Hamberley Care Homes in South Gloucestershire | 1 Care Home

Review of
Lovell Place Care Home
from Trevor B (Partner of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

I went to the Harpist evening last night. I was great! Lovell Place put un a fantastic event for the Residents and us relatives. There was wine, cheese and biscuits plus mince pies during the break. The harpist was super. She played a mixture of carols, and present and even some classical. My wife has

Alzheimer's and loves singing so she was very happy! So was I!

The staff as always we helpful and welcoming and looked after the residents' needs amazingly well.

Reply from Daney Thomas, Registered Manager at Lovell Place Care HomeThank you very much for your kind and valuable feedback. We are truly delighted to know that you and your wife enjoyed the event.

It is wonderful to hear that the residents appreciated the music and singing. Creating joyful and engaging experiences is very important to us, and we will be sure to organize more of these activities in the future. We sincerely appreciate you taking the time to share your thoughts and hope to welcome you again soon.

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Review of
Lovell Place Care Home
from D F (Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

Excellent, friendly + very professional staff at all levels. Well managed. A lovely, caring place to stay for respite. Will certainly recommend it to anyone.

Reply from Daney Thomas, Registered Manager at Lovell Place Care HomeThank you very much for your feedback. Im delighted to hear that you enjoyed your stay with us, and I will certainly share your valuable comments with our team.

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Review of
Lovell Place Care Home
from Anne R (Sister-in-law of Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

The staff are caring, compassionate and professional. The home is a safe and happy environment.

Reply from Daney Thomas, Home Manager at Lovell Place Care HomeWe are delighted to read your review and will share your feedback with all of our team.

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Review of
Lovell Place Care Home
from Carol J (Respite Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Both my husband and I came in for respite care as I was experiencing difficulties in coping and managing. We found the facilities and staff very helpful and reassuring and put us at ease. My husband wasn't keen in leaving our home but I told him it was a 5 star hotel we were going to and the treatment

we received was like it.
We are hoping to return again later in the years to recharge my batteries. We cannot thank the staff enough fir the care and attention we received.

Reply from Esther Sheppard, Regional Sales Manager at Lovell Place Care HomeThank you so much for your kind words! We're delighted you both felt comfortable and cared for during your stay. It was a pleasure having you, and we look forward to welcoming you back when you're ready for another well-deserved recharge.

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Review of
Lovell Place Care Home
from N G (Son of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

My Dad came for respite care at Lovell Place when unfortunately he was much worse health wise than anyone realised. Lovell place responded on a Saturday evening to a request for this respite care and this had to be agreed very quickly, within a few hours, as he was coming from near Nottingham to Bristol

on the Sunday. Lovell pulled out the stops and welcomed my Dad in. Another home failed to give a decision. Getting Dad to Bristol quickly was essential and Lovell place responded quickly.. Thank you. Dad was not well at all but still he was made as comfortable as possible, for example they were able to get him a more comfortable sofa chair quickly. Dad was only with Lovell place for a few days however they cared for him and made him feel as welcome as possible.

Reply from Daney Thomas, Home Manager at Lovell Place Care HomeThank you for taking the time to review our home. It was a privilege to be able to support your father and you as a family. We pride ourselves on delivering the very best care and support so thank you for acknowledging this.

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Review of
Lovell Place Care Home
from Karen S (Cousin of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

The care was excellent, all the staff went above and beyond, they were so kind to us when visiting. The faciltities were excellent, food as good as any five star hotel. I would recommend this nursing home to everyone.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care HomeThank you for your wonderful 5 star review which will be shared with all the team at Lovell Place. It was a pleasure looking after your loved one and even though she was only with us for a short period of time she did become a big part of our family and is greatly missed by all the team. It was lovely to see you visit the home today for our Macmillan Coffee morning and we hope to see you again very soon.

