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Care Homes Owned by Hamberley Care Homes in East Sussex

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Only the locations & reviews in East Sussex for Hamberley Care Homes are being shown.

Hamberley Care Homes Locations in East Sussex (1)

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1 Care Home owned by Hamberley Care Homes in East Sussex

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Abbots Wood Manor Care Home
116 London Road, Hailsham BN27 3AL
"Since my wife entered Abbots Manor in May 2024 I have nothing but praise for the whole staff who have made her happy and comfortable. and..."Read all 49 reviews

from £1,800 / week60 rooms

Location Type: Care Home

Rated as Good in all areas by the CQC (February 2023), and featured in the Luxury Care Home Guide 2022, Abbots Wood Manor offers award-winning residential, dementia and nursing care, as well as short... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Hamberley Care Homes Reviews in East Sussex (49)

9.9

Hamberley Care Homes has a Group Review Score of 9.9 (9.892) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

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Showing 49 reviews matching selected criteria
Review of Abbots Wood Manor Care Home from Brian B (Husband of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

Since my wife entered Abbots Manor in May 2024 I have nothing but praise for the whole staff who have made her happy and comfortable. and there is always a positive atmosphere with an emphasis on what can be done and not on what cannot be done. When visiting The Ho Bea Tea room there is always a good selection of fruit, cakes etc. again the staff are always helpful, The building and facilities are also excellent. I would have no hesitation in recommending

Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

Two years on from your wife moving in, it's good to know that Abbots Wood Manor still feels like the right choice for her - and especially good to hear that the emphasis on what can be done, rather than what can't, comes across so clearly. That outlook is what the team works at every day. We're...  

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Review of Abbots Wood Manor Care Home from Julie I (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

My Mum has been a resident of Abbots Wood Manor nursing home for 10 months. From day one, all aspects of the care she is receiving have been excellent, and the family are so grateful that Mum is safe and is being so well cared for. All the staff are so kind and considerate of Mum's needs. Nothing is too much trouble. I can highly recommend them to anyone looking for care for their loved ones. In my opinion you won't find anywhere better.

Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

It's a real reassurance to read this, and knowing your family has felt confident that your mum is safe and settled these past ten months means a great deal. That "nothing is too much trouble" spirit is exactly what our team hopes every family feels, and your kind words will be passed on to them. To be recommended so warmly is the highest compliment we could receive.

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Review of Abbots Wood Manor Care Home from B S (Friend of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Lovely care home - very homely. Staff very kind. Wonderful food served. All needs currently being met. Very clean. Lots of activities. Great rooms. Always made to feel welcome.

Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

How kind of you to send this in - it's lovely to read. A home that feels welcoming and homely is exactly what we hope for, so knowing that comes through, alongside the kindness of the team and the food from our kitchen, means a great deal. We'll happily pass your warm words on to everyone here at Abbots Wood Manor.

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Review of Abbots Wood Manor Care Home from Kelly A (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card
Overall Experience

Our family cannot thank the team at Abbots Wood Manor enough for the care and compassion they have shown my mum since she moved in a year ago. After looking around several homes Abbots Wood was by far the best. The carers are patient, attentive and genuinely caring. The atmosphere in the home is always so calm and happy, and makes visiting my mum so much easier. The home itself is always so clean and a safe and engaging homely place rather than institutional. I would highly recommend this care home to any family looking for outstanding care.

Reply from Helena Barrow, Registered Manager at Abbots Wood Manor Care Home

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your mum has had such a positive experience with us over the past year. Your kind words about our team, atmosphere, and home mean so much, and we will be sure to share your feedback with everyone at Abbots Wood Manor. Thank you for trusting us with your mum's care.

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Review of Abbots Wood Manor Care Home from Katherine L (Wife of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience
I am so glad I chose this home for my husband, following his severe stroke. His room is spacious and comfortable, the food is good quality and the cafe area is a lovely place to sit and socialise. The home is very well run, communication is good and the care staff kind and respectful.

I feel they treat my husband as an individual with his own wishes and feelings accommodated. I find the staff extremely approachable too.

Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

Thank you so much for taking the time to share your feedback.

We are truly pleased to hear that you are happy with the care your husband is receiving and that you feel confident in the support provided by our team. It is especially meaningful to know that he is being treated as an individual and...  

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Review of Abbots Wood Manor Care Home from R H (Friend of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience
Abbots Wood Manor is truly the best home in the area providing amazing care for my close friend Geoff.
The homemakers work tirelessly to provide exceptional care for him and his life has improved greatly since he moved in.
Always a warm welcome, greets me, from not only the reception team, but Helena the manager and the team throughout.

I wouldn't recommend any other home.

Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

Thank you so much for your wonderful feedback and for taking the time to share your experience. We are delighted to hear that Geoff has settled so well at Abbots Wood Manor and that you have seen such a positive improvement in his quality of life since moving in. Our Homemakers and wider team are...  

