Agincare Homes Holdings Ltd in London | 5 Care Homes

Review of
Waterside
from Kate S (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Waterside is a lovely home for my friends. Caring staff who treat residents with dignity and always make me feel welcome clean, comfortable and tasty food. Thanks for all you do.

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Review of
Waterside
from L F (Granddaughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Very good overall. Very satisfied.

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Review of
Waterside
from F G (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

10 out of 10 for Waterside. Thank you hall.

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Review of
Waterside
from David F (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Very nice and clean accomadation, with friendly staff. Only complaint my mothers clothes dont always come back after they have been cleaned.

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Review of
Greenhive
from Steve B (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are really good & attentive. Every where is so well maintained & clean.

Reply from Mercy Mautsi, Registered Home Manager at GreenhiveGood morning Steve , we thank you for entrusting us to look after loved one

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Review of
Waterside
from Beverley H (Niece of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

My aunt likes the cosy atmosphere. She enjoys the activities and is very settled.

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Review of
Tower Bridge Care Home
from Lisa W (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

What a lovely home, the staff are very welcoming and caring. My mum only had a short stay but they were amazing, I was at ease when I had to leave my mum knowing how caring they are. They had the upmost respect for all the residents.

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Review of
Greenhive
from D C (Sister of Resident) published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

Deborah is falling a lot at the momant, she is not aware of things that are around her.

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Review of
Waterside
from Venice O (Sister of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

My sister had her own room, it was clean and tidy.
Three meals a day were offered.
Common room sitting area provided for the residents to sit and watch TV together. Dining area for residents was spacious.

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Review of
Rose Court
from Barry L (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum became a resident at Rose Court a year ago due to the progression of her dementia. It took a long while for her settle and for us to understand the workings there. As a daily visitor Ive got to know the staff on her floor who care for her. And from the team leaders to the carers and even the domestic

worked, they have always been professional and caring. Due to mums dietary needs Ive interacted with the kitchen who have accommodated with what she needs. Mum loves the church services but does not always take part in all activities, but enjoys it when she does. She has her hair done regularly and has seen the GP often when needed. Recently we requested a room change to another that suited mums needs better, and management obliged with very little fuss. What I feel has been rea;;y important is the continuity of staff. There has been no agency cover needed and allowed the carers and mum to get to know each other. Overall we're happy with Rose Court and so is mum - she is 87 years old.

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Review of
Waterside
from Tracy L (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum really did enjoy her stay after being in hospital. The staff were lovely and the treatment was excellent. She felt spoilt and the food was her favourite!

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Review of
Waterside
from Terry B (Son of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

The staff always friendly and acknowledge you.

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Review of
Waterside
from Kathleen B (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with the way mum is cared for. Staff always happy and helpful. Lovely atmosphere. Appreciate everything the staff do for her.

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Review of
Bluegrove House
from Michael T (Son of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

I'm so delighted to be able to give a review on the bluegrove care home. Honestly I was a carer for my dad and before he went into a care home I viewed quite a few in the south London area. Bluegrove care home is hands down the best I've ever come across the staff are amazing my mother who is a resident

there is very difficult to deal with and they handle her so well I would call it magic. I have personally heard and seen incidents in the care hole which are very challenging to do with the staff there are so professional and so well trained dealing with situations in such a successful respectful careful manner. I'm pretty sure by now I've met everybody the managers are all super light so helpful so professional you have to wonder do they ever have a bad day. I would recommend this care home to anybody who wants their loved ones to be looked after in a very high respectful professional manner.

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Review of
Tower Bridge Care Home
from Sharon O (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

I find the staff very friendly, helpful and approachable. I am happy with the care my father receives, he is very sociable and interacts with everyone which is very important for his well being. The best thing I like about Tower Bridge Care Home is that I can visit my father whenever which is really

helpful. With the help and support of physio I hope he is able to become more mobile so he can take part in the care home activities of which there are many. Thank you

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Review of
Waterside
from M B (Son of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

Good day, I hope this message finds you well. I wish to express my sincere gratitude to all the staff and carers at the care home where my father has recently been residing. Since his arrival, I have observed nothing but the utmost care and professionalism from everyone involved. The level of service

provided has been nothing short of fantastic, and it is evident that the well-being of the residents is a top priority.
I wish to extend a heartfelt thank you to each and every one of you for your dedication and kindness. It is greatly appreciated by both my family and myself. May God bless you all for the invaluable work you do. Warm regards,

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Review of
Greenhive
from Pierre N (Brother of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

I have been very impressed with the care provided by Agincare Home Care Service. The staff are not only friendly and approachable but also highly competent, knowledgeable, and excellent communicators.
My sister's care plan, along with its ongoing updates, has always been explained clearly and concisely,

which gives me great confidence and peace of mind. In particular, I would like to highlight the Team Leader in the Burgess Unit, she organises her team exceptionally well, ensuring continuity of care and communication even during her absence. On those occasions, the team has kept me fully appraised of my sister's wellbeing, which I deeply appreciate.
Overall, my experience has been extremely positive, and I wholeheartedly recommend Agincare to anyone seeking professional, compassionate, and well-coordinated care for their loved ones.

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Review of
Bluegrove House
from C B (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

Friendly care staff always stop for a chat while I'm there, Mum likes them all and they like her. Verry happy overall keep it up.

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Review of
Bluegrove House
from Julie L (Niece of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

I work myself in a Nursing home and I can say I was very impressed with the care and *** of the staff. My uncle is end of life and I asked if he could go back to the home to spend his last few months there 100% YES so Happy

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Review of
Tower Bridge Care Home
from Margaret S (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

The well-being team do a wonderful job in keeping the residents entertained.
Dad enjoys bingo, singing and dancing to exercise.
Regular trips to Darwin Court with a group of the other residents where they can enjoy conversation, tea, cake and a game of cards.
The team are very approachable in

being able to help in any way possible.
Cannot thank them enough.

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Care Homes Owned by Agincare Homes Holdings Ltd in London

Agincare Homes Holdings Ltd Locations in London (5)

Agincare Homes Holdings Ltd Reviews in London (457)

Waterside

Waterside

Waterside

Waterside

Greenhive

Waterside

Tower Bridge Care Home

Greenhive

Waterside

Rose Court

Waterside

Waterside

Waterside

Bluegrove House

Tower Bridge Care Home

Waterside

Greenhive

Bluegrove House

Bluegrove House

Tower Bridge Care Home

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