Agincare Homes Holdings Ltd in Wiltshire | 2 Care Homes

Review of
Lansdowne Hill Care Home
from Susan H (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are very welcoming and extremely hard working. The care that they provided was outstanding. Although the room was basic it was regularly cleaned and tidied. The food was good and nourishing.
I was impressed with the communication between carers and relatives and the quick response to any

medical issues. My father was always treated with kindness respect and dignity. I would like to thank the carers and I'm happy to recommend this care home.

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Review of
Edgehill Care Home
from Sue H (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

To say that Edgehill is Excellent is an understatement.
It is not only the day to day care, support, love and kindness shown by all towards the residents & their families but the regular activities & outings designed to keep residents engaged & active that make Edgehill such a wonderful place for all.
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are always doing that extra to make special days so special.
The last 2yrs my parents have so enjoyed being there & we are always amazed by the way staff are not only there for residents during their work hours, but regularly attend voluntarily to help them celebrate a special day or assist with days out. For them its not just a job but a love of people.
Recently losing my father of 94 staff were truly wonderful. From the teary eyed staff honour guard as he left, to the extra love, care & attention shown to my mother in her anguish after 70 years together, nothing was too much for them when caring for a resident.
Sadly 5 STARS is all that we can give and they deserve so much more

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you so very much for such a wonderful review of our home. Thank you for giving us the honour of being able to care for both of your parents. I am incredibly proud of what we achieve as a team, so it is always greatly received knowing that the love and care given shows through.

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Review of
Edgehill Care Home
from M H (Friend of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

My friend moved in November 25.
I can see a huge difference in how well he looks.
He is genuinely happy to be there. The staff are very friendly and professional. When visiting we are made to feel welcome and offered good and drink.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you so much for taking the time to review our home. I am so pleased that you have seen a positive difference in your friend.

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Review of
Edgehill Care Home
from Vanessa C (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

I would like to thank all the staff for there lovely care Irene received for the 4years she was there and received in her death , you are all amazing specially Beth and Naomi . We can't thank you all enough from the bottom of our hearts ,what a beautiful care home love from all Irene family , love to

you all from Vanessa xxxx

Reply from Lisa Edwards, Manager at Edgehill Care HomeDear Vanessa,

Thank you for taking the time to leave us such a lovely heartfelt review. It was our pleasure to care for Irene and to spend time with you as a family. I will be sure to pass on your kind regards to the team.
Kind regards
Lisa & Edgehill Team

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Review of
Edgehill Care Home
from Christina W (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

The staff are excellent. The management keep me up to date with my fathers care and how he is with his health. The food is very good.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you for taking time to leave us a review Christina.

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Review of
Edgehill Care Home
from Gary M (Son of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff are warm and friendly. I can't put into words how well he (Dad) is looked after. It's great pace of mind that he is happy and content here. 10/10.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you for your lovely review. It is our please to have your Dad with us.

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Review of
Edgehill Care Home
from Keith G (Son of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been at Edgehill since August 2023. In that time she has been wonderfully cared for by all the team. I live in Australia and can only visit occasionally, so it is a great comfort to know she is so well cared for. Inevitably her health is declining but this has made no difference to the care

- and love - she is shown. My thanks to everyone at Edgehill.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you so much for this lovely review Keith. I will be sure to pass on you thanks to the team.

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Review of
Edgehill Care Home
from Mark H (Nephew of Resident) published on 17 March 2025 Submitted via Website • Report

Overall Experience

The team and all the experts here are amazing my uncle was looked after so well he was able to return to a semi normal life with care in his own place. Thank you so much all team.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you for such a wonderful review. It was our pleasure to have your uncle with us. I am glad that he is doing well.

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Review of
Lansdowne Hill Care Home
from Ian A (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report

Overall Experience

Care homes are not all the same. Mum loved living at Lansdowne Hill for almost fifteen years, aside from a couple of years at another care home that was, frankly, lacklustre in comparison. Her experiences truly highlighted how exceptional Lansdowne Hill is. The staff at Lansdowne Hill are remarkable.