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Review of Abbots Wood Manor Care Home from S B (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

My mum has been at AWM for around 18 months. Recently she has become more unwell. The staff at AWM have been very supportive of her needs including providing additional support around eating. The care staff are extremely kind and caring. They always have residents best interests at heart.

Reply from Helena Barrow, Home Manager at Abbots Wood Manor Care Home

Thank you for taking the time to review our home. Our team work hard to ensure every resident receives compassionate, person-centred care, and it means a great deal to know that their kindness, support, and dedication have made a positive difference to both your mum and your family. We will be sure...  

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Review of Abbots Wood Manor Care Home from T A (Daughter-in-law of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

All the staff at Abbots Wood Manor are so very caring and always explain any extra care required with us. They treat my father in law with dignity. The food is excellent and he enjoys it immensely.

Reply from Esther Sheppard, Regional Sales Manager at Abbots Wood Manor Care Home

Thank you so much for your kind words. It truly means a great deal to the whole team at Abbots Wood Manor to hear that your father-in-law feels cared for with dignity and respect. We're also delighted to hear he's enjoying the food! I will be sure to share your lovely feedback with the team.

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Review of Abbots Wood Manor Care Home from Ben M (Son of Resident) published on 7 January 2026 Submitted via Website
Overall Experience

The care and attention the team has is very good. It's clear that the Abbotswood team work really well with each other, which is a key indicator of a healthy work place and good care outcomes. The integration of nursing provision across the home is exceptional. It's incredibly hard to watch my mum deteriorate but very reassuring to know she is supported by such a good team.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Ben

Thank you for taking the time to leave Abbots Wood Manor a review. Your very kind feedback enables us to continue to look at ways of how we can strive to further improve the care we provide to our residents, including your Mother. It is a pleasure to have her with us.

Kindest regards

Richard

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Review of Abbots Wood Manor Care Home from S J (Friend of Resident) published on 5 January 2026 Submitted via Website
Overall Experience
I have always found staff to be very efficient and caring my friend is living his best life there the food is of excellent quality and varied

A lot of effort is put into Providing activities for the residents and they are regularly taken out

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home
Thank you so much for taking the time to review the home. Your feedback is invaluable to us to continue to provide the highest levels of person centred care. It is such a pleasure to have your friend with us and he has settled so well into life at Abbots Wood Manor.
Kindest regards

Richard

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Review of Abbots Wood Manor Care Home from Kate W (Daughter-in-law of Resident) published on 5 January 2026 Submitted via Website
Overall Experience
My Mother in law has been at Abbotts wood for 18 months and her Mother ( my grandmother in law) joined her in January
This was the best decision we have made for both of them. It's given Mum a new lease life coping with Alzheimer's and has given us an extra year and counting with Nan at 101.
The care the staff give both of them is exceptional and that goes for the care they give us as relatives during difficult times

I love telling anyone who will listen about Abbotts Wood and the wonderful Life they are both now living and the extreme piece of mind that gives us as a family thankyou all.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home
Dear Kate
Thank you so much for taking the time to review the home. It is such a pleasure to have both your Mother in Law and Grandmother in Law with us. We feel honoured o be able to care for not just 1, but 2 of your members of family.
Kindest regards

Richard

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Review of Abbots Wood Manor Care Home from G B (Wife of Resident) published on 22 December 2025 Submitted via Website
Overall Experience
My husband has regular respite stays at Abbots Wood Manor.
It means such a lot to know that he will be well looked after and that he is happy to go. I am able to have a break knowing that all will be well.
All the staff are very caring. My husband is treated with dignity and respect. His individual needs and wants are met. He is encouraged to keep up with all his interests inside and outside of the home.
The home is always clean and tidy but also has a warm and welcoming atmosphere.
His bedroom is of a high quality as are the surrounding areas.

As a family, we are grateful that we found Abbots Wood Manor.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home
Thank you so much for leaving this review on AWM. It is always such a pleasure to welcome your husband back into the home and your feedback is so important to us to continue to provide the very best in person centred care and facilities..

From all the team at Abbots Wood Manor- Happy Christmas and best wishes in 2026.

Richard

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Review of Abbots Wood Manor Care Home from Catriona S (Daughter of Resident) published on 22 December 2025 Submitted via Website
Overall Experience
My mother moved into Abbots Wood Manor in October, due to increasing needs with her care and mobility issues. She had already stayed for three weeks respite care a couple of years beforehand and was very happy, so when it came to the time for her to permanently move, it seemed obvious to look at it again. I looked at various homes and this one still shone above the rest. The atmosphere in the home is so friendly and welcoming, happy and caring. Most importantly my mother is very happy and settled. She loves the food. The staff are very attentive and always keep me informed of any concerns that they may have about her. They are also very inclusive to the families, with various events organised to be together. It is clean and her room is a good size with a lovely patio garden just for her. There are activities put on every day and excursions.

