Care Homes Owned by Hamberley Care Homes in Dorset

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hamberley Care Homes in Dorset

Only the locations & reviews in Dorset for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 999 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in Dorset (2)

2 Care Homes owned by Hamberley Care Homes in Dorset
Verwood House Care Home

42 Ringwood Road, Verwood BH31 7AH 

10 58 reviews
"My family are deeply grateful to all the staff and carers at Verwood House Care Home for the wonderful kindness and care that they show to…"   Read all 58 reviews
Location Type Care Home

Situated in the picturesque town of Verwood, on the edge of the New Forest, Verwood House is an award-winning care home within a stunning environment offering residential, dementia and nursing care, as well as short breaks. Within the boutique care… Read more about Verwood House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 42 Rooms
  • from £1,495 / week
Upton Manor Care Home

1 Dorchester Road, Upton, Poole BH16 5NJ 

9.7 53 reviews
"I am very happy with the care at Upton Manor. I chose this care home as I had heard about it through friends that have used it for their…"   Read all 53 reviews
Location Type Care Home

Rated Good in all areas by the Care Quality Commission (August 2021), Upton Manor is a stunning luxury care home offering an exceptional level of care in spectacular surroundings. Part of the award-winning Hamberley Care Homes, who were awarded Residential… Read more about Upton Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 67 Rooms
  • from £1,395 / week

Hamberley Care Homes Reviews in Dorset (111)

9.8

Hamberley Care Homes has a Group Review Score of 9.8 (9.766) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Hamberley Care Homes
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Review of

Upton Manor Care Home

from Sue M (Daughter of Resident) published on 21 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care at Upton Manor. I chose this care home as I had heard about it through friends that have used it for their loved ones. I put my parents in Upton Manor for four weeks rest bite care with the idea of them staying for good. Unfortunately my father passed away after just six
weeks there. However the staff were very attentive and looked after my Mum and myself during this difficult time. Mum has settled into a new lifestyle at Upton Manor and she is happy in her new home.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for lovely review which really means a lot to all of the staff. We are all so very fond of your mum, and she has made many friends here, everyone knows her, she is just delightful. It was our privilege to have been able to have cared for your dear dad , and we have very fond memories of him. Best wishes from us all and we hope to see you again soon.

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Review of

Upton Manor Care Home

from Nic J (Son of Resident) published on 19 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved here from another local care home in February and has been welcomed by all the staff at Upton Manor and the care provided is excellent. I have no hesitation in recommending Upton Manor. The staff have a very professional approach to care and Dad has settled in well.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

We thank you dearly for taking the time to write your wonderful review. It really is a privilege to be able to care for your Dad and we are very fond of him. I know all of the staff will appreciate your kind comments. Thank you again and best wishes from us all.

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Review of

Upton Manor Care Home

from M C (Resident) published on 2 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my stay at the Upton Home, everyone showed me kindness and help each day whilst I was staying there.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for your five star review, we are delighted to hear home much you enjoyed your stay and look forward to welcoming you back soon.

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Review of

Upton Manor Care Home

from C D (Friend of Resident) published on 25 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly loved one recently came to Upton Manor for respite and even though she was nervous (as never left home in 85 years) the staff could not have been better. The management were excellent and accommodating every request from my loved one and from all the family visits. From the room and accommodation
to the welcome, to all the support and kindness we experienced during our 5 weeks, we couldn't be happier. A 5 star experience.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you so much for taking the time to write you wonderful review. It was our pleasure to be able to look after your loved one and to have you and your family visit. Your kind words mean an awful lot to all of our staff who work so hard to ensure our residents are cared for and feel at home.Best wishes from us all.

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Review of

Upton Manor Care Home

from Helen Q (Daughter of Resident) published on 17 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
In February we had to make the difficult decision to move Dad from a care home, where he'd spent the previous 18 months, to a nursing home, due to the change in his needs.
From the moment we stepped through the doors at Upton Manor we were treated with the utmost dignity and understanding of our
situation, which made the transition from one home to another so much easier than we ever imagined. In a very short time Dad was like a completely different person and so much more relaxed and happy than he'd been in a long while, giving us as a family real peace of mind about the decision to move him.
All of the staff, nursing, carers, caterers, cleaners and management team have provided excellent care and treatment and helped dad to settle quickly and feel at home. We have seen a dramatic improvement in both his physical health and his general well being in the first 3 months of him moving in.
I wouldn't hesitate to recommend Upton Manor to others.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for taking the time to write this review, it is greatly appreciated. It is a pleasure to be able to care for your Dad and we are delighted that he has settled in to his new home with us. Thank you also for your positive comments regarding our staff and our home, which is wonderful to hear. Best wishes from us all.