From her key carer to the team leader, now deputy manager, and the many managers she had during her stay, everyone genuinely cared for her and loved her. The carers do so much thankless work, and I cannot express enough gratitude for their dedication and kindness. Although Mum often moaned about the food, she absolutely adored the chef, who made sure to learn her preferences and prepared the meals she liked. That kind of personal attention made all the difference. The team's communication with families is excellent - they keep you informed, listen to your concerns, and always take requests seriously. Over the years the love and care they showed our mum never wavered. Thank you, Lansdowne Hill, for being such a wonderful and compassionate place. We will always be grateful for the incredible care you gave to our mum.

Reply from Emily Fraher, Marketing Executive at Lansdowne Hill Care HomeThank you for your heartfelt review and for sharing your mother's experience at Lansdowne Hill. It is truly touching to hear how much she loved living here and how our team made a lasting impact on her life. Providing exceptional care and a warm, supportive environment is always our goal, and we are so pleased that she felt at home with us for so many years.Your kind words about our team mean so much. They work hard to provide compassionate, personalised care, and it is wonderful to know that their dedication and kindness were felt by both your mother and your family. We will be sure to pass on your appreciation to the team, including the chef, who clearly made a special connection with her.Thank you again for your thoughtful message. It has been a privilege to care for your mother, and we are truly grateful for your trust in us. Wishing you and your family all the very best.

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Review of
Edgehill Care Home
from Danielle P (Ex Family Member) published on 21 August 2024 Submitted via Website • Report

Overall Experience

My family member lived at Edgehill for a number of years, and I honestly don't know what we would have done, as a family, without them. They were so supportive of our family as well as providing above and beyond care to my family member. I will always recommend this wonderful home to anyone!

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you so much for your kind review. I will be sure to share this with the team.

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Review of
Edgehill Care Home
from Rosie R (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Postal Card • Report

Overall Experience

My mother-in-law recently moved into this care home and she has already settled in well. The staff are friendly and very welcoming we are always asked if we want to know anything and the staff are always happy to help. Recently we attended a family day with a BBQ and entertainment, we had an amazing

time. My mother-in-law loved it too. What an excellent home - well done!

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you for your wonderful review of our home. It is great to see that the team's love and care do not go unnoticed.

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Review of
Edgehill Care Home
from A R (Son of Resident) published on 7 August 2024 Submitted via Postal Card • Report

Overall Experience

Mum moved into Edgehill Care Home after a period of illness, since moving in she has smiled again and is happy to be in Edgehill. The staff are brilliant can answer any questions we have, and look after mum brilliantly. The overall standards of cleanliness, care, food and activities are second to none.

Members of the family attended a BBQ with entertainment it was outstanding.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you so much for taking the time to leave us such a lovely review. We are so happy to hear how much of a positive experience your Mum moving to Edgehill has had not only for Mum but for the family.

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Review of
Lansdowne Hill Care Home
from Jane S (Daughter of Resident) published on 15 July 2024 Submitted via Postal Card • Report

Overall Experience

Having recently placed my parents in Lansdowne Hill, it is reassuring to watch staff interacting with all residents in such a loving and caring manner and how the residents respond so positively. It has set my mind to rest that I have done the best thing for them. Thank you.

Reply from natasha polard, manger at Lansdowne Hill Care HomeThank you for your review, I'm so pleased the staff have eased your worries with their caring attitude.

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Review of
Edgehill Care Home
from H C (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report

Overall Experience

I have been so impressed with Edgehill Care Home since my dad has been there for some respite. The home always has a calm, relaxed and contented feel to it. The staff are always approachable and show such kindness and empathy with residents on an individual basis. The food cannot be faulted the meals

are to a high standard and there are plenty of cups of tea and snacks available. Residents are kept busy and there are lots of activities/games to keep them entertained, stimulated and engaged. What is most important to us as a family is knowing that dad is safe and well cared for and the compassion and genuine fondness are shown in abundance by staff. I cannot thank all at Edgehill enough for everything they do in what is a very difficult and challenging job. The staff at Edgehill should be very proud of the service they provide.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you so much for taking the time to leave us such an amazing review. It is wonderful that you have been able to experience the wonderful atmosphere at Edgehill.

