"My mother-in-law has been a resident of Hawkhill House since January and the family all agree she is so well cared for!
The staff are…"
Read all 81 reviews
from £1,907 / week
41 Rooms
Location Type
Care Home
Hawkhill House is located within one and a half acres of colourful gardens which provide peace and seclusion in the town of Milltimber. The home has a warm family atmosphere, with highly trained ... Read more
Older Person CarePermanent CareRespite Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Caring Homes Group Reviews in Aberdeenshire (81)
9.7
Caring Homes Group has a Group Review Score of 9.7 (9.662) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.
from Nick R (Son of Resident) published on 4 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very happy with my father's care provision. His condition does not really allow him to participate in the many activities that are on offer at the Home, and his time mixing with other residents is limited. The staff/nursing staff are all very pleasant, attentive and easy to deal with. Meals from what
I can see are substantive and healthy.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review, Nick. We are so pleased to read your positive comments about your father's care at Hawkhill House and that our team have been approachable for you. Your feedback will be passed on to the team.
from Alix C (Daughter of Resident) published on 27 May 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
There are lots of good things to say about this care home. From day one, the management team has been incredibly accommodating, always going above and beyond to tailor everything to my mother's specific needs.
The staff are all wonderfully pleasant, deeply caring, and dedicated. There is a genuine warmth
here, and the building itself has a lovely, homely feel that made the transition so much easier for our family.
It is worth noting that the building is on the older side and could certainly do with some physical improvements. However, I understand that these upgrades are already being planned. More importantly, the aging building is absolutely no reflection on the quality of care provided. The environment is clean, and the staff more than make up for any cosmetic shortcomings.
Most importantly, I feel completely safe and at peace knowing my mother is in such good, capable hands. I would highly recommend this home to anyone looking for a place where their loved one.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review, Alix. We're glad you feel the management team are accommodating and that your Mother's needs are being met, and also that she's in capable hands. Your feedback will be passed on to the team.
from Lynne D (Daughter-in-law of Resident) published on 27 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother-in-law has been a resident of Hawkhill House since January and the family all agree she is so well cared for!
The staff are always very friendly when we visit, they do lots of activities with the residents and the food served is lovely!
Hawkhill House is very homely and kept very clean.
The
staff are excellent at communicating with the family if something has to be discussed which is reassuring.
Hawkhill House is an Excellent Care Home!
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review, Lynne. We are so pleased to read your positive comments about Hawkhill House and our team. It's lovely to hear you feel your Mother-in-law is well cared for and that we're meeting your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Louise A (Daughter of Resident) published on 8 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our family all agree that Hawkhill House Nursing Home is an outstanding care provider. Our mother is so happy, settled and grateful for the kindness and care that she receives there. The staff are all so welcoming to us at each visit and in many ways, we feel like we're visiting mam in her home, but
with the added bonus of being incredibly well supported alongside having the invaluable company of the other Hawkhill House residents. Great care and attention is paid to ensuring the residents have many inclusive activities to engage with and their wishes and autonomy is the top priority. The catering team are exceptional and the standard of choice and quality is second to none. We're so grateful for all that Hawkhill House offer.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review, Louise. We are so pleased to read your positive comments about Hawkhill House and our team. It's great to read your Mother is happy at the home and that the activities and food options are meeting your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.
from L Y (Wife of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am very happy and comfortable with all Hawkhill House do for there residents excellent care.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about Hawkhill House and about the level of care that's provided. Your feedback will be passed on to the team who will be delighted with your 5* review.
from L B (Daughter of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been a resident of Hawkhill House Nursing Home since July 2025.
All staff have been very helpful and friendly making mum's transition to living in the home extremely smooth.
There is a family vibe within the home between staff, residents and visitors.
A daily variety of activities within
the home is also on offer which my mum enjoys
Big shout out to the kitchen staff - the cakes are so delicious!!
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Hawkhill House and about the activities that the team put on. Your feedback will be passed on to the team who will be delighted with your 5* review.
from P M (Niece of Resident) published on 26 November 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
Since my Auntie moved to Hawkhill Hill Care Home she has been so settled and happy. All members of staff are friendly and helpful to residents and visitors. They have a good variety of activities within the home and trips out and about which my Auntie enjoys.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your Auntie's care at Hawkhill House, and it is lovely to hear she is settled at the home whilst enjoying the activities and trips out. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Ken L (Power of Attorney of Resident) published on 10 July 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
The resident has just started her sixth year at Hawkhill House, and with firsthand experience of other friends in other care homes, I am confident Hawkhill House is one of the top care homes in the North east of Scotland. This view relates to her wellbeing and health, standard of care and cleanliness,
food and drinks, her room and the wider environment and her overall satisfaction.