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Review of

Verwood House Care Home

from Terry L (Resident) published on 14 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my stay. Staff very friendly and kind.
Reply from Julie House, Home Manager at Verwood House Care Home

Thank you for your five star review, thrilled to hear you had an enjoyable stay.

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Review of

Upton Manor Care Home

from C B (Friend of Resident) published on 14 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend had recently moved into Upton Manor and she can not stop talking about how wonderful everyone has been to her, you can genuinely see the smile in her face each time we see her. She absolutely loves getting stuck in and joins the activities and events, they always have something going on, she
has formed many new friends and says everyone she has met so far has been loving and kind to her.
The home is always clean, warm, and full of laughter, and we know the staff are always a phone call away if we ever need an update or have a concern.
One of the things that truly sets Upton apart is the incredible range of activities they offer
There's always something happening. The activity person is outstanding she really does go out of the way and I know my very dear friend is truly happy and loves everything that happens a huge credit to the home. To have these teams in home they make all the difference.
She really is happy and Upton is how you want a care home to be.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for taking the time to write your wonderful review. We are delighted that your friend is enjoying her stay, all of our fabulous staff work incredibly hard to ensure our residents are cared for and happy. I know they will welcome your very kind words. Thank you again.Best wishes from us all.

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Review of

Upton Manor Care Home

from H C (Friend of Resident) published on 7 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you walk into Upton Manor you are made to feel very welcome. All staff are friendly and chatty and nothing is to much trouble for them to help and support the residents. A variety of daily activities are to be enjoyed I feel its an excellent choice of care home.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

We really appreciate you taking the time to write us this lovely review, thank you. All of our wonderful staff work incredibly hard to ensure our residents are cared cared for and happy. It means a lot when our families and loved ones notice this too. Best wishes from us all.

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Review of

Upton Manor Care Home

from Mike E (Son of Resident) published on 2 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was made to feel welcome and comfortable from the first day.
The staff are friendly and efficient.
The quality of food provided is very high , and the opportunity exists to eat privately or in the dining room.
Queries made to staff members are answered quickly by care workers and management.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for taking the time to write your wonderful review. I know your kind words will be gratefully received by all of our staff. It is an absolute pleasure to be able to care for your Dad , he is just delightful. We are so pleased that he chose Upton Manor to be his home. Best wishes.

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Review of

Upton Manor Care Home

from C K (Daughter of Resident) published on 1 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are very happy here and they have had a very warm welcome.
All their needs are well catered for.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

We would like to say a huge thank you for your lovely review. We are delighted to be able to care for your parents, they are a wonderful couple and we are so pleased that you chose Upton Manor . All of the staff are very fond of them. Best wishes from us all.

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Review of

Verwood House Care Home

from Mark P (Son of Resident) published on 14 February 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My family are deeply grateful to all the staff and carers at Verwood House Care Home for the wonderful kindness and care that they show to my mother. She is happy and looked after so well. The activities are wonderful and I have no hesitation whatsoever in recommending Verwood Care Home.
Reply from Julie House, Home Manager at Verwood House Care Home

Thank you for taking the time to review our home. We are thrilled to hear how happy you and your Mum are with the care and support provided.

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Review of

Upton Manor Care Home

from G D (Resident) assisted by family/friend published on 31 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very caring, very kind and helpful. Room is very warm and clean, most meals are appetising and varied. Decided in this 4 week respite period to now make this my permanent residence.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for your wonderful review. We are delighted that you made the decision to stay with us. Your kind comments will be gratefully received by all of the staff, thank you again. Best wishes.

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Review of

Verwood House Care Home

from C L (Daughter-in-law of Resident) published on 8 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I personally have worked in many care/nursing homes and would highly recommend Verwood House to anyone considering using this care provider.
Overall the staff first and foremost are delightful, sympathetic, and respectful in every way possible towards the residents and their family and friends.
I
would personally be very proud to work in a facility of this caliber.
I have the greatest respect for the management and staff alike.
Reply from Donna Milne-Barron, Customer Relations Manager at Verwood House Care Home

We thank you dearly for your wonderful review. All of our staff work so hard to ensure our residents feel happy and cared for and to make every day meaningful. I know they will be delighted to hear your kind words. Best wishes from the manager and all the staff at Verwood House.

