Care Home Owned by Hamberley Care Homes in East Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in East Sussex

Only the locations & reviews in East Sussex for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 1161 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in East Sussex (1)

 - Browse 1 Care Home owned by Hamberley Care Homes in East Sussex
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Abbots Wood Manor Care Home

116 London Road, Hailsham BN27 3AL 

10 41 reviews
"The care and attention the team has is very good. It's clear that the Abbotswood team work really well with each other, which is a key…"   Read all 41 reviews
Location Type Care Home

Rated as Good in all areas by the CQC (February 2023), and featured in the Luxury Care Home Guide 2022, Abbots Wood Manor offers award-winning residential, dementia and nursing care, as well as short breaks for the older community. Within the luxury… Read more about Abbots Wood Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,817 / week

Hamberley Care Homes Reviews in East Sussex (41)

9.9

Hamberley Care Homes has a Group Review Score of 9.9 (9.855) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

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Review of

Abbots Wood Manor Care Home

from Ben M (Son of Resident) published on 7 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention the team has is very good. It's clear that the Abbotswood team work really well with each other, which is a key indicator of a healthy work place and good care outcomes. The integration of nursing provision across the home is exceptional. It's incredibly hard to watch my mum deteriorate
but very reassuring to know she is supported by such a good team.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Ben

Thank you for taking the time to leave Abbots Wood Manor a review. Your very kind feedback enables us to continue to look at ways of how we can strive to further improve the care we provide to our residents, including your Mother. It is a pleasure to have her with us.

Kindest regards
Richard
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Review of

Abbots Wood Manor Care Home

from S J (Friend of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found staff to be very efficient and caring my friend is living his best life there the food is of excellent quality and varied
A lot of effort is put into Providing activities for the residents and they are regularly taken out
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for taking the time to review the home. Your feedback is invaluable to us to continue to provide the highest levels of person centred care. It is such a pleasure to have your friend with us and he has settled so well into life at Abbots Wood Manor.
Kindest regards
Richard
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Review of

Abbots Wood Manor Care Home

from Kate W (Daughter-in-law of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother in law has been at Abbotts wood for 18 months and her Mother ( my grandmother in law) joined her in January
This was the best decision we have made for both of them. It's given Mum a new lease life coping with Alzheimer's and has given us an extra year and counting with Nan at 101.
The
care the staff give both of them is exceptional and that goes for the care they give us as relatives during difficult times
I love telling anyone who will listen about Abbotts Wood and the wonderful Life they are both now living and the extreme piece of mind that gives us as a family thankyou all.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Kate
Thank you so much for taking the time to review the home. It is such a pleasure to have both your Mother in Law and Grandmother in Law with us. We feel honoured o be able to care for not just 1, but 2 of your members of family.
Kindest regards
Richard
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Review of

Abbots Wood Manor Care Home

from G B (Wife of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has regular respite stays at Abbots Wood Manor.
It means such a lot to know that he will be well looked after and that he is happy to go. I am able to have a break knowing that all will be well.
All the staff are very caring. My husband is treated with dignity and respect. His individual
needs and wants are met. He is encouraged to keep up with all his interests inside and outside of the home.
The home is always clean and tidy but also has a warm and welcoming atmosphere.
His bedroom is of a high quality as are the surrounding areas.
As a family, we are grateful that we found Abbots Wood Manor.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for leaving this review on AWM. It is always such a pleasure to welcome your husband back into the home and your feedback is so important to us to continue to provide the very best in person centred care and facilities..
From all the team at Abbots Wood Manor- Happy Christmas and best wishes in 2026.

Richard
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Review of

Abbots Wood Manor Care Home

from Catriona S (Daughter of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Abbots Wood Manor in October, due to increasing needs with her care and mobility issues. She had already stayed for three weeks respite care a couple of years beforehand and was very happy, so when it came to the time for her to permanently move, it seemed obvious to look at it
again. I looked at various homes and this one still shone above the rest. The atmosphere in the home is so friendly and welcoming, happy and caring. Most importantly my mother is very happy and settled. She loves the food. The staff are very attentive and always keep me informed of any concerns that they may have about her. They are also very inclusive to the families, with various events organised to be together. It is clean and her room is a good size with a lovely patio garden just for her. There are activities put on every day and excursions.
Overall, I am relieved to know that my mother is happy, safe, monitored regularly and well looked after.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Catriona
Thank you so much for taking the time to review AWM and leave such kind words. Your feedback helps us to continue to strive towards providing the very best person centred care and facilities.
From everyone at Abbots Wood Manor, Happy Christmas and best wishes for 2026.

