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Care Home Owned by Caring Homes Group in Oxfordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Caring Homes Group in Oxfordshire

Only the locations & reviews in Oxfordshire for Caring Homes Group are showing below.

View the details of all 21 locations (with 1330 reviews) owned by Caring Homes Group

Caring Homes Group Locations in Oxfordshire (1)

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1 Care Home owned by Caring Homes Group in Oxfordshire
Benson House

Churchfield Lane, Benson, Wallingford OX10 6SH 

9.8 64 reviews
"My husband came to live at Benson House in August 2025. We are both pleased that he is safely there - it is a real home. His room is…"   Read all 64 reviews
Location Type Care Home

Benson House is a purpose-built luxury care home, providing quality nursing, residential and dementia care for up to 70 residents on a permanent and short stay basis, giving you peace of mind that if your care needs change, they can support you. Their… Read more about Benson House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 70 Rooms
  • from £1,782 / week

Caring Homes Group Reviews in Oxfordshire (64)

9.7

Caring Homes Group has a Group Review Score of 9.7 (9.664) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.

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Review of

Benson House

from Susan W (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to live at Benson House in August 2025. We are both pleased that he is safely there - it is a real home.
His room is lovely and he is enjoying having some personal possessions around him.
The staff are lovely, so kind and caring, but 'professional' all the time. The food is amazing
with a very wide choice. He says the days pass quickly, in no small part due to the wellbeing team. As a visitor I always feel welcome.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Susan. We are so pleased to read your positive comments about your husband's care at Benson House, it is lovely to hear he's feeling safe with us and that when you visit us, you feel welcome. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of

Benson House

from Alastair T (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1/ Kind & attentive staff, easy to approach for aid
2/ Need to train nursing assistants to enable dressings change to free up nurses workload
3/ High quality rooms & gardens
4/ Give relevant residents code for front door.
5/ Overall nice play to stay & recuperate
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Alastair. We hope you enjoyed your stay with us at Benson House Care Home and appreciate the feedback regarding the home and team.

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Review of

Benson House

from Vincent A (Son of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was asked by the receptionist and office staff if you would be attending the meeting tonight. I said there is no point as you cannot improve perfection. Each and every one of the staff team makes mum's stay extremely nice. All the staff are happy and always greet with a smile nothing is a problem.
Mum appears much happier since residing at Benson House. Her diet has improved immensley, hat's of to all the staff. Thank you all very much.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Vincent. We are so pleased to read your positive comments about your mother's care at Benson House, it is lovely to hear she's happy at the home and that her diet has improved. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of

Benson House

from Wendy B (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very lucky to be sent to this lovely care home. The bed is very comfortable & the room is very clean, all the staff are cheerful & so helpful Food is ex with a vide choice.
I am in a short term residents bed sent by hospital, with a broken shoulder.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your experience at Benson House and that the team and food we offer lived up to your expectations. The team will be delighted with your 5 star feedback and we'll pass this on to them.

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Review of

Benson House

from Catherine H (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, friendly staff who provide regular updates. Dad is enjoying his time at Benson House and loves the food and the broad range of activities. He hasn't stopped talking about the boat trip that I was able to join him on.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Catherine. We are so pleased to read your positive comments about your father's care at Benson House and that he enjoyed the boat trip we organised. The team will be delighted with your 5 star feedback and we'll pass this on to them.

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Review of

Benson House

from Jack T (Brother-in-law of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law is being well looked after and is happy at Benson House. Since he has been there he has become more sociable and happily speaks to and relates to other residents. Staff are friendly and helpful. He enjoys sitting and walking in the garden. He enjoys the meals. Medical help has
been appreciated. Although his stay will be temporary the experience has given him more confidence to live a more independent life.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time, Jack, to leave a review for Benson House and for your positive comments about our home and team. We are pleased to hear your brother-in-law is enjoying his stay with us and that his confidence has improved with regards to life outside of Benson House. Your comments have been shared with the team who will be delighted to hear your feedback.

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Review of

Benson House

from Sue A (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful home and on behalf of my family we are all very happy with the aesthetics, the warmth & friendliness of the staff, the care they deliver and the peace of mind we have been given since mum moved in here.
The activities are varied & from what I have seen & experienced are enjoyable.
So,
Thank you!
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Sue. We are so pleased to read your positive comments about your father's care at Benson House. The care and services we deliver as a team to our residents and families is extremely important to us and we'll share your feedback with the team.

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Review of

Benson House

from Rob C (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's care was simply excellent with great kindness shown to him throughout his time at Benson House.
We will always be grateful for the wonderful care Dad received in his last few months and would recommend Benson House to anyone.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Rob, for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we are pleased to hear that you would recommend our home to others. Your comments will be passed on to the team.

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Review of

Benson House

from J T (Daughter-in-law of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House has been Dad's home for just over two years.
He's well looked after by the staff who are so caring and very patient. We know if there's any problem they'll get in touch with us straight away.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Benson House. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of

Benson House

from Rachel S (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Benson House since January when I moved him from a different care home in Oxford. I could not be happier with the level of care provided by the team. He has been bed-bound for months and is cleaned/changed 3 times per day which means he is always clean and happy when
I visit him. His room always smells pleasant (unlike the last home he was in) and the surroundings are really lovely. The team at Benson House and the care they provide is outstanding. I always receive a warm welcome and they truly seem to care about my father's wellbeing. The food is top-notch, the services bang up-to-date and the building itself is a home away from home. My father and I lucked out with Benson and I'm thankful that he's in very good hands.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Rachel. We are so pleased to read your positive comments about your father's care at Benson House and it is lovely to hear positive feedback regarding the facilities that we have at the home. The team will be delighted with your 5 star feedback and we'll pass this on to them.

