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Care Home Owned by Hamberley Care Homes in South Gloucestershire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 999 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in South Gloucestershire (1)

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1 Care Home owned by Hamberley Care Homes in South Gloucestershire
Lovell Place Care Home

Sparrowbill Way, Patchway, Bristol BS34 5AU 

9.8 44 reviews
"The care was excellent, all the staff went above and beyond, they were so kind to us when visiting. The faciltities were excellent, food as…"   Read all 44 reviews
Location Type Care Home

Lovell Place Care Home is a state-of-the-art, purpose-built care home in Charlton Hayes, north of Bristol. Within this luxury care home you will find all of the features and facilities you'd expect to find in a Hamberley Care Home, with an award-winning… Read more about Lovell Place Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,545 / week

Hamberley Care Homes Reviews in South Gloucestershire (44)

9.8

Hamberley Care Homes has a Group Review Score of 9.8 (9.766) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

Overall Experience
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  • 4
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Date Published
  • 44
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Reviewer Connection to Hamberley Care Homes
  • 13
  • 3
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Review of

Lovell Place Care Home

from Karen S (Cousin of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was excellent, all the staff went above and beyond, they were so kind to us when visiting. The faciltities were excellent, food as good as any five star hotel. I would recommend this nursing home to everyone.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

Thank you for your wonderful 5 star review which will be shared with all the team at Lovell Place. It was a pleasure looking after your loved one and even though she was only with us for a short period of time she did become a big part of our family and is greatly missed by all the team. It was lovely to see you visit the home today for our Macmillan Coffee morning and we hope to see you again very soon.

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Review of

Lovell Place Care Home

from Sharon D (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First impression of the care home was modern, clean and welcoming. The staff were friendly and helpful. Thank you Lovell Place for making Mum and Dad feel at home during their three week respite stay which gave Mum the rest that she truly deserves.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

Thank you for taking the time to complete such a wonderful review for our home. It was our pleasure to have had mum and day stay with us and I know initially Dad was not too sure if he wanted to come but to see him smiling within the first couple of days and embracing his stay to the full was fantastic to see. Mum was able to get the rest she needed and deserved and when meeting her recently at an event in the community she looked great. We are really looking forward to both mum and dad coming back for another holiday as they like to refer to their stay and thank you once again for completing the review.

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Review of

Lovell Place Care Home

from Jennie A (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Lovell Place Care Home enough for how welcome they made us feel and how well they looked after my parents in July when they stayed there for respite care. All of the staff/homemakers were soo caring and understanding and they realky could not have done anymore for them. In the 3 weeks
that they were there they went on numerous outings, took part in the daily activities and were made to feel like it was their home.
My Dad is an avid gardener so leaving his garden for 3 weeks was hard but he was able to potter around the gardens actively taking part and encouraged by all of the staff/homemakers this meant that my Mum could sit and read (which is what she likes to do) without worrying about my Dad as she knew that he was safe.
Both my parents loved being there and described it like a 5 star hotel.
When they went back home after the 3 weeks my Mum described herself as being refreshed and had already decided that she was going back there soon for another 'holiday'.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

It was a pleasure to have had mum and dad stay with us and to see how they both enjoyed their stay. Dad helped us greatly with advice and help in the gardens with attending to the pots, raised flower and herb beds. Mum enjoyed reading her Kindle in the Bistro and it was wonderful to see them both enjoying the trips out and participating in activities. We are so pleased that both mum and dad enjoyed their stay and we are all looking forward to welcoming them back again for another stay. Mum and dad are hopefully coming to our up and coming MacMillan Coffee Morning where they can catch up with friends and the team over coffee and cake. Thank you for taking the time to write such a wonderful 5 star review it is greatly appreciated and will be shared with all the team.

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Review of

Lovell Place Care Home

from Sarah S (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum and dad were very well looked after here. Sometimes in very difficult circumstances.
Mums last few days after her stroke were as comfortable as they could be. The whole family would like to thank all the wonderful staff.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for taking the time to complete a review on our home. It was a pleasure to have mum and dad stay with us and they are greatly missed by all the team and residents. Your review will be shared with all the team at Lovell Place.

