Hamberley Care Homes in Cambridgeshire | 2 Care Homes

Review of
Cambridge Grove Care Home
from Garry R (Son of Resident) published on 28 July 2025

Submitted via Postal Card • Report

Overall Experience

My father absolutely loved The Grove! The staff are so helpful and attentive, nothing seems too much trouble. As a son, living 300 miles away, I have been confident he was cared for. In his later days, Grove staff have helped me personally by offering me food, accommodation and even lifts to the hospital.

Wow!!

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely feedback. We were delighted to care for your dad at Cambridge Grove and we are more than happy to help all family members when we can - we're just one big family. We hope to see you soon, when you visit Cambridge.

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Review of
Cambridge Grove Care Home
from Anita J (Daughter of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience

The care, consideration and concern shown to my father, before and after his stroke, and end of life care, were exemplary.
Thank you all so much. We were lucky to find you.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you very much for the lovely review. It was our pleasure to care for Dad and to help celebrate his 101st Birthday earlier this year, too. Wishing you all the very best - please feel free to pop by for a coffee when you're passing.

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Review of
Montague House Care Home
from J C (Daughter of Resident) published on 17 July 2025

Submitted via Postal Card • Report

Overall Experience

Montague House is outstanding. My father went in for 4 weeks respite and enjoyed every minute of his stay. The staff are dedicated and supportive and the home its self is clean and homely. Furnishings and facilitates are of a high standard. At the end of the day its the people working there who really

count and they were all exceptional. I can't praise them enough. Dad will be back.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you for taking the time to write us such a lovely review. We are so glad dad enjoyed his time with us, and glad that you were able to take your trip knowing dad was in safe hands. We will pass your kind words to the staff, who, as you say, are the heart of our home! We look forward to seeing you both for a coffee soon.

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Review of
Montague House Care Home
from Jim C (Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience

I have just finished a 4 week respite at Montague House and have nothing but praise.The staff are excellent and I felt cared for and respected in every way. It was a lovely treat for me and my family a real treat. Thank you.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your kind words. We loved having you here with us, and we do miss your cheery grin. You know you would be welcome back any time! We look forward to seeing you next week at the NAAFI break.

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Review of
Montague House Care Home
from Lesley P (Daughter of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

My mother in law stayed at Montague House for 3 weeks in June whilst my husband and I had a much needed break. We had previously visited for coffee and to familiarise ourselves with the home.
Staff were welcoming and friendly on arrival and the room was bright and clean.
We were able to keep in

touch whilst we were away which was reassuring and meant that we could share some photos as well.
Mum in law was very happy with her stay, she made some friends, went out for coffee and joined in some of the activities. Apparently the food was excellent and she is looking forward to a return stay in September

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for taking the time to share your kind feedback. We're so pleased your mother-in-law enjoyed her stay with us and that you were able to enjoy your break (even if your pictures left us feeling very jealous!) knowing she was happy and well cared for. It's lovely to hear she made friends, took part in activities, and enjoyed the food!It was a pleasure having her with us, and we're already looking forward to welcoming her back in September. See you all again soon!

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Review of
Montague House Care Home
from Liz P (Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

I was made to feel very welcome when I arrived. I was shown my room and given help to settle in. I had already had a tour of the facilities on previous visits, so I knew what to expect. The food and services throughout were excellent, and I have no complaints at all about anything. Some friends came

to visit during my stay, and we had coffee in the lounge. I attended some of the activities, which were well organised and attended.
I really enjoyed my stay and will be more than happy to stay again later in the year.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your lovely review. We're delighted to hear that you felt welcomed and well-supported from the moment you arrived. It's great to know that you enjoyed the food, the activities, and time with your friends in the home. We're especially pleased that your experience has left you looking forward to returning later in the year - we'll be very happy to welcome you and your beautiful smile back!

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Review of
Cambridge Grove Care Home
from Richard H (Son of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My mother became a resident at the Grove in October 24 with advanced dementia, it took a little while for her to settle in, along that journey the staff and management have been great, we began with regular online meetings and updates on her progress until we were all happy she was "at home" in the

Grove.

Now nine months later she has settled in extremely well and very much feels part of the community at the Grove, taking part in many of their really good activities along with enjoying the facilities it has to offer including a lovely garden.

The Cambridge Grove is a little more expensive than some care homes, but as the saying goes you really get what you pay for, thank you to all the team at The Cambridge Grove for all you do for my mother.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely review. We love having you mother as part of our Cambridge Grove family. It's wonderful to see her participating in our activities, in particular, our musical entertainment in which she enjoys singing and dancing along.

