Hamberley Care Homes in Bedfordshire | 3 Care Homes

Review of
Caddington Grove Care Home
from B E (Son of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

We were really impressed with the care my father received while in your care. He was only with you for a short time, and we were made to feel very comfortable. The communication with us during his final days was very good. Thank you so very much.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thankyou for taking the time to leave us a review and we are comforted to know you and your relative felt supported during this time. Please do not hesitate to contact u if you require any further information.

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Review of
Elstow Manor Care Home
from Toni E (Daughter of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum was in Elstow Manor for 3.5 years. During this time her Alzheimer's journey progressed, taking her from being quite active to becoming bedbound and no longer able to feed herself, depending on the staff 100% for all her needs. The staff were always professional, caring, respectful and attentive

to her increasing support needs, carrying out her personal requirements with dignity. After a couple of brief spells in hospital in November 2024 (where she looked like a rabbit caught in the headlights) she quickly returned to her usual contented self once back in her room. Smiling in recognition to faces and voices of home makers and nursing staff she knew.
We made the right choice in selecting Elstow Manor for her last few years, and I will always be thankful for the love, care, comfort and attention she received from everyone there.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for leaving such a heart warming review about Mums time spent living here . We all miss her and feel privileged that you chose Elstow Manor when deciding on a care home . We have many lovely memories that were made here and glad she was happy. All the best to your family .

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Review of
Elstow Manor Care Home
from M H (Son of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Every effort is made by all the team to make the stay as pleasant, friendly and welcoming as possible. The facilities and activities are well-planned and excellent. The home is spotlessly clean throughout, and the choice of food and quality is first class. So pleasing to see residents comfortable and

content.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for your compliments on all aspects of the home. We are proud to receive such positivity, and this will be passed on to all the team with our thanks.

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Review of
Richmond Manor Care Home
from Kathleen T (Wife of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience

I would like to say a massive thank you to all the wonderful staff who cared for my husband during his time there. They were so kind and helpful at all times to both of us and I really appreciate that. My very best wishes to you all.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you so much for your kind words. It was our privilege to care for your husband during his time with us. Your appreciation means the world to the whole team, and we're glad we could offer support to both of you. Sending our very best wishes to you and your family.

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Review of
Elstow Manor Care Home
from L W (Niece of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

Always a welcoming visit when I visit my uncle. Reception is a joy, lovely team who are so friendly. My uncle speaks highly of the team of carers and we have found everything dealt with properly and efficiently in a caring way when necessary. Facilities are excellent throughout from the cinema to the

restaurant.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for leaving such a kind review. We value all feedback from our relatives and appreciate your kind words. We will pass this on to the team. Thanks.

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Review of
Caddington Grove Care Home
from C H (Friend of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

I visited my friend in Caddington Grove last week. She lived in there for a number of years. I cannot praise the staff for the excellent care she received. The staff all knew her well and she loved staying in the home.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you so much for taking the time to leave a review. Our aim is to provide excellent person centred care to everyone and it's lovely to hear that this has been achieved.

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Review of
Richmond Manor Care Home
from Jen L (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Our Mum lived at Richmond Manor for two years before she passed away at the age of 96. She had Alzheimer's, and when it was no longer safe for her to live at home, we were fortunate to find Richmond Manor.

Mum was very happy there-always smiling, always high-fiving everyone. The carers and staff

were friendly, and some, in particular, were truly exceptional. Her room was cosy and homely, always kept clean, and she was well looked after. The food was great, though in her final years, she mostly preferred biscuits!
They made sure she always had plenty of these while still offering proper meals.

It's a lovely environment. There was always a different space to take her such as quiet rooms, lovely garden or balcony. The café was especially sociable and welcoming.

Overall, Richmond Manor provided excellent care. When Mum passed away, the staff were genuinely sad, and some even attended her funeral, which meant so much to us. We can't thank them enough for their kindness and dedication.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you so much for your heartfelt words and for sharing your Mum's story. We're truly honoured that Richmond Manor could be part of her journey, and it means the world to know she was happy here and surrounded by people who cared deeply for her.It's always our aim to create a home that feels comforting, safe and full of warmth, and knowing that she felt that, is incredibly touching.Your Mum clearly left a lasting impression on those around her, and her passing was felt deeply by the team. Thank you again for your kind words and for allowing us to care for such a special lady. She will always be remembered fondly at Richmond Manor.