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Review of

Lovell Place Care Home

from Sarah C (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely care home, clean, fresh, airy and modern. Staff very caring and kind.
Much needed respite care provided for dementia. Lots of activities and facilities, rooms very nice, like hotel rooms. Any concerns raised were answered professionally. Would use again.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

What a lovely review to receive. It was wonderful having your mother stay with us, and to see her embrace the activities and outings which were taking place during her stay was truly great to see. I know that the visit to the Alpaca Farm was one that she really loved. We would be delighted to have mum stay again and hope to see you at our Summer Fair this coming Saturday. Your review will be shared with our team at Lovell Place, and thank you for taking the time to complete the review.

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Review of

Lovell Place Care Home

from S B (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with dads care here. He is confused at times and the carers are very kind and gentle with him. He has been out in the garden and use the restaurant sometimes. They check on his welfare regularly, which is very good.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

What a wonderful review to read. Dad has settled very well since arriving with us and it is lovely to see him enjoying the facilities in the home and making new friends. Dad has a great sense of humour which everyone loves and always has a smile on his face. It was lovely to see dad recently enjoying a glass of Pimms in the garden with the other residents. Thank you for taking the time to complete the review which will be shared with the all the team at Lovell Place.

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Review of

Lovell Place Care Home

from S L (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped into Lovell Place we knew it was the home for mum. Everyone we spoke to was so friendly and welcoming and nothing was too much trouble. Unfortunately mum was only with you for 10 days, but the care she received was outstanding the compassion, empathy and kindness was exemplary.
The support given to us as a family was excellent. Thank you Lovell Place for looking after us all at such a difficult time.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your review which we know was written at a difficult time for the family. We are so pleased to read your wonderful review and the exemplary care provided to mum is a testament to our wonderful staff here at Lovell Place. It was a pleasure to have met you all and thank you once again for submitting your review. Wishing you and the family all the best for the future.

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Review of

Lovell Place Care Home

from Karen W (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our parents initially moved to Lovell Place for a three-week stay and have since decided to stay. From our first contact, all members of staff have been so kind, helpful, caring towards my parents and our family. That kindness and positiveness have made this a lot easier than we could have imagined.
It is easy to discuss any concerns we may have. There is always a solution and we feel listened to and cared for. The activities organised here being a real positive, adding enjoyment to each day and helping to rekindle interest in people's lives in general. I can't thank you enough.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

It is always wonderful to receive a great review for all the staff and residents at Lovell Place Care Home. It is a pleasure to have mum and dad staying with us and they have embraced the next part of their journey with such positivity. To see them making friends, enjoying the activities, especially the trips. Its lovely to see mum enjoying her time sitting out on the balconies of the home with a cup of tea on a nice warm day. Your review will be shared with all the team and thank you for taking the time to post and complete the review.

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Review of

Lovell Place Care Home

from K E (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92 year old fathers health deteriorated and it became difficult for my mother and the family to care for him at home. A friend recommended Lovell Place. We were welcomed at one initial visit and given excellent advice and support by one of the staff members. This continued throughout his stay.
Dad
was admitted for a 2 week respite stay which was extended to 7 weeks before he passed away 24/3. We cannot fault the care both personal and nursing. All staff were professional and welcoming to my dad, my mother and his family. We cannot thank Lovell Place enough.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your 5 star review and for taking the time to complete this at such a difficult time for all the family. It was a pleasure to have had your father stay with us, we miss him sitting in the Bistro most days having a drink and chatting with friends, family and in particular your mother. He always loved his visits and embraced as much as he was able to do in the home, in particular he loved the talks and musical entertainment which was held. We wish you and the rest of the family all the best of the future and if mum ever wanted to pop in for coffee or come to one of our events she is more than welcome as we know she made a few friends whilst visiting.