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Review of
Montague House Care Home
from T R (Son of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

So far, the staff, facilities and food has been superb. There's always a friendly, warm and welcoming smile. A willingness to engage with relatives/visitors that make you feel part of a team.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your lovely words. We love having you around in the home, you are a visitor who always lights up the room! Thank you for choosing us to care for mum, she is a pleasure to have at Montague House.

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Review of
Cambridge Grove Care Home
from Peter C (Son of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

On the 1st April of this year my mother celebrated her 99th birthday at the Grove. All the staff were wonderful and made it special for her. We were able to have an excellent meal with her in the private dining room and her godson and his wife were able to join us which made the day even more special

for her. Following on from this my mother was treated to a 'This Is Your Life' presentation which I had helped put together alongside the staff as a surprise, this was I believe to be the first of many for the residents and what a lovely way to find out about someone's life, after all they haven't always been old and I'm sure most were trend setters in their time!
Following the 'This is your life' episode we all went to the Bistro where the chef had produced a birthday cake to share with the other residents, sadly only one candle, the other 98 were deemed to be a fire hazard!
Well done to all the staff for making a special day that much more special with your wonderful care.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your wonderful comments. It was our honour to help celebrate Mum's 99th birthday with all of the family and close friends. We're glad to hear you enjoyed her special day together. We certainly look forward to producing more 'This is Your Life' presentations in the future.

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Review of
Montague House Care Home
from D T (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I cannot praise the carers enough, they all do an amazing job, it gives me peace of mind that when i'm not with my mum- she's safe + very well cared for, the manager 'always' makes herself available if you wish to talk to her. the entertaiment + activities at montague house are superb ! – food - good

points are theres always a varity of juice + fresh fruit available. -main meals - meat seems of very poor quality, mainly frozen veg-occassionaly fresh & puddings always 'stodgy + full of sugar.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your lovely feedback - we are delighted to hear how much you value the care and support your mum receives. It's wonderful to know that our carers, activities, and overall environment are making such a positive impact.We really appreciate your honest comments regarding the food. We want you to know that we're actively working to enhance the overall dining experience. A new chef has recently joined our team, and improving the quality and variety of our meals is a top priority. We're excited about the fresh ideas and changes being introduced, and we're confident you'll notice a difference very soon.

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Review of
Montague House Care Home
from I W (Resident) assisted by family/friend published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Having had experience of several care homes in the area. There is no doubt that Montague House is by far the best in that I was not only well looked after but every day I was very happy to be one of the residents. I was encouraged to join in some of many groups and my health has benefitted from the

physio, yoga in particular. The staff were always friendly + willing to help. I enjoyed my stay enormously.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that you felt so well cared for and happy during your time at Montague House. It means a great deal to us to know that you enjoyed being part of the community, and we're especially pleased that the physio and yoga sessions made a positive difference to your health.We all look forward to welcoming you back for a glass of wine very soon!

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Review of
Montague House Care Home
from P W (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband needs care for all his personal needs - so when I have a break he needs to come into care. This March he has stayed at Montague House for 4 weeks. He has experience pf other care houses in the district and Montague House has been a completely different experience. It has been amazing. He

has been very happy becoming more like his 'old self', sociable and eager to join in activities. He has been treated with respect and interest. I can only say it has been a wonderful experience for both of us. We shall certainly let others know what a happy, professional and caring home Montague Home is.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your glowing review. We're honoured that you chose Montague House for your husband's stay, and it's wonderful to hear how much it meant to both of you. Seeing him regain his sociable spirit and enjoy the activities is exactly what we strive for. Your kind words about the respect and care he received mean so much to our team. We look forward to welcoming you both again and are grateful you'll be sharing your experience with others.

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Review of
Cambridge Grove Care Home
from Selina D (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Dad was cared for superbly during 2 weeks respite care. He was treated with kindness, care, diligence and dignity, by all members of staff during a very challenging time. Family were also looked after greatly, especially on Dad's 90th birthday, making special memories many thanks to Cambridge Grove.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your fabulous feedback. We were delighted to have Dad stay with us and to welcome you all to our Cambridge Grove family. It was our honour to celebrate his special birthday with you all. We hope to see you soon, for coffee and cake!

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Review of
Montague House Care Home
from C E (Respite Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

Needed care after operation - live alone in area so convenient. All very pleasant and friendly staff and management. Only saw ground floor rooms and facilities; ate my meals in my room by choice. Food good and varied - but with the huge charge per week felt could have fresh fruit rather than tinned!

