Care Home Owned by Hamberley Care Homes in East Sussex

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in East Sussex

Only the locations & reviews in East Sussex for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 999 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in East Sussex (1)

1 Care Home owned by Hamberley Care Homes in East Sussex
Abbots Wood Manor Care Home

116 London Road, Hailsham BN27 3AL 

10 35 reviews
"Abbots Wood provides a comfortable living space for its residents, and much effort is taken by staff to ensure that it maintains a 'homely'…"   Read all 35 reviews
Location Type Care Home

Rated as Good in all areas by the CQC (February 2023), and featured in the Luxury Care Home Guide 2022, Abbots Wood Manor offers award-winning residential, dementia and nursing care, as well as short breaks for the older community. Within the luxury… Read more about Abbots Wood Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,750 / week

Hamberley Care Homes Reviews in East Sussex (35)

9.8

Hamberley Care Homes has a Group Review Score of 9.8 (9.766) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

Overall Experience
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Reviewer Connection to Hamberley Care Homes
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Review of

Abbots Wood Manor Care Home

from Tony C (Son of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbots Wood provides a comfortable living space for its residents, and much effort is taken by staff to ensure that it maintains a 'homely' feel. I have been pleased to see the enhancements to planting in the garden and outdoor areas this summer as they are extremely popular with residents and provide
great options during visits. Social engagement and activities were important criteria in our choice of care home and those on offer are extensive and varied. It is great to see the enthusiastic participation of staff in all pursuits. My mum is passionate about music, and this is very well catered for. Every staff member that I have encountered has been kind and caring and demonstrated a respect for the individual needs of the residents under their supervision. It is extremely reassuring to observe the relationships and mutual trust that exist. I am pleased that we have found a safe and supportive environment for my mum with a keen sense of community and inclusivity.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Tony, Thank you for taking the time to leave the home your feedback. Feedback gives us the opportunity to continue to further build on the highest standards we set ourselves in providing exceptional person centred care. It is such a pleasure to have your mother with us. Kindest regards Richard

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Review of

Abbots Wood Manor Care Home

from Deena P (Daughter of Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am absolutely thrilled, the home is so caring and attentive, and every single member of staff truly cares. Cleanliness 10/10. Food and choice 10/10. Staff 10/10. I rate Abbots Wood outstanding in all areas.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear DeenaThank you soo much for your very kinds words and feedback. We are always striving to continue to further improve our services and care. It is such a pleasure having your mother with us. Kindest regards Richard

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Review of

Abbots Wood Manor Care Home

from D P (Respite Resident) assisted by family/friend published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so happy at my time at Abbots Wood. The staff were fantastic, helped me to recover so I could return home. Everyone was so kind, the food lovely and would return again, for a rest. A big thank you to everyone.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear D PIt was such a pleasure to welcome you into the home for your respite stay and thank you so much for your very kind words and feedback. The whole team hope to welcome you back one day soon. Kindest regards

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Review of

Abbots Wood Manor Care Home

from Debbie H (Friend of Resident) published on 18 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very lucky to be invited on Friday 6th May for a local function at Abbots Wood Manor, the staff and service is second to none, It was such a joy to see so many happy faces from residents and staff, the Home it self is beautiful, and offers so much it was so lovely learning more about all they
do and offer, it certainly offers a first class, golden service,
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you soo much for your very kind words and feedback. It helps us to continue to provide the very highest standards within the home.Richard

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Review of

Abbots Wood Manor Care Home

from Nicholas E (Resident) published on 28 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The area around is absolutely fantastic especially area where the lovely place is about Abbots Wood Manor and all the lovely people who run the place. The trees are a picture beyond colourful.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear NicholasThankyou for taking the time to leave this lovely review. It is such a pleasure having you with us at Abbots Wood Manor.Kindest regards

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Review of

Abbots Wood Manor Care Home

from Y W (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came here for respite but think he will end up staying. Your staff are always so welcoming and introduce themselves and say hello. Nothing is too much trouble. It feels like a high class family run hotel. The standard of cleanliness, welcome, accommodation and staff is excellent. I would highly
recommend you without hesitation. Thank you.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you so much for taking the time to leave us some feedback and very kind words. It is such a pleasure to have your father with us. I shall pass on your compliments to the team. Kindest regards