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Review of

Lovell Place Care Home

from J B (Daughter-in-law of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a battle to get my father-in-law here as he wanted to stay at home. Now he's here however he is happier, more confident and social. All his needs are taken care of by well trained caring staff who act more like extended family. Everything about Lovell Place is fabulous. All the staff from top
to bottom are great and engaging both with residents and visitors. Keep up the great work.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review which will be shared with all the Team at Lovell Place. Your father-in-law has really embraced his new life with us at Lovell Place. He loves his food and it is lovely to see him enjoying his cooked breakfast each day and chatting with his friends which he has made since being with us. His wellbeing has greatly improved in the short space of time he has been with us and we are hoping now the Spring is here he will enjoy more trips out on the minibus and spending time in the gardens. To receive a 5 star review is so rewarding to everyone at Lovell Place and greatly appreciated.

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Review of

Lovell Place Care Home

from A B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful staff.
Modern, bright facilities.
Excellent care.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review. All the team at Lovell Place always go the extra mile to ensure our residents are happy and well cared for. I know when your father arrived with us a few months ago on a respite stay it was going to take time for him to embrace his new surroundings and life in our home and we are so pleased that he has now become a permanent resident and is enjoying the next chapter in his life with us.I am so pleased that dad went on one of our trips to the Great Western Train Museum recently as we know he has a passion for steam trains and this truly made his day very special. Thank you for taking the time to write your review which will be shared with all the team at Lovell Place.

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Review of

Lovell Place Care Home

from F T (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been at Lovell place for 3 months, we cannot praise and thank the staff enough for all their outstanding and kind help. We are so glad and feeling blessed that we found the right place. It's difficult to send mom to a new environment but she adjusts quickly and performance totally out of expectation.
Beautiful and spacious environment, lovely and friendly staff, delicious food, interesting activities, all of these make mom love her new home and feel safe there.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

What a lovely review to read. We know it was a difficult transition for mom moving to Lovell Place with English not being her first language. Providing us with mom's life history, and supporting us in the best ways of communicating with mom, she continues to embrace life at our home, participating in new activities and making friends. As we know it is very important for all residents to continue with their hobbies and it is great to see that mom is continuing to play games with her friends from the local community.Thank you for taking the time to complete the review always wonderful to read a 5 star review, I will ensure it is shared with the team at Lovell Place.

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Review of

Lovell Place Care Home

from J W (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having visited other local care homes, I believe Lovell Place to be an extremely well run care home.
The atmosphere is very warm and welcoming.
The staff are very caring and compassionate
The facilities and activities are first class.
Reply from Sarah Jacka, Client Relations Manger at Lovell Place Care Home

Thank you for completing the review on our care home, it is always lovely to read such positive reviews. It was lovely to see mum this week enjoying her time in the Bistro listening to the 'Hearing Dogs for Deaf People' talk hosted by Graham Davies and meeting 'Gus' the Hearing Dog. I will share your review with all the Team at Lovell Place and thank you once again for taking the time to submit your review.

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Review of

Lovell Place Care Home

from Deborah C (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone friendly and welcoming. Mum feels safe, secure and very happy and well support here. I have full confidence in the care she is receiving. We all enjoy visiting her in the home. Really lovely surrounds, staff and comfortable facilities. Have highly recommended the home to friends and family
and will continue to do so.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your lovely words, we are so grateful for your kind testimony of Lovell. We really appreciate the feedback you have given - our team is committed to delivering the very best care experience for our residents. Mum has been with us for several months and I know it can be a difficult transition for some residents moving into care but she has been very positive since arriving with us initially on a respite stay and then deciding to stay with us permanently. She always looks forward to your visits and chatting with her friends which she has made since arriving with us. I will ensure that your review is shared with all the team at Lovell Place and thank you once again for taking the time to complete the review.

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Review of

Lovell Place Care Home

from J W (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From his first day at Lovell Place Care Home, Dad was made to feel welcome. He was greeted with a box of biscuits and a pot plant for his room, which was large, clean and airy. The en-suite bathroom was big enough for the array of hoists that were needed. The communal areas are clean, fresh and brightly
decorated according to the season. The staff are wonderful, showing endless patience. They are always kind, greeting everyone with a warm smile. Lovell gives the care needed from residents to the final days, increasing the level of nursing as needed.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

What a wonderful review to read. We have a great team at Lovell Place who always go above and beyond to ensure all of our residents who come for a short period of time and those who reside with us permanently are happy in our care and enjoy their time with us. It was a pleasure to have had your father live with us, he is greatly missed by the entire team and we miss your regular visits too. Thank you for taking the time to complete this review it means a lot to all of us at Lovell Place.

