Care Homes Owned by Caring Homes Group in Suffolk
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Suffolk for Caring Homes Group are showing below.
View the details of all 21 locations (with 1347 reviews) owned by Caring Homes Group
Caring Homes Group Locations in Suffolk (3)
Cotman House
9.8
95 reviews
Garfield Road, Felixstowe IP11 7PU
"My Dad came for a week's respite to Cotman House in March. The staff were really friendly, helpful and supportive. Communication was…" Read all 95 reviews
Location Type Care Home
A warm welcome to Cotman House Care Home, where high quality care is more than just a service – it's an unwavering commitment. The team personalises every aspect of life at the home to meet the unique needs of every resident, from assisting with memory… Read more about Cotman House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 62 Rooms
- from £1,188 / week
Mellish House Residential Home
9.7
74 reviews
20a Kings Hill, Great Cornard, Sudbury CO10 0EH
"My experience with the home has been care caring and a lovely place to visit. The staff and carers made the home into a beautiful caring…" Read all 74 reviews
Location Type Care Home
Mellish House is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. Providing residential dementia care for up to 48 elderly residents including trial stays, respite breaks and convalescent care as well as long… Read more about Mellish House Residential Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Acquired Brain Injury
- 48 Rooms
- from £1,283 / week
Hillside Care Home
9.3
67 reviews
20 Kings Hill, Great Cornard, Sudbury CO10 0EH
"My mum is well cared for by all the staff at Hillside. They encourage independence and assist when needed. They have time to have a chat…" Read all 67 reviews
Location Type Care Home
Hillside is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. and provides residential care for up to 44 elderly residents including trial stays, respite breaks and convalescent care as well as long term care.… Read more about Hillside Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 44 Rooms
- from £1,073 / week
Caring Homes Group Reviews in Suffolk (236)
9.7
Caring Homes Group has a Group Review Score of 9.7 (9.701) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.
Review of
Hillside Care Home
from N I (Friend of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can say that the team at Hillside have been really supportive to both our friend and us. Everything from being shown around initially to taking us through the process needed to arrange a room for our friend has been amazing. This support has continued and we really appreciate how much support and
advice we have been given. We feel confident that our friend is being very well looked after - from feedback both from our friend and the help we have experienced first hand. We were recommended to Hillside and I would certainly recommend them to all our friends and family. We have found every single member of staff to be very welcoming and they always find the time to say hello and make sure we have any support or help needed, or even a cup of tea when we visit! There is definitely a lovely feeling of homeliness and care.
I would like to say a special thank you to Marta and Lee who have both been very supportive and helpful.
I would like to say a special thank you to Marta and Lee who have both been very supportive and helpful.
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Review of
Mellish House Residential Home
from K N (Son of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All good
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Review of
Hillside Care Home
from A P (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is well cared for by all the staff at Hillside. They encourage independence and assist when needed. They have time to have a chat with mum, while doing their jobs/checks and always with a smile.
Reply from Maekhala Allan, Home Manager at Hillside Care Home
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Review of
Hillside Care Home
from L C (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although the care home is tired and in need of new carpet and furniture, the care given to mum and I has been good most of the time Her wishes and mine have been respected and appreciated
The food has been ok. Interesting at times with the different chefs and their skills. I feel it sometimes
The food has been ok. Interesting at times with the different chefs and their skills. I feel it sometimes
understaffed although I've been told it's not
I made friends with most of the staff and in the early days when it was busy , there was a lot of laughter at times
I made friends with most of the staff and in the early days when it was busy , there was a lot of laughter at times
Reply from Maekhala Allan, Home Manager at Hillside Care Home
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Review of
Hillside Care Home
from Michael H (Husband of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a fulltime carer, I needed a break and made a visit. Right from the start, I was greeted by very pleasant and helpful staff who went overboard with explanations, etc. Decision made, my wife went in for 3 weeks respite care, and I could not have wanted for anything better. Staff were great, the food
looked good and not once did I hear the wife complain or say she wanted to go home. If the need arises again, I would have no hesitation in going back to this care home. Many thanks to all.
Reply from Maekhala Allan, Home Manager at Hillside Care Home
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Review of
Hillside Care Home
from A D (Granddaughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Over all care from staff is good. Staff that I have come in contact with are friendly.
The only concern we have is the quality of the food. My grandad consistently complains that the food is not good.
The only concern we have is the quality of the food. My grandad consistently complains that the food is not good.
Reply from Maekhala Allan, Home Manager at Hillside Care Home
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Review of
Mellish House Residential Home
from Valerie S (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience with the home has been care caring and a lovely place to visit. The staff and carers made the home into a beautiful caring place.
Reply from Maekhala Allan, Home Marketing at Mellish House Residential Home
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Review of
Hillside Care Home
from G C (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home has been extremely supportive in the transition of my mother and father, coming from their own home into hospital and then onto residential care. I have always been updated on any requirements my parents need, and they have acted very professionally and with kindness. Not only to my parents
but to my husband and myself. We are always, when visiting, welcomed with a friendly smile.
Reply from Maekhala Allan, Home Manager at Hillside Care Home
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Review of
Cotman House
from L C (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad came for a week's respite to Cotman House in March. The staff were really friendly, helpful and supportive. Communication was excellent, and staff were really professional and caring. I would definitely recommend Cotman House and felt my Dad was being looked after and having his care needs met.
Reply from Kirsty Allen, Cotman House Manager at Cotman House
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Review of
Cotman House
from Claire S (Wife of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband recently spent 19 days in respite care at Cotman House. The staff were all very friendly and welcoming and the standard of care was excellent. The atmosphere there is very positive and pleasant.
The building and surroundings are modern and clean and they have a beautiful well kept garden.
