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Care Home Owned by Caring Homes Group in Oxfordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Caring Homes Group in Oxfordshire

Only the locations & reviews in Oxfordshire for Caring Homes Group are showing below.

View the details of all 21 locations (with 1457 reviews) owned by Caring Homes Group

Caring Homes Group Locations in Oxfordshire (1)

 - Browse 1 Care Home owned by Caring Homes Group in Oxfordshire
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Benson House
Churchfield Lane, Benson, Wallingford OX10 6SH 
9.7 73 reviews
Benson House, Wallingford, Oxfordshire
"I am very happy to have found Benson House Care home. It is warm, luxurious and welcoming with smiling staff and residents, beautifully…"   Read all 73 reviews
  • from £1,907 / week
  • 70 Rooms
Location Type Care Home

The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Caring Homes Group Reviews in Oxfordshire (73)

9.7

Caring Homes Group has a Group Review Score of 9.7 (9.651) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.

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Review of

Benson House

from A T (Respite Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff were kind and helpful although some seemed to require better training . I had to ask on several occasions for my water jug to be refilled this should have been done twice a day My room was comfortable and the furniture was in keeping it was nice to have a fridge. A bedside light would have
been appreciated as I found the centre chandelier too bright.
The food was not acceptable as what was written on the menu was often not what was produced . Often cold and the chef / cooks had no idea what ingredients are required to make certain meals and presentation poor also lack of green vegetables . There must be a great deal of food wasted. Considering I was visited in hospital and asked what I like to eat you couldn't even provide natural yogurt. Frankly the hospital food was better.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave a review. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
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Review of

Benson House

from V O (Wife of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy to have found Benson House Care home. It is warm, luxurious and welcoming with smiling staff and residents, beautifully furnished and with excellent food and surroundings.
The Manager came to visit us when we were hoping my husband would be admitted. When she came, I observed with
great admiration the highly professional and very experienced way in which she handled my dementing and tetchy husband. A bond was formed between them through mutual medical work experience. (he is a retired doctor).
When he arrived for admission at the Home, she was waiting for him with open and welcoming arms and assuring him they would look after him.
The horror and exhaustion accompanying a rapidly progressive dementia will be recognised by all who experience it. I can only say that my husband's admission has provided me with great relief. I feel he is in the best possible place and cared for by the best possible people. I am extremely grateful.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Benson House, and it is lovely to hear that him being at our care home has provided you with the peace of mind that he's being well looked after. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of

Benson House

from C A (Daughter of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
As a family we chose Benson House for its light surroundings, lovely garden and open spaces to spend time with our loved one when visiting. The rooms are lovely and clean.
The majority of Carers we cannot fault: for their empathy and kindness, to both our Mum and to us as a family.
There has been
more frustration with comms and management. We don't always hear back. It seems like simple systems could be put in place to help new families with no idea how a Care Home works. We sometimes worry about the staffing numbers and think more knowledge of dementia would be helpful. The Carers and Nurses do their best with what they know. Leaving a loved one in someone else's hands is a huge thing. Benson House has the potential to become truly excellent with better management.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave a review and for your comments about our home and team. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
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Review of

Benson House

from Jeremy B (Son of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived at Benson House for just over 3 years. From the outset it was clear that she had entered a modern,
clean, tidy, and loving home. She received exemplary care from the many kind
personable carers who fussed over her with busy hands and friendly smiles on
a daily basis. Visitors were treated
with the same genial courtesy, invited
to share the hot drinks and delicious cakes which mum enjoyed so much.
She celebrated her 90th birthday in some style up in a room on the first
floor with friends, family, and staff alike. As her physical health
deteriorated and she became essentially bed bound, the carers and
nursing staff continued their duties regularly turning her in bed to prevent
pressure sores, which she never suffered from as a result of their diligence.
In her final week of life this excellent care continued and an
appropriate end-of-life pathway was embarked on with the emphasis being on maintaining her dignity to the end.
Care homes do not come any better than this.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, Jeremy, for your kind words and recognition of the team at Benson House. We are sorry for the loss of your mum, and we are pleased that we were able to give her the dignity she deserved while with us. Your comments will be passed on to the team.
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Review of

