Care Home Owned by Pearlcare in Cheshire

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care to the small, thoughtful gestures that made such a difference each day.
The home itself has a warm, welcoming atmosphere and is always clean and well-maintained. The caregivers went above and beyond to make sure my husband's needs were met, and they treated him with such dignity and compassion. It gave me great peace of mind knowing he was surrounded by people who genuinely cared about his well-being.
I can't thank the team at The Laurels enough for the love and support they showed both to my husband and to our family. They turned what could have been a difficult time into one filled with comfort, trust, and kindness. I would highly recommend them to anyone.

concerns. They kept me upto date with any medical or general concerns either by a telephone call or personal when I called to visit my mother.
I would highly recommned this care home and congratulate all the staff, the catering team for excellent meals, the housekeeping for keeping my mums clothes washed and her bedroom tidy, the activites team for providing entertainment and giving individual care (painting her nails) the admin team for keeping me informed of any discussions with the doctors and change of medication and lastly but not leastly the caring team. They are always available to discuss and nothing was too much trouble.

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to her changing needs, to enlist help from community nurses and specialist teams as required to keep her well. The food is home-cooked with a wonderful aroma greeting you at the door! Daily activities offer great variety and entertainment, posted on social media for families to see! Today was flower arranging. They say a picture paints a thousand words. Seeing a photo of Mum enjoying herself, a wonderful glimpse beyond the dementia of our very dear mum! Reassured Mum is settled, safe and well cared for, enables us to be daughters once again, the opportunity to take her out, to really enjoy being with Mum, making precious memories for the future!

nursing care it is like a big family who also take care of us and there are always activities. Trips out when the better weather arrives. The food smells delicious when you walk through the front door nothing is too much trouble and it is a happy place to be.

local community. Activities encompassing; church services, indoor sports activities, baking and arts and crafts. Going out for coffee and cakes plus visits to pubs and rickshaw rides to Glebe farm.
There's also time for rest when the residents need it.
There is good access to arranging services such as District Nurse, medications and continence aids with the stress being removed from the family.
The food is good quality and home cooked with plenty of drinks and snacks. The home is clean, tidy and well-maintained.
The staff are dedicated, professional and compassionate. It is home from home for our parents which is very reassuring for us to see Mum and Dad happy together.

four sitting which makes it easy to talk to each other. Drinks and snacks are given throughout the day. The staff are all very pleasant and take the time to sit and talk to the residents. They have a TV in the lounge area plus throughout the week they do activities which they encourage the residents to play a part in. If a resident is able to go out the staff takes them out for coffee and cake which makes all the difference. There is a garden so that residents can sit in and enjoy the warmer weather. A Doctor comes weekly to check that each resident's needs are met, and a hairdresser, optician and chiropody also come to the home. The home is very welcoming.

turnover of staff. They know the residents well and appear to be very fond of them. We have been very pleased with the standard of care given and would recommend The Laurels.

resulted in an ambulance taking her to A&E. Eventually she was seen by a Doctor who deemed her fit to return to The Laurels. The Laurels refused to accept her back and evicted her rendering a vulnerable elderly lady homeless. No assessments, no notice, and no coat or shoes. Disgusting!

Mum became a full-time resident. The difference now in her health, with eating properly, in a safe and friendly environment is good. She loves being there and she knows she's safe. The staff at the Laurels have worked hard to get Mum to where she is. I feel happy and thank you all.

Thank you for the support you give in what must have been a very difficult time in the care sector.

as Halloween, bonfire night etc Health problems are dealt with swiftly, family members are updated regularly. During the lockdown post-Christmas ‘21, regular video calls have been made available and we see photos of loved ones too, taken during activities or weekly pamper days! Food looks good and home-cooked. Nice to know that Mum is happy and living in a care home where care, dignity, compassion, fun, safety and security are paramount. Thank you.

after. I do not think you will find a better place for your family member when the time comes to find somewhere.