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Care Home Owned by Agincare Homes Holdings Ltd in West Sussex

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Agincare Homes Holdings Ltd in West Sussex

Only the locations & reviews in West Sussex for Agincare Homes Holdings Ltd are showing below.

View the details of all 35 locations (with 1634 reviews) owned by Agincare Homes Holdings Ltd

Agincare Homes Holdings Ltd Locations in West Sussex (1)

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1 Care Home owned by Agincare Homes Holdings Ltd in West Sussex
Fulford Care and Nursing Home

East Street, Littlehampton BN17 6AJ 

9.7 64 reviews
"My father was a resident at Fulford for over a year. He was always saying how lovely the staff were and that he was well looked after. I am…"   Read all 64 reviews
Location Type Care Home

Fulford is a real home-from-home in the vibrant West Sussex seaside town of Littlehampton, providing high-quality 24-hour affordable residential, nursing, palliative, respite and convalescence care. Fulford care for people with: Physical disabilities Limited… Read more about Fulford Care and Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,250 / week

Agincare Homes Holdings Ltd Reviews in West Sussex (64)

9.0

Agincare Homes Holdings Ltd has a Group Review Score of 9.0 (8.988) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare Homes Holdings Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Agincare Homes Holdings Ltd
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Review of

Fulford Care and Nursing Home

from R M (Friend of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The initial visit and assessment of my friend's needs and abilities was carried out respectfully and in a friendly fashion.
My friend makes a mess sometimes in the ensuite toilet and in his room, where he chooses to take his meals. This mess is sometimes not cleaned up by care staff immediately and
is left to the cleaning team, who may not be able to do it for several hours. I think this is a health and safety issue and it is every staff member's duty of care to just clean up any mess.
Despite this, the caring staff are, on the whole, caring, friendly and responsive.
There is usually a staff member on reception during the week to let visitors in and out. It is very frustrating, however at weekends when one has to wait some time for a carer to let you in or out. There must be a better system for visitors to go in and out safely at weekends without having to search for a member of care staff.
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Review of

Fulford Care and Nursing Home

from Tracy S (Daughter of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Fulford for over a year. He was always saying how lovely the staff were and that he was well looked after. I am so grateful for the support and kindness shown to dad right to the very end.
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Review of

Fulford Care and Nursing Home

from Anthony G (Son of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Fulford for over one year now her general well being has improved immensely,the care she receives is second to none.She has made friends and enjoys the activities.The staff are always on hand to help.She always looks very happy when we visit her.
Reply from Sarah Hart, Home Manager at Fulford Care and Nursing Home

Thank you very much for your review regarding your mother, it is an absolute pleasure supporting her here at Fulford and the staff are all very fond of her.

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Review of

Fulford Care and Nursing Home

from Kelly H (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most amazing friendly and caring staff at this care home. Every single member of staff says hello when you walk past and you can see how much they are adored by the residents. I never once worry about my mum in their care. The home has so much light and a massive community feel. If you have the
option for your loved one to stay here, grab it! I can promise you it will be the best decision you make for them! My mum is very happy here.
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Review of

Fulford Care and Nursing Home

from J R (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is the happiest she has been for years and loves all the staff. We are very lucky that Fulford was chosen by the Social Worker as a home for a D2A placement. My mother is now a permanent resident, and I can relax knowing she couldn't be any happier.
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Review of

Fulford Care and Nursing Home

from V R (Partner of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are incredibly kind, professional and attentive. They go above and beyond to ensure my partner is comfortable and well cared for. Communication is excellent they keep us informed and are always available to help. Its clear they genuinely care and that brings such piece of mind. We have felt
as friends and family and always welcome. Thank you from the deepest of my heart.
Reply from Emily Fraher, Marketing Executive at Fulford Care and Nursing Home

Thank you so much for your heartfelt feedback. We're truly grateful for your kind words and are delighted to hear that our team have been able to provide such a positive experience for your partner and for you. It's wonderful to know that the care, attention, and communication have brought you peace of mind. Our team always strives to treat everyone like family, and we appreciate your recognition of that. Thank you again for trusting us with your partner's care, and for being part of our community.

