Hamberley Care Homes in Bedfordshire | 3 Care Homes

Review of
Richmond Manor Care Home
from Anna C (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report

Overall Experience

All members of staff were extremely kind and helpful.

Reply from stephanie england, home ambassador at Richmond Manor Care Homewe adored caring for your mum and are so happy you've had a lovely experience with us. all the best, Richmond Manor.

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Review of
Caddington Grove Care Home
from S C (Niece of Resident) published on 9 February 2026 Submitted via Postal Card • Report

Overall Experience

My auntie is well looked after. If she can't be at home we are happy knowing she is well looked after. Staff are always friendly and happy to help if we have any questions. There is always something going on and we enjoy reading the Daily Sparkle when we visit.

Reply from Emma Burns, Home Manager at Caddington Grove Care HomeThank you for sharing your positive experience. It is reassuring to know your aunt feels safe, supported and engaged, and that you enjoy seeing the activities and Daily Sparkle during your visits. Our team works hard to create a warm, welcoming environment where residents receive compassionate, dignified care, and your feedback means a great deal to everyone at Caddington Grove.

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Review of
Elstow Manor Care Home
from G D (Husband of Resident) published on 6 February 2026 Submitted via Website • Report

Overall Experience

A four week respite stay for my wife who has dementia. From the first contact staff have been caring, compassionate, professional and efficient. I was made welcome on a first exploratory visit as was my wife's sister and then again when I visited with my wife to be assessed.
Staff were very good on

the day of arrival for start of stay in ensuring she was not distressed by my departure. The standard of care remained good in that she was content and relaxed and clearly had enjoyed her stay.
Food that I saw and sampled was good and daily activity schedule looked varied.
I would have no qualms about using Elstow Manor again for respite care.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so glad you chose Elstow Manor for your wife we are grateful you saw how well cared for your wife was whilst you were away . We look forward to your next respite stay and also you know you are welcome anytime .

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Review of
Elstow Manor Care Home
from Jessica H (Granddaughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report

Overall Experience

Elstow Manor is so clean. The staff are lovely. My grandad is so well cared for.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for recognising how wonderful our home is and your Grandad has settled so well into his new life here . We appreciate your time and look forward to seeing you again soon .

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Review of
Elstow Manor Care Home
from Chris M (Relative of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

It was my uncle's birthday. We as his local family met at the home to join him for tea. Reg was so happy when a present from the manor arrived at his room, and then a cake arrived. It really made his day. This is just one item of many that the manor team have put on. Thank you.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so pleased that you can see how hard we work to make all our residents feel at home . Everybody living here gets a birthday present and a birthday cake ! Having the opportunity to enjoy an afternoon tea with your loved one makes the experience even better . Thank you for leaving us a kind review .

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Review of
Richmond Manor Care Home
from Lynn B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother and father have both been in residence at Richmond Manor! Sadly Dad passed away in December 2025, the care and compassion shown was exceptional. The are he received was excellent. Mum is still at the home, the staff couldn't be better, kind, caring & understanding. The home is kept in tip

top condition. The staff also there to help & support family members at difficult times.

Reply from stephanie england, home ambassador at Richmond Manor Care Homethank you so much for your kind words. our staff will appreciate reading this. It was an absolute pleasure to care for your father and is still a pleasure to care for your mother.

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Review of
Elstow Manor Care Home
from Veronica D (Partner of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Overall, this is the best care home I have had experience of (of which there are many). The management and staff are almost all trying hard to get this right. There is a very positive atmosphere and a feeling of warmth and genuine compassion between the management and staff, staff with other staff,

and staff with residents and loved ones.
Any concerns or suggestions I have are welcomed and I feel that I and the management/staff are all working towards the best outcomes for the residents.
(I would be happy to discuss ways of improving further.)

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you so much for your valued review and comments . It is rewarding to see all the positives in your experiences within the home and the care of your loved one and that of all our residents , staff and families . Moving a loved one into care is a difficult decision for anyone and we are glad you made the choice of Elstow Manor .