Overall, I am relieved to know that my mother is happy, safe, monitored regularly and well looked after.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home
Dear Catriona
Thank you so much for taking the time to review AWM and leave such kind words. Your feedback helps us to continue to strive towards providing the very best person centred care and facilities.

From everyone at Abbots Wood Manor, Happy Christmas and best wishes for 2026.

Richard

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Review of Abbots Wood Manor Care Home from Katy L (Friend of Resident) published on 22 December 2025 Submitted via Website
Overall Experience
I feel that Abbots Wood Manor is an excellent Care Home. My friend has been there for nearly two years, she is very settled and happy there. The staff are exceptionally kind and caring and look after her very well. There is a wonderful variety of stimulating activities available too.

Visitors are made to feel welcome and there are several occasions for us to participate, for example , the Garden Party and Christmas lights switch on.The home has a great, homely atmosphere and I am confident that my friend could not be in a better place.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home
Dear Katy
Thank you so much for taking the time to leave us a review. The feedback is invaluable to assist us to provide the very best Person Centred Care and facilities for our residents.
From all the team at AWM, Happy Christmas and Best Wishes for 2026.

Richard

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Review of Abbots Wood Manor Care Home from Barbara H (Sister of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

I visit my brother at Abbots Wood Manor every week, and as always, all the staff are very friendly and helpful. The home is always very clean and tidy, and my brother's room is always clean and comfortable, and he always looks well cared for and happy. There is a range of activities he can take part in if he wants to. There are a variety many for meals and the food is excellent. When I leave him, I know I don't have to worry because all his needs will be taken care of. I can't think of a better place for him to be.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Barbara Thank you so much for taking the time to leave us some wonderful feedback- it is such a pleasure having your brother with us. He has settled so well into life at Abbots Wood Manor. Kindest regards Richard

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Review of Abbots Wood Manor Care Home from Tony C (Son of Resident) published on 29 September 2025 Submitted via Website
Overall Experience

Abbots Wood provides a comfortable living space for its residents, and much effort is taken by staff to ensure that it maintains a 'homely' feel. I have been pleased to see the enhancements to planting in the garden and outdoor areas this summer as they are extremely popular with residents and provide great options during visits. Social engagement and activities were important criteria in our choice of care home and those on offer are extensive and varied. It is great to see the enthusiastic participation of staff in all pursuits. My mum is passionate about music, and this is very well catered for. Every staff member that I have encountered has been kind and caring and demonstrated a respect for the individual needs of the residents under their supervision. It is extremely reassuring to observe the relationships and mutual trust that exist. I am pleased that we have found a safe and supportive environment for my mum with a keen sense of community and inclusivity.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear Tony, Thank you for taking the time to leave the home your feedback. Feedback gives us the opportunity to continue to further build on the highest standards we set ourselves in providing exceptional person centred care. It is such a pleasure to have your mother with us. Kindest regards Richard

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Review of Abbots Wood Manor Care Home from Deena P (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card
Overall Experience

I am absolutely thrilled, the home is so caring and attentive, and every single member of staff truly cares. Cleanliness 10/10. Food and choice 10/10. Staff 10/10. I rate Abbots Wood outstanding in all areas.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear DeenaThank you soo much for your very kinds words and feedback. We are always striving to continue to further improve our services and care. It is such a pleasure having your mother with us. Kindest regards Richard

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Review of Abbots Wood Manor Care Home from D P (Respite Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

I was so happy at my time at Abbots Wood. The staff were fantastic, helped me to recover so I could return home. Everyone was so kind, the food lovely and would return again, for a rest. A big thank you to everyone.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear D PIt was such a pleasure to welcome you into the home for your respite stay and thank you so much for your very kind words and feedback. The whole team hope to welcome you back one day soon. Kindest regards

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Review of Abbots Wood Manor Care Home from Debbie H (Friend of Resident) published on 18 June 2025 Submitted via Website
Overall Experience

I was very lucky to be invited on Friday 6th May for a local function at Abbots Wood Manor, the staff and service is second to none, It was such a joy to see so many happy faces from residents and staff, the Home it self is beautiful, and offers so much it was so lovely learning more about all they do and offer, it certainly offers a first class, golden service,

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Thank you soo much for your very kind words and feedback. It helps us to continue to provide the very highest standards within the home.Richard

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Review of Abbots Wood Manor Care Home from Nicholas E (Resident / Service User) published on 28 March 2025 Submitted via Postal Card
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The area around is absolutely fantastic especially area where the lovely place is about Abbots Wood Manor and all the lovely people who run the place. The trees are a picture beyond colourful.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Home

Dear NicholasThankyou for taking the time to leave this lovely review. It is such a pleasure having you with us at Abbots Wood Manor.Kindest regards

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Awards / Recognitions (5)

News (1) & Events (0)

News
  • 18 Feb 2025

    We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...

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