"Mum enjoys extended stays at Cotman house each year, in total several months. Despite being respite rather than permanently resident, the…"
Read all 96 reviews
from £1,271 / week
62 Rooms
Location Type
Care Home
A warm welcome to Cotman House, a care home where high quality care is more than just a service – it's an unwavering commitment. The team personalises every aspect of life to meet the unique needs of ... Read more
"It was with great sadness that we realised we could no longer care for my mother ourselves, and that she needed a team to keep her safe and…"
Read all 79 reviews
from £1,386 / week
48 Rooms
Location Type
Care Home
Mellish House is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. Providing residential dementia care for up to 48 elderly residents including trial stays, ... Read more
"I'm extremely pleased that Dad has ended up in Hillside. The staff are all lovely and give Dad great care and support. It is a lovely home…"
Read all 69 reviews
from £850 / week
44 Rooms
Location Type
Care Home
Hillside is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. and provides residential care for up to 44 elderly residents including trial stays, respite ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Caring Homes Group Reviews in Suffolk (244)
9.7
Caring Homes Group has a Group Review Score of 9.7 (9.666) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.
from Y R (Daughter of Resident) published on 10 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It was with great sadness that we realised we could no longer care for my mother ourselves, and that she needed a team to keep her safe and well. Mellish House creates a warm, homely and cheerful environment absolutely appropriate for dementia sufferers. Staff are kind and patient with all, and very
willing to help visitors when they come to see their loved ones. The chef takes pride in his work; residents have a choice of meals that are extremely well prepared. Kind and thoughtful activities are arranged for all. Staff are easy to approach, and I have complete confidence in my mother's care.
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Mellish House, and it is lovely to hear you have complete confidence that she's in the best of care with our team. Your feedback will be passed on to the team who will be delighted with your 5* review.
from Alastair M (Son of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum enjoys extended stays at Cotman house each year, in total several months. Despite being respite rather than permanently resident, the way the team welcome her is special -- I brought mum down for her last stay, during the fourth quarter of 2025, and on arrival we were met by a veritable posse of
charming, professional team members from Cotman who were clearly delighted to see her and made her feel comfortable and very welcome right from the start.
We have got to know Cotman well over the last few years. They are just a lovely bunch of genuinely caring people; despite the fact that mum's other home is over 600 miles away, she won't consider staying anywhere else which says a lot. Some of the individual team members are stand-out and I have seen why first hand, but truthfully they are all delightful. When mum is at Cotman, we all feel relaxed knowing she's not only in safe hands but she will be having a lovely time.
Reply from Kirsty Allen, Home Manager at Cotman HouseAlastair, thank you for your kind words and recognition of our team at Cotman House Care Home. We are so pleased to hear that we've met your expectations and that you were greeted warmly at Cotman House. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your comments have been shared with the team, who will be delighted to hear your feedback.
from Rebecca W (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I chose Mellish House after it was recommended to me by a friend. I moved my dad here so he could be closer to me, allowing me to visit more often, and it was very important to me that I made the right decision.
I am pleased to say I truly did. I have been able to see Dad every week and have met so
many kind, caring, and professional staff who ensure that all Dad's needs are met. I am deeply grateful to each and every one of them. Thank you.
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for taking the time to leave us a review, Rebecca. We are so pleased to read your positive comments about your father's care at Mellish House, and that we were recommended by your friend so you can now see him on a regular basis. Your feedback will be passed on to the team.
from R C (Husband of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Bridget's dementia was complex, requiring a loving, dignified and dedicated staff to support her and keeping family informed and reassured at all times. All Mellish House staff go above and beyond without exception to ensure a happy, warm, clean and inviting environment with many stimulating activities
to suit all tastes and needs, including music, garden and general socialising. Good food provided at all times, and when offered to me found it difficult not to accept! Positives all round and to be recommended. A big thank you to all involved!