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Review of
Richmond Manor Care Home
from Sally R (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum has absolutely flourished since she arrived in December. Her family and friends all say she hasn't been or looked better or happier in the last 2 years. We are so grateful to Richmond Manor, the atmosphere, the staff, the food, the activities, the care, the decor - All are outstanding.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you for taking the time review our home, we are thrilled to hear how happy you are with everything and that mum is flourishing in her new home

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Review of
Richmond Manor Care Home
from M S (Friend of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

My experience of Richmond Manor and it's staff and carers was nothing but amazing, friendly and very helpful and caring. Richmond Manor is so clean, modern and somewhere I would certainly tell anybody wishing to need a place for a family member.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you for your lovely review, your feedback will be shared with all of our team. We really appreciate you sharing

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Review of
Elstow Manor Care Home
from D Q (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

This is an attractive welcoming home.The staff are delightful and (mostly) hard working. The food seems good and the entertainment programme is varied and interesting. Accommodation is pleasant and rooms are spacious. I would like to see them cleaned more regularly as dad's room often has an unpleasant

odour. Fortunately dad isn't aware of this and is very happy about Elstow Manor.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for your review we are very pleased that you are happy with the care and facilities here at Elstow Manor and are happy Dad is happy here and has settled very well. All comments received are welcomed and bought to the attention of the whole team here and we always strive to perfect.

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Review of
Richmond Manor Care Home
from Ian H (Stepson of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Excellent care from the team at Richmond Manor Care Home. Well organised but with a very human touch that came across with each interaction. Food specially prepared for individual needs. Room spotless and thankfully no noisy beeps going off.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you for taking the time to review our home, we pride ourselves on delivering the best care and support and will share your feedback with the team.

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Review of
Richmond Manor Care Home
from Paula S (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mother found it difficult to accept that she needed a care home! It took her over a year to do so! Whilst most of us would like to retain our independence for as long as we can, when it comes to choosing care for a loved one there are many factors to consider. We chose Richmond Manor Care Home for

many reasons, the reasons we chose it remain true to this day. A truly well-led management team led by a very good leader, the care home manager. An organisation, in our experience, is as good as the person at the top. A generous kind kind-hearted authentic leader who takes her responsibilities professionally knowing that everyone in the home needs to be acknowledged and cared for including residents and all staff. This pervades throughout the atmosphere in the home and it is always a delight to visit my mother. The home is clean, modern and is always welcoming whenever we visit. We would wholeheartedly recommend anyone considering a care home to visit Richmond Manor Care Home, Ampthill.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you so much for your heartfelt review. We truly understand that making the decision to move into a care home can be a significant and emotional journey, and we are so pleased that your mother has found comfort and care at Richmond Manor.Your kind words about our team, mean the world to us. We are incredibly proud of the warm, welcoming, and compassionate environment we have created, and it's wonderful to hear that this has been your experience whenever you visit.It is our privilege to care for your mother, and we are grateful for your trust in us. If there's ever anything we can do to further support you and your family, please don't hesitate to let me know.

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Review of
Richmond Manor Care Home
from Clare D (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

I have to thank all of your team for being so very amazing, professional, caring, supportive and just so gentle in our hour of need.
It may have only been a short time we were with you, but we will never forget your warmth and kindness to our family. You will all be remembered fondly by us all.
Thank

you on behalf of the resident's dear husband, he is very broken right now, but that evening you allowed him to stay with her, did him the power of good. Also, thank you for taking the time to go that extra mile and feed us all on a regular basis. Those little things helped so very much.
Please pass our thanks to the night staff we did not meet, for caring for our relative through the night. In fact anyone behind the scenes we did not get to thank in person.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you for your incredibly kind words. It was an honour for our team to care for your loved one and to support your family during such a difficult time. While your time with us may have been short, please know that your gratitude means the world to us, and we will always remember the trust you placed in our care.I will personally pass on your thanks to our night staff and everyone behind the scenes who played a part in supporting your family. Please know that you are in our thoughts, and if there is anything we can do for you, we are always here.