Richard
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Review of

Abbots Wood Manor Care Home

from Katy L (Friend of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that Abbots Wood Manor is an excellent Care Home. My friend has been there for nearly two years, she is very settled and happy there. The staff are exceptionally kind and caring and look after her very well. There is a wonderful variety of stimulating activities available too.
Visitors are made
to feel welcome and there are several occasions for us to participate, for example , the Garden Party and Christmas lights switch on.The home has a great, homely atmosphere and I am confident that my friend could not be in a better place.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Katy
Thank you so much for taking the time to leave us a review. The feedback is invaluable to assist us to provide the very best Person Centred Care and facilities for our residents.
From all the team at AWM, Happy Christmas and Best Wishes for 2026.
Richard
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Review of

Abbots Wood Manor Care Home

from Barbara H (Sister of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my brother at Abbots Wood Manor every week, and as always, all the staff are very friendly and helpful. The home is always very clean and tidy, and my brother's room is always clean and comfortable, and he always looks well cared for and happy. There is a range of activities he can take part
in if he wants to. There are a variety many for meals and the food is excellent. When I leave him, I know I don't have to worry because all his needs will be taken care of. I can't think of a better place for him to be.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Barbara Thank you so much for taking the time to leave us some wonderful feedback- it is such a pleasure having your brother with us. He has settled so well into life at Abbots Wood Manor. Kindest regards Richard
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Review of

Abbots Wood Manor Care Home

from Tony C (Son of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbots Wood provides a comfortable living space for its residents, and much effort is taken by staff to ensure that it maintains a 'homely' feel. I have been pleased to see the enhancements to planting in the garden and outdoor areas this summer as they are extremely popular with residents and provide
great options during visits. Social engagement and activities were important criteria in our choice of care home and those on offer are extensive and varied. It is great to see the enthusiastic participation of staff in all pursuits. My mum is passionate about music, and this is very well catered for. Every staff member that I have encountered has been kind and caring and demonstrated a respect for the individual needs of the residents under their supervision. It is extremely reassuring to observe the relationships and mutual trust that exist. I am pleased that we have found a safe and supportive environment for my mum with a keen sense of community and inclusivity.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Tony, Thank you for taking the time to leave the home your feedback. Feedback gives us the opportunity to continue to further build on the highest standards we set ourselves in providing exceptional person centred care. It is such a pleasure to have your mother with us. Kindest regards Richard
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Review of

Abbots Wood Manor Care Home

from Deena P (Daughter of Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am absolutely thrilled, the home is so caring and attentive, and every single member of staff truly cares. Cleanliness 10/10. Food and choice 10/10. Staff 10/10. I rate Abbots Wood outstanding in all areas.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear DeenaThank you soo much for your very kinds words and feedback. We are always striving to continue to further improve our services and care. It is such a pleasure having your mother with us. Kindest regards Richard
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Review of

Abbots Wood Manor Care Home

from D P (Respite Resident) assisted by family/friend published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so happy at my time at Abbots Wood. The staff were fantastic, helped me to recover so I could return home. Everyone was so kind, the food lovely and would return again, for a rest. A big thank you to everyone.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear D PIt was such a pleasure to welcome you into the home for your respite stay and thank you so much for your very kind words and feedback. The whole team hope to welcome you back one day soon. Kindest regards
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Review of

Abbots Wood Manor Care Home

from Debbie H (Friend of Resident) published on 18 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very lucky to be invited on Friday 6th May for a local function at Abbots Wood Manor, the staff and service is second to none, It was such a joy to see so many happy faces from residents and staff, the Home it self is beautiful, and offers so much it was so lovely learning more about all they
do and offer, it certainly offers a first class, golden service,
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you soo much for your very kind words and feedback. It helps us to continue to provide the very highest standards within the home.Richard
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Review of

Abbots Wood Manor Care Home

from Nicholas E (Resident) published on 28 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The area around is absolutely fantastic especially area where the lovely place is about Abbots Wood Manor and all the lovely people who run the place. The trees are a picture beyond colourful.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear NicholasThankyou for taking the time to leave this lovely review. It is such a pleasure having you with us at Abbots Wood Manor.Kindest regards
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Review of

Abbots Wood Manor Care Home

from Y W (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came here for respite but think he will end up staying. Your staff are always so welcoming and introduce themselves and say hello. Nothing is too much trouble. It feels like a high class family run hotel. The standard of cleanliness, welcome, accommodation and staff is excellent. I would highly
recommend you without hesitation. Thank you.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for taking the time to leave us some feedback and very kind words. It is such a pleasure to have your father with us. I shall pass on your compliments to the team. Kindest regards
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Review of