Benson House

from Helen K (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My almost 90 year old father has spent a couple of periods in respite care at Benson House where he has been looked after by the kind and experienced staff there. It's been a huge relief to the family knowing that he is in safe hands, and we've been made to feel very welcome whenever we spend time with
him there. Benson House has been really understanding and responsive to situations when they've proved urgent and always demonstrate patience and a very personal approach. They handle delicate situations with consideration, respect and professionalism and we have hugely appreciated the care they have been taking of him.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Helen. We are so pleased to read your positive comments about your father's care and the team at Benson House. It is lovely to read that you have complete confidence that he's in safe hands with our team. The care and services we provide to our residents and families are important to us, and its lovely to read your comments reflect this. Your feedback will be shared with the team, who will be delighted with your review.
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Review of

Benson House

from Anthony W (Husband of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my wife has been in Benson House, now for over a month, she has been shown nothing but kindness and respect from all members of staff while she continues on her Dementia Journey. I highly recommend Benson House.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Anthony. We are so pleased to read your positive comments about your wife's care at Benson House and it is lovely to hear you fully recommend our home. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of

Benson House

from Susan W (Sister of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Benson House for the outstanding care they all gave my brother, Patrick, during his three months of care. Everyone was so kind to him and the facilities there were second to none. Unfortunately Pat passed in their care and the dignity given to him will always be remembered by
all his family and friends.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, Susan, for your kind words and recognition of the team at Benson House. We are sorry for the loss of your brother, and we are pleased that we were able to give him the dignity he deserved while with us Your comments will be passed on to the team.
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Review of

Benson House

from David T (Son of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very good level of care for my father, understanding and compassionate staff. Excellent communication about an issues arising with my Dad's care. Very comfortable and caring environment. The afternoon tea was excellent, with some of the best cake, and for both residents and visitors.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, David. We are so pleased to read your positive comments about the team and your father's care at Benson House, and we're glad you enjoyed our afternoon tea with cake! Your feedback will be passed on to the team who will be delighted with your review.
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Review of

Benson House

from D C (Friend of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend received excellent care and support in very challenging circumstances
I have been very impressed by the kindness of all of the staff I have met and by the wonderful facilities
Reply from Cathy Deocadez, Home Manager at Benson HouseWe would like to thank you for taking the time to leave us a review and for your positive comments about the home and team at Benson House. All comments will be passed on to the team.
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Review of

Benson House

from Jonathan P (Nephew of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our uncle only had 3 months in Benson House. As a family we were impressed with everyones friendliness and professionalism. He required some specialist care to keep him comfortable. This was achieved. He shared jokes with the nursing staff and was never in pain. The staff are thoughtful and compassionate
we have been happy that he was able to pass his last 3 months in such a good place. He never left his room and had difficulty with his appetite hence the satisfactory ratings below. Thank you for looking after our uncle.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Jonathan, we are so sorry for your loss. We are pleased that your uncle received the care that he needed while with us, and that he was comfortable with our team. Your comments will be passed on to the team.
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Review of

Benson House

from Penny M (Wife of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Benson House for nearly three years and during that time has had the most marvellous care from every member of the staff, be it nursing, wellbeing, administrative or maintenance. The care and consideration given to him has been exemplary in all aspects. The home is always
beautifully clean, bright and welcoming and the gardens are well tended. The staff are all very friendly and helpful and very professional. A great weight was removed from my shoulders when my husband came to live at the home. The staff have also given much support to me at difficult times which is much appreciated.
I visited several care homes before choosing this one and I can highly recommend Benson House as being the best in the area.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Penny. We are so pleased to read your positive comments about the team and your husband's care at Benson House, and we're glad to have been able to support you in the difficult times. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of

