Care Home Owned by Caring Homes Group in City of Edinburgh
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in City of Edinburgh for Caring Homes Group are showing below.
View the details of all 21 locations (with 1406 reviews) owned by Caring Homes Group
Caring Homes Group Locations in City of Edinburgh (1)
The Manor
9.6
34 reviews
11 Meggetgate, Edinburgh EH14 1GZ
"An excellent care home for the residents it serves. Very good, friendly staff and first class facilities.…" Read all 34 reviews
Location Type Care Home
The Manor is a purpose-built luxury care home, providing quality residential, nursing and dementia care for up to 74 residents on a permanent and short stay basis. There's a range of facilities, numerous activities and plenty of space and beautiful… Read more about The Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 74 Rooms
- from £2,018 / week
Caring Homes Group Reviews in City of Edinburgh (34)
9.7
Caring Homes Group has a Group Review Score of 9.7 (9.670) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.
Review of
The Manor
from Jim G (Brother of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An excellent care home for the residents it serves. Very good, friendly staff and first class facilities.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review, Jim. We are so pleased to read your positive comments about the team at The Manor, and it is lovely to hear we have met your expectations. Your feedback will be passed on to the team who will be delighted with your review.
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Review of
The Manor
from Andrew S (Brother of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has been well looked after and cared for.We took a lot of time to find the Manor but it has paid off .
The obvious advantage is the quality of the staff really outsstanding.I live some considerable distance from my sister but communication is good and effective.They are quick to spot issues
The obvious advantage is the quality of the staff really outsstanding.I live some considerable distance from my sister but communication is good and effective.They are quick to spot issues
and quick to help.It is very important because of distance for my sister to be in a place she is cared for and supported.Five stars for the Manor!
review from AS brother of resident /service user
review from AS brother of resident /service user
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review, Andrew. We are so pleased to read your positive comments about your sister's care at The Manor, and it is lovely to hear our level of care and communication has met your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of
The Manor
from J L (Relative of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum was in The Manor care home for the last year and a half of her life, and was very happy there. We spent a lot of time trying to find a care home that we felt would work for her and we were delighted that The Manor worked perfectly. This was largely down to the truly amazing staff who were professional,
compassionate and patient, going the extra mile to make sure our mum was well cared for. Thank you all so much!
Reply from Akbar Mir, Home Manager at The ManorThank you for your kind words and recognition of the team at The Manor. We are sorry for your loss, and we are pleased that your mother received the care that met your standards while she was staying with us. Your comments will be passed on to the team.
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Review of
The Manor
from K H (Son of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Manor staff put on an excellent Christmas breakfast buffet for residents and their family. The staff made an extra effort to ensure that the residents felt special on Christmas Day and the atmosphere in the home was warm and welcoming. Many thanks to all staff.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the Christmas buffet at The Manor and that the teams' efforts were well received. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of
The Manor
from Angela C (Friend of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are friendly and attentive. They know my friend and her needs and understand her condition. Food and drink are plentiful as well as appetising. The home has adapted Loraine's bed to suit her evolving needs. 6 month reviews are clear and supportive. Communication about recent flu outbreak (which
seems to be well contained) was clear and offer of PPE reassuring.
Reply from Akbar Mir, The Manor Manager at The ManorThank you for taking the time to leave us a review, Angela. We are so pleased to read your positive comments about the team at The Manor; it's very much appreciated. Your feedback will be passed on to the team, who will be delighted with your 5* review.
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Review of
The Manor
from Fiona C (Stepdaughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Happy with care + environment Vi is settled and we are thankful.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review, Fiona. We are so pleased to read your positive comments about The Manor. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of
The Manor
from Martin M (Son of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is getting the most fantastic care for her dementia. Unfortunately, Mum has an underlying health issue that is being managed well, but no cure.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review, Martin. We are so pleased to read your positive comments about your mothers care at The Manor. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of
The Manor
from Julia B (Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt loves the care home. The staff treat her with respect and are friendly and kind. I know she feels safe. The food is lovely and there is a wife choice, it is healthy and tasty. Her room is always kept clean and she has a lovely view of the grounds. The activities could be better but my aunt is
encouraged to take part in those available which I know she enjoys.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time, Julie, to leave a review for The Manor and for your positive comments about our home and team. We are pleased to hear your aunt feels safe with us and that she enjoys the food choices that we offer. Your comments have been shared with the team who will be delighted to hear your feedback.
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Review of
The Manor
from C F (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a slowly slipping away during August and died peacefully on 3 Sept. The care and attention she received was exemplary. She moved into The Manor in October 2022 and she always said she was very happy there and enjoyed trips to botanic gardens, Livingstone shopping centre, canal trips and
more. She found, as did her family, the attention and care of the staff from wellbeing, housekeeping, hospitality, carer, nurses and administration staff to be excellent and friendly and loving. Thank you. We always recommend The Manor to friends and acquaintences - we had a very good experience.
Reply from Akbar Mir, Home Manager at The ManorThank you for your kind words and recognition of the team at The Manor. We are so sorry for your loss and we hope we made your mother's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.
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Review of
The Manor
from M P (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good care. Excellent welcome. Mum has very poor vision and needs staff to assist at mealtimes. But often staff dont know what the food is and how to point out what food is where on the plate - long lasting issue. Please ensure fluid intake monitored consistently Everything else is excellent.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mothers care at The Manor, and well pass your feedback to the team in regards to mealtimes and monitoring her fluid intake.
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Review of
The Manor
from S T (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In general the care is very good. Staff are all helpful and communicative.
