Achieve Together | 222 Care Homes

Review of
Options The Old Vicarage
from Gabrielle W (Mother of Resident) published on 14 May 2025

Submitted via Website • Report

Overall Experience

Our son has lived at the vicarage for three years now and we as parents continue to be grateful for the excellent care and support provided by the manager and her team. The staff are always approachable, kind and compassionate and have gone the extra mile on numerous occasions in caring for our son.

The care home has a warm and homely feel , and well maintained to a high standard. My son enjoys participating in the many planned activities at the vicarage. He especially enjoys cooking with staff for other residents. We are so grateful that our son is so well looked after and secure in the knowledge that the manager and her staff have always got his best interests at heart. This is apparent to us as our son has settled well and is happy living at the old vicarage.

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Review of
Llwyngwian Fawr
from Chris L (Mother of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience

My wife's son was here for 15-plus years at the beginning of the year he was diagnosed with bowel cancer and in the last couple of months things took a turn for the worst and we laid him to rest on the 3rd of September 2024. All the staff were so good and he was so well looked after it was unbelievable

the way they not only helped him but the amount of support that they gave us the Manager is so supportive to all the list of staff is so long but we can not sing their praises enough.

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Review of
Respite Breaks - Epwell Road
from R I (Father of Resident) published on 27 March 2024

Submitted via Website • Report

Overall Experience

My son has autism communication and learning disability and ever since he has been here at Epwell Road he has come out of his shell. This is due to the manager and all the members of staff, the place is well run clean and friendly and as for caring for my son they are consummate professionals well worth

the money.

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Review of
Churchview & Larklands
from L G (Cousin of Resident) published on 19 January 2024

Submitted via Website • Report

Overall Experience

Recently have had my relative moved to this care home. Home is clean and homelike, residents are well cared for and always clean. The rooms are absolutely beautiful and done to the taste of the individual. Both residents and staff seem happy to be there. Residents are taken out on days out frequently

and I know my relative seems to have settled in here very quickly.
Staff keep me informed and involve me in choices made for my relative with pictures and updates. The manager is fantastic and very helpful.

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Review of
Options The Old Vicarage
from Fadumo H (Mother of Resident) published on 6 October 2023

Submitted via Website • Report

Overall Experience

I am very pleased with how my son's overall condition improved with the care home. Thanks to the current management and all the staff.

My son is being looked after very well and it's really noticeable. I am really happy with their service.

Highly recommended.

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Review of
Options The Old Vicarage
from C K (Resident) published on 19 April 2023

Submitted via Website • Report

Overall Experience

It is very nice. It is pleasant and comfortable.
The rooms are nice, and the garden is big, and there is a lot of space.
The staff are kind and help me with things like cooking.
I do like the activities but do not always want to take part in them.
It should be an expert to rate the safety and

security. I have given five stars because we have night staff, locks and CCTV. Staff used to sleep in and tell me off when I wanted to get a late delivery, but now we have waking nights, so that does not happen now.

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Review of
Options The Old Vicarage
from A W (Aunt of Resident) published on 11 April 2023

Submitted via Website • Report

Overall Experience

My nephew has been a resident for the past year. Our family is very close, and we all wanted somewhere where we felt my nephew's needs would be met. I can’t express enough how amazing The Old Vicarage has been to date. The management and staff go above and beyond in so many ways. As heartbroken as we

were to make this decision to begin residential care, we feel great comfort in knowing my nephew has the best care possible. If you want a place where it’s like a home from home and has a family feel, ‘The Old Vicarage’ is the place to choose. Thank you to all the team for their outstanding care!

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Review of
Options The Old Vicarage
from Luke E (Resident) published on 10 April 2023

Submitted via Website • Report

Overall Experience

I am happy here. I enjoy being at The Old Vicarage; I find it comforting. The staff and management are better than what it was before; I feel like they care, and they are supportive and helpful.
I like my room, I feel that this is my safe space, and the staff respect this.
I like my fellow residents,

I like their company, and I feel that we all fit well living together; it is a nice group of people, and we all get along.

