Care Homes Owned by Caring Homes Group in Suffolk

The interaction with Kirsty has been and still is second to none. I am always fully informed and therefore have peace of mind. John is very happy at Cotman House and this because of the care and attention he receives. Once again, thank you

Very caring towards the residents.

My relative has recently moved into Cotmas House, we are very happy with her room which is bright and well furnished. This opens onto the well kept garden area. The cafe opens onto this area, where she enjoys bringing family and friends for refreshment and sea views. The staff and all the carers offer friendly support of her health needs and are very kind towards her. There are regular activities which she is gradualy joining in with, she particulalry likes the visits from local dog walkers. The food menu is very godd and varied and she us encouraged to keep up her hydration. Provision of a mini fridge in her room would be good as she loves to keep snacks, fruit etc? The management are very approachable and help with any problems/queries. The overall cleanliness we can not fault either or the security in place.

Absolutely can not fault the home at all. The staff are amazing and so caring. The food is 2nd to none,well done the chefs! My uncle is settled and his room is lovely and kept spotlessly clean by the great domestic staff. Nothing but praise for such a lovely care home. A difficult decision to make at the time but can't fault the place.

We need to put my mum in for respite. She was made welcome and she really enjoyed her stay for 3 weeks. We had an option to leave her for the 3rd week which we took advantage of due to personal circumstances she needed to stay a week longer. She really enjoyed the activities that were on every day. She was very happy at Cotman House all staff looked after her needs very well. Mum said herself she could not fault the care and activities she was very happy.

Mum came in for two weeks respite. She really enjoyed it and came home having put on a few pounds. The staff and management were brilliant at fitting us in at short notice.and the care given to my mother. Without hesitation i would recommend this home .

When I have my other knee replaced, I wont hesitate to book into Cotman House, - that is if there's space and they'll have me!!!

It was with great sadness that we realised we could no longer care for my mother ourselves, and that she needed a team to keep her safe and well. Mellish House creates a warm, homely and cheerful environment absolutely appropriate for dementia sufferers. Staff are kind and patient with all, and very willing to help visitors when they come to see their loved ones. The chef takes pride in his work; residents have a choice of meals that are extremely well prepared. Kind and thoughtful activities are arranged for all. Staff are easy to approach, and I have complete confidence in my mother's care.

We have got to know Cotman well over the last few years. They are just a lovely bunch of genuinely caring people; despite the fact that mum's other home is over 600 miles away, she won't consider staying anywhere else which says a lot. Some of the individual team members are stand-out and I have seen why first hand, but truthfully they are all delightful. When mum is at Cotman, we all feel relaxed knowing she's not only in safe hands but she will be having a lovely time.

I am pleased to say I truly did. I have been able to see Dad every week and have met so many kind, caring, and professional staff who ensure that all Dad's needs are met. I am deeply grateful to each and every one of them. Thank you.

Bridget's dementia was complex, requiring a loving, dignified and dedicated staff to support her and keeping family informed and reassured at all times. All Mellish House staff go above and beyond without exception to ensure a happy, warm, clean and inviting environment with many stimulating activities to suit all tastes and needs, including music, garden and general socialising. Good food provided at all times, and when offered to me found it difficult not to accept! Positives all round and to be recommended. A big thank you to all involved!

My Mum has lived at Mellish House for a few years now. She settled in remarkably quickly. The dementia nurse I had contact with during the first couple of years was extremely caring and knowledgeable and everyone at the home always keeps me well informed. Mum appears happy on visits and it is very easy to visit her whenever we like. There are always plenty of staff around.

Over the years that my wife has been in Mellish House, she has been looked after very well. When possible, she was taken out when the weather was good and would be out in the garden. My wife always liked music, so from time to time, a singer would come to Mellish. It may be a silly thing to say, but all the staff are very caring. From my point it was good that I could visit anytime, that we were able to celebrate our anniversary, and that my wife was being looked after well.

All good

My experience with the home has been care caring and a lovely place to visit. The staff and carers made the home into a beautiful caring place.

My Dad came for a week's respite to Cotman House in March. The staff were really friendly, helpful and supportive. Communication was excellent, and staff were really professional and caring. I would definitely recommend Cotman House and felt my Dad was being looked after and having his care needs met.

My husband is already looking forward to his next visit.

Always a friendly welcome from staff. My mum is usually in the lounge during visits. Mum is clean, clothing clean, Mum always sitting well. Mum given a choice of meals which were colourful and looked appetising. Staff always spoke to my mum in a dignified friendly way. As a carer, myself (my career) I always felt total confidence in the staff and management. Thank you Mellish House.

I would like to say thank you and praise all the staff who cared so compassionately for her and myself when I visited, you really are an amazing group of people led by the lovely manager. Thank you for making the most difficult couple of years bearable.

My mum has been a resident at Mellish House for 18 months. During this time my mum was happy and settled, we watched her become one of the Mellish family with every staff member making her feel special and all our family members welcome at any time. Mum was shown care and kindness at the highest level and staff went above and beyond their duties. As a family, we felt relaxed and comfortable when there but more importantly knew mum was well looked after when we were not. This gave us the time for our own lives which made seeing Mum and joyful time. Staff kept us informed of any changes and acted quickly when it was necessary. Mum always said she did not want to go into a home and we struggled with the decision but from day one we knew Mellish was the safest place for her and it soon became her home. When Mum died, the staff cared for Mum and us, something I will never forget. Mellish House is a special place with very special people in it, I will be forever thankful.