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Care Homes Owned by Caring Homes Group in Oxfordshire

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Only the locations & reviews in Oxfordshire for Caring Homes Group are being shown.

Caring Homes Group Locations in Oxfordshire (1)

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1 Care Home owned by Caring Homes Group in Oxfordshire

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Benson House
Churchfield Lane, Benson, Wallingford OX10 6SH
9.782 Reviews
Benson House
Benson House
"My husband had a short respite stay in Benson House after his operation. On first visiting Benson House we were impressed by the ambience..."Read all 82 reviews

from £1,907 / week70 rooms

Location Type: Care Home

The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home is... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Caring Homes Group Reviews in Oxfordshire (82)

9.7

Caring Homes Group has a Group Review Score of 9.7 (9.692) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.

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Showing 82 reviews matching selected criteria
Review of Benson House from Wendy B (Wife of Resident) published on 17 July 2026 Submitted via Website•
Overall Experience
My husband had a short respite stay in Benson House after his
operation. On first visiting Benson House we were impressed by
the ambience of the place which felt more like an upmarket hotel
than a care home. It is modern, clean, cool and the staff were all
very welcoming. During his stay Philip received care and attention

of the very best. Thank you to all.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Wendy. We are pleased to read your positive comments about the quality of care that you husband received at Benson House, and we hope his recovery continues to go well. Your feedback will be passed on to the team.

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Review of Benson House from Sarah B (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card•
Overall Experience
My father was only with you for 9 days leading up to his passing.
From the moment he arrived everyone was friendly, helpful and caring.
He was treated with respect, kindness and understanding.
After his death the tea and cake was especially welcome.

I felt we were lucky his last few days were in such a special place - Thank you

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Sarah, for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we're glad the tea and cake were welcomed at such a delicate time. Your comments will be passed on to the team.

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Review of Benson House from Ian B (Son of Resident) published on 24 June 2026 Submitted via Website•
Overall Experience
We were very happy with the quality of the service and care provided by the home overall.
The only negative would be that one SRN (Nurse) on duty on my mother's floor 2 was always quite abrupt and rude and she never answered alarm bells, we witnessed this first hand - we reported this to the home's General Manager.
Saying that there were a lot of caring staff who were lovely to my mother.

We always liked the atmosphere in the home which we normally found to be very friendly, calm, and relaxed.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Ian. We are pleased to read your positive comments about the quality of care at Benson House, and that you liked the atmosphere created by the team. Your feedback will be passed on to the team.

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Review of Benson House from Mark W (Son of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

The Care Home is first class. The staff are brilliant and should be commended on everything they do. They care for my mum in the same way as I have all my life. That says it all.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Mark. We are so pleased to read your positive comments about the team at Benson House as we continue to meet your expectations. Your feedback will be passed on to the team who will be delighted with your review.

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Review of Benson House from Jude G (Daughter of Resident) published on 15 June 2026 Submitted via Website•
Overall Experience

Benson House treat dad with the utmost dignity and respect he deserves. All the staff are welcoming, friendly and delightful to be around. As a family we have come through an exceptionally challenging 9 months since Dad suffered such a serious fall. But we know it is the best decision we have made to move dad here. He is safe and so well cared for. Despite the sadness of our personal.situation, I look forward to my visits several days a week. I can't say thank you enough for all that they do for my beloved father.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Jude. We are so pleased to read your positive comments about your father's care at Benson House and that you look forward to visiting him here. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Benson House from J H (Daughter of Resident) published on 15 June 2026 Submitted via Website•
Overall Experience
My mother was resident at Benson House for 15 months. We were confident from the outset that we had made the right choice - a purpose-built modern building with ensuite rooms and spacious, well-equipped common areas. The gardens were well-maintained and open to all, and there were always plenty of activities and events going on. Family and residents were all made to feel welcome from the start, and I had nothing but positive feedback from Mum's other visitors.

Staff were all so kind, patient and good-humoured - even under difficult circumstances - and I had regular updates from staff and care reviews. Access to a GP was much appreciated. End of life care was respectful and compassionate, and as a family we all felt very much cared for.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we are glad your family felt cared for in the difficult moments. Your comments will be passed on to the team.

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Review of Benson House from M H (Resident / Service User) published on 18 May 2026 Submitted via Website•
Overall Experience
There is a very nice atmosphere in the home.
I find it very relaxed but I have everything I want

When and if I have to ring the bell someone always comes quickly. Although the staff are busy they are always pleasant and helpful.And not bullying in any way.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care at Benson House and that you're enjoying the atmosphere that the team create. Your feedback will be passed on to the team who will be delighted with your review.

