Hamberley Care Homes in Bedfordshire | 3 Care Homes

Review of
Richmond Manor Care Home
from Patrica M (Respite Resident) published on 15 August 2025

Submitted via Postal Card • Report

Overall Experience

The wonderful team at Richmond Manor saved my life! Seriously ill, I came from the hospital six months ago for 'End of Life Care'. Thanks to the dedicated care of lovely, friendly, and compassionate staff I have made a good recovery, now taking full care of myself and completely mobile. The care team

are, without exception, a credit to Richmond Manor, their hard work and commitment creating such a happy and nurturing home. With their help I have been able to fulfil my wish to become well enough to go home, for which I am so grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Caddington Grove Care Home
from L M (Daughter of Resident) published on 29 July 2025

Submitted via Website • Report

Overall Experience

Wonderful care from the wonderful staff. So kind and respectful to Dad and us. Thank you. From the day we arrived, 4 months ago, the care has been absolutely wonderful. We shall still visit as the staff and residents we would miss too.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thankyou so much for taking the time to leave us a review, we will be sure to pass your review to the team. You are welcome anytime and we look forward to seeing you soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from Allan S (Son-in-law of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

My Late Father-in-Law was one of the first residents at Elstow Manor and when my Sister-in-Law became unable to care for herself Elstow Manor was the natural choice knowing what incredible care Dad received.

Sadly my Mother-in-Law also recently became in need of a care Home so Elstow Manor was again

the only choice.

The staff take the time to get to know not just the residents but the families too, getting to know the little things about residents that matter the most to make them feel valued for who they are.

So many other homes would benefit greatly by visiting Elstow Manor and learning just how to maintain the dignity and persona of residents. Nothing is either a problem or too much trouble.

My heartfelt thanks to all the staff at Elstow Manor.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for such a detailed review and praise of the care , dignity and understanding of not one but three members of your family . It is a privilege to understand each and everyone's individual needs and your support is also a valued benefit in the care of your family members . You are always welcome in our home and the staff all appreciate your kind words .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from P C (Friend of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

What a fabulous first week in residential care for my friend! From sadness and an inability to cope with her surroundings, she is now happy, smiling, laughing and relaxing in safe, beautiful surroundings supported by caring and committed staff. It is heartwarming to observe the confidence that the residents

have to join in the many and varied events. Congratulations to the staff for providing such a welcoming environment where residents and visitors are treated with kindness, respect and dignity. Thank you.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We are so grateful that you see how wonderful and caring our home is and that you, as a friend , felt you could come and spend as long as you wanted visiting .. We pride ourselves on treating everyone whether resident or visitor in the highest standards possible . Thank you again

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from K H (Granddaughter of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

Lovely and welcoming residential facility. Good to know our loved one is safe and well cared for.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for leaving us a lovely review . This is really kind and supports other families when seeking care for their loved ones . We work hard to make sure our home achieves high standards at all times and having such lovely residents living here makes our days special also .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from Emma H (Granddaughter of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

A lovely care home, amazing staff, friendly atmosphere and great facilities. It gives me great peace of mind that my loved one is being well looked after.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for taking some time to leave such a kind review . Our team strive to provide the best care and experience to all our residents ... and lovely visitors ! We loo forward to seeing you when you come in again to visit .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from A P (Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

During early spring I have experienced extreme breathlessness and vertigo. During that time I have received the highest quality care and supervision. The fact that I am now recovering well is due almost entirely to the staff.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We thank you for your comments at a first hand experience regarding care and dignity received here . The team are grateful to read such kind comments and we are glad you chose to move into Elstow Manor . We also enjoy spending time with you and thank you for being you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from John F (Husband of Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience

A modern well managed care home where you can leave your loved one reassured they will be safe and well cared for. All staff are pleasant, friendly and conscientious.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for taking the time to leave a review following the respite stay here . Your comments are much appreciated . We look forward to seeing you on another occasion when you are needing respite again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Richmond Manor Care Home
from Sue W (Daughter of Resident) published on 30 May 2025