From a personal perspective there are some niggles; getting in and out of the home is too often frustratingly slow, but other homes can be slow too. A few carers can be inclined to forget not all residents have dementia, and the turn-over of care staff is disappointingly high, but again, these are a common challenges for all care homes.
For anyone looking for a care home that has more of a homely feel rather than a clinical institution, Hawkhill House would be a good choice.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about Hawkhill House's standard of care and cleanliness, and also that you're confident in our home being one of the top care homes in North-East Scotland. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Malcolm M (Son of Resident) published on 8 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I arrived to visit my mother this morning to find she was recieving personal care. I waited outside her room before going in when the task was done. I have been involved in social care for 34 years, 14 in practice, 20 of those as a trainer, 11 as an SVQ Assessor. I would like to compliment the carers
for the manner in which they carried out the care they provided. Two members of staff in particular spoke with Mum in such a nice way whilst still being very professional. I could get a sense of the Health and Social Care Standards implemeted in a person-centred way. They encouraged Mum to do what she could, maintaining her abililities, and reassuring her if she needed to rest during the process. They used humour, which my Mum loves, just chatting and having a laugh whilst carrying out a very personal task.
I told them how I felt about their practice and also passed it onto Management. I am so happy that Mum is being looked after by such nice and professional carers.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Hawkhill House, especially from someone that has worked in the sector over the years, and we're so glad that your mum is enjoying being with our team. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Mary M (Daughter of Resident) published on 30 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has found every person connected to the home to be so caring, so friendly and yet so friendly. They treat her as they would treat one of the family.
I cannot express how kind everyone is but I can say that I am now able to sleep at night know that someone is looking after mum. We visited
a number of nursing homes in Aberdeen and we can honestly say there are none that match the care and protection given at Hawkhill House. Please continue to provide this excellent service as Mum feels, as we do, that she has just moved home. Thank you so much.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Hawkhill House, and we're so glad that your mind has been put at ease, knowing she's being well looked by our team. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Stuart H (Son of Resident) published on 25 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Hawkhill has been looking after my father for the last 12 months.
The staff are very professional and genuinely care about the welfare of their residents.
The Carehome is very good at communicating with families of residents.
Visitors (including dogs) are very welcome.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for your kind words and recognition of the team at Hawkhill House. We are sorry for your loss, and we hope we made your father's time with us as comfortable and peaceful as possible. Your comments will be passed on to the team.
from S H (Daughter-in-law of Resident) published on 28 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
A warm and welcoming environment with a home from home feeling. Staff are friendly and helpful.
Some residents enjoy sitting in the foyer where they can chat to visitors as they pass. There are comfortable well appointed sitting rooms where activities and entertainment take place . As there's always
something going on they are well used!
Rooms have ensuite shower rooms and are newly refurbished , with adequate storage and very comfortable.
Reply from Rae Paterson, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about our care home, Hawkhill House, and the team that work so hard every day to deliver the high standard of care we strive for. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Carol M (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report
Overall Experience4.0 out of 5
My dad was in for respite whilst my mum was in hospital. He has early stage dementia and is at risk of falling. He was well cared for and some of the staff went over and above to look after him. The food and activities were all good. There was a lot of upgrading of the outside area whilst Dad was there.
Reply from Scarlett MacDonald, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review, Carol. We are so pleased to read your positive comments about your dad's care at Hawkhill House and that our team made sure he was well cared for. It's also great to hear the food and activities met your expectations. Your feedback will be passed on to the team who will be delighted with your review.
from Judy M (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum moved into Hawkhill in April after not being able to cope with looking after herself in her own house. As she has memory issues, this wasn't easy for her to agree to moving out of her home of 45 years, however, the lovely caring staff, tasty meals, great activities and entertainment soon had
her settled in no time. She commented on everyone being "so very nice and helpful" and I can very much agree with that comment. Anytime I've been visiting I've had first-hand experience of just how helpful everyone is - this covers all staff and not just nurses and carers. With the death of my dad in September this year, everyone gave great care and compassion towards our family who all came together to console my mum and help her through such a big event in her life. They had just celebrated 66 years of marriage together in July where Hawkhill had provided a cake and party facility for them both on the day. A devastating blow which Mum is now slowly coming to terms with thanks to all staff.
