Hamberley Care Homes in Oxfordshire | 1 Care Home

Review of
Chawley Grove Care Home
from P B (Son of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

We looked at plenty of care homes before finding chawley grove. The atmosphere of the building is warm and friendly but has a luxurious hotel feel. The staff are all smart but don't wear a uniform - which we love as it makes it feel very like a family. My wife and I were invited to lunch and it was

superb. The chef and his team made us feel very special. What we especially like is the assortment of activities on offer at the homes There is simply something for everyone and it's impressive that all the staff seem to be enjoying themselves. There is a lot of energy in the activist team and it seems to be infectious
Family members are invited to join in and there is great entertainment on offer. We had lots of questions prior to the move in and the response from the manager was quick. Informative and helpful. It really does seem like nothing is too much trouble. We would highly recommend to anyone looking for a home for their loved one.

Reply from Amba Shaw, Customer Relations Manager at Chawley Grove Care Home

Thank you so much for your kind and thoughtful feedback about your experience with Chawley Grove.We're absolutely delighted to hear that you and your wife felt warmly welcomed and that the atmosphere, staff, and overall environment left such a positive impression. Creating a setting that feels both luxurious and homely is something we take great pride in, and it's wonderful to know that the personalised, homemaker approach of our team resonated with you.It's especially heartening to hear your appreciation of the activities on offer and the energy brought by our lifestyle team. We strongly believe that joy and engagement should be at the heart of every day, and it's incredibly rewarding to hear that this spirit is being felt and shared with families.

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Review of
Chawley Grove Care Home
from J G (Daughter of Resident) published on 20 June 2025

Submitted via Website • Report

Overall Experience

I am delighted and impressed by the kind care shown to my mother during her post-op convalescence. The atmosphere in the home is lovely and the staff without exception professional and genuinely kind and friendly. The team have been so helpful and supportive to me too . I cannot recommend Chawley Grove

highly enough - it is a place that restores one's faith in human nature and the kindness of others. Thank you.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to share your kind words.We're so pleased to hear that your experience at Chawley Grove has been such a positive one. Thank you for your thoughtful feedback, and the compliments on the atmosphere in the home, and the kindness and professionalism of our colleagues.It truly means a lot to us to know that we have made a meaningful difference for your mum. Providing caring and compassionate service is incredibly rewarding for us. We're delighted that you've found our staff to be attentive and genuinely invested in getting to know your mum needs. This personal connection is at the heart of everything we do.

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Review of
Chawley Grove Care Home
from K C (Wife of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

The care and kindness at Chawley Grove is wonderful. The activities for the clients are extremely varied and entertaining, special events in house are plentiful and very enjoying. I would highly recommend it.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to share your kind words.We're so delighted to hear that your husband's experience at Chawley Grove has been such a positive one. Knowing that the activities on offer play a meaningful difference for our residents is incredibly important to us. We're also delighted that you've found our staff to be kind and caring. Thank you again for your recommendation - it truly inspires us to continue delivering the highest standards of care.

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Review of
Chawley Grove Care Home
from H B (Daughter of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

Outstanding care for our loved one. The activities on offer are what sold us to chawley grove. The staff are very attentive and they have time to get to know the residents which made such a difference to my mum
The food is varied and plentiful and the home is spotless

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to share your kind words.We're so pleased to hear that your experience at Chawley Grove has been such a positive one. Knowing that the activities on offer played a key role in your decision, and that they've made a meaningful difference for your mum, is incredibly rewarding for our team. We're also delighted that you've found our staff to be attentive and genuinely invested in getting to know each resident - this personal connection is at the heart of everything we do as Homemakers. Your compliments on the food and the cleanliness of the home are greatly appreciated, and I'll be sure to pass them on to our hospitality and housekeeping teams.Thank you again for your thoughtful feedback - it truly means a lot to us.

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Review of
Chawley Grove Care Home
from M W (Godson of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

We've been at Chawley Grove for the last 7 months and my relative loves his time! The staff are very warm and kind and get involved with all aspects of the care- which is very different from the other care homes that we looked at. The bistro is warm and friendly and the chef prepares cakes everyday!