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Review of
Options The Old Vicarage
from Jackie M (Mother of Resident) published on 3 April 2023

Submitted via Website • Report

Overall Experience

My daughter has been at The Old Vicarage since September 2021.
I'm so pleased she is there.
The staff are all amazing and genuinely care.
They treat my daughter like a human being; she is listened to and respected, but boundaries are set when necessary.
It's always a pleasure to visit her because

she is thriving, and she always has stories to tell about her days at the home and at college.
We couldn't wish for a better placement.

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Review of
Options The Old Vicarage
from Andy W (Brother of Resident) published on 16 December 2022

Submitted via Website • Report

Overall Experience

I am really pleased with the care provided for my brother. This home is brilliant, it really surprises us every time we visit. We went there unannounced to surprise him on his birthday. It was just great to see a celebration going on, cake, food music great atmosphere it was amazing to see such an amazing

event to celebrate his birthday.
The staff are great and friendly, such a great staff with a fabulous manager.

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Review of
Options The Old Vicarage
from Abdirahman M (Brother of Resident) published on 15 December 2022

Submitted via Website • Report

Overall Experience

My brother is well looked after since the most recent management has taken place. The manager is excellent and brought great improvements in the care of my brother, and always kept us up to date about his care plan and if there are any important updates and events. I and my mum have been really pleased

with her; she gave us a really good impression in comparison to what we had in the past.
The team leader is an amazing key worker who has been providing superb care for my brother; she has been looking after his health and has been excellent in all aspects of his care. We are really happy with her, and she is a great credit to Options The Old Vicarage,
We are very thankful for the services of Options The Old Vicarage and its staff. I highly recommend this place.

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Review of
Options The Old Vicarage
from Mahmoud A (Aunt of Resident) published on 1 September 2022

Submitted via Website • Report

Overall Experience

Very pleased to see my nephew well looked after. We did not had the opportunity to see him before because of restrictions but the current management have allowed us to see him on a regular basis. They asked us when we can visit him and work with us. This has been a great experience to see my nephew

whenever we want to. They share his care plan and involve us with all his care and decision-making, they are very professional and kind. I would recommend 100% anyone to this service.
We visited him last week while the weather was really hot, we found him in the garden enjoying picnic with others. Staff were very kind and caring, the whole home was cool and fresh. It was breathtaking.

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Review of
Little Orchard
from J P (Brother of Resident) published on 24 January 2022

Submitted via Website • Report

Overall Experience

My brother has been a resident in this home for twenty years and the staff have always been very caring. Under the management of the new Manager, the home has gone through a cycle of improvement which has benefited both the residents and staff. There is a great vibe in this special place and if you

are going through the agonising decision of where to place your much loved relative I can't recommend it enough. A massive thanks to all the great staff my brother and I will miss you.

Reply from Achieve together, Achieve together team at Little Orchard

Thank you so much for your lovely feedback, we will share it with the team at Little Orchard.
We are so pleased to hear that your brother enjoyed his time with us. From us all at Achieve together, we wish you all the best for the future.

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Review of
Options The Old Vicarage
from Amina M (Sister of Resident) published on 16 November 2021

Submitted via Website • Report

Overall Experience

Best service, staff are friendly kind and caring. My brother is well looked after. Given the pandemic period they have been in touch. Of course management who are currently managing the home are very proactive. Call us to update the well-being of my brother. His key worker is very kind, caring and goes

the extra mile. I will recommend this home, they are absolutely caring.

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Review of
Charmanden Road
from Caroline B (Mother of Resident) published on 7 October 2021

Submitted via Website • Report

Overall Experience

My daughter was moved to the home as her last placement was not suitable or safe, she was not in a very good way, this all happened during Covid. The staff have been wonderful taking care of her daily needs whilst getting to know her, encouraging her to eat, drink and make choices and developing her

confidence. She is like a new person now, very happy, eats, drinks goes out, now going to staff for a cuddle or for any needs she may have. The staff also supported us as a family when we had little trust because of what had happened in the past home. The home is small, friendly and inviting, everyone is treated as an individual, rooms are decorated to each individuals choice. We are grateful to all the staff for all the effort they have put into making my daughter feel safe and of value, for giving her a life of choices and fun-filled days. Thank you all at Charmandean Road Care Home.