Benson House

from Susan W (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to live at Benson House in August 2025. We are both pleased that he is safely there - it is a real home.
His room is lovely and he is enjoying having some personal possessions around him.
The staff are lovely, so kind and caring, but 'professional' all the time. The food is amazing
with a very wide choice. He says the days pass quickly, in no small part due to the wellbeing team. As a visitor I always feel welcome.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Susan. We are so pleased to read your positive comments about your husband's care at Benson House, it is lovely to hear he's feeling safe with us and that when you visit us, you feel welcome. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of

Benson House

from Alastair T (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1/ Kind & attentive staff, easy to approach for aid
2/ Need to train nursing assistants to enable dressings change to free up nurses workload
3/ High quality rooms & gardens
4/ Give relevant residents code for front door.
5/ Overall nice play to stay & recuperate
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Alastair. We hope you enjoyed your stay with us at Benson House Care Home and appreciate the feedback regarding the home and team.
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Review of

Benson House

from Vincent A (Son of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was asked by the receptionist and office staff if you would be attending the meeting tonight. I said there is no point as you cannot improve perfection. Each and every one of the staff team makes mum's stay extremely nice. All the staff are happy and always greet with a smile nothing is a problem.
Mum appears much happier since residing at Benson House. Her diet has improved immensley, hat's of to all the staff. Thank you all very much.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Vincent. We are so pleased to read your positive comments about your mother's care at Benson House, it is lovely to hear she's happy at the home and that her diet has improved. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review of

Benson House

from Wendy B (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very lucky to be sent to this lovely care home. The bed is very comfortable & the room is very clean, all the staff are cheerful & so helpful Food is ex with a vide choice.
I am in a short term residents bed sent by hospital, with a broken shoulder.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your experience at Benson House and that the team and food we offer lived up to your expectations. The team will be delighted with your 5 star feedback and we'll pass this on to them.
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Review of

Benson House

from Catherine H (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, friendly staff who provide regular updates. Dad is enjoying his time at Benson House and loves the food and the broad range of activities. He hasn't stopped talking about the boat trip that I was able to join him on.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Catherine. We are so pleased to read your positive comments about your father's care at Benson House and that he enjoyed the boat trip we organised. The team will be delighted with your 5 star feedback and we'll pass this on to them.
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Review of

Benson House

from Jack T (Brother-in-law of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law is being well looked after and is happy at Benson House. Since he has been there he has become more sociable and happily speaks to and relates to other residents. Staff are friendly and helpful. He enjoys sitting and walking in the garden. He enjoys the meals. Medical help has
been appreciated. Although his stay will be temporary the experience has given him more confidence to live a more independent life.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time, Jack, to leave a review for Benson House and for your positive comments about our home and team. We are pleased to hear your brother-in-law is enjoying his stay with us and that his confidence has improved with regards to life outside of Benson House. Your comments have been shared with the team who will be delighted to hear your feedback.
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Review of

Benson House

from Sue A (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful home and on behalf of my family we are all very happy with the aesthetics, the warmth & friendliness of the staff, the care they deliver and the peace of mind we have been given since mum moved in here.
The activities are varied & from what I have seen & experienced are enjoyable.
So,
Thank you!
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Sue. We are so pleased to read your positive comments about your father's care at Benson House. The care and services we deliver as a team to our residents and families is extremely important to us and we'll share your feedback with the team.
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Review of

Benson House

from Rob C (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's care was simply excellent with great kindness shown to him throughout his time at Benson House.
We will always be grateful for the wonderful care Dad received in his last few months and would recommend Benson House to anyone.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, Rob, for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we are pleased to hear that you would recommend our home to others. Your comments will be passed on to the team.
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Review of

Benson House

from J T (Daughter-in-law of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House has been Dad's home for just over two years.
He's well looked after by the staff who are so caring and very patient. We know if there's any problem they'll get in touch with us straight away.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review. We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Benson House. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Awards / Recognitions (40)

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