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Review of Benson House from C P (Daughter of Resident) published on 12 May 2026 Submitted via Website•
Overall Experience
I met with Dads Dr yesterday to discuss and review his care and treatment plans for now and the future lovely Dr and nurse respectful and caring
Staff are always great and helpful

Dad has settled in well and says often that we have done him proud to choose Benson house it's a nice light well equipped room with good food and very helpful staff and he also likes the humour and banter he gives and gets back from the staff respectfully

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your father's care at Benson House, and it is lovely to hear he's settled in so well. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Benson House from Susan F (Daughter of Resident) published on 28 April 2026 Submitted via Website•
Overall Experience
My Mother has been a resident of Benson House since the summer of 2025. We are especially pleased with the level of kindness and helpfulness of the staff. The cleanliness of her room and common areas and the good food, including High Teas with delicious cakes, mean that Mum is very happy both with her room and her care. The activities are varied and she enjoys joining in with everything including Balloon Badminton, seated exercises and lots of singing. However, if she wants a break and some peace and quiet then there are plenty of places she can just sit and watch the world go by. Whenever she has needed medical attention the local GP, working with the care home staff, visits her, and gives a level of care that affords us all peace of mind.
The local church includes the home with visits and services, which is very inclusive and uplifting. Its lovely that whatever time we are able to visit, we are made to feel part of the community too.

A big thank you to you all.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Susan. We are so pleased to read your positive comments about your mother's care at Benson House, and it is lovely to hear she enjoys the activities that the team arrange. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Benson House from A T (Respite Resident) published on 16 April 2026 Submitted via Website•
Overall Experience
The staff were kind and helpful although some seemed to require better training . I had to ask on several occasions for my water jug to be refilled this should have been done twice a day My room was comfortable and the furniture was in keeping it was nice to have a fridge. A bedside light would have been appreciated as I found the centre chandelier too bright.

The food was not acceptable as what was written on the menu was often not what was produced . Often cold and the chef / cooks had no idea what ingredients are required to make certain meals and presentation poor also lack of green vegetables . There must be a great deal of food wasted. Considering I was visited in hospital and asked what I like to eat you couldn't even provide natural yogurt. Frankly the hospital food was better.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave a review. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.

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Review of Benson House from V O (Wife of Resident) published on 16 April 2026 Submitted via Website•
Overall Experience
I am very happy to have found Benson House Care home. It is warm, luxurious and welcoming with smiling staff and residents, beautifully furnished and with excellent food and surroundings.
The Manager came to visit us when we were hoping my husband would be admitted. When she came, I observed with great admiration the highly professional and very experienced way in which she handled my dementing and tetchy husband. A bond was formed between them through mutual medical work experience. (he is a retired doctor).
When he arrived for admission at the Home, she was waiting for him with open and welcoming arms and assuring him they would look after him.

The horror and exhaustion accompanying a rapidly progressive dementia will be recognised by all who experience it. I can only say that my husband's admission has provided me with great relief. I feel he is in the best possible place and cared for by the best possible people. I am extremely grateful.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Benson House, and it is lovely to hear that him being at our care home has provided you with the peace of mind that he's being well looked after. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Benson House from C A (Daughter of Resident) published on 16 April 2026 Submitted via Website•
Overall Experience
As a family we chose Benson House for its light surroundings, lovely garden and open spaces to spend time with our loved one when visiting. The rooms are lovely and clean.
The majority of Carers we cannot fault: for their empathy and kindness, to both our Mum and to us as a family.

There has been more frustration with comms and management. We don't always hear back. It seems like simple systems could be put in place to help new families with no idea how a Care Home works. We sometimes worry about the staffing numbers and think more knowledge of dementia would be helpful. The Carers and Nurses do their best with what they know. Leaving a loved one in someone else's hands is a huge thing. Benson House has the potential to become truly excellent with better management.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave a review and for your comments about our home and team. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.

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Review of Benson House from Jeremy B (Son of Resident) published on 15 April 2026 Submitted via Website•
Overall Experience
Mum lived at Benson House for just over 3 years. From the outset it was clear that she had entered a modern,
clean, tidy, and loving home. She received exemplary care from the many kind
personable carers who fussed over her with busy hands and friendly smiles on
a daily basis. Visitors were treated with the same genial courtesy, invited
to share the hot drinks and delicious cakes which mum enjoyed so much.
She celebrated her 90th birthday in some style up in a room on the first
floor with friends, family, and staff alike. As her physical health
deteriorated and she became essentially bed bound, the carers and
nursing staff continued their duties regularly turning her in bed to prevent
pressure sores, which she never suffered from as a result of their diligence.
In her final week of life this excellent care continued and an
appropriate end-of-life pathway was embarked on with the emphasis being on maintaining her dignity to the end.