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Review of

Verwood House Care Home

from H D (Daughter of Resident) published on 9 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really pleased that Mum has settled so well. She tells me she is very happy and all the staff are very kind and helpful. The activities offered at the home are fabulous and Mum is trying new things and most importantly enjoying them. I have found the staff to be very professional and helpful. I
would recommend Verwood Care Home.
Reply from Donna Milne-Barron, Customer Relations Manager at Verwood House Care Home

Thank you for taking the time to write your wonderful review. We are delighted that your Mum has settled well and I know the staff and her new friends are very fond of her. All of the staff work in incredibly hard to ensure our residents are cared for and happy. We all greatly appreciate your kind words. Best wishes.

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Review of

Verwood House Care Home

from S C (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect happy care home, with beautiful staff.
Especially the lady who made the transition from Mum's home to care home very calming.
The wellness manager is the loveliest person who helps all residents with anything, nothing ever too much trouble and most importantly makes everyone laugh.
Could
not ask for a better home for my Mum to be homed in.
Reply from Julie House, Home Manager at Verwood House Care Home

Thank you for taking the time to review our home. We are extremely proud of the care we provide and are delighted with how well your Mum has settled.

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Review of

Upton Manor Care Home

from N J (Son of Resident) published on 15 November 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A safe comfortable environment for Mum following a stroke and dementia, caring team who look after her well with dignity. She is happy and stimulated with activities. The home is well kept and a happy environment. Nothing is too much trouble and the catering is hotel standard! It is great that they
are dog-friendly as she can still see her dog on visits.
Reply from Donna Milne-Barron, Customer Relations Manager at Upton Manor Care Home

Thank you for taking the time to write this lovely review. The staff are very fond of your mum and she has made many friends at Upton Manor. Your mum is a wonderful lady. Best wishes from us all.

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Review of

Verwood House Care Home

from Chris M (Son of Resident) published on 11 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum needed to come down to Verwood House Care Home for palliative care. All of the team at Verwood House provided us with great support, from the management team in helping to expedite her move to Verwood, to the team of carers and support staff in providing her with compassion and dignity during
her final days.
I'd have no hesitation in recommending Verwood House Care Home to anyone looking for care for their elderly family or friends.
Reply from Donna Milne-Barron, Customer Relations Manager at Verwood House Care Home

From all of the staff at Verwood House, we send you our deepest sympathy and heartfelt condolences for the sad loss of your dear mum. We are truly privileged to have been able to care for her. Thoughts and prayers to you and your family.

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Review of

Upton Manor Care Home

from C J (Daughter-in-law of Resident) published on 8 November 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came to you after a fall and a short spell in hospital, originally for respite. She was made to feel very welcome and safe with the level of care in place. Your staff are very friendly and give the care home a 'family feel'. It has been a great comfort to Mum that her dog (along with ours) can visit
too. Mum is now a happy redient with you.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Upton Manor Care Home

Thank your lovely review. We are delighted to be able to care for your mum, she is a wonderful lady. Our incredible staff work so hard to ensure all of our residents are happy and well cared for. Best wishes from us all.

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Review of

Upton Manor Care Home

from Kath M (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum started living in the care home in May and since then we have not had a moment's worry. The staff are really friendly, helpful and caring. Nothing is too much trouble. They have numerous activities and encourage all residents to join in with encouragement and support. My mum is just so very happy.
Thank you, Upton Manor.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Upton Manor Care Home

Thank you so much for your kind review. Your mum is loved by all of the staff and by her friends here at Upton Manor. Mum is a joy and it is our privilege to be able to care for her—best wishes from our home manager and all of the staff.

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Review of

Verwood House Care Home

from A M (Son of Resident) published on 4 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Collectively the team at Verwood House Care Home provided a first-rate service for Mum in the final weeks of her life.
They moved quickly to match our timelines at the start of the engagement, then without exception provided a level of care that made Mum feel valued, as relaxed as possible and at
ease in what were very difficult circumstances for her.
My family and I would happily recommend the team at Verwood Care Home to anyone else needing care for their loved ones in their final chapter!
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home

Thank you for your kind words, especially at this very sad time. Our home manager and all of the staff at Verwood House send their deepest sympathy and heartfelt condolences to you and your family for the loss of your dear Mum. It was our privilege to have been able to care for her. Thank you.

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Awards / Recognitions (4)

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