Care Homes Owned by Pearlcare in Staffordshire

What an amazing place! All of the staff are very understanding and totally professional in all aspects of mums care. Dementia is a terrible disease and my mums needs are totally understood. Highly recommended.

My mum has been under the care of Spratslade for a few years as her dementia has progressed. I have nothing but admiration for the care she has had from the amazing team. They are kind, caring, compassionate, so friendly and committed. An amazing place

you're all stars in our eyes.

This is a fabulous home. The team genuinely care about the residents they seem more like family than resident and carer. The home is well run the team are caring, compassionate and show genuine empathy.

They engage the residents in activities to help stimulate them. They keep families updated.

We visit regularly at all times and cannot fault anything.

It's a home from home, nothing is too much trouble. The staff are very friendly. All my mum's care needs are met, and I have never had any cause for concern since my mum has been cared for here. My mum is happy here, so I am happy. I have no concerns or think anything could be done better.

The home is just like going into someone's own home, but just on a larger scale. My mother in law has been here for nearly 6 years, and during that time, we have had little cause to complain. The only time we did complain, it was treated promptly with great professionalism. My mother in law has been very happy throughout her stay and says she feels very lucky to be so well looked after. We always come away from our visits with great peace of mind knowing she is content and very well looked after. I feel that as families we feel part of the Ladydale family as a whole.

My mum has been very well cared for at Ladydale. She has nothing but praise for the staff and the help and support they give. Staff are friendly and helpful if I have any concerns. Managmeent are progerssing well with a comprehensive programme of upgrading the premisses including decorating, replacing windows and chairs, etc. A comprehensive programme of activities is provideed and residents are encouraged to take part.

The care is very good, particularly in terms of monitoring the health of my mum and making modifications to the medicines. The entertainment/activities provided are very good and the residents seem to enjoy them. The staff are extremely friendly and caring even in challenging circumstances. I do think that some of the pastoral care is lacking. Ensuring teeth are cleaned, hair brushed, nails cut are examples I have noticed.

Mum gets the best care possible. The staff are always smiling and happy and nothing is too much trouble. If you need to contact the home their is always someone ready to help at the end of the phone. Mum is kept clean and warm and in her words safe. The meals are amazing with a menu to choose from everyday. Activities are always available if you wish to join in. My sister and I couldn't be happier with care she gets from management and all the carers. Thank you.

As a family a care home was last resort for my grandfather as we really wanted to avoid it, my only regret is that we didn't find this home sooner! He is the happiest we've ever seen him, and every time we visit we leave with a big smile on our faces! The staff are absolutely amazing & the care home just feels like one big family

It has been a relief to know Mum is safe and happy, and she loves the carers. If she can't live at home, this is definitely the next best thing.

When my dad came to the home he had previously spent 10 weeks in hospital, he was underweight, withdrawn and hardly able to stand let alone walk, with the care and patience of this amazing home and its staff my dad has regained his life, he laughs, he walks, he gets up to mischief and has built not only in strength but in his personality,this isn't just a care home it's a home that is always full of laughter. It's comfortable for the residents as well as their family, it's an amazing place and I feel we made the perfect choice for our loved one.. thank you to you all from the bottom of our hearts x

In my life I have visited many care homes with other relatives and I can safely say this is the best one I've ever been too, I can go home knowing that my relative is happy and well cared for and it's so reassuring and gives me so much peace of mind. Keep up the good work your all amazing

I would not hesitate to recommend the Dales to anyone looking for a residential option for their family, it scores 10 out of 10 for us.

The staff have been great after my mother had a short hospital stay. All staff measures were put in place to ensure her safety, her room was changed to accommodate a suitable bed.

My mother is currently a resident at Ladydale and she loves it there. The care is second to none. The carers actually care for their residents and go out of their way to ensure the residents are receiving plenty of fluids and have lots of mental stimulation and activities. The food is excellent and locally sourced. There is a cat lives at the home too and he has the most wonderful life too! I have no hesitation in recommending Ladydale to anyone looking at care homes in the area.

Excellent care, all the staff are wonderful and there is so much activity for the residents to anticipate in if they want to, it’s very clean and the food is wonderful, you couldn’t wish for a better place for the residents and their family when they visit, what more can you wish for.

I did a lot of research before choosing Spratslade and I am not disappointed with my choice. The manager and all the staff are wonderful, friendly and approachable. I couldn't ask for more. Thank you.

My mother was admitted to Spratslade Hoyse on 18/10/2022 after being in the hospital. She is 105 years old, and right away, she was made welcome. It took a while to settle in, but now she absolutely loves it. The staff are really lovely and caring. Nothing is too much trouble. Always cheerful. When visiting, they meet you at the door, always know your name and who you are visiting, escort you to where my mother is and asks if you want a drink. Could not be more helpful.