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Review of

Fulford Care and Nursing Home

from Ian G (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first contact three weeks ago to my mother leaving today, the service given by Agincare / Fulford has been excellent. We first contacted Fulford when my mother was in hospital after a fall. We wanted a local home to provide temporary care while we sorted out her house. She lives close to Fulford
so it was a natural choice so her neighbours could visit ( that said, I checked out alternatives in Littlehampton and Fulford was the best option anyway).


The Portland Admin team have been very helpful throughout.


The staff at Fulford itself have been very friendly and caring for my mum. She has now moved to "in home" care for a while before hopefully moving to daily visits. We have engaged Agincare for the in home care based on our experience at Fulford and will consider them for daily visits.


The only negative comment relates to meals..my mother is a vegetarian but says on a number of occasions she was presented with a meal with meat. On each occasion, the meal was changed.

Reply from Emily Fraher, Marketing Executive at Fulford Care and Nursing Home

Thank you for your kind words and for sharing your experience with Agincare and Fulford. We are delighted to hear that our team provided excellent service throughout your mother's stay. It is especially rewarding to know that our teams friendliness and care made a positive impact and that this experience has led you to choose Agincare for in-home care as well. We truly appreciate your trust in us.We also appreciate your constructive feedback regarding meal preferences. Ensuring that dietary requirements are met is very important, and we sincerely regret the mix-up. While we are glad that the meals were promptly changed, we will take steps to improve our processes and prevent such occurrences in the future. Once again, thank you for your thoughtful review. We wish your mother all the best with her ongoing care and look forward to continuing to support her.

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Review of

Fulford Care and Nursing Home

from V H (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Fulford Care are all so wonderful and caring. The home itself is welcoming and friendly, my father is a resident on the dementia wing and receives wonderful care. Each room is well equipped with personal belongings able to be brought in. The meals are of high standard and all freshly cooked.
Reply from Matthew Li, Manager at Fulford Care and Nursing Home

We are so pleased that you find the staff so wonderful and caring, and feel the home is welcoming and friendly. There is certainly a good team at Fulford that work hard to provide good quality, person-centred care.

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Review of

Fulford Care and Nursing Home

from D S (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Fulford care home for 2 years suffering with Alzheimer's, recently my dad has joined her suffering with Dementia. I can honestly say Fulford care home has been amazing. I would love to name them all. Reception, office, activities, carers, nurses, cleaning, catering, maintenance etc
etc. Care homes sometimes get bad reviews but I can only speak from my heart knowing that my mum and dad are safe, happy and so well looked after and also loved. It's the hardest thing you have to do and heartbreaking knowing you can't cope anymore and keep them safe but I can honestly say I have no regrets. A care home is only as good as the staff they have and they are truly amazing. My advice would be work with the staff as they are the one's who will know the issues facing your parent/brother/sister etc. Thank you Fulford for everything you have done for my mum and dad and for me to.
Reply from Matthew Li, Manager at Fulford Care and Nursing Home

Thank you for your kind review. We certainly enjoy caring for your parents here at Fulford, and ensuring that they can remain together.

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Review of

Fulford Care and Nursing Home

from K P (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fulford Care Home have been all we could have wished for looking after our mother. She is well looked after and happy and all the staff have helped to make this so. We have been kept aware of everything that is happening both with her personally and in the home generally both with individual notifications
and group meetings.
Reply from Matthew Li, Manager at Fulford Care and Nursing Home

Thank you for the review. We are pleased that you are happy with the care your mum has received from the Fulford team.

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Review of

Fulford Care and Nursing Home

from Dennis M (Partner of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been going there most days since 25th September 2024. Everything is so well run. Very pleased.
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Review of

Fulford Care and Nursing Home

from H C (Sister of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful. My sister is very happy here.
Reply from Matthew Li, Manager at Fulford Care and Nursing Home

Thank you for leaving your review. We are pleased to know that you are happy with the care your sister receives, here at Fulford.

