Care Home Owned by Pearlcare in Denbighshire

participated but she is always encouraged by staff and I'm hopeful she will once she is more confident in her surroundings
It is such a relief to be able to leave her knowing that she is being well cared for .

also kitchen laundry staff everyone is makes our mum life happy our mum is so happy and content I cannot thank management and all staff enough I would definitely recommend Sandford thank you to everyone for making my mum new home happy one

amazing. I feel like I have known them all for years, if there is a problem with dad then I know that I can speak to them about anything with no negativity between either of us.
The home is always clean and tidy, Thank you so much for everything that you have done and still are doing for dad. You're all an amazing team it's nice to see that the team have a fantastic bond with each other. Thanks

Highly recommend this home, can not fault, it in anyway! They do lots of amazing activities.

home which is exactly what it is. Sandford is competent and led by a qualified, caring, inspirational leadership team. Manager is very and always pleasant, approachable as are all staff. Issues if any are resolved quickly and with discretion. Teamwork is good. Treat residents like family and this is amazing and humbling. Sandford is a home-from-home and for me simply the best.

has been of the highest standard. It is noticeable that all staff are engaging and communicative, which includes the maintenance, domestic and catering staff which makes my mum's residency more of a familiar community and she usually shows signs of being content, happy and always treated with respect and dignity. Although rarely needed, contact with the management or administrative staff is easily accessible.
Overall the environment is welcoming, clean, tidy and safe as are the individual rooms. Meal times are rightly protected but the food I have seen appears to be appetising, varied and of ample portions. When visiting, I can find my mum happily interacting with other residents in the day area or frequently engaged in the many regular activities on offer. Alternatively she occasionally decides to spend some private time in her room, which is respected by the staff. I'm satisfied my mum is being well looked after.

is great and very positive. They are quick to communicate if she is unwell, which I really appreciate. It really means a lot to me that she is in safe hands. Sandford is clean, bright, and freshly decorated. A big thank you to the manager and all the staff.

of looking after her and nothing is too much trouble and from the manager down everyone is approachable and helpful.

games, gardening, crafts and they are learning Christmas carols to sing to us at the Christmas party.

excellent. She's had quite a few times when she has been very poorly, the staff have managed to pull her through with their kindness and coaxing her to drink and eat, etc.
Mum looks forward to having her weekly visit to the on-site hair salon. The staff sing to her, encouraging her to join in and to take part in the activities. They have parties throughout the year such as Halloween and Christmas where family members can also go along.
She really enjoys the food and it is catered for her tastes, such as cornflakes for breakfast but the milk has to be ice cold, the way she's always liked it. I've occasionally had some of the meals with her and they've all been very tasty.

has 24-hour care, so Dad can be her husband again and not her carer.
Nothing is ever too much trouble for the staff or manager and they're always on hand to update us on how she's doing. The home is always spotlessly clean, her room is always tidy and the meals always smell yummy. Mum loves to be outside as much as possible and this is never a problem for the staff, they all keep a watch on her.
I would recommend Sandford Care Home to others and I would like to take this opportunity to thank management and staff for everything they do for our beautiful mum.

(yet to be completed) and is happy and content.

make available and prepare a room for a special birthday celebration. My father enjoys the food and feels well looked after.

who are caring and compassionate, to the admin, managers, domestics, maintenance, and catering who all play their part in making Sandford home for Dad. Nothing is too much trouble for any of them, and they are friendly and welcoming when I visit weekly.
Seeing Dad thrive gives us, as a family, great peace of mind.
I would highly recommend Sandford to anyone looking for a new home for themselves or a family member.

user's mental health has deteriorated as per condition but the changes/challenges have been expertly met by the staff and management at Sandford, and on behalf of not only the service user but myself (power of attorney) and her family we thank Sandford for all their close and excellent attention.
We wish to collectively thank Sandford for their continued support.

services are also arranged such as chiropody, hairdressing, and an optician.

confident Dad's best interests are always considered. He doesn't want to be in a care home, but always says he is well looked after by all the staff and really enjoys the food. We all feel better knowing Dad is safe and cared for well at Sandford's. Thank you very much.