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Review of

Benson House

from D P (Husband of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful staff. Wonderful food. Great entertainment. Very caring place. Nothing is too much trouble.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about food and care we provide at Benson House Care Home. Your feedback has been passed on to the team.

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Review of

Benson House

from Pete R (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was 94 when he was admitted to Benson House, and he spent just over two weeks there before he died.  He only got to use a small proportion of the facilities available, as he was not well enough to engage with most of them.  We did take him into the gardens in a wheelchair, and that was very pleasant
and tranquil.  Although he wasn't able to test many of the things available, he did make use of the best of the feature of Benson House - the care.  There were lots of staff available at all hours of day an night, and they were always cheerful.  It was a great blessing to us to know that he was receiving great care, care that could not have been replicated at home.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, for your kind words and recognition of the team at Benson house. We are so sorry for your loss, and we're glad that you were able to enjoy our gardens with him in the time. Your comments will be passed on to the team.

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Review of

Benson House

from Sean T (Husband of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once again a wonderful service from this excellent care home.i was able to go away for a restbite period knowing my wife was in good hands.my wife is very happy when she is in benson house and loves the food and staff and overall good experience.she is looking forward to her next visit
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your wife's care at Benson House during her respite stay, and it is lovely to hear she enjoys the food on offer and spending time with the team - we're looking forward to seeing her again! Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of

Benson House

from Kelly-Joy S (Granddaughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you're looking for a warm, safe, and loving environment for someone you care about, look no further. Benson House isn't just a care home-they become family. I can't thank them enough for what they did for Nana and for us.
The staff at Benson House were exceptional. They always had time for us ,
offering a shoulder to cry on, a comforting hug, or a laugh when we needed it. They genuinely cared about not just Nana, but us as her family. That compassion made all the difference.
There were many staff members who went above and beyond for us during an incredibly difficult time. After Nana passed, we even held her wake at Benson House. The staff organised everything, chatted with us throughout the day.
They were there when we needed love, comfort, and support the most.
We'll never forget them and will always carry them in our hearts as part of our family for the rest of our lives xx
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Kelly-Joy, for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased that our team were able to help you during the difficult time that you went through. Your comments will be passed on to the team who will be delighted with the review.

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Review of

Benson House

from Belinda D (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everybody was so kind and caring and it had a lovely peaceful feel when I walked in.
The nurses were very helpful and informative to me, about mums short stay.
They supported me along the journey with mum and I am very grateful for all there help.
A lovely care home a big Thank you X
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Belinda. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear you felt supported by us during her stay. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of

Benson House

from Chris S (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad came to Benson House for planned short term recovery but ended up staying for a number of months.
We can not fault the staff who were incredibly accommodating of his dietary requirements. All staff were without fail always cheerful, willing to spend time with my Dad and do whatever it took to
keep him happy. This was from all kinds of staff - the maintenance team, catering, nursing carers and the management and administration. We were so impressed.
Whenever we had a query or concern, response was immediate.
Benson House is a fantastic care home. They made my Dad' s last months as a comfortable as possible.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for your kind words and recognition of the team at Benson House, Chris. We are so sorry for your loss, and we hope we made your Dad's time with us was as comfortable and enjoyable as possible. Your comments will be passed on to the team.

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Review of

Benson House

from DJ M (Power of Attorney of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House cared for my uncle for 3 years and at times he wasn't always grateful, but I know he was safe and had people around him instead of being home alone. I felt very supported by the staff and especially the carers who cared for Allan throughout his time at Benson House. They followed his wishes
and when the time came for my uncle to leave this planet they gave him a dignified death and allowed him to be discharged from hospital and die with the people who he knows and cared for him. With me being overseas and him having no relatives their care and support after he died with paperwork was so helpful. I am so happy we found Benson House, my uncle was happy there. With my heartfelt thanks.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased to hear your Uncle was happy and comfortable while with us. Your comments will be passed on to the team.

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Review of

Benson House

from E G (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Benson House for end-of-life care. All the staff have been excellent, very caring and approachable. The level of care has been tailored each day to my mum's needs. My mum's room is very comfortable and cleaned regularly with accessible bathroom and shower, TV and telephone. There is a
weekly activity programme which is very good for interaction between residents. The meals are outstanding, with a good choice of options. The management is very approachable with any concerns and responded quickly to our questions.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear she is settling in at the home and that the team have met your expectations with regards to communication. Your feedback will be passed on to the team who will be delighted with your five-star review.

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Review of

Benson House

from Ann L (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Benson House were very helpful when we required care for my mother at short notice. Mum had an assessment at home within a few days and moved into the home the day after the assessment. Circumstances meant we extended mum's stay at short notice but this was never an issue for the home. We
were very happy with the care and attention mum had from staff. Access to the nurses was easy and they always had time to talk and discuss mums progress showing a deep understanding of her needs. The nurses communicated well with mum's GP and hospital clinicians, adjusting medication as required.
Unfortunately for mum an out break of covid meant that access to the activities was restricted but she still had chats with the other ladies at mealtimes
It was reassuring to have audio in mums room as we were concerned for her, especially at night.
Family were always made welcome when visiting.
The home was very accommodating when mum continued to visit Benson Day Centre a couple of times a week
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Ann. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Benson House. Your feedback has been passed on to the team.

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Review of

Benson House

from C M (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really delighted with the kindness, care and careful attention to individual needs at Benson House. The activities and engagement (even with a reluctant joiner in!) are great and there is a lovely, unstressful atmosphere. Thank you.
Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about Benson House and we're glad the atmosphere in the home comes across well. Your comments will be passed on to the team who will be delighted with your feedback.

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Awards / Recognitions (39)

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