Reply from Akbar Mir, Home Manager at The ManorWe would like to thank you for your words of kindness regarding the team and the care we offer at The Manor Care Home. All comments will be passed on to the team.
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Review of
The Manor
from M W (Niece of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff were so kind in serving lunch to my relative and I on the balcony on this sunny day. They go out of their way to make my relative comfortable.
Reply from Akbar Mir, The Manor Manager at The ManorThank you for taking the time to leave us a review and for your kind words and recognition of the team at The Manor Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.
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Review of
The Manor
from Emma M (Sister of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot speak highly enough of this home and its staff. The care and love that was given to my brother when he was there was monumental. Also the support and care given to me went beyond expectations and was amazing. The whole experience both for my brother and our family was so good and comforting.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review. We are so pleased to read the positive comments about your brother's care at The Manor, especially as the care and services we deliver as a team to our residents and families is so important to us. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of
The Manor
from Neil M (Son of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dear Mum lived at the Manor for the last 9 months of her life. I have been so impressed by the friendliness, care, compassion and communication of each and every member of staff. Despite my Mum's limited mobility and medical conditions, she was made very comfortable and as pain-free as she has been
in a number of years during her time there. The facility is immaculate throughout and has a high level of decoration and facilities available. She had a lovely view over the playing fields which she often commented on. The communication when any issues arise was as regular as required and I could tell that my Mum developed real friendship bonds with many of the staff and care team. The empathy, compassion and dignity with which she was treated in her final days were second to none and very much appreciated by myself and my family!
Reply from Akbar Mir, Home Manager at The ManorThank you for your kind words and recognition of the team at The Manor. We are sorry for your loss, and we are pleased that your Mum received the care that she deserved while she was staying with us. Your comments will be passed on to the team.
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Review of
The Manor
from A M (Friend of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manor is a fantastic facility with staff being ever so welcoming to everyone who crosses the threshold! The attention to detail from the amazing receptionist to the nurse in charge of the unit is flawless! There is no question too large or small every single little detail is taken care of! So absolutely
glad that my loved one is being cared for in such a kind and loving setting! Thank you all at the Manor for being so fantastic at your roles.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your loved one is receiving and recognition of the team at The Manor. Your feedback has been passed on to the team.
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Review of
The Manor
from Sharon J (Daughter of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum lived at The Manor for the last 22 months of her life. The ethos of the home shines through as one of trying to give residents a homely environment whilst attending to any extra caring and nursing needs. The staff exude kindness, professionalism, humour and intelligence, being attentive to the
residents and the relatives, listening carefully to both, and always welcoming visitors openheartedly. When/if there were minor difficulties, they were dealt with politely and speedily. The building manages to be spacious, and also cosy, its numerous social areas being used for daily activities, ensuring that residents have opportunities to continue some of their interests in life. In contrast, the en suite bedrooms offer comfortable private space, with staff popping in regularly to meet any needs, or to just be friendly and say hello. I want to thank staff for helping Mum, family members and me, navigate the last part of my mum's life with such professionalism, tenderness and love.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review. First of all, we are very sorry for your loss, we are glad to have played a part in helping your mum’s time at the home be as comfortable and enjoyable as possible. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of
The Manor
from Jane F (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We, the family, have been very happy with the care given to our mum. The staff are all very helpful and very kind. We have been notified if there has been a problem, no matter how small which we appreciate. The range of activities on offer is fantastic and I'm sure Mum benefits from them. Mum is happy
that her room looks on to the garden, and often mentions it. The Manor is a very welcoming place to visit and nothing is a problem to the staff.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave a review for The Manor, and for your positive comments about our home and team. We are pleased to hear your mum is enjoying the view from her room out to the garden and the activities on offer have been beneficial to her. Your comments have been shared with the team who will be delighted to hear your feedback.
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Review of
The Manor
from P M (Nephew of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We chose this care home for the level of care they provide, the friendliness of the staff and the overall facilities available.
Other family members have agreed they couldn’t have hoped for more from a care home!
Other family members have agreed they couldn’t have hoped for more from a care home!
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave a review for The Manor and for your positive comments about our home and team, and we’re glad your family members are in agreement too! We are continually striving to improve the care and service we provide and appreciate your feedback.
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Review of
The Manor
from Pam B (Stepdaughter of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stepmother was only in your care for a month and in that time I was very impressed with the care that she was given. She was in a beautiful room, the staff were very attentive and kind and we were very taken with the facilities of the care home, although she was not well enough to enjoy them. Towards
the end of her life, the staff were very good at keeping me informed of all that was going on.
Reply from Akbar Mir, Home Manager at The ManorThank you, Pam, for your kind words and recognition of the team at The Manor. We are sorry for your loss and we are pleased that the care your stepmother received while staying with us was to a high standard. Your positive comments will be passed on to the team.
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Review of
The Manor
from Mhairi M (Daughter of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my mum has come to stay in The Manor, she has begun to settle in. My mum responds very well with staff and they also relate well with her. Although my mum is not yet taking part in activities, I believe this will come in time. My mum is well cared for at The Manor and when I leave my mum I feel
comfortable leaving her and know she is safe and settling bit by bit every day. The Manor is clean, the food is good and the staff appear to be happy in their jobs, all of which are important factors to run a great nursing home.
Reply from Akbar Mir, Home Manager at The ManorThank you for taking the time to leave us a review Mhairi. It’s great to hear that your mum is settling in well and it’s to be expected that it will take a bit of time to fully settle into her new home. If there are any activities that your mum would like to do specifically, please do let us know and we can tailor something for her. Please feel free to get in touch with me if there is anything else we can do to help your mum settle in.
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Awards / Recognitions (39)
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