Care Home Owned by Caring Homes Group in Wiltshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Wiltshire for Caring Homes Group are showing below.
View the details of all 21 locations (with 1334 reviews) owned by Caring Homes Group
Caring Homes Group Locations in Wiltshire (1)
Laverstock Care Centre
9.3
56 reviews
London Road, Salisbury SP1 3HP
"My mother was admitted to Laverstock Care Centre earlier this year. She had lost a lot of weight, had numerous falls, spirits were…" Read all 56 reviews
Location Type Care Home
Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury and provides residential, nursing and dementia care for up to 80 elderly residents, including trial stays, short stays, convalescent care and long-term care… Read more about Laverstock Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 80 Rooms
- from £1,539 / week
Caring Homes Group Reviews in Wiltshire (56)
9.7
Caring Homes Group has a Group Review Score of 9.7 (9.675) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.
Review of
Laverstock Care Centre
from T P (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was admitted to Laverstock Care Centre earlier this year. She had lost a lot of weight, had numerous falls, spirits were extremely low due to being isolated. But the difference now is uplifting. She has put on weight, she loved the food provided, and although she had a couple of falls, she
has been looked after and checked over very quickly. She also enjoys the activities and having her hair done.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from A C (Respite Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All staff very friendly and helpful. It has given me peaceful nights after so many noisy nights in hospital.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Martyn J (Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff friendly and helpful, Activities well supportive.
Overall a good stay with all staff contribution to well being.
Overall a good stay with all staff contribution to well being.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from A H (Wife of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband come to Laverstock Care Centre for 8 days respite, it was his first time. For the first 3 days he was a bit lost - not knowing his way about but when the Customer Relationship Manager he was happier. The personal care, medication and food were excellent. My husband did struggle with being
amongst other clients who were sick, dying and making a lot of noise. He enjoyed his room and the TV very much.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from R M (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Home is clean and well-run. Staff good, treated with dignity. First care home we have been in that doesn't have an 'odour'. Thanks so much to all for looking after Dad in his final weeks.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Richard W (Son of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I continue to be completely reassured by the standard of care provided to my father at Laverstock.
He celebrated his 100th birthday there in August and I much appreciated the kindness and generosity of the management and staff in ensuring that he had a day to remember.
I am confident that the nursing
He celebrated his 100th birthday there in August and I much appreciated the kindness and generosity of the management and staff in ensuring that he had a day to remember.
I am confident that the nursing
care he receives aligns completely with his mental and physical requirements and abilities and my questions as to his well-being are always answered honestly and willingly.
My father prefers not to participate in the comprehensive agenda of activities, preferring to enjoy the television and newspaper in his room. Despite this, the activities team do let him know what is taking place and he is encouraged to participate. His frailty unfortunately does not permit him to enjoy the outside trips laid on by the team.
I am always greeted in a friendly way by the reception, administration and facilities staff, who have always shown great kindness to me and other visitors.
My father prefers not to participate in the comprehensive agenda of activities, preferring to enjoy the television and newspaper in his room. Despite this, the activities team do let him know what is taking place and he is encouraged to participate. His frailty unfortunately does not permit him to enjoy the outside trips laid on by the team.
