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Care Homes Owned by Agincare Homes Holdings Ltd in Derbyshire

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Agincare Homes Holdings Ltd in Derbyshire

Only the locations & reviews in Derbyshire for Agincare Homes Holdings Ltd are showing below.

View the details of all 35 locations (with 1634 reviews) owned by Agincare Homes Holdings Ltd

Agincare Homes Holdings Ltd Locations in Derbyshire (2)

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2 Care Homes owned by Agincare Homes Holdings Ltd in Derbyshire
Regency Care Home

Queensferry Gardens, Shelton Lock, Derby DE24 9JR 

9.1 20 reviews
"The care home was really nice,clean and fresh good size bedroom.and large activities room/TV room. very nice helpful staff members.highley…"   Read all 20 reviews
Location Type Care Home

Regency Care Home, recently refurbished to a high standard, provides a safe and homely environment within a real village community, delivering high-quality care and support. Situated in a peaceful residential area on the outskirts of Derby, the home… Read more about Regency Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 56 Rooms
  • from £850 / week
Nightingale Care and Nursing Home

234 Caxton Street, Sunny Hill, Derby DE23 1RJ 

8.5 8 reviews
"My mum has recently mved to Nightingale as her dementia has progressed. She has settled in well and all the staff have been welcoming to…"   Read all 8 reviews
Location Type Care Home

Nightingale Care and Nursing Home in Derby offers residential, nursing, palliative and end of life care for older people with dementia. The care home does not have set visiting times. Residents can express their needs and wishes not just in relation… Read more about Nightingale Care and Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 59 Rooms
  • from £850 / week

Agincare Homes Holdings Ltd Reviews in Derbyshire (28)

9.0

Agincare Homes Holdings Ltd has a Group Review Score of 9.0 (8.988) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare Homes Holdings Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Agincare Homes Holdings Ltd
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Review of

Nightingale Care and Nursing Home

from Coral M (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently mved to Nightingale as her dementia has progressed. She has settled in well and all the staff have been welcoming to her. They have promptly responded to her needs and it has given me peace of mind to know that she is being well looked after.
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Review of

Nightingale Care and Nursing Home

from Andrew W (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After leaving the hospital, my mother required full-time care. There was space at the Nightingale Care and Nursing Home, and whilst it is not the closest to where I live, it was certainly a very good decision. The staff are excellent, super friendly and helpful. Her room is very good, spacious, with
an ensuite and all newly decorated. She is able to have her personal belongings - pictures on the walls, which makes it very homely. My mum always looks smart and clean. The care is very good. Would highly recommend.
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Review of

Nightingale Care and Nursing Home

from R N (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum well cared for by all carers staff always welcoming to visitors management and nursing team do their best to be available to answer questions on all occasions
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Review of

Regency Care Home

from Mark V (Nephew of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was really nice,clean and fresh good size bedroom.and large activities room/TV room. very nice helpful staff members.highley recommend.quite a decent carpark.Bus route opposite the care home which is good if you can't drive.
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Review of

Regency Care Home

from Sharron H (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home for my mum. Excellent facilities. Staff are excellent. Nothing is too much trouble. Staff are very professional and kind. Food is excellent. A member of staff stopped my mum from choking. Another member of staff called the doctor to mum- mum ended up in hospital but was released the
next day. She had a water infection and I believe the member of staff got mum looked at, at the right time/exact time- hence she came home next day.
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Review of

Regency Care Home

from T A (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently moved into Regency Care Home. The management team were excellent with the move. The staff made Mum so welcome. The care team are kind and go out of their way to ensure mum was settled and comfortable. The room is very clean and Mum has an ensuite room. Mum feels at home and the staff
have become friends to mum, ensuring mum is settled and comfortable.
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Review of

Regency Care Home

from P D (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff moving residents and themselves from another care home seemed to go very smoothly. I am pleased with the room my mum has, her being bedbound, it's good that she has a view of the garden and the trees.
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Review of

Regency Care Home

from B M (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having moved mum from a small homely, comfortable, friendly care home to a large open space, winged care home where the conditions are impressive, as a family, we have found its lost personal contact and interaction. The carrots are kind and conscientious, which makes a valuable contribution, seeing
the same staff and residents. Helped my mum settle well, although she has the stimulation and community feel. We believe some entertainment in a central hub would help enormously. Recently, Mum's toilet failed to flush. As there is no communal toilet in the wing, Mum had to have a commode which the deputy manager dealt with efficiently. This was due to blocked drains. I can't thank the management and staff enough for such a smooth, organised move.
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Review of

Regency Care Home

from Brian H (Partner of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff still learning how to be proficient in a new environment. Building internal layout not good.
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Review of

Regency Care Home

from P E (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have moved from another care home to the Regency Care Home, the rooms and overall cleanliness of the Regency is far superior. The good part is that the staff have moved over too which is great since the care staff are really good with our mother and she seems really happy with the move.
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Review of

Regency Care Home

from S M (Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experince has always been positive.
Staff have always listened to my concerns and the result has always been positive.
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Review of