Submitted via Website • Report

Overall Experience

Dad recently had two weeks respite care at Richmond Manor. All the staff are so welcoming and helpful, the facilities are great and Dad's room was lovely and clean. Most importantly of all, the residents appeared to be happy and enjoying themselves. As Dad's only carer it's such a comfort to me to know

that they are there to care so well for Dad when I need to have a break.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you for your kind words. We're so pleased to hear your dad felt well cared for during his respite stay at Richmond Manor. It's wonderful to know that our team, facilities, and the warm atmosphere brought you both comfort and peace of mind. We're always here whenever you need us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from K F (Son of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

My father only ,oved in, mid April and we find the home on a different level to his previous home. All the staff interact with him and are all friendly, the entertainment is daily and trips arranged. My father enjoys the food. His bedroom is lovely and along with the ensuite kept very clean. The home

and grounds and excellent.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you very much for your review which show that you are fully appreciative of the care and support we give to Dad and yourselves .. He is a lovely man who likes to be involved in all our activities . Looking forward to seeing you again soon .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Caddington Grove Care Home
from J J (Granddaughter of Resident) published on 21 May 2025

Submitted via Website • Report

Overall Experience

I would just like to make a comment regarding a member of staff who has been beyond caring and lovely towards our grandad. She has shown a genuine positive energy and outlook at work, she has been so supportive towards my granddad and the family.

Nothing is ever an issue and nothing is ever too

much to ask for, she really cares and has a genuine kind heart, you can see that this is not just a job for her but she really wants to help and make a change in the lives of those that live in the care home.

I have firsthand witnessed the way in which she speaks to our grandad, she speaks so clearly and slowly allowing our grandad to be able to process what she's saying. She's completely engaged within the conversation.

Our grandad was bedbound for six weeks prior to coming. The carer with a team of amazing staff was able to get our granddad outside! Something which we wasn't sure was ever going to happen again

She is a credit to the team! She's truly amazing. She brings that home feeling back!

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you sharing your kind words and appreciation for our team at Caddington Grove. We pride ourselves on providing a person sensed approach to all of the people we care for here and always appreciate when this is recognised by our families. Your words will be shared with the team so thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Caddington Grove Care Home
from Elaine D (Daughter-in-law of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

I cannot express enough gratitude for the care and compassion shown to my mother in law during her time in Caddington Grove. She was always treated with dignity warmth and attentiveness. When my mother in law's health declined the level of support from the carers only deepened. The team went above and

beyond not only in caring for her physical needs but also insuring she felt safe, loved and respected. Losing my mother in law was heartbreaking but we are so thankful she spent her final days being cared for in a safe and supportive environment. To the manager and team a big 'Thank You' the from bottom of my heart

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you so much for your kind words and support to the home. She was loved by us all and your family showed the team kindness and gratitude it was a privilege to be part of her journey.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from A M (Daughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

Dad has been at Elstow Manor since December 2022. He has advanced dementia but has remained cheery and hasn't lost his sense of humour. All the staff have always been lovely with him.There have been occasions when we have had to sort various things out with them, but they have always been respectful,

and I have to say more recently everything has improved enormously at Elstow Manor. Dad recently moved up to the newly formed Dementia Unit and we has family are really impressed with it. More activities more time spent with the resident great communication with us re dads care. Everyone is doing wonderful job. Dad enjoys himself immensely.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for such a lovely, kind review. We share these comments with the team and are really grateful that you recognise all their hard work. The benefits of the new dementia community are proving to be so positive. Your dad is a great character, and we all adore him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Caddington Grove Care Home
from B E (Son of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

