Eslington Terrace, Newcastle upon Tyne NE2 4RL
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Extra Care Housing Owned by MHA Retirement Living in Tyne & Wear
Extra Care Housing Owned by MHA Retirement Living
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MHA Retirement Living Locations in Tyne & Wear (1)
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MHA Retirement Living Reviews in Tyne & Wear (4)
Reviews posted for members of MHA Retirement Living.
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Review of Pilgrims Court from S M (Resident / Service User) published on 12 March 2020 Submitted via Postal Review Card•
Overall Experience
I moved into Pilgrims Court in September 2017, and have never regretted doing so. I am very happy to tick 'excellent' for all the ratings. The staff are competent and pleasant and supportive and encouraging, and there is a very happy atmosphere altogether - visitors are made welcome too. I feel...
I moved into Pilgrims Court in September 2017, and have never regretted doing so. I am very happy to tick 'excellent' for all the ratings. The staff are competent and pleasant and supportive and encouraging, and there is a very happy atmosphere altogether - visitors are made welcome too. I feel very blessed to be at home in such congenial surroundings for the latter part of my retirement.
Review of Pilgrims Court from M C (Resident / Service User) published on 11 March 2020 Submitted via Postal Review Card•
Overall Experience
Our new manager seems to have a loving, caring and homely atmosphere, which means the residents are happy and very well looked after by her wonderful staff. I have a chronic condition which strikes infrequently. This last month has been difficult, but care is in my flat rapidly if I call for help.
Our new manager seems to have a loving, caring and homely atmosphere, which means the residents are happy and very well looked after by her wonderful staff. I have a chronic condition which strikes infrequently. This last month has been difficult, but care is in my flat rapidly if I call for help.
Review of Pilgrims Court from J C (Resident / Service User) published on 11 March 2020 Submitted via Postal Review Card•
Overall Experience
The staff are friendly and caring; they support the residents with the varied activities the residents run themselves. The manager has an 'open door' policy; she listens and advises. The residents are good to mix with at regular coffee mornings. The flats are small but can be made 'homely'. Food at...
The staff are friendly and caring; they support the residents with the varied activities the residents run themselves. The manager has an 'open door' policy; she listens and advises. The residents are good to mix with at regular coffee mornings. The flats are small but can be made 'homely'. Food at the bistro is home-cooked and very tasty. The overall atmosphere of Pilgrims Court is good and welcoming.
Review of Pilgrims Court from Graham H (Nephew of Resident) published on 11 March 2019 Submitted via Postal Review Card•
Overall Experience
A very caring and wonderfully run establishment. My auntie is looked after very well.
A very caring and wonderfully run establishment. My auntie is looked after very well.
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