Care homes do not come any better than this.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Jeremy, for your kind words and recognition of the team at Benson House. We are sorry for the loss of your mum, and we are pleased that we were able to give her the dignity she deserved while with us. Your comments will be passed on to the team.

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Review of Benson House from Helen K (Daughter of Resident) published on 15 April 2026 Submitted via Website•
Overall Experience

My almost 90 year old father has spent a couple of periods in respite care at Benson House where he has been looked after by the kind and experienced staff there. It's been a huge relief to the family knowing that he is in safe hands, and we've been made to feel very welcome whenever we spend time with him there. Benson House has been really understanding and responsive to situations when they've proved urgent and always demonstrate patience and a very personal approach. They handle delicate situations with consideration, respect and professionalism and we have hugely appreciated the care they have been taking of him.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Helen. We are so pleased to read your positive comments about your father's care and the team at Benson House. It is lovely to read that you have complete confidence that he's in safe hands with our team. The care and services we provide to our...  

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Review of Benson House from Anthony W (Husband of Resident) published on 16 March 2026 Submitted via Website•
Overall Experience

Since my wife has been in Benson House, now for over a month, she has been shown nothing but kindness and respect from all members of staff while she continues on her Dementia Journey. I highly recommend Benson House.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Anthony. We are so pleased to read your positive comments about your wife's care at Benson House and it is lovely to hear you fully recommend our home. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Benson House from Susan W (Sister of Resident) published on 9 March 2026 Submitted via Website•
Overall Experience

I would like to thank Benson House for the outstanding care they all gave my brother, Patrick, during his three months of care. Everyone was so kind to him and the facilities there were second to none. Unfortunately Pat passed in their care and the dignity given to him will always be remembered by all his family and friends.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Susan, for your kind words and recognition of the team at Benson House. We are sorry for the loss of your brother, and we are pleased that we were able to give him the dignity he deserved while with us Your comments will be passed on to the team.

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Review of Benson House from David T (Son of Resident) published on 25 February 2026 Submitted via Website•
Overall Experience

A very good level of care for my father, understanding and compassionate staff. Excellent communication about an issues arising with my Dad's care. Very comfortable and caring environment. The afternoon tea was excellent, with some of the best cake, and for both residents and visitors.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, David. We are so pleased to read your positive comments about the team and your father's care at Benson House, and we're glad you enjoyed our afternoon tea with cake! Your feedback will be passed on to the team who will be delighted with your review.

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Review of Benson House from D C (Friend of Resident) published on 25 February 2026 Submitted via Postal Card•
Overall Experience
My friend received excellent care and support in very challenging circumstances

I have been very impressed by the kindness of all of the staff I have met and by the wonderful facilities

↩Reply from Cathy Deocadez, Home Manager at Benson House

We would like to thank you for taking the time to leave us a review and for your positive comments about the home and team at Benson House. All comments will be passed on to the team.

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Review of Benson House from Jonathan P (Nephew of Resident) published on 8 January 2026 Submitted via Postal Card•
Overall Experience

Our uncle only had 3 months in Benson House. As a family we were impressed with everyones friendliness and professionalism. He required some specialist care to keep him comfortable. This was achieved. He shared jokes with the nursing staff and was never in pain. The staff are thoughtful and compassionate we have been happy that he was able to pass his last 3 months in such a good place. He never left his room and had difficulty with his appetite hence the satisfactory ratings below. Thank you for looking after our uncle.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Jonathan, we are so sorry for your loss. We are pleased that your uncle received the care that he needed while with us, and that he was comfortable with our team. Your comments will be passed on to the team.

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Review of Benson House from Penny M (Wife of Resident) published on 22 December 2025 Submitted via Website•
Overall Experience
My husband has been at Benson House for nearly three years and during that time has had the most marvellous care from every member of the staff, be it nursing, wellbeing, administrative or maintenance. The care and consideration given to him has been exemplary in all aspects. The home is always beautifully clean, bright and welcoming and the gardens are well tended. The staff are all very friendly and helpful and very professional. A great weight was removed from my shoulders when my husband came to live at the home. The staff have also given much support to me at difficult times which is much appreciated.

I visited several care homes before choosing this one and I can highly recommend Benson House as being the best in the area.

↩Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Penny. We are so pleased to read your positive comments about the team and your husband's care at Benson House, and we're glad to have been able to support you in the difficult times. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Awards / Recognitions (40)

News (2) & Events (0)

News

  • 22 May 2025

    Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...

  • 23 Apr 2025

    Caring Homes has embarked upon the group-wide implementation of a digital reception system which is already proving a success in the first five care homes to adopt the technology. This...

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