Abbots Wood Manor Care Home

from David S (Son of Resident) published on 18 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
At the time of her admission to Abbots Wood Manor, my very frail 89-year-old mother had been bedbound for five months, these five months having been spent mainly in hospital plus a few weeks in another care home.
Within days of arriving at Abbots Wood Manor, she was enjoying short daily breaks in
an armchair. Staff told me that the first time they did it, a beaming smile spread across mother's face on realising that she had been placed in a chair.
In subsequent weeks she progressed to being dressed and taken to the dining room for her dinner. I could hardly believe it when I was asked to bring her clothes in! The carers are very kind and patient with mother and are prepared to invest however long it takes to facilitate these little excursions from her bed and from her room.
Rooms are spacious. Food and drink is excellent, with mother's intake being so much better since her arrival at Abbots Wood Manor.
All staff are very accessible and approachable.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for such lovely feedback regarding Abbots Wood Manor. It is such a pleasure to have your mother with us and to see such an improvement in her health and well-being in such a short time. She is a delightful lady.
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Review of

Abbots Wood Manor Care Home

from Kathleen H (Resident) published on 3 July 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my stay here, I have found all the staff and management caring and compassionate. The atmosphere very friendly and efficient. Food has been exceptional and varied. The service of the room has been very good, also the entertainment. All in all, I would recommend without reservation Abbots Wood
Manor to anyone.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeIt was such a pleasure to welcome you into Abbots Wood Manor and hope we see you again soon. Please come in for a coffee at any time. Kindest regards
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Review of

Abbots Wood Manor Care Home

from J S (Daughter of Resident) published on 3 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having made the very difficult decision for dad to go into a home I am absolutely delighted we chose Abbots Wood Manor. The care and attention to detail have been exceptional and my dad has settled very well. I highly recommend Abbots Wood Manor.
Reply from Richard Hollands, Customer Relations Manager at Abbots Wood Manor Care HomeThank you so much for your very kind feedback. It is such a pleasure having your father with us and he has settled into life at Abbots Wood Manor very well. Kindest regards
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Review of

Abbots Wood Manor Care Home

from Annie G (Friend of Resident) published on 9 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always so impressed with Abbots Wood Manor. Staff are so friendly and helpful.
I have already recommended Abbots Wood to a few people and will continue to do so.
Recently, I have been following their social media thread and am blown away with admiration to see how many amazing events are organised
for the residents.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Annie, thank you so much for reviewing Abbots Wood Manor and your very kind words. It really helps to be able to maintain our very high standards we set ourselves. Kindest regards, Richard.
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Review of

Abbots Wood Manor Care Home

from Jack H (Son of Resident) published on 13 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Abbots Wood Manor since October 2023. The care, communication, food, activities and staff are amazing, we couldn’t be happier with the care he’s receiving. A huge highlight is the weekly activities and outings that Abbots Wood provides, in particular he enjoyed the trip
to the garden centre. We can’t thank them enough for the support we have all received in this time of transition.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Jack. Thank you so much for your very kind feedback. It is such a pleasure having your father with us at Abbots Wood Manor and he has settled into the community here very well. Kindest regards.
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Review of

Abbots Wood Manor Care Home

from L T (Sister-in-law of Resident) published on 4 March 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister's husband arrived at Abbots Wood Manor, just 10 days ago, but the staff already understand his needs. He has been welcomed with sensitivity and excellent caring skills. Nothing is too much trouble. The communication with his family has been outstanding and much appreciated.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you for your very kind feedback for the home. This is a crucial part of helping us maintain the very highest standards of person-centred care we aim to provide. I shall pass this onto the team.
Kindest regards
Richard
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Review of

Abbots Wood Manor Care Home

from Liz N (Daughter-in-law of Resident) published on 31 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is currently in Abbots Wood Manor. Since arriving at the home she has become so much less anxious, she is relaxed and happy. The staff are so kind, caring, friendly and professional. There are always daily activities for the residents to get involved in. My mother-in-law has been out
for an afternoon tea, which was great for her confidence. Nothing is too much trouble. We also love the bistro, the coffee is great and it’s such a lovely place to meet up socially and it doesn’t feel at all like a hospital or clinical. The private lounges are also so lovely to sit quietly and play board games.
Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Liz,
Thank you so much for your very kind feedback - a crucial part of maintaining the highest standards in care and facilities for our residents. It is such a pleasure to have your mother-in-law with us.
Kindest regards,
Richard.
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Awards / Recognitions (4)

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