I am always greeted in a friendly way by the reception, administration and facilities staff, who have always shown great kindness to me and other visitors.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from J B (Husband of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wife very happy.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from R M (Husband of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been coming into Laverstock now for 11 years and have seen the ups and downs in the home over the years but I have to say the improvements have been excellent in the last year, so keep it up.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Sandra M (Wife of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience at Laverstock Care Centre has been exemplary. After the first viewing, we accepted the offer of an available room only two days later. Every aspect of the care is superb. The nurses are wonderful, there are many of them and nothing is too much trouble. The food is very good. My husband
has made excellent progress in the short time he has been here and I wouldn't hesitate to recommend Laerstock Care Centre to anyone. A particular member of staff was always particularly helpful.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Janet G (Sister of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found the care my sister received at the care home very good. All the staff are caring and friendly and do a very good job, the nursing staff are excellent. Nothing was too much trouble.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from E W (Respite Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have found my stay (2 weeks or 15 nights for some reason) very beneficial to my recovery after 2 weeks in hospital. I have done as much as possible for myself but when help was needed it was there and given with pleasure. The staff are amazing and show endless patience. I found the food very stoggy
too much starch and not enough fruit. The helpings are too large so a lot of wastage but imaginative and varied.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from M S (Respite Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The day I came for 2 weeks respite to enable my assessment for rehabilitation my first impression of the staff and facilities, it looked like a 4-star hotel with a team of staff working as a team, with smiles on their faces. I went home with wonderful thoughts about it and I am now with the wonderful
team of physiotherapists, unbelievable! Yesterday was my first day of minor treatment and I have already achieved most of my goals. The care staff and managers are very good.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from B M (Wife of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Welcoming greeted with a smile. My husband has been in this care home for a little while. Each and everyone of the staff are always caring and supportive when they are not busy with other clients. Carers just keep going nonstop. Weekends are a great concern, so few carers. Carers are very kind and
supportive and dignified. As for management, do not know who they are. Rooms are ok, carpets could do with a shampoo. Kitchen meals are very poor, size of the kitchen needs to be larger, a lick of paint would go a long way. Water jugs and beakers are awful. If my husband eats any more mince meals, he's going to look like mince.z
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from J G (Wife of Resident) published on 29 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly and welcoming staff. As you walk through the main doors it has a feeling of home and a calming presence.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Lydia D (Daughter of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First of all, can I start by saying a huge ‘thank you’ for making Dad feel so very welcome in his first week with you. Every single member of staff we’ve met over the last few days have been so kind, caring and genuinely helpful. Many have gone above and beyond and I feel so happy that he’s in your
care. Dad has also confirmed that he feels really well looked after.
The facilities are fantastic and the health and well-being activities that are put on daily are a great mix and a welcome addition to his great care. It is extremely clean and has a wonderfully warm and homely feel. Very blessed that we have this on our doorstep and can visit and take Dad out regularly.
The facilities are fantastic and the health and well-being activities that are put on daily are a great mix and a welcome addition to his great care. It is extremely clean and has a wonderfully warm and homely feel. Very blessed that we have this on our doorstep and can visit and take Dad out regularly.
Reply from Erin Langley, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Rachel W (Niece of Resident) published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Kind, caring and efficient. Looking after my aunt very well, knew about her and tailored their care. Lots of activities, many join in. Excellent food. The family are looked after well too. Very reassuring.
Reply from Home Manager, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Susan M (Friend of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are such lovely people, always polite and very helpful. Nothing is too much trouble, and I am always kept up to day with things. Always welcoming.
Reply from Home Manager, Home Manager at Laverstock Care Centre
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Review of
Laverstock Care Centre
from Elizabeth O (Partner of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner was admitted to Laverstock Care Centre from hospital, having spent two weeks there after breaking his arm in a fall. Coming to Laverstock has been a positive experience for both him and myself and the support we have received has been excellent. The care and attention that he has been given
have really impressed me. Staff are friendly and helpful in ensuring his needs are met.
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Review of
Laverstock Care Centre
from J W (Aunt of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt is not an easy person due to both anxiety and dementia. The nursing team care for her in a very professional, friendly and caring manner. This meets both her physical and mental needs. The care in the nursing home is excellent.
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Review of
Laverstock Care Centre
from Geoffrey S (Husband of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is bright, clean and friendly. The rooms are well-appointed and cleaned on a daily basis. The staff are very patient and efficient. The leisure areas are clean, comfortable and quite stimulating. Activities are available on a daily basis. The food is fantastic, well cooked, with good-sized
portions and a very good menu.
Reply from Home Manager, Home Manager at Laverstock Care Centre
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Awards / Recognitions (39)
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