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Review of
Caddington Grove Care Home
from Caroline A (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Can't praise this care home enough! My mother was given absolutely outstanding care in October when she was admitted into the nursing home with terminal cancer. They treated her with so much care, compassion and dignity. The staff are absolutely amazing and were always available for me to have a chat

when I was struggling with the situation. From the reception, care workers, handymen and nurses any concerns were listened to and I felt rest assured my Mum was getting the exceptional care she deserved. She loved the food and it was so nice for her to be able to have her hair done in the salon. It is amazing you allow dogs to visit and this cheered my Mum up immensely. I want to pass on my thanks to all at Caddington Grove who made my Mums last few weeks of life so comfortable!

Reply from Emma Burns, Home Manager at Caddington Grove Care HomeThank you so much for taking the time to share such a heartfelt review. On behalf of everyone at Caddington Grove, I would like to express our sincere thanks for your kind words and, most importantly, for trusting us to care for your Mum during such a deeply personal and emotional time. Providing compassionate, dignified, and person-centred care at the end of life is something we take immense pride in, and it means a great deal to know that your Mum felt comfortable, supported, and cared for during her final weeks. I am especially pleased to hear that the team were able to support you as a family as well, as we recognise how important it is to care for loved ones alongside our residents. Your recognition of the whole team, from reception and maintenance through to our care and nursing staff, will be shared with them. Feedback like this truly reinforces the impact of their dedication and compassion. Our thoughts remain with you and your family, at this difficult time

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Review of
Caddington Grove Care Home
from J S (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Very welcoming environment; kind and respectful reception team; excellent team of skilled carers and nursing staff; I am always kept well informed and encouraged to contact them for updates; visiting is strongly encouraged and welcomed; lots of appropriate and enjoyable activities provided for the residents.

I could not be happier with my choice of care home.

Reply from Emma Burns, Home Manager at Caddington Grove Care HomeThank you for taking the time to leave your feedback. We will ensure this is passed on to our team.

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Review of
Richmond Manor Care Home
from A E (Granddaughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

Richard manor is amazing they are so kind and approachable and look after my grandmother so well. I am so lucky to know she is being taken care of. Sophie is amazing on the second floor. All the staff are wonderful

Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your kind words Sophie and the whole team will really appreciate this lovely feedback - it means a great deal to us all. We pride ourselves on delivering exceptional care and it is a privilege to be able to care for your Grandmother.

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Review of
Elstow Manor Care Home
from Marion S (Daughter-in-law of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

Elstow Manor cared for my mother-in-law for the last month of her life, and hers and our experience was exceptional. As soon as we met Ramona and Nancy, we knew this was the best place for her, and it was. I had recommendations from friends who had had family members there, and seeing they had been

awarded "outstanding" for care was the decider. We and she found everything outstanding, her room, her care, the food and most importantly, the wonderful staff. A truly outstanding home from home. Thank you.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking the time out to leave such a kind review at a time when you have experienced the loss of your lovely Mum . We appreciate your kind acknowledgement that every aspect of your experience here was outstanding and we will pass this on to the team with our thanks . Thank you for choosing Elstow Manor .

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Review of
Richmond Manor Care Home
from Paul T (Nephew of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

We came to see my uncle for the first time on 22nd December, we were welcomed immediately by the friendly staff to have a coffee and then bring my uncle to see us, we were empatheticaly advised he had deteriorated, to prepare us. Nothing was too much trouble for the staff. On leaving we returned him

to his room which was very clean and tidy.
Thanks to everyone.

Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for sharing your lovely feedback, we are delighted to hear how happy you are with our home.

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Review of
Richmond Manor Care Home
from A F (Son of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

My parents have been residents at Richmond Manor for a few years and they have always been treated very well. Now that my father's condition is deteriorating I was able to see the exceptional level of care provided by all levels of staff including the manager during a recent health incident.
I can

recommend Richmond Manor to anyone who is looking for the highest level of care for their relatives.

Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for your kind words about our home and the support your parents receive. We pride ourselves on delivering the very best care and support and will share your feedback with the team.

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Review of
Elstow Manor Care Home
from J M (Daughter-in-law of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother in law is treated with respect and maintains her dignity. She is encouraged to socialise and has numerous daily activities offered to her. The main thing is she always says how happy she is in Elstow Manor which is very important to her family.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so happy you chose Elstow Manor for your Mother in Law . She is a ray of sunshine and always smiling . It makes it our pleasure to care for her here at Elstow Manor . You are always welcome to visit .