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for taking the time to leave us a review. We are pleased to read your positive comments about your wife's care at Mellish House and it is great to hear that you've been kept informed and reassured at all times. Your feedback will be passed on to the team.
from S T (Daughter of Resident) published on 19 January 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My Mum has lived at Mellish House for a few years now. She settled in remarkably quickly. The dementia nurse I had contact with during the first couple of years was extremely caring and knowledgeable and everyone at the home always keeps me well informed. Mum appears happy on visits and it is very
easy to visit her whenever we like. There are always plenty of staff around.
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Mellish House and that you're being kept well informed by the team here. Your feedback will be passed on to the team.
from Joe F (Son of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I'm extremely pleased that Dad has ended up in Hillside. The staff are all lovely and give Dad great care and support. It is a lovely home and everyone has been very welcoming to us. I can only recommend the home should anybody be in need of the service.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review, Joe. We are so pleased to read your positive comments about Hillside Care Home and our team, and we're glad that we've been able to give your father the care and support that meets your expectations. Your feedback has been passed on to the team.
from K R (Husband of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Over the years that my wife has been in Mellish House, she has been looked after very well. When possible, she was taken out when the weather was good and would be out in the garden. My wife always liked music, so from time to time, a singer would come to Mellish. It may be a silly thing to say, but
all the staff are very caring. From my point it was good that I could visit anytime, that we were able to celebrate our anniversary, and that my wife was being looked after well.
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for your kind words and recognition of the team at Mellish House. We are so sorry for your loss, and we hope we made your wife's time with us was as comfortable and as peaceful as possible. Your comments will be passed on to the team.
from T K (Daughter-in-law of Resident) published on 9 December 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
We have been pleased with my Mother-in-laws care, she seems settled and happy. The home is tired and in need of a refurb (which I know is being planned). Meal's look good and healthy, and plenty of hot and cold drinks provided through out the day.
The carers have been approachable and supportive
in some difficult times, I visit a couple of times a week and have seen lovely social activities with all the residents and the staff do try and keep an upbeat and happy atmosphere.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your Mother-In-Law is receiving and it's lovely to read how settled she is at the home and with our team. Your feedback has been passed on to the team.
from N I (Friend of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I can say that the team at Hillside have been really supportive to both our friend and us. Everything from being shown around initially to taking us through the process needed to arrange a room for our friend has been amazing. This support has continued and we really appreciate how much support and
advice we have been given. We feel confident that our friend is being very well looked after - from feedback both from our friend and the help we have experienced first hand. We were recommended to Hillside and I would certainly recommend them to all our friends and family. We have found every single member of staff to be very welcoming and they always find the time to say hello and make sure we have any support or help needed, or even a cup of tea when we visit! There is definitely a lovely feeling of homeliness and care.
I would like to say a special thank you to Marta and Lee who have both been very supportive and helpful.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your friend is receiving and recognition of the team at Hillside Care Home. Your feedback has been passed on to the team.
from K N (Son of Resident) published on 24 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All good
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for taking the time to leave us a review. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
from A P (Daughter of Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum is well cared for by all the staff at Hillside. They encourage independence and assist when needed. They have time to have a chat with mum, while doing their jobs/checks and always with a smile.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team here at Hillside Care Home. Your feedback has been passed on to the team.
from L C (Daughter of Resident) published on 17 September 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
Although the care home is tired and in need of new carpet and furniture, the care given to mum and I has been good most of the time Her wishes and mine have been respected and appreciated
The food has been ok. Interesting at times with the different chefs and their skills. I feel it sometimes
understaffed although I've been told it's not
I made friends with most of the staff and in the early days when it was busy , there was a lot of laughter at times
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review and for your kind words and recognition of the team at Hillside Care Home. We are pleased to hear your mother is getting the care needed and that both of your wishes have been respected and appreciated. Your comments have been shared with the team who will be delighted to hear your feedback
from Michael H (Husband of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
As a fulltime carer, I needed a break and made a visit. Right from the start, I was greeted by very pleasant and helpful staff who went overboard with explanations, etc. Decision made, my wife went in for 3 weeks respite care, and I could not have wanted for anything better. Staff were great, the food
looked good and not once did I hear the wife complain or say she wanted to go home. If the need arises again, I would have no hesitation in going back to this care home. Many thanks to all.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review, Michael. We are so pleased to read your positive comments about your wife's care at Hillside Care Home and it is lovely to hear she enjoyed the food and that you'd have no hesitation in returning. Your feedback will be passed on to the team who will be delighted with your review.
