Hampshire County Council in Hampshire | 18 Care Homes

Review of
Emsworth House
from Annemarie W (Wife of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

No frills care home, clean and well organised. Great carers who give all the love and attention one could ask for.. Cannot fault anything in the service given, includinng thereception staff who were always friendly and available.

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Review of
Bickerley Green
from Valerie H (Sister of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

My brother is a perminent, full-time resident at Bickerely Green. He, and we, could not be happier with his care and the staff. My brother looks very well and is more content than he has been in years. The activities and staff interaction provide the stimulus essential to his well being. We cannot speak

highly enough about the staff.

Reply from Tracy Flint, Manager at Bickerley GreenHi - thank you for your kind words. It was lovely to see you and we hope you had a good journey home. We're delighted to hear that we're doing a great job supporting your brother. I must agree our activities team really think outside the box and I believe your brother is keen to zip wire again. I need to prepare my nerve for this.We look forward to welcoming you again soon.

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Review of
Bickerley Green
from Kelly C (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

amazing staff , pure empathy,professionalism and welcoming . my mother in law has settled in well and as a large family we are grateful to you all for your care for mum . the fete and entertainment you provide makes it that extra special

Reply from Tracy Flint, Manager at Bickerley GreenThank you so much for taking the time to complete this review. I'm really happy that you are pleased with the activities we provide which is purely driven by our residents choices. I'll ensure the team are aware of your lovely words.

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Review of
Bickerley Green
from Karen P (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

All the staff are so kind and caring to residents .
They treat them like their own family
They work extremely hard
Food for residents is plentiful and varied .
They are always positive in attitude and always doing different and exciting activities.
The only drawback is they could do with more

staff .

Reply from Tracy Flint, Manager at Bickerley GreenThank you so much for taking the time to leave this review. I will pass on your kind words to all the staff, its lovely to hear that you feel the residents are treated like family and that we provide good opportunities for activities, we do like to think outside the box. In an ideal world we would have lots of spare staff on daily but unfortunately this isn't possible however just to reassure you we work with a generous staffing ratio and are almost fully staffed at present which is really positive.

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Review of
Bickerley Green
from Elaine P (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

My dad moved into Bickerley Green at the end of July after 8 weeks in hospital. The care since he got there has been brilliant with caring and kind staff. Everyone always says hello and they are very thoughtful.
Dads mobility has improved and he is eating better. We knew he could no longer be independent

but at nearly 97 he is in the best place. The whole family are pleased with his progress and with the home.

Reply from Tracy Flint, Manager at Bickerley GreenThank you for taking the time to write this wonderful review. We are so pleased to hear that you feel your Dad's mobility and nutritional intake has improved. It's an absolute pleasure to have your dad as part of our Bickerley Green family and we will ensure the staff are made aware of your kind words.

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Review of
Bickerley Green
from Susan P (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report

Overall Experience

Mum has been resident at Bickerley Green since mid- June 2024. In that time the staff have been unfailingly supportive of her needs and those of her friends and family. Her physical and mental wellbeing is their primary concern, but they also provide simple friendships in the way they interact with

her and with my brother and me. Not only do I see the highest ethical standards displayed, but also it is clear that the people who work and volunteer here genuinely care.

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Review of
Emsworth House
from Vanessa D (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

There are no fancy tablecloths, china or curtains in Emsworth House, there is, caring, empathetic and supportive staff who support the residents in their care. My Mother is receiving her end of life care there at the moment, we are kept fully up to date with all aspects of her well being. The most important

thing for our family is that my mother is shown kindness, surrounded by people that are making her last few days a happy, relaxing and calm environment. This is without doubt what she is experiencing.
I have seen the way other residents have been treated whilst I am there and all the residents are treated with compassion and given dignity, which is very important. They have their own 'nail salon' where they are able to be pampered. The visitors are treated with respect and understanding in what is a very difficult time, the staff seem to know exactly what to say and when to say it. I highly recommend Emsworth House, they have provided a calm place for mum in her last few weeks.

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Review of
Emsworth House
from Christine S (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

My father spent the last two months of his life being cared for by Emsworth House Nursing Home. We as a family so wish he could have been allocated a bed there before, but he was in and out of hospital so much, poor man.
I would like to say that all the staff without exception were, kind, caring,

attentive, not only to my dad, but to my 90 year old mother who visited him every day. In his last few hours, he was shown love, kindness, dignity and respect and when he passed we were not rushed in anyway. I have nothing but praised for the experience we had at Emsworth House. It was far superior to the care and attention shown at some of the other 'nursing homes' where we paid thousands of pounds for respite care. Thank you Emsworth House.

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Review of
Westholme Care Home
from Sheila D (Partner of Resident) published on 11 March 2025 Submitted via Website • Report

Overall Experience

Visited my partner for Valentine's Day, had a lovely meal with a bottle of fizz, staff couldn't have done more to make it a lovely experience. Always very helpful and friendly. My partner is certainly well looked after. Thank you.

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Review of
Bickerley Green
from E K (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report

Overall Experience

Mum has been a resident at Bickerley Green since June this year. We couldn't have picked a better place for her to live. The staff are excellent, they always make time for us, whether we have a query or just to have a chat. They are very tuned in to mum's needs and requirements. There is something going

on every day, whether it's singing, knit and natter, films to watch or crosswords/quizzes. Visitors are encouraged to join in too! There are lots of other events going on throughout the year, The Christmas Fayre and Bickfest (2 day music festival) to name a couple. Residents also go out too, to the garden centre or to see the Remembrance poppy display in the town. Nothing is too much trouble, if ever there has been a problem the staff contact me immediately and keep me up to date with what's going on. The food is lovely too! We are very happy with mum's care at Bickerley, and are very pleased that she is well cared for and that the staff treat her as if she was their own relative.

Reply from Tracy Flint, Manager at Bickerley GreenThank you so much for your lovely words. We are delighted that you are pleased with the care and activities we provide, which are all driven by the residents. It's good to hear such positive feedback which I will pass on to the team.

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Review of
Forest Court Nursing Home
from Michelle A (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report

Overall Experience

Where do I start? My mum was staying here for respite whilst being assessed. After a weeks stay she fell poorly and was admitted to hospital. 44 hours after her admission the care home called me to say they were packing my mums things because the rules were if your away from the home for 48 hours or

more then your bed will be closed. They called me after 44 hours to say she was not welcome back. I later find out that actually my mums bed was given to someone else shortly after her hospital admission! My mum was left homeless! She had COPD and was very poorly, she made it quite clear she did not want to spend what time she had left in hospital but Forest Court refused to take her back. They caused a lot of distress on me, my mum and my family and we are absolutely disgusted. They lady that called was rude, they tried to claim mums wheelchair too, we still had time to get mum back to Forest Court for her wishes but they said no, my mum died in hospital 3 weeks later!

Reply from Katie Sutton, Reablement Lead at Forest Court Nursing HomeI am sorry to hear you were distressed by your experience at Forest Court. Your Mum was admitted to one of our Short-Term Service assessment bed but as you said, became medically unwell and had to return to hospital. The beds are funded by the NHS and the policy is in the event of readmission to the hospital, the short-term service bed is closed within 48 hours. We followed this procedure and after 48 hours her room was allocated to another patient from the hospital.

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Review of
Hawthorne Court Nursing Home
from Robert L (Partner of Resident) published on 21 June 2024 Submitted via Website • Report

Overall Experience

My partner was in Hawthorne for the last two years of her life.
I cannot express my gratitude for all the care she received. Hawthorne staff went far and beyond to make her comfortable and cared for. They also took time to ensure that I was alright and coping with a difficult situation.
To anyone

whose loved one goes into Hawthorne, I would say you're lucky. They couldn't be anywhere better, thank you everyone for everything.

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Review of
Bickerley Green
from T W (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report

Overall Experience

I was absolutely devastated when I was unable to care for my mum at home after she had lived with us for 7 years. I honestly feel now that I couldn’t have found anywhere better for her to be. It has probably taken my mum about 6 months to settle and accept I was unable to care for her properly on my

own and the staff are absolutely amazing with my mum. The manager and all the staff truly care. The staff who organise all the events do an amazing job. All the family are made very welcome at any time. (We are putting our names down so we can come here too.) Thank you Bickerly Care Home.

Reply from Tracy Flint, Manager at Bickerley GreenThank you for your kind words and taking the time to leave a review. I'll add you name to the waiting list!

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Review of
Forest Court Nursing Home
from Rob G (Son of Resident) published on 20 March 2024 Submitted via Website • Report

Overall Experience

Support and help given to my mum are great; she is enjoying the food, her room is clean, the staff are in attendance all the time, the common areas are clean and tidy, and the staff are so friendly, not only nursing and cleaning, but also the chef's (met in the lift) reception staff, and the manager,

this place is a credit to the local authority. The staff also remember little things, for instance, my mum is blind, and her food is always served cut up to make it easier to eat, might not sound like much, but so important to my mum.

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Review of
Bickerley Green
from Valerie E (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report

Overall Experience

My review covers the last two and a half years my mother has been a resident at Bickerley. The care she has received has been amazing, notifying me immediately of any problems regarding her health and well-being. To her, the staff have become a very close family, extending to some of their family. When

visiting, feel that I also belong having made friends with the staff. Feel at home as it is my mother’s “home”.
Thank you, everyone.

Reply from Tracy Flint, Manager at Bickerley GreenThank you for taking the time to leave this review; it's lovely to hear that your mother is so settled and happy here.

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Review of
Bickerley Green
from A O (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report

Overall Experience

My mum is a current resident at Bickerley Green and was nervous about going into a nursing home. The staff here are so caring, kind and attentive and have helped her settle in really well. They’re so reassuring and supportive to Mum, myself and my brother. What a lovely nursing home. It’s lovely and

clean, bright and welcoming with lots of activities on offer for the residents. The food is great and Mum loves her room and feels safe and cared for. Thank you to everyone at Bickerley Green for your kindness and care.

Reply from Tracy Flint, Manager at Bickerley GreenThank you so much for your lovely review and words. Glad to hear Mum enjoys the food! Best wishes from all at Bickerley Green.

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Review of
Bickerley Green
from Shayne G (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report

Overall Experience

Bickerley Green Nursing Facility cared for my mother for the last 3 years of her life. I cannot recommend them highly enough. The staff were all absolutely incredible. The nursing staff and carers were professional always aware of how she was. My mother was treated with care, patience and the most amazing

kindness that went above and beyond. A welcoming kindness and politeness that was extended to family and friends when they visited her or phoned.
The home was always clean and tidy, as was she and all her clothes. The kitchen served balanced food that was adapted to her needs when necessary and even a birthday cake on her birthday.
The home also exerted themselves in making sure the residents were entertained with activities, garden parties and outings. They thought of everything.
There was never any doubt about how much my mother liked all of the staff and how truly happy she was and the total peace of mind I felt knowing how well she was treated.
Thank you all at Bickerley Green.

Reply from Tracy Flint, Manager at Bickerley GreenThank you for taking the time to leave us such a positive review about the care your mum received here at Bickerley Green - I will pass your lovely words on to the staff here best wishes all at Bickerley Green

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Review of
Bickerley Green
from Linda W (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report

Overall Experience

Mum is a resident in the care home since August 2023 to date. She has settled in very well and is very happy. The staff are all very friendly and make you feel very welcome, and nothing is too much trouble
for them. She has a lovely room and has some of her things from home in the room to make it

homely. She likes the food very much. The family are very grateful for the kindness of the staff shown to us and it is a relief to know she is being well looked after.

Reply from Tracy Flint, Manager at Bickerley GreenThank you so much for taking the time to review our care home. So pleased to hear that your mum has settled in well - with thanks all at Bickerley Green

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Review of
Forest Court Nursing Home
from Jerry H (Son of Resident) published on 13 December 2023 Submitted via Website • Report

Overall Experience

My mum is currently at Forest Court but is moving this week as the stay was only for her assessment.
The standards in the home are very high, the staff that I have come into contact with have been excellent, caring and friendly.
I don't see how any care home (NHS or private) could be bettered!

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Review of
Forest Court Nursing Home
from J H (Husband of Resident) published on 25 September 2023 Submitted via Website • Report

Overall Experience

Great care. Sorry had to leave due to short-term care restrictions. Really helpful and nice. Wish it could be longer.

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Care Homes Owned by Hampshire County Council in Hampshire

Hampshire County Council Locations in Hampshire (18)

Hampshire County Council Reviews in Hampshire (50)

Reviews posted for members of Hampshire County Council

Emsworth House

Bickerley Green

Bickerley Green

Bickerley Green

Bickerley Green

Bickerley Green

Emsworth House

Emsworth House

Westholme Care Home

Bickerley Green

Forest Court Nursing Home

Hawthorne Court Nursing Home

Bickerley Green

Forest Court Nursing Home

Bickerley Green

Bickerley Green

Bickerley Green

Bickerley Green

Forest Court Nursing Home

Forest Court Nursing Home

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