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Review of
Edgehill Care Home
from C S (Granddaughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report

Overall Experience

My great-grandad was treated extremely well at Edgehill Care Home. The staff are warm and kind and management helped with any queries I had. The only nice things we say about the home and the staff. I have the utmost respect towards all the staff and would recommend this home to everyone in the future.

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you for taking time to leave such a positive review.

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Review of
Edgehill Care Home
from C M (Granddaughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report

Overall Experience

My gran moved in just before Christmas and she has improved so much since being at Edgehill. She enjoyed the company of the other residents and she always enjoys the activities. The staff are always working hard and she has settled in really well. It's such a relief for the family knowing she is well

looked after and we are now considering Grandad moving in too!

Reply from Lisa Edwards, Manager at Edgehill Care HomeThank you for taking the time to leave us such a lovely review. I am so glad that your Gran has settled in so well and is enjoying everyone's company.

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Review of
Lansdowne Hill Care Home
from S B (Son of Resident) published on 1 May 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy with the level of care my mum receives. She is very happy too. The staff are always friendly and helpful.

Reply from natasha polard, manger at Lansdowne Hill Care HomeThank you for your review, it is always nice to hear from loved ones that their relative is happy with us.

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Review of
Lansdowne Hill Care Home
from Simon L (Son of Resident) published on 28 March 2024 Submitted via Postal Card • Report

Overall Experience

My Mum's been here 18 months and the improvement in her is unbelievable, her personal cleanliness, demeanour and well-being. She's always taken pride in her appearance and she always looks well-groomed and clean. The staff always interact and treat them with dignity and so much patience and empathy.

They're amazing. There's always entertainment and activities and the social side is invaluable. The best thing is the peace of mind that your loved one really is cared for, priceless the peace of mind.

Reply from Natasha Polard, Home Manager at Lansdowne Hill Care HomeThank you for such a positive review, I feel the staff are amazing too and so positive that you have peace of mind that your mum is well cared for.

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Review of
Lansdowne Hill Care Home
from S C (Sister of Resident) published on 18 March 2024 Submitted via Postal Card • Report

Overall Experience

My sister has been in here for 7 months, so far and seems to enjoy it.

Reply from Natasha Polard, Manager at Lansdowne Hill Care HomeThank you for your review, and I hope your sister continues to enjoy being with us, Natasha

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Review of
Lansdowne Hill Care Home
from S W (Niece of Resident) published on 15 February 2024 Submitted via Postal Card • Report

Overall Experience

They have musical entertainment on most days, which is always a great afternoon. The two entertainment coordinators organise other activities such as cooking, bingo, hangman and also trips out. The care staff are always very polite, friendly and caring. They keep us informed of any wants or needs my

uncle may have. The cook goes out of his way to accommodate resident's choices. He will even go around with samples to ensure it is to the resident's liking.

Reply from natasha polard, Manager at Lansdowne Hill Care HomeThank you for such a lovely review, and I will pass the compliments to the chef.
Home manager

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Care Homes Owned by Agincare Homes Holdings Ltd in Wiltshire

Agincare Homes Holdings Ltd Locations in Wiltshire (2)

Agincare Homes Holdings Ltd Reviews in Wiltshire (101)

Lansdowne Hill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Lansdowne Hill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Lansdowne Hill Care Home

Edgehill Care Home

Edgehill Care Home

Edgehill Care Home

Lansdowne Hill Care Home

Lansdowne Hill Care Home

Lansdowne Hill Care Home

Lansdowne Hill Care Home

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