The enrichment planner is circulated every week and they have so many things on offer, it's great. Management take the time to get to know exactly what is important to us and that is wonderful. We would highly recommend

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for your kind and thoughtful message.We are truly delighted to hear that your relative has enjoyed their time at Chawley Grove over the past seven months. It means a great deal to our entire team to know that the warm and compassionate care we strive to provide is making a difference. We're especially pleased that you've found our staff to be engaged and attentive, and that our bistro, weekly enrichment planner, and management have all contributed to a welcoming and supportive environment.Your feedback is both encouraging and deeply appreciated. Thank you again for your recommendation - it truly inspires us to continue delivering the highest standards of care.

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Review of
Chawley Grove Care Home
from S G (Daughter of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum's care at Chawley Grove has been wonderful. All the staff have been so friendly and caring towards her, and also supportive to me, as I have been unwell. Mum always looked immaculate, and her room was always clean and tidy. I have also been amazed at the variety of activities available every day

for the residents, so important. I really could not have chosen a better home the whole atmosphere there from reception/office to carers and other staff is one of warmth, kindness and care/concern. Thank you Chawley Grove for taking such good care of mum!!

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for your kind words. We are thrilled to hear how happy you are with our home.Our staff take great pride in creating a welcoming, clean, and nurturing environment, and it's wonderful to hear that this made a difference to both you and your mum. We're also so pleased you noticed the variety of activities we offer - keeping our residents engaged and fulfilled is at the heart of what we do.

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Review of
Chawley Grove Care Home
from J C (Son of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

Mum is well looked after and enjoys the activities.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

We are delighted to hear how happy you are with Chawley Grove, thank you for sharing your feedback.

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Review of
Chawley Grove Care Home
from Aileen Y (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My mother resided at Chawley Grove Care Home from September 2023 until she sadly passed away on December 19th 2024.
I had always been happy with mum's care but it wasn't until she became ill in December 2024 that I realised what an outstanding home that Chawley is - The manager was amazing and very

sympathetic to assisting us in allowing mum to die in her home where she was loved and cared for rather than a hospital. In her final days, the love and care provided by the Chawley Team was such a support to me and my family that it made a very difficult time more bearable. During those final days when we stayed there night and day I was able to witness first hand just how well run the home is and how the residents are well cared for and indeed how they cared for me and my family. If you are looking for a true home where your loved one is treated with love and respect, for then look no further, you have found it in Chawley Grove.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for sharing your heartfelt experience with us during such a deeply emotional time. On behalf of the entire team at Chawley Grove Care Home, please accept our sincere condolences for the loss of your mother. We are truly humbled by your kind words and are grateful that we could provide comfort and support to your mother, you, and your family during her final days. Ensuring that she could remain in her home, surrounded by love and familiarity, is a privilege that we hold dear, and we are glad that it brought some comfort during such a challenging time. Your recognition of the care and dedication of our team means a great deal. It reaffirms our commitment to treating every resident and their family with the utmost compassion, dignity, and respect. We are honoured to have been part of your mother's journey and to have been able to support you as well.

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Review of
Chawley Grove Care Home
from Neville B (Resident) published on 26 December 2024

Submitted via Postal Card • Report

Overall Experience

I find Chawley Grove Care Home the most comfortable and reassuring place for someone in my condition. I can not think of any more improvements than what what I found here and what you do for me.
You provide me with interest and entertainment. I am fond of the view from my bedroom.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to leave such a lovely review of our home. We are delighted to hear how happy you are with everything provided.

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Review of
Chawley Grove Care Home
from S B (Resident) published on 26 December 2024

Submitted via Postal Card • Report

Overall Experience

I am happy here. I like to find out about the home makers and feel like they are my extended family. I feel that the home is alive with activities and we have interesting things to do if we require. The home looks nice and homely with warm care and flowers.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for your feedback on our home. We are pleased that you are happy with your experience and what is available.