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Review of
Elstow Manor Care Home
from G M (Son of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

Mum is safe and well looked after despite her challenging behaviour. The staff work hard to engage her in activities and provide her needs. Everyone is always very welcoming when we visit and mum is generally happy and less anxious than she used to be.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for your valuable feedback and are pleased that see how hard our staff work and engage with your mum. The team will appreciate your kindness.

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Review of
Elstow Manor Care Home
from N M (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Our mum has advanced dementia and can be very stubborn. The staff at Elstow Manor have managed to get mum involved with activities and manage her personal care as well as they can without creating unnecessary stress for mum. We always feel very welcome at the home when visiting, and someone is always

on hand to help or discuss any issues.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We thank you for your review and are pleased to hear your positivity about the care we provide to our dementia community. Our staff all receive ongoing training and the understanding of dementia is just one that we embrace. We look forward to welcoming you on your next visit.

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Review of
Richmond Manor Care Home
from M R (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

Richmond Manor Care Home has excellent and well-maintained facilities. Even more importantly, all the staff were all caring and kind in the support they gave to my stepmother in her final days. It was reassuring to us - and most of all to her - to see that she was in such safe, attentive and thoughtful

hands.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you so much for your kind words and for sharing your experience of our home. We are truly grateful for your feedback and honoured to have been able to care for your stepmother in her final days. Ensuring that our residents feel safe, comfortable, and surrounded by kindness is at the heart of everything we do, and it means a lot to know that you felt reassured by the care and support she received. Please accept our deepest sympathies for your loss. If there is anything we can do for you or your family, please don't hesitate to reach out.

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Review of
Elstow Manor Care Home
from Ginny E (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

The staff at Elstow Manor looked after my mum very well, with their help, love and support. We always felt very welcome and part of the Elstow Manor family when visiting mum, thank you to you all.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for taking the time to leave such a kind review. Mum was a huge part of our home for a long while and was loved by everyone here, residents and staff alike. We appreciate and welcome your kind words and I will pass this on to the team.

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Review of
Caddington Grove Care Home
from A M (Son-in-law of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

Ideal and local for the care needs of Mum. Organised and friendly staff.
The building, facilities and grounds are modern, clean, spacious and comfortable.
Always enjoy singer events, brilliant, always kept up to date on health needs ect.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for sharing your feedback, it is lovely to hear how happy you are with our home and team.

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Review of
Caddington Grove Care Home
from Karen H (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Caddington Grove Care Home for nearly 4 years. The staff have been wonderful. Mum has received excellent care physically, emotionally and even spiritually. Mum is a committed Christian and she has received loving respect for her faith. Mum probably only has a few days to live

but the respect and care she received means she is comfortable and peaceful. I cannot praise the staff enough for all they have done for Mum while she has been at Caddington Grove.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for your heartfelt words. It means so much to us to know that your mum has felt cared for, respected, and supported in every way during her time at Caddington Grove. It has been an absolute privilege to be able to provide the very best for you all.

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Review of
Caddington Grove Care Home
from Lesley M (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

Mum has deteriorated in her health in the last few weeks but the love, care and respect for Mum hasn't. It has been so lovely to see Mum's face light up when a carer comes into the room. I have heard them talk about Mum with such love, care and concern, recalling memories they have at a time of Covid

when I couldn't come in. Thank you.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for your kind words. We pride ourselves on providing the very best care and support and to have this recognised is wonderful for the team. It has been a privilege to support you all.

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Care Homes Owned by Hamberley Care Homes in Bedfordshire

Hamberley Care Homes Locations in Bedfordshire (3)

Hamberley Care Homes Reviews in Bedfordshire (190)

Caddington Grove Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Richmond Manor Care Home

Richmond Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Richmond Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Caddington Grove Care Home

Caddington Grove Care Home

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