Care Homes Owned by Ann's Care Homes Ltd in County Tyrone

great job and is genuinely a caring person. All of the residents are treated with dignity and empathy.

I love that trips to the seaside are organised. There is a beautiful garden in the centre of the complex which looks beautiful at the moment. The place is very clean and tidy at every visit. My overall opinion is that the residents here are fortunate to be in such a well-run and caring home.

yes Mum will have her off days, thats not a new thing but the caring staff are always on hand to make sure Mum is happy.
The staff take Mum out on days out Mum looks forward to those days.
There are entertainment on as in Music Tea dance evenings, Magician, Baking, physical balloon games to music, bingo, Luncheon Club, and lots to do.
If we have any questions, or worries the staff are there to answer and reassure us on any quires that may come up.
We have meetings with the team/staff to let us know how Mum is getting on, it's good because it gives us peace of mind that Mum is well looked after.

to support inclusion and diversity in the home. Every person is treated equally.

she requires and show her respect - they are great company for her, and she loves the interaction with them. The food choice is excellent and made fresh each day, and my granny is always asked daily what she would like to eat - freshly baked buns and biscuits served daily with the tea at around three - I have been offered tea and biscuits on my visits. My mum also stated that she finds the administration and managerial staff to be helpful on all occasions when needed. The nursing staff are also very good at contacting the GP at any time they are concerned about my granny's health. Overall, an excellent home-from-home, especially when my granny is fully coherent.

may need updating and refurbishing but staff cannot be faulted especially the nurses!

needs and wants. It is in general a home from home where all feel important, safe and secure in their own little world.

she loves living there.

and sociable. Although my mother requires assistance with dressing and washing, the staff always ensure that she is always well dressed and clean and dressed in suitable clothing. The variety and standard of meals are excellent, and the activities are offered daily to ensure that if my mother wanted to take part, there is always something to do. Staff always contact me if there is a health issue or medical issue or if my mother requires anything. My visits are never at the same time or day and can be in the morning, afternoon or evening. During all my visits, I have never witnessed anything but the highest level of professionalism from all staff. Thank you for the care, empathy and love you all show.

I enjoy visiting every day, the home has a friendly and homely atmosphere and I am very grateful for the care they continually give my Dad.

during covid lockdowns to make sure his wife had phone calls, video calls, and window visits (when permitted) and did so much to help him interact with us and keep us all updated. When he became very ill and started to fade, nurses were always available to speak to family members and guide us through every stage. We were all so grateful for the care, love and respect he was shown throughout his stay and then, particularly at the end. We knew he was always in excellent hands.

The care has been excellent and cannot fault any of the staff who have been working throughout the pandemic. Thank you all.

have been in Melmount Manor throughout the pandemic when guidelines allowed me to and even through an outbreak of Covid, the care given to my dad has never faltered, he still received a high level of personal care, his meals were never rushed and time was taken to chat to him. Fantastic quality and flavour of meals provided. Overall the atmosphere within Dad's unit is lovely the staff have made it homely and less institutional, leaving a happy ambience with care and empathy shown to all residents.