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Review of
Lovell Place Care Home
from Sharon D (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

First impression of the care home was modern, clean and welcoming. The staff were friendly and helpful. Thank you Lovell Place for making Mum and Dad feel at home during their three week respite stay which gave Mum the rest that she truly deserves.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care HomeThank you for taking the time to complete such a wonderful review for our home. It was our pleasure to have had mum and day stay with us and I know initially Dad was not too sure if he wanted to come but to see him smiling within the first couple of days and embracing his stay to the full was fantastic to see. Mum was able to get the rest she needed and deserved and when meeting her recently at an event in the community she looked great. We are really looking forward to both mum and dad coming back for another holiday as they like to refer to their stay and thank you once again for completing the review.

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Review of
Lovell Place Care Home
from Jennie A (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

I cannot praise Lovell Place Care Home enough for how welcome they made us feel and how well they looked after my parents in July when they stayed there for respite care. All of the staff/homemakers were soo caring and understanding and they realky could not have done anymore for them. In the 3 weeks

that they were there they went on numerous outings, took part in the daily activities and were made to feel like it was their home.
My Dad is an avid gardener so leaving his garden for 3 weeks was hard but he was able to potter around the gardens actively taking part and encouraged by all of the staff/homemakers this meant that my Mum could sit and read (which is what she likes to do) without worrying about my Dad as she knew that he was safe.
Both my parents loved being there and described it like a 5 star hotel.
When they went back home after the 3 weeks my Mum described herself as being refreshed and had already decided that she was going back there soon for another 'holiday'.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care HomeIt was a pleasure to have had mum and dad stay with us and to see how they both enjoyed their stay. Dad helped us greatly with advice and help in the gardens with attending to the pots, raised flower and herb beds. Mum enjoyed reading her Kindle in the Bistro and it was wonderful to see them both enjoying the trips out and participating in activities. We are so pleased that both mum and dad enjoyed their stay and we are all looking forward to welcoming them back again for another stay. Mum and dad are hopefully coming to our up and coming MacMillan Coffee Morning where they can catch up with friends and the team over coffee and cake. Thank you for taking the time to write such a wonderful 5 star review it is greatly appreciated and will be shared with all the team.

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Review of
Lovell Place Care Home
from Sarah S (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum and dad were very well looked after here. Sometimes in very difficult circumstances.
Mums last few days after her stroke were as comfortable as they could be. The whole family would like to thank all the wonderful staff.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeThank you for taking the time to complete a review on our home. It was a pleasure to have mum and dad stay with us and they are greatly missed by all the team and residents. Your review will be shared with all the team at Lovell Place.

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Review of
Lovell Place Care Home
from Sarah C (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

Lovely care home, clean, fresh, airy and modern. Staff very caring and kind.
Much needed respite care provided for dementia. Lots of activities and facilities, rooms very nice, like hotel rooms. Any concerns raised were answered professionally. Would use again.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeWhat a lovely review to receive. It was wonderful having your mother stay with us, and to see her embrace the activities and outings which were taking place during her stay was truly great to see. I know that the visit to the Alpaca Farm was one that she really loved. We would be delighted to have mum stay again and hope to see you at our Summer Fair this coming Saturday. Your review will be shared with our team at Lovell Place, and thank you for taking the time to complete the review.

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Review of
Lovell Place Care Home
from S B (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with dads care here. He is confused at times and the carers are very kind and gentle with him. He has been out in the garden and use the restaurant sometimes. They check on his welfare regularly, which is very good.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeWhat a wonderful review to read. Dad has settled very well since arriving with us and it is lovely to see him enjoying the facilities in the home and making new friends. Dad has a great sense of humour which everyone loves and always has a smile on his face. It was lovely to see dad recently enjoying a glass of Pimms in the garden with the other residents. Thank you for taking the time to complete the review which will be shared with the all the team at Lovell Place.