All staff lovely and helpful; washing (clothes) facility very useful. Perhaps not the best toilet/washing facility for someone with a serious leg operation on two crutches, felt insecure in shower facility and bed uncomfortable. Lovely care home, not perhaps right choice for my aftercare but convenient.

Reply from Paula Yorkston-Toy, Home Manager at Montague House Care Home

Thank you so much for taking the time to share your experience with us. We're really pleased to hear that you found our team friendly and helpful.We're sorry to hear that certain aspects of the room and bathroom facilities didn't fully meet your needs following your operation. We strive to make every resident feel safe and comfortable, especially after surgery, so your comments will help us reflect on how we can better tailor support and accessibility in these situations.Your point about fresh fruit is noted and is always available in the home. As we're always looking at how we can improve our dining offer we will certainly take this on board to ensure everyone is aware of the options.We wish you all the best with your continued recovery.

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Review of
Cambridge Grove Care Home
from S D (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

This is my first experience of care homes in relation to placing a loved one in one for permanent residential care. I visited a few care homes and found that Cambridge Grove was exceptional and far above any of the others that I saw, in terms of the facilities, the rooms with ensuite shower rooms, the

decor, the space, the food, the number and frequency of activities, and the gardens. I also found the people working there to kind, caring, knowledgeable and supportive. I have no connection to the care home or anyone working there, other than my loved one staying there, but I couldn't be happier that I managed to find this home for my loved one.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your wonderful feedback. We're glad to hear that you have compared our home to others and have made the decision that Cambridge Grove is the perfect setting for your loved-one to live. We work hard to ensure our home is a happy place for residents, relatives and staff and we encourage everyone to join in with our wide variety of activities. We look forward to seeing you again, very soon.

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Review of
Cambridge Grove Care Home
from S M (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Amazing facilities, lovely atmosphere & ambience.
Staff are all super friendly & caring.
Management Team accessible & approachable at all times.
Communication from the Home is good & relevant.
Always looking for ways to improve on an already high standard - will listen to suggestions from relatives.

Would definitely recommend Cambridge Grove.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely review. I'm glad to hear that you feel the management and staff are keen to continuously improve Cambridge Grove and that you, as a relative, feel listened to, as much as our residents do too. We look forward to seeing you again soon.

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Review of
Cambridge Grove Care Home
from Paula W (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Such a beautiful care home. Mum is very happy here with all the wonderful staff who look after her so well. She enjoys the great outings & in house entertainment & activities, always lots to do.
I feel very happy knowing she is so well cared for & have recommended Cambridge Grove to her friends.
5

star care home can not fault.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your fabulous feedback. Our Life Enrichment program is designed to suit everyone so we're really pleased that Mum enjoys our activities in the home. It is wonderful to see her out and about on the outings too. Thanks again for your feedback. We love welcoming you to Cambridge Grove regularly; especially when you bring Leo the dog, too!

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Review of
Montague House Care Home
from Ronald H (Father of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Can't praise this home enough.
My daughter has had visits to many care homes in recent months and all have failed on multiple issues.
This home was able to provide a first class service to my daughter.
She got her meds on time,
She got great care from both the carers and homemakers.
She was very

well supported by the Nursing Team and the Management Team
Her Diatary needs were met.
And most important to us they put my daughter's needs first, as an example the chef noticed she had not been eating an evening meal and came to see her to make sure if was a problem with the food or something else. This is a first for us and one of the many many small things that made the stay for my daugter best in class.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your lovely review. We're so glad we managed to make your daughters stay successful, especially after her previous experiences.Thank you for putting your trust in us. We're glad you got to enjoy a nice holiday.I'll ensure to share your wonderful feedback with the team!

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Review of
Cambridge Grove Care Home
from J G (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Cambridge Grove Care Home is a high quality care home with a warm, caring, atmosphere and is professionally run. Keep up the good work!

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your wonderful comments. We are all very proud to work at Cambridge Grove and we're pleased to know that comes across to our relatives, like yourself. We look forward to seeing you again soon.

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Review of
Cambridge Grove Care Home
from Robert T (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

This was the first time I had been to a care home and not only was I impressed by the kindness of the staff. I was also impressed by the kindness of the staff. I was also impressed by the design of the home, the decor and the architecture. The home provides that perfect basis for many activities, none

of which are forced on the clients. All in all a wise choice for a residential or respite stay.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you so much for your wonderful feedback. We are glad to hear you enjoyed your stay with us at Cambridge Grove; it was a pleasure to welcome you to our family while you recovered. We hope to see you soon for coffee.

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Care Homes Owned by Hamberley Care Homes in Cambridgeshire

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