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Review of

Abbots Wood Manor Care Home

from David S (Son of Resident) published on 18 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
At the time of her admission to Abbots Wood Manor, my very frail 89-year-old mother had been bedbound for five months, these five months having been spent mainly in hospital plus a few weeks in another care home.
Within days of arriving at Abbots Wood Manor, she was enjoying short daily breaks in
an armchair. Staff told me that the first time they did it, a beaming smile spread across mother's face on realising that she had been placed in a chair.
In subsequent weeks she progressed to being dressed and taken to the dining room for her dinner. I could hardly believe it when I was asked to bring her clothes in! The carers are very kind and patient with mother and are prepared to invest however long it takes to facilitate these little excursions from her bed and from her room.
Rooms are spacious. Food and drink is excellent, with mother's intake being so much better since her arrival at Abbots Wood Manor.
All staff are very accessible and approachable.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you so much for such lovely feedback regarding Abbots Wood Manor. It is such a pleasure to have your mother with us and to see such an improvement in her health and well-being in such a short time. She is a delightful lady.

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Review of

Abbots Wood Manor Care Home

from B H (Sister of Resident) published on 29 August 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my brother at Abbots Wood Manor every week for the past eight months. The care he is getting is top class, his room is excellent and he is getting good meals all the time.
There are a lot of activities provided and the staff are great with the residents and everything is well organised.
I
am grateful to know he is safe and well looked after. It is well worth the money we pay.
Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

Thank you for taking the time to review our home, we pride ourselves on delivering the very best care and support so are delighted to hear you are happy with our home.

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Review of

Abbots Wood Manor Care Home

from Kathleen H (Resident) published on 3 July 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my stay here, I have found all the staff and management caring and compassionate. The atmosphere very friendly and efficient. Food has been exceptional and varied. The service of the room has been very good, also the entertainment. All in all, I would recommend without reservation Abbots Wood
Manor to anyone.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

It was such a pleasure to welcome you into Abbots Wood Manor and hope we see you again soon. Please come in for a coffee at any time. Kindest regards

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Review of

Abbots Wood Manor Care Home

from J S (Daughter of Resident) published on 3 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having made the very difficult decision for dad to go into a home I am absolutely delighted we chose Abbots Wood Manor. The care and attention to detail have been exceptional and my dad has settled very well. I highly recommend Abbots Wood Manor.
Reply from Richard Hollands, Customer Relations Manager at Abbots Wood Manor Care Home

Thank you so much for your very kind feedback. It is such a pleasure having your father with us and he has settled into life at Abbots Wood Manor very well. Kindest regards

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Review of

Abbots Wood Manor Care Home

from Annie G (Friend of Resident) published on 9 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always so impressed with Abbots Wood Manor. Staff are so friendly and helpful.
I have already recommended Abbots Wood to a few people and will continue to do so.
Recently, I have been following their social media thread and am blown away with admiration to see how many amazing events are organised
for the residents.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Annie, thank you so much for reviewing Abbots Wood Manor and your very kind words. It really helps to be able to maintain our very high standards we set ourselves. Kindest regards, Richard.

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Review of

Abbots Wood Manor Care Home

from Jack H (Son of Resident) published on 13 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Abbots Wood Manor since October 2023. The care, communication, food, activities and staff are amazing, we couldn’t be happier with the care he’s receiving. A huge highlight is the weekly activities and outings that Abbots Wood provides, in particular he enjoyed the trip
to the garden centre. We can’t thank them enough for the support we have all received in this time of transition.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Jack. Thank you so much for your very kind feedback. It is such a pleasure having your father with us at Abbots Wood Manor and he has settled into the community here very well. Kindest regards.