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Review of
Lovell Place Care Home
from S L (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

From the moment we stepped into Lovell Place we knew it was the home for mum. Everyone we spoke to was so friendly and welcoming and nothing was too much trouble. Unfortunately mum was only with you for 10 days, but the care she received was outstanding the compassion, empathy and kindness was exemplary.

The support given to us as a family was excellent. Thank you Lovell Place for looking after us all at such a difficult time.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeThank you for your review which we know was written at a difficult time for the family. We are so pleased to read your wonderful review and the exemplary care provided to mum is a testament to our wonderful staff here at Lovell Place. It was a pleasure to have met you all and thank you once again for submitting your review. Wishing you and the family all the best for the future.

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Review of
Lovell Place Care Home
from Karen W (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report

Overall Experience

Our parents initially moved to Lovell Place for a three-week stay and have since decided to stay. From our first contact, all members of staff have been so kind, helpful, caring towards my parents and our family. That kindness and positiveness have made this a lot easier than we could have imagined.

It is easy to discuss any concerns we may have. There is always a solution and we feel listened to and cared for. The activities organised here being a real positive, adding enjoyment to each day and helping to rekindle interest in people's lives in general. I can't thank you enough.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care HomeIt is always wonderful to receive a great review for all the staff and residents at Lovell Place Care Home. It is a pleasure to have mum and dad staying with us and they have embraced the next part of their journey with such positivity. To see them making friends, enjoying the activities, especially the trips. Its lovely to see mum enjoying her time sitting out on the balconies of the home with a cup of tea on a nice warm day. Your review will be shared with all the team and thank you for taking the time to post and complete the review.

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Review of
Lovell Place Care Home
from K E (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report

Overall Experience

My 92 year old fathers health deteriorated and it became difficult for my mother and the family to care for him at home. A friend recommended Lovell Place. We were welcomed at one initial visit and given excellent advice and support by one of the staff members. This continued throughout his stay.
Dad

was admitted for a 2 week respite stay which was extended to 7 weeks before he passed away 24/3. We cannot fault the care both personal and nursing. All staff were professional and welcoming to my dad, my mother and his family. We cannot thank Lovell Place enough.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeThank you for your 5 star review and for taking the time to complete this at such a difficult time for all the family. It was a pleasure to have had your father stay with us, we miss him sitting in the Bistro most days having a drink and chatting with friends, family and in particular your mother. He always loved his visits and embraced as much as he was able to do in the home, in particular he loved the talks and musical entertainment which was held. We wish you and the rest of the family all the best of the future and if mum ever wanted to pop in for coffee or come to one of our events she is more than welcome as we know she made a few friends whilst visiting.

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Review of
Lovell Place Care Home
from J B (Daughter-in-law of Resident) published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

It was a battle to get my father-in-law here as he wanted to stay at home. Now he's here however he is happier, more confident and social. All his needs are taken care of by well trained caring staff who act more like extended family. Everything about Lovell Place is fabulous. All the staff from top

to bottom are great and engaging both with residents and visitors. Keep up the great work.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeThank you for your wonderful review which will be shared with all the Team at Lovell Place. Your father-in-law has really embraced his new life with us at Lovell Place. He loves his food and it is lovely to see him enjoying his cooked breakfast each day and chatting with his friends which he has made since being with us. His wellbeing has greatly improved in the short space of time he has been with us and we are hoping now the Spring is here he will enjoy more trips out on the minibus and spending time in the gardens. To receive a 5 star review is so rewarding to everyone at Lovell Place and greatly appreciated.

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Review of
Lovell Place Care Home
from A B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report

Overall Experience

Helpful staff.
Modern, bright facilities.
Excellent care.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeThank you for your wonderful review. All the team at Lovell Place always go the extra mile to ensure our residents are happy and well cared for. I know when your father arrived with us a few months ago on a respite stay it was going to take time for him to embrace his new surroundings and life in our home and we are so pleased that he has now become a permanent resident and is enjoying the next chapter in his life with us.I am so pleased that dad went on one of our trips to the Great Western Train Museum recently as we know he has a passion for steam trains and this truly made his day very special. Thank you for taking the time to write your review which will be shared with all the team at Lovell Place.

