Care Home Owned by Hamberley Care Homes in Oxfordshire

superb. The chef and his team made us feel very special. What we especially like is the assortment of activities on offer at the homes There is simply something for everyone and it's impressive that all the staff seem to be enjoying themselves. There is a lot of energy in the activist team and it seems to be infectious
Family members are invited to join in and there is great entertainment on offer. We had lots of questions prior to the move in and the response from the manager was quick. Informative and helpful. It really does seem like nothing is too much trouble. We would highly recommend to anyone looking for a home for their loved one.

highly enough - it is a place that restores one's faith in human nature and the kindness of others. Thank you.

The enrichment planner is circulated every week and they have so many things on offer, it's great. Management take the time to get to know exactly what is important to us and that is wonderful. We would highly recommend

for the residents, so important. I really could not have chosen a better home the whole atmosphere there from reception/office to carers and other staff is one of warmth, kindness and care/concern. Thank you Chawley Grove for taking such good care of mum!!

sympathetic to assisting us in allowing mum to die in her home where she was loved and cared for rather than a hospital. In her final days, the love and care provided by the Chawley Team was such a support to me and my family that it made a very difficult time more bearable. During those final days when we stayed there night and day I was able to witness first hand just how well run the home is and how the residents are well cared for and indeed how they cared for me and my family. If you are looking for a true home where your loved one is treated with love and respect, for then look no further, you have found it in Chawley Grove.

warmth of the staff, both individually and collectively was palpable. The facilities, decor, and general ambience is first rate and the whole atmosphere promotes a feeling of being comfortably at home as soon as you walk in the door.
There is a varied and imaginative entertainment programme, broad-ranging enough to encompass the varying levels of abilities of the residents and provide little pockets of fun and laughter in what could so easily become a mundane routine. As a fairly well person, I was very impressed with the level of dedication, respect, and unpatronising compassion shown by the staff to people who are quite poor and need TLC, whilst preserving their dignity.

welcoming in every way, from the first enquiry to the knowledge that if it was necessary there would be a warm welcome further down the line for a return.
Thank you.

was peace of mind for me that my Father was safe and well looked after. Thank you to everyone at Chawley Grove.

over the past 4 years which has been disruptive and to say the least, given a wildly varying level of care from inadequate to good.
During recent months, Hamberley Care Homes have recruited a new manageress. Together with the clinical lead, she has started successfully to rebuild the home and team to give the quality of care and experience that was promised initially and we all wish for.
There are still some issues to resolve and the key to this is induction, training, and staff retention which the new manager is addressing and all the while doing fantastic work driving up the standards of care, quality and cleanliness. The manager and the team have made an excellent start.

on their phones. I had a call a few days ago at 7:12 a.m. to say my mum had a fall! I said did she fall out of the bedroom. They said they didn’t know even though the week before they said they checked their rooms every hour during the night! Not good.
My mum's clothes are always soiled and my brother is left to get on with it, etc.

give to residents is top-notch - always done with a touch of extra care.

with Dad not wanting to be in a care home but management and staff were so supportive he came through it and is now very happy. The facilities are excellent, the whole family can visit at the same time and it is just as if we are at home. The entertainment laid on is fabulous and really enjoyable. Thank you all so much I really appreciate all you do to keep Dad happy and well looked after. It takes away all the worry.