too. Speaks volumes about the calibre of their staff, that each evening after ending their shifts, they stopped by my dad's room, to spend
time with him and his children when he was on palliative care.
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Awards / Recognitions (5)

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