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Review of
Elstow Manor Care Home
from J H (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

My Father was discharged from hospital to Elstow Manor Care Home 4 weeks ago. The Relations Manager was efficient, which make the move into the home seamless. She was also very sympathetic as my Dad wife had just passed away. In that time Dad has been in Elstow Manor, the care he has received has been

superb. He is now eating more, and very slowly gaining strength. The staff are always willing to help and are approachable when Dad needs something - for example drinks or food. The environment of the home is lovely and has a very calm feel to it.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking the time to leave us a review at a difficult time for your dad and family . We are grateful that you can see how much the whole team work together to make the experience enjoyable and caring . The outstanding care and dedication of our team is something we strive hard to achieve and we wish all the people who live here to keep happy and contented .. Thank you again

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Review of
Elstow Manor Care Home
from Daniel H (Son of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

My Dad has been in respite care at Elstow for about three weeks now and so far everything is going very well. The surroundings are clean and pleasant and all of staff are exceptionally well-motivated, professional and friendly. He is eating better now and we are hoping he start getting stronger and

more mobile soon.
Keep up the good work!

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking your time to leave your experience of Elstow Manor with us .We appreciate that you praise how well we are doing with the care of your lovely dad . This will be shared with the whole team with our thanks .

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Review of
Elstow Manor Care Home
from Michael S (Son of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

My mother was discharged from hospital at short notice but was unable to return home immediately. We needed some residential respite urgently. Val and the Team at Elstow were amazing, within 24 hours they had visited and assessed mum in hospital and arranged for her transfer to the home. Quite an

amazing task for which we will forever be grateful. The Home is quite stunning with all the staff doing everything possible to make the stay as comfortable as is possible. At all times I felt my mum was safe and very well looked after.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so blessed to have been able to care for your lovely mum once she was discharged from hospital . It was our pleasure to be in the right place at a time that you needed us . We wish Mum all the best in her new home .

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Review of
Elstow Manor Care Home
from D W (Friend of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

We visited a friend staying at the home after a time in hospital and we were really impressed with the friendliness of all the staff and the welcome they gave us and their caring nature towards her. It is a big home and she hadn't been there very long but as we walked with her to the café any staff

we came across seemed to know her name and say hello to her.
There was a lovely atmosphere and some really personal touches we thought to make the residents feel at home. We were grateful for the time that was taken to answer some of our questions as we were learning more about the home and we also saw some residents enjoying a fun group activity whilst we were there. We are pleased that our friend can be in this home to recover and rehabilitate.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so grateful for your lovely review . You are welcome anytime to come and visit and we are pleased that you can recognise how we put every effort and care to detail when it comes to the care and wellbeing of our residents . .. We hope your review will assist those in their time of need when looking for a home for their loved one .

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Review of
Caddington Grove Care Home
from Joe C (Grandson of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

My grandad stayed in the care home for a number of weeks for respite and received great care. There was always something going on and the entetertainment was always to a high standard. Staff work extremly hard to ensure a high standard of care is provided and really show they care

Reply from Emma Burns, Home Manager at Caddington Grove Care HomeThank you for taking the time to share such positive feedback. We are delighted to know your grandad had a comfortable and enjoyable stay with us. Our team works hard to provide meaningful activities and high-quality care, and it's wonderful to hear this made a difference during his respite. We truly appreciate your kind words and wish your family all the very best.

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Review of
Richmond Manor Care Home
from O C (Grandson of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

We've been so worried about Grandad moving into Richmond, but the team have been absolutely amazing. They've helped him integrate and made him feel safe and at home. Thank you to you all for removing this worry from us.

Reply from Val Foley, Customer Relations Manager at Richmond Manor Care HomeWe are so happy for choosing Richmond Manor for your Grandad and he has certainly fitted into the home life easily . You are welcome to come and visit as much as you like.

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Care Homes Owned by Hamberley Care Homes in Bedfordshire

Hamberley Care Homes Locations in Bedfordshire (3)

Hamberley Care Homes Reviews in Bedfordshire (234)

Richmond Manor Care Home

Caddington Grove Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Caddington Grove Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Richmond Manor Care Home

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