Care Homes Owned by Pearlcare in Cumbria
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cumbria for Pearlcare are showing below.
View the details of all 16 locations (with 727 reviews) owned by Pearlcare
Pearlcare Locations in Cumbria (2)
Holly Bank
9.8
24 reviews
46 The Promenade, Arnside, Carnforth LA5 0AA
"Friendly, caring staff in a relaxed setting with beautiful views over the estuary. The management were reassuring, very accommodating and…" Read all 24 reviews
Location Type Care Home
Holly Bank is a homely accommodation from a provider with years of experience in providing professional care and positive lifestyle support. With the new management team, the care home has a new approach for a better service, excellent quality care and… Read more about Holly Bank
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 31 Rooms
- from £900 / week
Gillingreane
8.8
23 reviews
Gillingate, Kendal LA9 4JB
"My husband stayed at Gilling Reane from September 2023 to November 2024 when he passed away. The home has a real community atmosphere and…" Read all 23 reviews
Location Type Care Home
Gillingreane, in Kendal, is a charming limestone building that has been lovingly converted to suit the challenges of professional care and a comfortable retirement. In the valley of the river Kent, the accommodation is set against the background of… Read more about Gillingreane
- Care Provided
- Long Term/Permanent
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Acquired Brain Injury
- 33 Rooms
- from £1,383 / week
Pearlcare Reviews in Cumbria (47)
9.4
Pearlcare has a Group Review Score of 9.4 (9.362) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pearlcare must have a Review Score.
Review of
Holly Bank
from Stephen T (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly, caring staff in a relaxed setting with beautiful views over the estuary. The management were reassuring, very accommodating and helpful from the onset location on seafront, close to amenities was perfect.
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Review of
Holly Bank
from Denice W (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff were very caring, helpful and kind. The activities are very good as residents are encouraged to go out to chatty coffee morning,dancing, table tennis etc and entertainers are brought in so a good variety. The food was of good quality and there were choices at every meal.
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Review of
Holly Bank
from Hazel C (Partner of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am still coming to terms with the difficult decision to move my partner who has Alzheimer's, into residential care. As an Advanced Nurse Practitioner, I knew the local care homes well, but after an extensive search, I chose Hollybank for its exceptional care and facilities. Seven weeks in, I'm blown
away by the kindness and compassion of the staff. The manager ensures each resident has a tailored care plan, and activities coordinator keeps them socially and physically active with regular trips out. He loves it! I can finally breathe a sigh of relief knowing he's in good hands. Hollybank has made a heart-wrenching decision slightly more bearable. I'm so grateful for their care and attention. Five stars isn't enough - I'm truly thankful for this wonderful team.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from H T (Wife of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Hollybank are kind, caring and helpful. My husband loves being out in nature, so the lovely location helps enormously - we can get out for walks along the prom when I visit. It's lovely to see the photos of him enjoying the activities - dancing and animal visits, etc. It puts my mind at
rest to know he's well cared for.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from J B (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good care home, high standards throughout. Good position of the sea front and good facilities with comfortable lounges and very pleasant dining area. The standard of care is excellent and all staff are very professional and well trained. I am grateful to the staff at Holly Bank for looking after
my parents so well. My mother is on her own now and the attention she receives from her carers and their help to her in coming with the loss of my father is a lifeline for her. I very much recommend Hollybank.
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Review of
Gillingreane
from Eva H (Husband of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband stayed at Gilling Reane from September 2023 to November 2024 when he passed away. The home has a real community atmosphere and he was always glad to be in the common room with other people during the day. The staff were very caring. It was always a pleasure for me to visit him there.
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Review of
Holly Bank
from J B (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good care home, facilities are of a high standard and well maintained. Staff are well trained, have very good empathy and are highly competent. Position on the promenade at Arnside gives a lovely view over Morecambe Bay which my mother enjoys. Local trips and in-house treats and entertainment are
frequent.
My father died recently and the end of life care he received at Holly Bank was of the highest order. Care staff in the home and the local District Nurse team worked together to very good effect.
The decision to place your parents into full-time residential care is not an easy one and I'm glad I choose Holly Bank. They refer to the Holly Bank 'family' and this is no exaggeration.
My father died recently and the end of life care he received at Holly Bank was of the highest order. Care staff in the home and the local District Nurse team worked together to very good effect.
The decision to place your parents into full-time residential care is not an easy one and I'm glad I choose Holly Bank. They refer to the Holly Bank 'family' and this is no exaggeration.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Gillingreane
from Jennifer H (Wife of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Gillingreane is a gem of a care home situated in Kendal. It was the only home to offer my husband a permanent place in view of his advanced Alzheimer's. The building is historically old but my husband's care is exemplary and he is so well cared for. Always clean and well dressed and the staff are all
fully dementia trained, giving compassionate, expert and friendly care, not only to my husband but to us all as his family. My husband is happy, settled and safe.
Reply from Laura, Home Manager at Gillingreane
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Review of
Holly Bank
from S S (Daughter of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On walking into Hollybank Care Home, you feel care, love and safety. Staff are so kind and pleasant, they treat residents like their own family. The home is clean and fresh had has beautiful views, a nice garden area where you can sit out. They have people in to entertain, trips out and make use of
local facilities. They play table tennis. I am able to eat there if I want to when I visit, always offered a drink. I am happy my mam is happy, safe, well cared for and it's so handy for me, my family and friends to visit anytime.