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Review of

Abbots Wood Manor Care Home

from L T (Sister-in-law of Resident) published on 4 March 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister's husband arrived at Abbots Wood Manor, just 10 days ago, but the staff already understand his needs. He has been welcomed with sensitivity and excellent caring skills. Nothing is too much trouble. The communication with his family has been outstanding and much appreciated.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you for your very kind feedback for the home. This is a crucial part of helping us maintain the very highest standards of person-centred care we aim to provide. I shall pass this onto the team.
Kindest regards
Richard

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Review of

Abbots Wood Manor Care Home

from Liz N (Daughter-in-law of Resident) published on 31 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is currently in Abbots Wood Manor. Since arriving at the home she has become so much less anxious, she is relaxed and happy. The staff are so kind, caring, friendly and professional. There are always daily activities for the residents to get involved in. My mother-in-law has been out
for an afternoon tea, which was great for her confidence. Nothing is too much trouble. We also love the bistro, the coffee is great and it’s such a lovely place to meet up socially and it doesn’t feel at all like a hospital or clinical. The private lounges are also so lovely to sit quietly and play board games.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Liz,
Thank you so much for your very kind feedback - a crucial part of maintaining the highest standards in care and facilities for our residents. It is such a pleasure to have your mother-in-law with us.
Kindest regards,
Richard.

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Review of

Abbots Wood Manor Care Home

from J S (Friend of Resident) published on 7 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care home - everything is top-class. The building and gardens are new and carefully planned. The staff are friendly and very helpful. Nothing is too much trouble and both residents and visitors are well looked after. It's a happy place and the catering is outstanding.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you so much for taking the time to leave some feedback on the home and the team. This means so much to us, as a team, to help maintain the highest possible standards we set ourselves to make sure the residents are provided with the highest levels of person-centred care.
Many thanks again,
Richard.

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Review of

Abbots Wood Manor Care Home

from D L (Daughter of Resident) published on 4 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father arrived at Abbots Wood Manor needing respite after a stay in hospital. The care he received was excellent. All the staff were friendly and kind and made my father feel at home. He loved the food, and the facilities were first-class.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

thank you for taking the time to leave your feedback on our home; I shall pass on your very kind words to the team.
Kindest regards.

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Review of

Abbots Wood Manor Care Home

from L B (Respite Resident) published on 2 June 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbots Wood Manor is a first-class care home, five-star hotel category. The food is first class, the cleanliness is excellent, the staff is out of this world. Always are ready to help and ready to make the stay happy for you and your visitors. That's why every box is excellent and well-earned. A lovely
care home.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you so much for your very kind words and feedback, it was such a pleasure having you stay with us and hope to see you again soon.

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Review of

Abbots Wood Manor Care Home

from D M (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home which has great management and staff. Great environment, super rooms and facilities. Very good range of activities and top work by the entertainer organiser. The care staff are all superb and committed. Far more than we have been used to. Really passionate about care. The food
and catering are superb! The homemakers have a lot on their plate. The only occasional area of slippage is cleaning but only rarely. We are glad the care is a priority rather than cleaning.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you for your feedback, we take great value in all comments and I shall pass your kind words onto the team.

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Review of

Abbots Wood Manor Care Home

from C F (Friend of Resident) published on 25 May 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent Coronation Day Party! Well organised, very good coordination, lovely staff. Wonderful food, good choice of drinks, well-decorated room. No complaints, felt included and everyone was friendly.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you so much for your very kind feedback. It was a wonderful day on Coronation Day and all seemed to really enjoy it.
Kindest regards
Richard

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Review of

Abbots Wood Manor Care Home

from B R (Sister of Resident) published on 22 May 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having reviewed nine nursing homes, Abbots Wood Manor came out on top. The overall feeling of entering the home and the facilities offered we impressive. Now that my brother is a resident, I am equally impressed with the care he has received. In addition, the staff have shown a level of care and concern
towards me that I did not expect. Abbots Wood Manor warmly welcomes visitors, family and friends and I love that they allow dogs, justifying that it is a home. The building, the rooms, the decor and the furnishing and the staff. All to be proud of.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you so much for your very kind words and feedback. This is such an important part of maintaining the standards we set ourselves in providing exceptional person-centred care for our residents.

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Awards / Recognitions (4)

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