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Review of
Cherrycroft
from Lawrence M (Brother of Resident) published on 4 December 2020

Submitted via Website • Report

Overall Experience

Cherrycroft is a wonderful place for my brother to live. The home is welcoming, well-designed, and light and airy.
My brother has severe epilepsy and LD.
The manager runs a tight shift - her staff are efficient but also take the time to really get to know the residents as individuals. Their record-keeping

and medication training is superb. Inevitable mistakes that occur from time to time are addressed and the focus is on continuous improvement. She and the staff listen to the needs of residents and the concerns of relatives.
My brother has lived at Cherrycroft for a number of years now and is very happy.
The home has been especially supportive during these difficult Covid lockdown months.

Reply from Alice Cuckow, Recruitment Marketing Coordinator at Cherrycroft

Thank you for taking the time to leave a review with us. We would like to echo your sentiments.
The team at Cherrycroft have continued to be as creative as possible to ensure the people they support have a positive experience during lockdown. The team have kept the people we support active and focused with garden activities, making good use of the environment. The manager and her team do a great job to ensure the people they support at Cherrycroft have the best lives possible.

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Review of
Maldon House
from Alison B (Friend of Resident) published on 28 August 2020

Submitted via Website • Report

Overall Experience

My son has lived at Maldon House for a number of years. He is extremely happy there and all his needs are met. It is definately a home, not just a house. There is a new manager in place who has made great strides to make Maldon House a wonderful place to live.

Reply from Alice Cuckow, Recruitment Marketing Coordinator at Maldon House

Thank you so much for taking the time to leave this lovely review, we really value feedback and we will ensure it gets shared with the manager and staff team at Maldon House.

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Review of
Winchester House
from Cathy G (Mother of Resident) published on 12 August 2020

Submitted via Website • Report

Overall Experience

Although I have highlighted March 2020, this has been ongoing since then ( Covid 19). My son has in my opinion been in the safest hands possible. The reason I am bringing this to your attention today is due to receiving - delivered to my door! - the most fantastic present any parent would wish to receive;

my son is severely autistic and one of his Senior care workers, complied a beautiful album of photographs, lovely off the cuff remarks, poetry and the things that memories are made of for me on my birthday. This was, as you will be aware, really poignant, as I haven't seen my son since March 21st. I would like to personally thank all of you for your complete dedication and in particular the senior care worker for just knowing what a mum wants ... You are all brilliant!

Reply from Alice Cuckow, Recruitment Marketing Coordinator at Winchester House

Thank you for taking the time to write such a wonderful review of the service at Winchester House. The staff were absolutely thrilled to receive such kind and positive feedback from you. We are extremely proud of our dedicated staff who continue to seek new and creative ways to ensure that the people we support continue to be engaged and maintain their family connection which is so important particularly during these unprecedented times.

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Review of
Charmanden Road
from Rosario M (Father of Resident) published on 22 January 2020

Submitted via Website • Report

Overall Experience

They are not professionals, always changing staff. The residents, lots of times, were left on their own, the staff were always in the garden smoking not looking after the residents. In 17 years they have changed 14 managers - is very badly run. Now a new company has taken over, hope it will get better.

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Review of
Vallance Gardens
from Donna K (Sister of Resident) published on 12 March 2019

Submitted via Website • Report

Overall Experience

My sister is looked after really well, the staff are so kind and caring. The most important thing is she is happy at Vallance Gardens Care Home.

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Care Homes Owned by Achieve Together

Achieve Together Locations (222)

Achieve Together Reviews (27)

Reviews Posted for members of Achieve Together

Options The Old Vicarage

Llwyngwian Fawr

Respite Breaks - Epwell Road

Churchview & Larklands

Options The Old Vicarage

Options The Old Vicarage

Options The Old Vicarage

Options The Old Vicarage

Options The Old Vicarage

Options The Old Vicarage

Options The Old Vicarage

Options The Old Vicarage

Little Orchard

Options The Old Vicarage

Charmanden Road

Cherrycroft

Maldon House

Winchester House

Charmanden Road

Vallance Gardens

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