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Review of
Chawley Grove Care Home
from Char J (Power of Attorney of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

The staff are simply amazing and friendly, they are always happy to help and go the extra mile for the residents. The atmosphere is always in good spirits and there is also an excellent standard of cleanliness throughout.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for your wonderful review. At Chawley Grove, our staff pride themselves in making that special effort to ensure that every day, our residents enjoy the best possible companionship and quality lifestyle in the surroundings of our lovely home.

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Review of
Chawley Grove Care Home
from H S (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

Great place, with very friendly and caring staff.
Nothing is too much trouble and residents are thoroughly entertained with many excellent activities.
A home from home environment.
Would quite like to move in myself.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for your lovely review. Our Wellbeing and Activities Programme is focused on making every day special for our residents. They love the variety and the physical and mental stimulation our programme provides.

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Review of
Chawley Grove Care Home
from Magi A (Respite Resident) published on 6 September 2024

Submitted via Website • Report

Overall Experience

I spent a fortnight's respite at Chawley Grove to help my convalescence after surgery on a fractured wrist and it proved to be one of my better decisions in life. The care and attention I received from the whole team at the home was outstanding. I wanted for nothing, the food was excellent and the

warmth of the staff, both individually and collectively was palpable. The facilities, decor, and general ambience is first rate and the whole atmosphere promotes a feeling of being comfortably at home as soon as you walk in the door.
There is a varied and imaginative entertainment programme, broad-ranging enough to encompass the varying levels of abilities of the residents and provide little pockets of fun and laughter in what could so easily become a mundane routine. As a fairly well person, I was very impressed with the level of dedication, respect, and unpatronising compassion shown by the staff to people who are quite poor and need TLC, whilst preserving their dignity.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for sharing your inspiring thoughts on your recent stay at Chawley Grove. We are delighted you enjoyed your stay with us and very grateful for your heartfelt feedback for our compassionate and dedicated team. It was such a pleasure to have had the opportunity to care for you during your period of convalescence. Thank you for choosing Chawley Grove.

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Review of
Chawley Grove Care Home
from Pauline F (Respite Resident) published on 3 September 2024

Submitted via Website • Report

Overall Experience

Unable to manage at home post-operatively I stayed at Chawley Grove for a month to regain my strength and to increase both my mobility and confidence. Being well looked after so professionally with access to medical and physiotherapy support enabled me to prepare for returning home.
Chawley Grove is

welcoming in every way, from the first enquiry to the knowledge that if it was necessary there would be a warm welcome further down the line for a return.
Thank you.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you very much for taking the time to provide us with your review. We are delighted to know how much you enjoyed your stay with us and your experience of the outstanding personalised care and compassion from our dedicated team. We look forward to the privilege of looking after you again in the future.

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Review of
Chawley Grove Care Home
from Matt H (Son of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

My Father only had a short stay at Chawley Grove (7 months) as he sadly recently passed away. It was a lovely place for him to reside and the staff provided very tailored care for him that met his needs. All staff were very friendly, professional and welcoming - nothing was ever too much trouble. It

was peace of mind for me that my Father was safe and well looked after. Thank you to everyone at Chawley Grove.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you very much for your kind review. It was a privilege to care for your dad here at Chawley Grove. We are delighted you have experienced our absolute commitment to providing outstanding personalised care for our residents, and a piece of mind for families, through our dedicated and compassionate team.

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Review of
Chawley Grove Care Home
from D B (Son of Resident) published on 2 May 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Chawley Grove since it opened back in August 2019. My mum and the home came through the COVID experience which was very traumatic and isolating for her and everyone, including the staff. It has taken much time to rebuild the home team and there have been many staff changes

over the past 4 years which has been disruptive and to say the least, given a wildly varying level of care from inadequate to good.
During recent months, Hamberley Care Homes have recruited a new manageress. Together with the clinical lead, she has started successfully to rebuild the home and team to give the quality of care and experience that was promised initially and we all wish for.
There are still some issues to resolve and the key to this is induction, training, and staff retention which the new manager is addressing and all the while doing fantastic work driving up the standards of care, quality and cleanliness. The manager and the team have made an excellent start.