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Review of

Lovell Place Care Home

from Jane S (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Lovell Place for 7 months now and I's like to say what a wonderful home it is. It is such a relief to know she is safe and being well cared for. The building itself, is bright and airy - especially as it is purpose built. Her room is lovely and we have made it very homely - we
were able to bring some of her own furniture. The staff are fantastic - always got time and always cherry despite being in a difficult job. You always get a warm welcome and I can whole heartedly recommend Lovell Place.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

What a wonderful 5-star review to have received, we will ensure that the whole team at Lovell Place are made aware of this review. Your mother is a great character and always loves a chat with everyone each day, especially if its in the bistro with a cup of coffee. She enjoys singing in the recently formed 'Residents Choir' at Lovell Place and really loved singing the Christmas Carols in December. We all know that she loves her jewellery and clothes and looked beautiful at our 2nd Birthday Anniversary in January. Thank you for taking the time to submit the review we are truly grateful.

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Review of

Lovell Place Care Home

from K S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here and is very well cared for. I am pleased she takes part in activities and hope her stay is long and good. The staff are very kind and she, and the family, really appreciates it.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

What a wonderful review to read. Your mother joined us only a few months ago and since residing at Lovell Place has embraced the activities and it was lovely to see her enjoying our second birthday celebrations in the Bistro last week, especially the birthday cake!! We always know that the transition into any care home can be difficult for some residents but your mother has just taken everything in her stride and it is wonderful to see. Your review will be shared with all the team and thank you once again for taking the time to submit a review.

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Review of

Lovell Place Care Home

from T P (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been living at Lovell for a year. I couldn't be happier.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for taking the time to complete a review on Lovell Place. You are a big part of our family and we really appreciate your help ensuring the potted plants are watered daily and for your gardening knowledge. We know that you also love the activities in the home and more recently the Virtual Reality bikes in the cinema which is held a few times a week. I believe that you have cycled many miles since we commenced with this activity in January! Your wonderful review will be shared with all the team and we would like to thank you again for completing the review.

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Review of

Lovell Place Care Home

from Mark S (Son of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would just like to say a big thank you to all the staff and we mean every single member, for all the care and compassion shown to our mum during her two years at Lovell Place Care Home.
It is a hard decision for anybody having to send a loved one into any care sector but please be assured this
care home is one of the best.
Mum had a social life again after moving to Lovell Place not only with other residents but she classed all the homemakers, nurses as her friends.
During her final week the care and compassion was not only there for mum but for us as a family. Providing us with meals, drinks and checking in on us at every opportunity. She proved to be a very strong lady and we know that was because of you all.
You all know how hard you work and how dedicated you are. Anyone thinking of looking for a care home should look no further.
The staff excel in there roles.
You should all be very proud of yourselves each and everyone. You will always be a big part of our lives. Thank you.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

Thank you for taking the time to complete a review on Lovell Place. We're truly grateful for your kind words about our team and the care we provide at our home, we will ensure your review is shared with the team. Your mother moved to Lovell Place after it opened in January 2023 and to have lived with us for 2 years she became a big part of our community and is missed by everyone. Thank you again for your thoughtful review, it means so much to us and we do hope that you will continue to stay in touch with us by popping in for coffee or coming along to one of our events, you the family are always welcome at anytime. See you soon.

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Review of

Lovell Place Care Home

from M V (Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have had a wonderful stay. I will be back for Christmas. Love to all. God bless.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review, it was a pleasure to have had you stay with us and we have some great photographs of you taking part in various activities in the home and when you visited the garden centre with other residents from Lovell Place. You became a big part of our community whilst staying with us and are greatly missed by your friends at Lovell Place and the staff. We look forward to you coming to stay again and please know that you are always welcome to join us for any events in the home or just pop in for a coffee, cake and a chat. See you soon.

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Awards / Recognitions (4)

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