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Review of

Fulford Care and Nursing Home

from Chris G (Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very attentive team, helpful, supportive, positive and engaging. Food is good, entertainment is well organised.
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Review of

Fulford Care and Nursing Home

from Christine K (Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly (my angels) all the staff. Meals are good. I feel very relaxed. Homely.
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Review of

Fulford Care and Nursing Home

from Jennifer B (Daughter of Resident) published on 26 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to live at Fulford nearly two years ago, as my father had died and she was unable to live on her own due to age and mobility issues. I phoned round a few care homes in the area, none of which seemed bothered, but Fulford immediately showed interest and compassion, and I knew this was
the one!
She now lives in a lovely room, surrounded by her own possessions, and is very well cared for. She loves all the staff and carers, who come by for a chat when they can, and I know she is in good hands.
When we came to visit recently she told us she is very happy living at Fulford, and is glad we found it for her.
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Review of

Fulford Care and Nursing Home

from Barry J (Son of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for looking after our mum since October 2022. Mum's care has been exemplary. She suffered for many years with leg ulcers and despite three visits a week to the GP, her legs never improved. When she came to Fulford Care and Nursing Home, with your care and attention, they healed completely.
Mum was never one to spend time by herself. Her life revolved around the family, her garden and her dog. To see mum with her beautiful hair plaited and nail polish on was something we never thought we'd see! She loved the time she spent with you, joining in all the activities. During mum's last few weeks you took care of our whole family and at times there were a lot of us! The supply of drinks, sandwiches and superb dinners meant we could spend quality time with our mum/nan. It's impossible to name members of the Fulford Family who have been so outstanding because it applies to everyone. You have all played your part in taking care of our lovely mum and we will be forever grateful.
Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you, Barry, for your kind words to the team here at Fulford. It was an absolute pleasure looking after Mum, she made us laugh and was such a loving individual, she is missed dearly and has left a lasting impression on all our hearts.

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Review of

Fulford Care and Nursing Home

from D S (Son-in-law of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law was 91 years of age living on her own doing well then she was diagnosed with dementia which changed everything drastically. It became clear she could not cope on her own any longer even with carers twice a day from her previous home care provider. The Fulford Care Home was mentioned
and everything changed again. From the very beginning of being shown around the home and actually signing up for her care package, we were helped all the way along by friendly and helpful people. She has now been there for eleven months and we are delighted with everything done for her. I thank all of you.
Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you for your kind words, they are very much appreciated by the team here at Fulford! It is a pleasure supporting your mother-in-law and a pleasure seeing your smiling faces each time you and your wife visit the home!

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Review of

Fulford Care and Nursing Home

from Jane G (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Fulford 2+ years ago she did not like it there to start with but that soon changed. She found all the staff very friendly and looked after her very well. Then we got that call to make our way to her bedside, the day and night staff looked after me and my brother as well as our mum as
much tea, coffee, biscuits sandwiches and toast as we needed. They could not do enough for us. Mum was very well looked after and listened to in her time there. I would recommend this home to anyone. Every time I went there I was made to feel welcome from everyone there.
Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you for your kind words; your mother was a wonderful lady, and although passed, remains in all of our hearts here at Fulford. Mum had a great sense of humour and was a professional at cheating in Bingo, just a joy! All the very best.

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Review of

Fulford Care and Nursing Home

from Mary B (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mum's end-of-life care the management and staff discussed all my mum's needs and ensured as a family our last few days with Mum were treated with kindness. They went above and beyond to ensure we were able to spend time with our mum which meant so much to us as a family.
Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you very much for your review. It was a pleasure to care for Mum for so many years and for many of us, have very fond memories of her including tomatoes, sausages, reading books and her red lipstick! We will all miss her wit and her happy smile.

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Review of

Fulford Care and Nursing Home

from Daniel J (Son of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at Fulford from 2019-2024. From the onset, Mum and the family were made welcome by all the staff. The care for all residents was evident and heartening upon our arrival and sustained every time we saw Mum over the four years.
Mum often said how happy she was at Fulford and made friends
with so many staff. When Mum passed peacefully at Fulford the staff and manager were so empathetic, a truly high-quality nursing home. I'm so pleased they accepted Mum, thank you.
Reply from Kim Maw, Fulford Manager at Fulford Care and Nursing Home

Thank you very much for your kind words, it was a pleasure looking after Mum and Dad when he visited. Mum was part of the Fulford family and we will always have fond memories of her.

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