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Review of
Holly Bank
from M S (Son of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are so kind and caring. They do a wonderful job.
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Review of
Holly Bank
from Jill N (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot thank the staff enough for looking after my dad since he went to Holly Bank last October to the present day. I love seeing the photos on social media of what he has been doing. The level of care shown to him is outstanding. I know he is settled and happy. I can fully recommend this care home.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from J R (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved into Holly Bank 2 weeks ago. The staff have made her feel very welcome. Nothing is too much trouble. Food preferences are catered for. Care is very good and the staff very respectful. Families are made very welcome. I would recommend this caring home.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from H E (Daughter-in-law of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fabulous home. The staff are always very welcoming. Always very clean and smells lovely. Family members are always clean and very well looked after. Meals looked lovely and were told they enjoyed the food and felt safe and cared for.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from P D (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very impressed with the staff, and it's hard to complete this review without mentioning them by name. Found them to be caring, professional and ready to communicate and keep me fully informed.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from D F (Husband of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Initially me and my daughter chose Holly Bank from a list of 6 care homes given to us by the hospital and you will see from the options below we never had any regrets. The staff's attention to detail whether care, admin or catering, was excellent. During a lucid period, my wife said, "I love this place,
it's so quiet." That and the outlook combined make Holly Bank so wonderful. One example was during the end-of-life care when a hospital bed was brought to her room, enabling her to sit up, it helped so much.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from A H (Partner of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
When my partner needed residential care we checked several places but on most counts, Holly Bank scored higher than the others.
Apart from it's lovely location, it is well managed and the staff are always helpful and caring. The communal rooms are pleasantly finished, clean and airy, and it has a 'content'
Apart from it's lovely location, it is well managed and the staff are always helpful and caring. The communal rooms are pleasantly finished, clean and airy, and it has a 'content'
atmosphere.
I was pleased when my partner was able to take up residence and I now know she is happy being looked after by a proficient, caring team.
I was pleased when my partner was able to take up residence and I now know she is happy being looked after by a proficient, caring team.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Holly Bank
from Sheila P (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This lovely Victorian building has excellent views over the estuary and the railway viaduct, the tidal bore being something to behold. My 95-year-old mother has resided in Holly Bank for the last ten years, a testament to the wonderful care she has received from the dedicated and professional staff.
The home has a friendly and vibrant atmosphere with plenty of laughter and varied entertainments, crafts and celebrations of all kinds. All birthdays are celebrated and everyone gets a special cake. There is entertainment provided by professionals plus regular visits by the local vicar and his team to sing songs and prayers. The home and all the rooms are comfortable and kept very clean. The local doctor's surgery and the nurses are regular visitors to the home with scheduled appointments and checkups. The food is excellent and special dietary requirements are fully catered for. Residents are kept clean and tidy and all medical issues are dealt with in a caring and respectful manner. I would unreservedly recommend Holly Bank and their dedicated team to anyone looking for a genuine home-from-home care home.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Gillingreane
from D R (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved into Gillingreane in August and has now settled well. She has advanced Alzheimer's and is largely non-verbal, but the staff really take time to engage with her. The care is respectful, kind and individually tailored to each resident. When Mum was unsettled at the beginning of her stay, the
team brought in health professionals to assess her, and their recommendations were discussed with Dad before being implemented.
Gillingreane has a lively, homely atmosphere and does not feel clinical or institutional. The staff are cheerful and friendly and appear to take pride in their work. Entertainment and activities are well organised - Mum loves the singers who perform regularly, and the staff often take time to dance and sing with her. On my parent's wedding anniversary, the staff made a beautiful cake to celebrate. Videos and photos are often posted to a relative's Messenger group.
Knowing Mum is being well looked after gives us peace of mind, and we are very happy with this care home.
Gillingreane has a lively, homely atmosphere and does not feel clinical or institutional. The staff are cheerful and friendly and appear to take pride in their work. Entertainment and activities are well organised - Mum loves the singers who perform regularly, and the staff often take time to dance and sing with her. On my parent's wedding anniversary, the staff made a beautiful cake to celebrate. Videos and photos are often posted to a relative's Messenger group.
Knowing Mum is being well looked after gives us peace of mind, and we are very happy with this care home.
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Review of
Holly Bank
from Mark G (Son of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Holly Bank is situated in a beautiful location and a lot of the rooms have stunning views overlooking the local estuary and the fells. The staff are really kind and considerate and the room where my father is staying is kept very clean as is the whole building. I would have no hesitation in recommending
this care home for anyone who is eligible.
Reply from Anna Liza Razon, Registered Manager at Holly Bank
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Review of
Gillingreane
from David L (Husband of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife, who has advanced Alzheimer's, entered Gillingreane in August 2023. She was welcomed with care and understanding by the management team and all staff and has settled remarkably well. It comes across very much as a home and not an institution, and family are always welcomed and kept up to date
with progress and any problems.
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