Reply from Scarlett MacDonald, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so sorry for your loss of your dad and understand that it was a very difficult time for your mum. We're glad to have provided great care and compassion for your family, and also that our Home is meeting your mum's expectations regarding the support and services we provide. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Lynda S (Niece of Resident) published on 29 October 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care my aunt received whilst living at Hawkhill House Nursing Home was excellent. All staff were supportive and went out of their way to offer her assistance and to ensure her needs were met. The care home was kept immaculate. My aunt was happy and relaxed and felt at home in Hawkhill.
Reply from Mel Shearer, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review, Lynda. We are so pleased to read your positive comments about your aunt's care at Hawkhill House and that her needs were met while she was with us. Your feedback will be passed on to the team who will be delighted with your five-star review.
from Gillian K (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum moved into Hawkhill just before her 100th birthday. The kind and caring staff helped her settle quickly and smoothly. They constantly checked with me and her what she did/didn't like - including what she wanted to do on her birthday. They then set up her birthday party exactly as she wished - right
down to the type of cake. We had a wonderful memorable day. Thank you all so much!
Reply from Mel Shearer, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Hawkhill House and we're glad to have made her 100th birthday a memorable one! Your feedback will be passed on to the team who will be delighted with your 5* review.
from Bill D (Son of Resident) published on 17 September 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad moved to Hawkhill in March this year. His mobility was his main issue and staying at home was no longer viable. My first visit to the home was very pleasing indeed. There is a happy atmosphere in Hawkhill which is obvious as soon as you enter. The staff are all very friendly, helpful and cheerful.
My dad unfortunately did not wish to participate in any of the many activities available, preferring to stay in his room. Staff looked after him very well. There was always someone popping in to see that he was okay day or night. He had his meals served in his room. He often commented on how varied and how good the food was.
Sadly, my father passed away at the end of July, but in his last days, the nurses, carers and domestic staff bent over backwards ensuring that he was as comfortable as possible and in keeping me informed on how he was.
I can only thank everyone at Hawkhill for helping my dad. It was comforting to know that he was being well looked after during his stay.
Reply from Mel Shearer, Home Manager at Hawkhill House Nursing HomeThank you for your kind words and recognition of the team at Hawkhill House. We are so sorry for your loss and we hope we made your dad's time with us as comfortable and as peaceful as possible. It's lovely to hear that you felt comforted that he was being well looked after while he was with us. Your comments will be passed on to the team.
from Harry Y (Son of Resident) published on 5 August 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum moved into Hawkhill House earlier this year. We were very anxious as all indications were that my mum would not be happy. However, despite my mum's health issues, she is clearly living her best life at Hawkhill. Mum's quality of life is immeasurably improved even though she may not realise it.
All staff are incredibly caring and we can see often how they deal sensitively with all the issues that can arise within the home. The online feedback tools are very useful to get real-time feedback on my mum's day-to-day activities and medical history. Every day there are activities for Mum to take part in - many of which will be new to Mum but the coordinators do a great job of encouraging and facilitating participation. The food is excellent and consequently Mum's diet has improved significantly. Every single member of staff we have encountered are gentle but professional, they clearly know my mum and it provides great comfort to us to know Mum is being well looked after.
Reply from Mel Shearer, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Hawkhill House and it is lovely to hear her quality of life has improved while she has stayed with us. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Linda M (Relative of Resident) published on 7 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Exceptional loving care and attention given to our dad/grandad/great-grandad during his 3-month stay there. We, as a family, cannot praise the home and staff highly enough. Without exception, all the staff were kind and caring and provided a beautiful safe home for our loved one. Thank you.
Reply from Mel Shearer, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a 5-star review. We are pleased to read your positive comments about your relative's care at Hawkhill House and it is lovely to hear that your family appreciated the care provided and quality of the home. Your feedback will be passed on to the team.
from S J (Sister of Resident) published on 23 May 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My sister settled into Hawkhill very easily. This is due to the level of care and compassion shown to her. As a visitor, I find the staff welcoming, happy and cheerful at their work. All areas of the home are very clean as are the residents we meet, taking into account all their special requirements.
Reply from Mel Shearer, Home Manager at Hawkhill House Nursing HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your sister's care at Hawkhill House and it is lovely to hear she has settled in at the home. Your feedback will be passed on to the team who will be delighted with your 5 star review.
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