Nightingale Care and Nursing Home

from J B (Mother of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management caring. my mother is very happy here.
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Review of

Nightingale Care and Nursing Home

from K J (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to view Nightingdale in April 2024. and I was impressed with the condition of building and how friendly the staff were. My dads care has been excellent and let us know of any changes in alzeimers we of a family are very thankful. and when mums goes to see him they make my mum feel at home.
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home

Thank you so much for sharing your positive experience with us. We're so glad to hear that you were impressed with the condition of the building and the friendliness of our team. It's wonderful to know that your Dad's care has been excellent and that we've kept you and your family well informed. We're also pleased to hear that your Mum feels at home when visiting. Your feedback means a lot, and we're grateful for the opportunity to care for your dad. Please don't hesitate to reach out if there's anything else we can do for you or your family.

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Review of

Nightingale Care and Nursing Home

from Glenda A (Daughter-in-law of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The utmost care was given to my mum-in-law in the short time she was in the Nightingale. She was happy and content in the knowledge she was being so very well looked after. As a family, we were kept informed every step of the way, i.e. if she was unwell or the staff had any concerns. The atmosphere
in the home is very happy, and the staff are all approachable.
They are all our guardian angels.
Thank you for everything.
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home

Thank you for taking the time to write this lovely review; I will be sure to share it with the team.

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Review of

Nightingale Care and Nursing Home

from Phillip A (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first went to view the Nightingale in June and was immediately impressed with the condition of the building and how friendly the staff were. My mum only lived there for six months due to her passing. The staff were helpful and friendly, and nothing was too much trouble. The staff always kept us informed
if there were any issues. My mum made some close friends and absolutely loved her time there. I wouldn't have chosen anywhere else for her to stay.
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home

Thank you so much for your lovely review; we will ensure that this is shared with the team.

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Review of

Nightingale Care and Nursing Home

from J A (Daughter of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
The staff at this nursing home are lovely, but they are so short on staff. When we visit my mum you can't get in. You end up ringing up on your phone and sometimes no one answers. I don't know why the buzzer is on the door because no one answers. It's not because they are rude, but haven't got time
because no staff. Would I recommend this home? No, unless more staff comes and it's dangerous to the residents I believe.
Reply from Corinne Pryer, Operations Manager at Nightingale Care and Nursing Home

Thank you for taking the time to provide this feedback. We have looked into your concern about staffing levels and can confirm these are reviewed on a minimum of a weekly basis and we have not had any staff shortages.


I do understand your concern about the doorbell, and we have put a temporary doorbell in place while waiting for the current doorbell to be reconnected to our call bell system. I apologise for the inconvenience this has caused on your visits. I’m really pleased to hear you feel the staff are lovely. If you would like to discuss your concerns any further, we would be more than happy to arrange this.

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Review of

Regency Care Home

from Kev P (Son of Resident) published on 20 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum's care was outstanding and caring - which was all I wanted, the food and cleanliness was excellent - it's not a 5-star hotel which some places make out to be - however, it was more than adequate. A few months into Mum's care- an entertainment person started and this in my opinion made an enormous
contribution to the residents well being and mood, this made trips available and also one-to-one trips if appropriate for the resident, as well as singers on site and games etc. I hope this still happens. Mum had dementia, all the staff stood in line for Mum's funeral car and four members attended the funeral itself.
Reply from Manjit Bram, Manager at Regency Care Home

Thank you, Kev, for your kind words, your comments have been shared with the staff team at the home. The staff have all said it was a great honour to support your mother at Queensferry, she is missed by all. Best Wishes from everyone at Queensferry.

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Review of

Regency Care Home

from Jane P (Niece of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very friendly and nothing is too much trouble for the residents if they anything.
Reply from Manjit Bram, Manager at Regency Care Home

Thank you for your kind words; your comments will be shared with the care staff team.

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Review of

Regency Care Home

from Julie B (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - always a cup of tea or coffee when you visit.
Mum is happy and kept clean.
Staff very helpful.
Reply from Manjit Bram, Manager at Regency Care Home

Thank you for your review; your comments will be passed on to the care staff team.

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Review of

Regency Care Home

from Laraine H (Daughter of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I took Mum out to see a friend today for a cuppa. Whilst out, she suddenly started leaning to the left in her wheelchair. I managed, with difficulty, to get her into the car and drove her back to the home. On arrival, I couldn't get her out of the car because she was leaning against the door. I managed
to attract the attention of one of the carers and he was an absolute star. He helped me get her out of the car, took her into the home, settled her and took her obs. He just took control of the entire situation. The paramedics were called, and he stayed with her until they arrived and looked after her. It was thought that she had had a TIA, however, she refused to go to hospital and the ambulance crew explained to the carer exactly what to do and when. I certainly would have struggled today if he had not been there.
Reply from Lee Langley, Registered Manager at Regency Care Home

Thank you for your kind review, our team at Queensferry court are dedicated in delivering good quality care, we can see on this occasion that the training our staff received paid off.
We have passed your comments over to the team as it is always nice to hear such positive feedback.
Thanks again.

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