Reply from Ray Woodill, Customer Relations Manager at Chawley Grove Care Home

Thank you so much for taking the time to provide us with your review. We feel privileged that you have entrusted the care of your mum to us. We hugely appreciate your feedback, and we are delighted you have experienced our absolute commitment to providing outstanding personalised care and a luxury environment, through our dedicated and compassionate team.

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Review of
Chawley Grove Care Home
from M P (Daughter of Resident) published on 8 November 2023

Submitted via Website • Report

Overall Experience

My mother and brother stayed in Chawley Grove Care Home. Although it was good at the beginning as they both went in for respite, Mum's clothes went missing and my brother, towards the end, refused to eat.
I noticed during the late afternoon they were left to get on with things themselves, carers were

on their phones. I had a call a few days ago at 7:12 a.m. to say my mum had a fall! I said did she fall out of the bedroom. They said they didn’t know even though the week before they said they checked their rooms every hour during the night! Not good.
My mum's clothes are always soiled and my brother is left to get on with it, etc.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to write this review – we’re sorry to hear your feedback, our team are committed to delivering an outstanding care experience for our residents, and we hope we can address this with you, and to also provide clarification around the feedback made. For example, our team use PCS handsets which may look like mobile phones but are actually in place for updating care plans electronically. If you’d be happy to discuss this further, please do get in touch and we’d be pleased to meet with you.

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Review of
Chawley Grove Care Home
from Charlie M (Friend of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

Chawley is such a wonderful place to visit, and my friend is very happy here. Everyone is always so welcoming and talkative, and the atmosphere is bubbly and positive; everyone has a moment to smile and say hello!
The activities they get up to from time to time are out of this world, and the care they

give to residents is top-notch - always done with a touch of extra care.

Reply from Mark Laundy-McInnes, Regional Community Relations Lead at Chawley Grove Care Home

Thank you very much for your kind words. We do all we can to ensure each day is special for our residents. We very much enjoy having your friend as part of our family and look forward to seeing you soon.

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Review of
Chawley Grove Care Home
from Julie S (Daughter of Resident) published on 9 August 2023

Submitted via Website • Report

Overall Experience

I cannot recommend Chawley Grove Care Home highly enough. My Dad at 97 is thriving under their loving care and I really feel I’ve got my dad back rather than this old man I didn’t know. The staff are so kind and patient and they look after the whole family, not just my dad. We had a really rocky start

with Dad not wanting to be in a care home but management and staff were so supportive he came through it and is now very happy. The facilities are excellent, the whole family can visit at the same time and it is just as if we are at home. The entertainment laid on is fabulous and really enjoyable. Thank you all so much I really appreciate all you do to keep Dad happy and well looked after. It takes away all the worry.

Reply from Mark Laundy, Manager at Chawley Grove Care Home

Thank you ever so much for your very kind review. It is our pleasure to have Dad and all of you as part of our family here at Chawley Grove Care Home and we look forward to making many more new memories with you all.

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Review of
Chawley Grove Care Home
from Ruth W (Friend of Resident) published on 18 July 2023

Submitted via Website • Report

Overall Experience

My friend lives in Crawley Grove Care Home and loves it. The care that she receives is excellent with nothing being too much trouble for the staff. The activities they put on are amazing from the monkey's visit to the coronation chicks. The hairdresser visits every week and there’s always plenty going

on and we can join in too when we’re visiting. The food is lovely which we can have for a fraction of the price of a restaurant and the coffee bar in the atrium is always welcoming. I would recommend this care home to anyone looking to find a place for their loved ones.

Reply from Mark Laundy-McInnes, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much for your kind words about Chawley Grove, it is our pleasure to have your friend here as part of our family and to welcome you on your visits. We look forward to making many more memories with you all.

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Care Home Owned by Hamberley Care Homes in Oxfordshire

Hamberley Care Homes Locations in Oxfordshire (1)

Hamberley Care Homes Reviews in Oxfordshire (72)

Chawley Grove Care Home

Chawley Grove Care Home

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