We were really impressed with the care my father received while in your care. He was only with you for a short time, and we were made to feel very comfortable. The communication with us during his final days was very good. Thank you so very much.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thankyou for taking the time to leave us a review and we are comforted to know you and your relative felt supported during this time. Please do not hesitate to contact u if you require any further information.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from Toni E (Daughter of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum was in Elstow Manor for 3.5 years. During this time her Alzheimer's journey progressed, taking her from being quite active to becoming bedbound and no longer able to feed herself, depending on the staff 100% for all her needs. The staff were always professional, caring, respectful and attentive

to her increasing support needs, carrying out her personal requirements with dignity. After a couple of brief spells in hospital in November 2024 (where she looked like a rabbit caught in the headlights) she quickly returned to her usual contented self once back in her room. Smiling in recognition to faces and voices of home makers and nursing staff she knew.
We made the right choice in selecting Elstow Manor for her last few years, and I will always be thankful for the love, care, comfort and attention she received from everyone there.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for leaving such a heart warming review about Mums time spent living here . We all miss her and feel privileged that you chose Elstow Manor when deciding on a care home . We have many lovely memories that were made here and glad she was happy. All the best to your family .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from M H (Son of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Every effort is made by all the team to make the stay as pleasant, friendly and welcoming as possible. The facilities and activities are well-planned and excellent. The home is spotlessly clean throughout, and the choice of food and quality is first class. So pleasing to see residents comfortable and

content.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for your compliments on all aspects of the home. We are proud to receive such positivity, and this will be passed on to all the team with our thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Richmond Manor Care Home
from Kathleen T (Wife of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience

I would like to say a massive thank you to all the wonderful staff who cared for my husband during his time there. They were so kind and helpful at all times to both of us and I really appreciate that. My very best wishes to you all.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you so much for your kind words. It was our privilege to care for your husband during his time with us. Your appreciation means the world to the whole team, and we're glad we could offer support to both of you. Sending our very best wishes to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Elstow Manor Care Home
from L W (Niece of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

Always a welcoming visit when I visit my uncle. Reception is a joy, lovely team who are so friendly. My uncle speaks highly of the team of carers and we have found everything dealt with properly and efficiently in a caring way when necessary. Facilities are excellent throughout from the cinema to the

restaurant.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for leaving such a kind review. We value all feedback from our relatives and appreciate your kind words. We will pass this on to the team. Thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Caddington Grove Care Home
from C H (Friend of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

I visited my friend in Caddington Grove last week. She lived in there for a number of years. I cannot praise the staff for the excellent care she received. The staff all knew her well and she loved staying in the home.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you so much for taking the time to leave a review. Our aim is to provide excellent person centred care to everyone and it's lovely to hear that this has been achieved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Richmond Manor Care Home
from Jen L (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Our Mum lived at Richmond Manor for two years before she passed away at the age of 96. She had Alzheimer's, and when it was no longer safe for her to live at home, we were fortunate to find Richmond Manor.

Mum was very happy there-always smiling, always high-fiving everyone. The carers and staff

were friendly, and some, in particular, were truly exceptional. Her room was cosy and homely, always kept clean, and she was well looked after. The food was great, though in her final years, she mostly preferred biscuits!
They made sure she always had plenty of these while still offering proper meals.

It's a lovely environment. There was always a different space to take her such as quiet rooms, lovely garden or balcony. The café was especially sociable and welcoming.

Overall, Richmond Manor provided excellent care. When Mum passed away, the staff were genuinely sad, and some even attended her funeral, which meant so much to us. We can't thank them enough for their kindness and dedication.

Reply from Fiona Smith, Home Manager at Richmond Manor Care Home

Thank you so much for your heartfelt words and for sharing your Mum's story. We're truly honoured that Richmond Manor could be part of her journey, and it means the world to know she was happy here and surrounded by people who cared deeply for her.It's always our aim to create a home that feels comforting, safe and full of warmth, and knowing that she felt that, is incredibly touching.Your Mum clearly left a lasting impression on those around her, and her passing was felt deeply by the team. Thank you again for your kind words and for allowing us to care for such a special lady. She will always be remembered fondly at Richmond Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Hamberley Care Homes in Bedfordshire

Hamberley Care Homes Locations in Bedfordshire (3)

Hamberley Care Homes Reviews in Bedfordshire (200)

Richmond Manor Care Home

Caddington Grove Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Caddington Grove Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Elstow Manor Care Home

Elstow Manor Care Home

Richmond Manor Care Home

Elstow Manor Care Home

Caddington Grove Care Home

Richmond Manor Care Home

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers