Care Homes Owned by Caring Homes Group in Wiltshire

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Only the locations & reviews in Wiltshire for Caring Homes Group are being shown.

Caring Homes Group Locations in Wiltshire (1)

1 Care Home owned by Caring Homes Group in Wiltshire

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Laverstock Care Centre

London Road, Salisbury SP1 3HP

9.565 Reviews

16 1

"Mum has now been at Laverstock Care Centre for 7 months. In that time, she has settled in well. The staff are all so kind and caring and..."Read all 65 reviews

from £1,662 / weekSize 80 rooms

Location Type: Care Home

Laverstock Care Centre is located in the heart of the magnificent cathedral city of Salisbury and provides residential, nursing and dementia care for up to 80 elderly residents, including trial stays,... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Nursing Care
Dementia Nursing Care

Caring Homes Group Reviews in Wiltshire (65)

9.6

Caring Homes Group has a Group Review Score of 9.6 (9.611) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring Homes Group must have a Review Score.

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Showing 65 reviews matching selected criteria

Review of Laverstock Care Centre from D N (Daughter of Resident) published on 22 October 2026 Submitted via Postal Review Card•

Overall Experience

Mum has now been at Laverstock Care Centre for 7 months. In that time, she has settled in well. The staff are all so kind and caring and have got to know her well. Her room is comfortable, she enjoys the food and she is safe. She has a daily routine which is great for her. There is a very good wellbeing team who are very active keeping all residents stimulated. Residents can get as involved as they want or they can just sit and watch what ever is going on. They are also taken out and about into the community. You and visit at any time, you can also join in lots of activities with your loved ones as well as being invited to meetings of all sorts including care plans. The whole team across the board are amazing not only taking care of the residents but supporting the families at such a stressful time.

THANK YOU, Team Laverstock.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care here at Laverstock Care Centre, and we're glad your mother has settled into the home well. Your feedback will be passed on to the team here who will be delighted with your 5* review.

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Review of Laverstock Care Centre from Geoffrey S (Husband of Resident) published on 13 August 2026 Submitted via Postal Review Card•

Overall Experience

My wife was resident since 2022, she had advanced dementia. The care she received was second to none. She was treated with dignity, respect, care and love.
The staff were superb and went the extra mile as normal

She could not have been in better hands

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you, Geoffrey, for your kind words and recognition of the team at Laverstock Care Centre. We are sorry for your loss, and we are pleased that the standard of care your Wife received met your standards. Your comments will be passed on to the team.

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Review of Laverstock Care Centre from B C (Power of Attorney of Resident) published on 15 June 2026 Submitted via Postal Review Card•

Overall Experience

Staff very friendly. Great service- always feel welcome when we visit. Staff always communicate freely and in detail. So we always feel supported (especially regarding council terms and support for residents care).

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team here at Laverstock Care Centre, I'll pass this feedback across to them as I know they'll appreciate it.

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Review of Laverstock Care Centre from James B (Son of Resident) published on 9 June 2026 Submitted via Postal Review Card•

Overall Experience

The team at Laverstock went out of their way to make the induction process as smooth and comforting as possible. They are real people who understand the immense shock involved in making the move! The management, care team, wellbeing team, maintenance team and support team are all friendly and approachable. We made the right choice moving to Laverstock.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, James. We are so pleased to read your positive comments about the team here at Laverstock Care Centre, and it is lovely to hear you made the right choice in choosing our care home. Your feedback will be passed on to the team here.

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Review of Laverstock Care Centre from Edwina E (Friend of Resident) published on 28 May 2026 Submitted via Website•

Overall Experience

Had my father's 90th birthday. The staff could not have been nicer, nothing was too much. Wonderful, and a fabulous chocolate cake as well.

He has come on leaps and bounds since arriving, small steps but moving forwards.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, Edwina. We are so pleased to read your positive comments about your father's care at Laverstock Care Centre, and it is lovely to hear you enjoyed the cake on his birthday. Your feedback will be passed on to the team here.

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Review of Laverstock Care Centre from Ian P (Brother of Resident) published on 25 March 2026 Submitted via Postal Review Card•

Overall Experience

My sister is a new resident however, she has been made to feel welcome and part of the family from day one. The staff are friendly caring, polite but also go out of their way to make Laverstock the resident's "true home". The staff are friendly supportive and go out of their way to involve and engage with family members.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, Ian. We are so pleased to read your positive comments about your sister's care at Laverstock, and it's lovely to hear she's been made to feel welcome and part of our family here. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Laverstock Care Centre from G M (Daughter of Resident) published on 16 February 2026 Submitted via Website•

Overall Experience

Accommodation quite basic. Quite a lot of things are wearing out and need replacing.
Staff are caring in the main. Some are lovely. Night staff leave a bit to be desired.
Food sometimes unsuitable/inedible for my parents.

Feels expensive for the amount my parents are able to take advantage of facilities.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.

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Review of Laverstock Care Centre from J O (Daughter of Resident) published on 11 February 2026 Submitted via Website•

Overall Experience

Mum has been at the care home for 6 months. There has been good and bad things about her stay there.
Most of the staff are friendly and kind others seem to just be there because they have to be.
Sometimes she feels she isn't listened too about certain things.
Have had a few problems relating to medication and her oxygen but these are being dealt with.
None of her clothes have been labelled yet even though they asked us to buy tags.

Other than that it has been good.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave a review for Laverstock Care Centre and for your kind comments regarding our team members. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.

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Review of Laverstock Care Centre from Lorna L (Daughter of Resident) published on 11 February 2026 Submitted via Website•

Overall Experience

My mother has been in your care for a few years. She has dementia and this causes her lots or problems, mentality and physically. She has lots of fears and worries.
Every single member of staff treats her with respect, patience, kindness and utmost care. They calm her down when she is frightened, they cheer her up when she is down, they take the time to explain things to her when she is confused.
She participates in most of the activities and really enjoys them, she gets upset if she cant if for example she is not well enough.
I think the activities and social side are very important to mum, before she came into care, she was a very social and active person with a large circle of friends, especially her church friends. She found it extremely hard to adjust when through very serious illness she had to go into care. The activities and socialising really helped her to adjust and accept, and continue to do so.

I have complete peace of mind, knowing my mother is safe and well cared for.

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, Lorna. We are so pleased to read your positive comments about your mother's care at Laverstock Care Centre, and it is lovely to hear she has settled into the home with the activities the team organise playing a big part of that. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Laverstock Care Centre from R B (Daughter-in-law of Resident) published on 8 December 2025 Submitted via Website•

Overall Experience

Excellent service by everyone and very good communication very helpful and the security of the care home and a very warm welcome when we enter the care home by all management and staff and very pleased with all the events that are organised by the care home

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↩Reply from Erin O'Shea, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team at Laverstock Care Centre and it is lovely to hear you're enjoying the events the team organise for everyone. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Laverstock Care Centre from T P (Daughter of Resident) published on 4 June 2025 Submitted via Postal Review Card•

Overall Experience

My mother was admitted to Laverstock Care Centre earlier this year. She had lost a lot of weight, had numerous falls, spirits were extremely low due to being isolated. But the difference now is uplifting. She has put on weight, she loved the food provided, and although she had a couple of falls, she has been looked after and checked over very quickly. She also enjoys the activities and having her hair done.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your mother is receiving and the difference you've seen in her since joining Laverstock Care Centre. Your feedback has been passed on to the team.

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Review of Laverstock Care Centre from A C (Respite Resident) published on 12 May 2025 Submitted via Postal Review Card•

Overall Experience

All staff very friendly and helpful. It has given me peaceful nights after so many noisy nights in hospital.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review and we're so pleased to read your positive comments about the team at Laverstock. Your feedback has been passed on to the team.

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Review of Laverstock Care Centre from Martyn J (Resident / Service User) published on 28 April 2025 Submitted via Postal Review Card•

Overall Experience

Staff friendly and helpful, Activities well supportive.

Overall a good stay with all staff contribution to well being.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

We would like to thank you for your words of kindness regarding the team and activities we have on offer. All comments will be passed on to the team.

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Review of Laverstock Care Centre from A H (Wife of Resident) published on 11 April 2025 Submitted via Postal Review Card•

Overall Experience

My husband come to Laverstock Care Centre for 8 days respite, it was his first time. For the first 3 days he was a bit lost - not knowing his way about but when the Customer Relationship Manager he was happier. The personal care, medication and food were excellent. My husband did struggle with being amongst other clients who were sick, dying and making a lot of noise. He enjoyed his room and the TV very much.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Laverstock. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Laverstock Care Centre from R M (Son of Resident) published on 27 February 2025 Submitted via Postal Review Card•

Overall Experience

Home is clean and well-run. Staff good, treated with dignity. First care home we have been in that doesn't have an 'odour'. Thanks so much to all for looking after Dad in his final weeks.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so sorry for your loss and we hope we made your Dad's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.

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Review of Laverstock Care Centre from Richard W (Son of Resident) published on 28 November 2024 Submitted via Website•

Overall Experience

I continue to be completely reassured by the standard of care provided to my father at Laverstock.
He celebrated his 100th birthday there in August and I much appreciated the kindness and generosity of the management and staff in ensuring that he had a day to remember.
I am confident that the nursing care he receives aligns completely with his mental and physical requirements and abilities and my questions as to his well-being are always answered honestly and willingly.
My father prefers not to participate in the comprehensive agenda of activities, preferring to enjoy the television and newspaper in his room. Despite this, the activities team do let him know what is taking place and he is encouraged to participate. His frailty unfortunately does not permit him to enjoy the outside trips laid on by the team.

I am always greeted in a friendly way by the reception, administration and facilities staff, who have always shown great kindness to me and other visitors.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your father's care at Laverstock Care Centre and we're glad he enjoyed his 100th birthday celebration! Your feedback will be passed on to the team who will be delighted with your review.

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Review of Laverstock Care Centre from J B (Husband of Resident) published on 12 November 2024 Submitted via Postal Review Card•

Overall Experience

Wife very happy.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

We would like to thank you for your words of kindness which are very much appreciated. Your feedback will be passed on to the team.

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Review of Laverstock Care Centre from R M (Husband of Resident) published on 12 November 2024 Submitted via Postal Review Card•

Overall Experience

I have been coming into Laverstock now for 11 years and have seen the ups and downs in the home over the years but I have to say the improvements have been excellent in the last year, so keep it up.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review. We are so pleased to read your positive comment about Laverstock Care Centre and we're looking forward to continually improving our Home so they meet the standards of residents and their families. Your feedback will be passed on to the team who will be delighted with your 5 star review.

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Review of Laverstock Care Centre from Sandra M (Wife of Resident) published on 1 October 2024 Submitted via Postal Review Card•

Overall Experience

My experience at Laverstock Care Centre has been exemplary. After the first viewing, we accepted the offer of an available room only two days later. Every aspect of the care is superb. The nurses are wonderful, there are many of them and nothing is too much trouble. The food is very good. My husband has made excellent progress in the short time he has been here and I wouldn't hesitate to recommend Laerstock Care Centre to anyone. A particular member of staff was always particularly helpful.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, Sandra. We are so pleased to read your positive comments about your husband's care at Laverstock Care Centre and it is lovely to hear the team is assisting in improving your husband's progress. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of Laverstock Care Centre from Janet G (Sister of Resident) published on 7 May 2024 Submitted via Postal Review Card•

Overall Experience

I found the care my sister received at the care home very good. All the staff are caring and friendly and do a very good job, the nursing staff are excellent. Nothing was too much trouble.

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↩Reply from Erin Langley, Home Manager at Laverstock Care Centre

Thank you for taking the time to leave us a review, Janet. We are so pleased to read your positive comments about your sister's care at Laverstock Care Centre and it is lovely to hear the team here is meeting your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Awards / Recognitions (40)

30 Jan 2026Recipient: Caring Homes Group
31 Jan 2025Recipient: Caring Homes Group
31 Jan 2024Recipient: Caring Homes Group

News (2) & Events (0)

News

22 May 2025
Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
23 Apr 2025
Caring Homes has embarked upon the group-wide implementation of a digital reception system which is already proving a success in the first five care homes to adopt the technology. This...

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Caring Homes Group Locations in Wiltshire (1)

1 Care Home owned by Caring Homes Group in Wiltshire

Caring Homes Group Reviews in Wiltshire (65)

Awards / Recognitions (40)

News (2) & Events (0)

What Is Dementia And How Can Living In A Care Home Help?

Caring Homes Introduce Digital Reception