from A D (Granddaughter of Resident) published on 17 September 2025
Submitted via Website • Report
Overall Experience3.0 out of 5
Over all care from staff is good. Staff that I have come in contact with are friendly.
The only concern we have is the quality of the food. My grandad consistently complains that the food is not good.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your grandad is receiving and recognition of the team, we will reach out to you to discuss your concerns. Your feedback has been passed on to the team.
from Valerie S (Wife of Resident) published on 21 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My experience with the home has been care caring and a lovely place to visit. The staff and carers made the home into a beautiful caring place.
Reply from Maekhala Allan, Home Marketing at Mellish House Residential HomeWe would like to thank you for taking the time to leave us a review and for your positive comments about the home and team at Mellish House. All comments will be passed on to the team.
from G C (Daughter of Resident) published on 11 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care home has been extremely supportive in the transition of my mother and father, coming from their own home into hospital and then onto residential care. I have always been updated on any requirements my parents need, and they have acted very professionally and with kindness. Not only to my parents
but to my husband and myself. We are always, when visiting, welcomed with a friendly smile.
Reply from Maekhala Allan, Home Manager at Hillside Care HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your parents are receiving and recognition of the team at Hillside Care Home. Your feedback has been passed on to the team.
from L C (Daughter of Resident) published on 23 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Dad came for a week's respite to Cotman House in March. The staff were really friendly, helpful and supportive. Communication was excellent, and staff were really professional and caring. I would definitely recommend Cotman House and felt my Dad was being looked after and having his care needs met.
Reply from Kirsty Allen, Cotman House Manager at Cotman HouseThank you for taking the time to leave us a review and for your kind words and recognition of the team at Cotman House Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted with your 5* review.
from Claire S (Wife of Resident) published on 15 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband recently spent 19 days in respite care at Cotman House. The staff were all very friendly and welcoming and the standard of care was excellent. The atmosphere there is very positive and pleasant.
The building and surroundings are modern and clean and they have a beautiful well kept garden.
My
husband is already looking forward to his next visit.
Reply from Kirsty Allen, Cotman House Manager at Cotman HouseThank you for taking the time to leave us a review. We are so pleased to read your positive comments about our care home, Cotman House, and the team that work so hard every day to deliver the high standard of care we strive for. Your feedback will be passed on to the team, who will be delighted with your 5* review.
from C H (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Always a friendly welcome from staff. My mum is usually in the lounge during visits. Mum is clean, clothing clean, Mum always sitting well. Mum given a choice of meals which were colourful and looked appetising. Staff always spoke to my mum in a dignified friendly way. As a carer, myself (my career)
I always felt total confidence in the staff and management. Thank you Mellish House.
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your Mum's care at Mellish House and it is lovely to hear you have total confidence in the team here. Your feedback will be passed on to the team who will be delighted with your 5 star review.
from Lynne S (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was a resident in the Dementia care unit at Mellish House for almost two years.
I would like to say thank you and praise all the staff who cared so compassionately for her and myself when I visited, you really are an amazing group of people led by the lovely manager. Thank you for making
the most difficult couple of years bearable.
Reply from Maekhala Allan, Home Manager at Mellish House Residential HomeThank you, for your kind words and recognition of the team at Mellish House. We are sorry for your loss, and we're glad to have made the past couple of years easier for you. Your comments will be passed on to the team.
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