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Review of
Lovell Place Care Home
from F T (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report

Overall Experience

Mom has been at Lovell place for 3 months, we cannot praise and thank the staff enough for all their outstanding and kind help. We are so glad and feeling blessed that we found the right place. It's difficult to send mom to a new environment but she adjusts quickly and performance totally out of expectation.

Beautiful and spacious environment, lovely and friendly staff, delicious food, interesting activities, all of these make mom love her new home and feel safe there.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeWhat a lovely review to read. We know it was a difficult transition for mom moving to Lovell Place with English not being her first language. Providing us with mom's life history, and supporting us in the best ways of communicating with mom, she continues to embrace life at our home, participating in new activities and making friends. As we know it is very important for all residents to continue with their hobbies and it is great to see that mom is continuing to play games with her friends from the local community.Thank you for taking the time to complete the review always wonderful to read a 5 star review, I will ensure it is shared with the team at Lovell Place.

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Review of
Lovell Place Care Home
from J W (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report

Overall Experience

Having visited other local care homes, I believe Lovell Place to be an extremely well run care home.
The atmosphere is very warm and welcoming.
The staff are very caring and compassionate
The facilities and activities are first class.

Reply from Sarah Jacka, Client Relations Manger at Lovell Place Care HomeThank you for completing the review on our care home, it is always lovely to read such positive reviews. It was lovely to see mum this week enjoying her time in the Bistro listening to the 'Hearing Dogs for Deaf People' talk hosted by Graham Davies and meeting 'Gus' the Hearing Dog. I will share your review with all the Team at Lovell Place and thank you once again for taking the time to submit your review.

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Review of
Lovell Place Care Home
from Deborah C (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report

Overall Experience

Everyone friendly and welcoming. Mum feels safe, secure and very happy and well support here. I have full confidence in the care she is receiving. We all enjoy visiting her in the home. Really lovely surrounds, staff and comfortable facilities. Have highly recommended the home to friends and family

and will continue to do so.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care HomeThank you for your lovely words, we are so grateful for your kind testimony of Lovell. We really appreciate the feedback you have given - our team is committed to delivering the very best care experience for our residents. Mum has been with us for several months and I know it can be a difficult transition for some residents moving into care but she has been very positive since arriving with us initially on a respite stay and then deciding to stay with us permanently. She always looks forward to your visits and chatting with her friends which she has made since arriving with us. I will ensure that your review is shared with all the team at Lovell Place and thank you once again for taking the time to complete the review.

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Review of
Lovell Place Care Home
from J W (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card • Report

Overall Experience

From his first day at Lovell Place Care Home, Dad was made to feel welcome. He was greeted with a box of biscuits and a pot plant for his room, which was large, clean and airy. The en-suite bathroom was big enough for the array of hoists that were needed. The communal areas are clean, fresh and brightly

decorated according to the season. The staff are wonderful, showing endless patience. They are always kind, greeting everyone with a warm smile. Lovell gives the care needed from residents to the final days, increasing the level of nursing as needed.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care HomeWhat a wonderful review to read. We have a great team at Lovell Place who always go above and beyond to ensure all of our residents who come for a short period of time and those who reside with us permanently are happy in our care and enjoy their time with us. It was a pleasure to have had your father live with us, he is greatly missed by the entire team and we miss your regular visits too. Thank you for taking the time to complete this review it means a lot to all of us at Lovell Place.

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Care Home Owned by Hamberley Care Homes in South Gloucestershire

Hamberley Care Homes Locations in South Gloucestershire (1)

Hamberley Care Homes Reviews in South Gloucestershire (49)

Lovell Place Care Home

Lovell Place Care Home

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