Care Homes Owned by Ann's Care Homes Ltd in County Londonderry

My gran has recently moved into the nursing home and I must say she is the happiest she has ever been. The staff go over and above what is expected and she seems so happy and content. The manager has been so informative and welcoming since first meeting my gran in hospital. A fantastic nursing home. Thank you for all your work.

All of the team at Oakleaves showed great care and respect to my mother (who suffered from Alzheimer's) during her stay. She was treated with dignity and respect, and we will be eternally grateful to everyone who played a role in her care. Although we were initially very reluctant for her to go into care, the professionalism of the team was extremely reassuring.

Staff very pleasant and work hard to see to the needs of the service user.

Myself, my brothers and sisters, our children and grandchildren, would like to thank the management and staff of Oakleaves Care Centre for the care given to our beautiful wee mother during the final months of her life. Their dedication is exceptional. Over the course of our mother’s stay, we were updated on her health on a regular basis. We all agree that we have found new friends for life in Oakleaves, in particular, the manager and another member of staff. Whilst being hesitant to single any of the staff out for mention, we witnessed something very special during the final weekend of our mother’s long life. Having received a phone call to tell us our mother’s dementia had taken a turn for the worse, my wife and I arrived at her room. We saw a member of staff kneeling by her bedside, playing mum’s music box and singing into her ear. We will always treasure this memory. “To care for those who once cared for us is one of the highest honours.”

My experience of Mum's care is excellent. My siblings and I are in regular contact with the staff at Oakleaves and we find that Mum is cared for the best of everyone's ability, despite the gradual progress of her disease. There is excellent communication between the staff and family and we feel fully informed. We are grateful for the kindness and patience shown to Mum by all the staff.

The staff in Oakleaves have provided my dad and us, his family, with an amazing service over the past year. He is so well looked after with care and love. The activities for the residents are great, and there is always something going on. Any of Dad's needs are met, and anything he wants is catered for. He has a special diet which is catered for, and the food quality is excellent. The cleaning and laundry services are great. I cannot fault the work done here; I am so grateful that my dad is happy here.

Staff are very welcoming and keep us, as a family, up to date with Mum's everyday care. One member of staff is a true angel to Mum and all the staff, showing great empathy and care. Often Mum is distressed on my visits to go to the toilet as her walking is poor and there is someone always at hand with care and personal feelings taken into consideration. The music and events have been done with great effort and style. I look forward to the 70s dance.

The care our dad gets is amazing. Staff are all great with Dad. He is always well looked after. Always looking well. They do loads of activities and different entertainment. Dad seems so content. Keep up the good work folks.

We are happy with the care my mother has been receiving the last few years.

With sincere thanks.

Activities are great - good for his well-being.

She likes being pampered.

Overall, Mum is happy and content there.

Supportive and understanding during a family bereavement.

I would highly recommend.

My experience with visiting Oakleaves Care Centre has been lovely, from the staff and all who are involved. My father has settled well and that's great to see. If my dad's happy then my family are too. The staff are very welcoming and have involved us in all their day-to-day activities. Oakleaves is a lovely place to be!

Oakleaves have been an excellent place for my mother-in-law/grandmother. She has been/is happy and well cared for. The staff are approachable and friendly. The management is easy to work with. The event manager is excellent. The carers and all the other staff are lovely. Thank you to all involved.

Very happy with the staff and management. All are friendly and professional. Granny is well cared for and happy. She enjoys all the events.

Mum is extremely well taken care of and is very happy here. She loves the company and activities. She is well-kept and loves life here. Thank you for all that you do.

The staff are all very friendly and always make you feel welcome.