Care Home Owned by Pearlcare in Nottinghamshire

welcomed her. I thank everyone who works within the home to make it very well ran.

is too much trouble & staff take the time to get to know the residents on a personal level. Which make the care they provide even more special. Thank you.

is homecooked with a lovely varied choice. Gedling Village Care Home is one big family and I strongly recommend it.

the therapy pets and all the celebrations where friends and family join in... the list goes on!

as a family, we're very happy.

day! I know my dad is getting a healthy balanced diet and round-the-clock care and support which at 78 he deserves! The day my dad arrived at Gedling Village the team noticed straight away he had an infection in his legs (which community care had failed to notice) they were on it straight away, had the GP out and prescribed antibiotics that day! This is definitely a home-from-home! And I get regular updates on how he is etc. The whole team are absolutely amazing, kind and welcoming and goes above and beyond for residents and their families! So much so, I am volunteering at their monthly memory café where the activities co-ordinater goes above and beyond to make this happen! Outstanding team.

in hospital we learned that the care home would not have my mum back, they never even had the guts to tell us to our face! They charge the obscene amount of £1000 per week but when somebody actually needs some effort put into their care this place is not interested, but I suppose I should be grateful that my mum came out of this place alive! On top of all this they connive with nasty vile social workers behind your back. To anyone thinking of using this place, please think again, it may look nice on the surface but behind the scenes it most certainly is not. Choose a smaller care home where your loved one will get the care they deserve.

varied selection. Externally, the garden is nice with display features and it has a lovely large veranda when the climate is friendly.

amount of her clothes due to them being shrunk in the wash. Her sheepskin rug was also washed and shrunk and ruined, which really upset my grandma, as she loved the rug.
Some carers are brilliant, however, the top floor is often forgotten about and left unattended for considerable amounts of time, my gran's buzzer has been ringing for over 30 minutes without a peep from anyone on several occasions.

always do a face-to-face as I prefer to spend time with Mum, so I email my concerns usually regarding a recent incident. These are not replied to for days, weeks and sometimes not at all.

always respond to them with dignity and respect, giving them choices. My mum is very settled and happy here and has close relationships with staff members. The home is managed well and is very centred on all those who live in the home and the staff team.