My
The building and surroundings are modern and clean and they have a beautiful well kept garden.
My
husband is already looking forward to his next visit.
Reply from Kirsty Allen, Cotman House Manager at Cotman House
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Review of
Mellish House Residential Home
from C H (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always a friendly welcome from staff. My mum is usually in the lounge during visits. Mum is clean, clothing clean, Mum always sitting well. Mum given a choice of meals which were colourful and looked appetising. Staff always spoke to my mum in a dignified friendly way. As a carer, myself (my career)
I always felt total confidence in the staff and management. Thank you Mellish House.
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Review of
Mellish House Residential Home
from Lynne S (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a resident in the Dementia care unit at Mellish House for almost two years.
I would like to say thank you and praise all the staff who cared so compassionately for her and myself when I visited, you really are an amazing group of people led by the lovely manager. Thank you for making
I would like to say thank you and praise all the staff who cared so compassionately for her and myself when I visited, you really are an amazing group of people led by the lovely manager. Thank you for making
the most difficult couple of years bearable.
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Review of
Mellish House Residential Home
from Deborah P (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident at Mellish House for 18 months. During this time my mum was happy and settled, we watched her become one of the Mellish family with every staff member making her feel special and all our family members welcome at any time. Mum was shown care and kindness at the highest level
and staff went above and beyond their duties. As a family, we felt relaxed and comfortable when there but more importantly knew mum was well looked after when we were not. This gave us the time for our own lives which made seeing Mum and joyful time. Staff kept us informed of any changes and acted quickly when it was necessary. Mum always said she did not want to go into a home and we struggled with the decision but from day one we knew Mellish was the safest place for her and it soon became her home. When Mum died, the staff cared for Mum and us, something I will never forget. Mellish House is a special place with very special people in it, I will be forever thankful.
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Review of
Cotman House
from James H (Son of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Cotman House promotes and generates an excellent community style atmosphere through it's good management team and carers. Requesting any information or suggestions are always taken seriously and professionally. With the cafe especially, it is a good hub to relax with other resident's families. Happy
and hardworking staff who are very approachable and friendly.
Reply from Kirsty Allen, Cotman House Manager at Cotman House
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Review of
Cotman House
from Jackie H (Sister of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother stayed at Cotman House for three weeks in November/December 2024, to recuperate from a full hip replacement. My brother has learning difficulties and autism. Cotman House provided a safe and happy environment for him and he loved all the staff and the many activities provided for residents.
Everyone at the home is friendly, helpful and caring, and I also received moral support from key members of staff, which was invaluable. I cannot thank everyone enough. My brother lives locally and it is a great comfort to know that, when the time comes, there will be a lovely place for him to go and live. It is excellent in every respect.
Reply from Kirsty Allen, Cotman House Manager at Cotman House
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Review of
Cotman House
from Alan H (Son of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father initially went to Cotman House for a 3 week respite break, with a view to make this a permanent residency should he feel happy and settled, and the home met his needs.
My first impression was of a clean and modern home, spacious, with a great location and stunning views over the seafront.
The
My first impression was of a clean and modern home, spacious, with a great location and stunning views over the seafront.
The
staff that handled our initial enquiry and application, were very friendly and professional, everything was carefully explained.
My positive comments are:
The staff are very good, always in good spirits and they communicate well with my father, and ourselves.
The home is clean and well organised, the various social spaces mean that there is always somewhere quiet to sit, the views are fantastic, the garden is also a little gem.
Activities take place twice a day, and include light chair exercises for physical activity, singing, crafts, games etc, plus there is a dedicated cinema room.
There is a cafe on the lower floor, very useful.
We feel very involved and welcomed as visitors.
My positive comments are:
The staff are very good, always in good spirits and they communicate well with my father, and ourselves.
The home is clean and well organised, the various social spaces mean that there is always somewhere quiet to sit, the views are fantastic, the garden is also a little gem.
Activities take place twice a day, and include light chair exercises for physical activity, singing, crafts, games etc, plus there is a dedicated cinema room.
There is a cafe on the lower floor, very useful.
We feel very involved and welcomed as visitors.
Reply from Kirsty Allen, Cotman House Manager at Cotman House
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Review of
Mellish House Residential Home
from N A (Daughter-in-law of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother-in-law moved into Mellish House in July 2024 from Spain, her transition was very good.
In November, myself and her son attended a dementia awareness course, it was fantastic. So informative and the lady was so knowledgable.
In November, myself and her son attended a dementia awareness course, it was fantastic. So informative and the lady was so knowledgable.
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Review of
Mellish House Residential Home
from C H (Brother of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment of my first visit to see my brother, I was treated with courtesy and efficiency by all staff. My brother, during his first week here, has been looked after to the highest standards. His room is very tidy, his clothes were soon taken and marked for laundry purposes together with his personal
possessions. The food is first-class and very healthy and nutritious. I cannot express my appreciation more highly than I have. What fantastic staff you have.
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Review of
Cotman House
from J L (Wife of Resident) published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Experience has been excellent. Thank you to two staff members in particular and all staff and carers for all their kindness.
Reply from Kirsty Allen, Cotman House Manager at Cotman House
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Review of
Mellish House Residential Home
from John S (Son of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Outstanding team with many long-term members and superb care management people. My Dad, who had mixed dementia stayed at Mellish for respite care in 2023 and moved there permanently when we could no longer cope at home. Despite being largely blind and deaf, he was happy there thanks to the attentive
care of the staff who made sure he was clean, comfortable, warm and well-fed, and that he had some company every day. Whenever I had concerns, the team addressed them promptly and completely, giving me complete confidence in their care.
Reply from Maekhala Allan, Home Manager at Mellish House Residential Home
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Awards / Recognitions (39)
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