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Care Home Owned by Gold Care Homes in Suffolk

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Gold Care Homes in Suffolk

Only the locations & reviews in Suffolk for Gold Care Homes are showing below.

View the details of all 46 locations (with 3780 reviews) owned by Gold Care Homes

Gold Care Homes Locations in Suffolk (1)

 - Browse 1 Care Home owned by Gold Care Homes in Suffolk
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Kingfisher House Care Home
St Fabians Close, Newmarket CB8 0EJ 
9.9 131 reviews
Kingfisher House Care Home, Newmarket, Suffolk
"Kingfisher House is an amazing place. I cannot find fault at all. My mum has lived here for 18 months and is happy, well cared for, treated…"   Read all 131 reviews
  • from £1,300 / week
  • 91 Rooms
Location Type Care Home

Kingfisher House Care Home is located is pretty gardens in a quiet area of Newmarket, yet within reach of shops, amenities and public transport. The service provides residential care for people ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Gold Care Homes Reviews in Suffolk (131)

9.5

Gold Care Homes has a Group Review Score of 9.5 (9.546) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.

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Review of

Kingfisher House Care Home

from Cathy E (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingfisher House is an amazing place. I cannot find fault at all. My mum has lived here for 18 months and is happy, well cared for, treated with respect and compassion. I was impressed when I first met the manager, Alastair, and he came to visit my mum in her old home. He understood her communication
difficulties and it was clear he understood well that this was not a measure of her intelligence. I have seen the culture of treating all residents by all staff as individuals, and I cannot explain how important that is to me. Thank you.
Reply from Luminita Nicoleta-Safta, Operations Director at Kingfisher House Care HomeThank you for sharing this, it really means a lot to us.

It's so lovely to hear that your mum has been happy and well cared for over the past 18 months, and that she's been treated with the respect and understanding she deserves. Taking the time to truly see each person as an individual is something our whole team care deeply about, so your words really resonate.

We're also pleased that your first impressions stayed with you, and that you've felt confident in the care from the very beginning.

Thank you again for your kind feedback, it means a great deal to us all at Kingfisher House.

Best wishes,
Luminita
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Review of

Kingfisher House Care Home

from Robert S (Partner of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For past six months, my partner has been a resident at the above nursing home and has had end of life care.
Reply from Luminita Nicoleta-Safta, Operations Director at Kingfisher House Care HomeThank you for taking the time to share this with us.

We understand how important it is to feel that your partner is in the right place, especially over the past six months. It means a great deal to us to be trusted with their care, and we hope you have felt supported throughout. Providing kind, compassionate care and being there for both residents and their loved ones is something the team care deeply about.

Thank you again for your feedback.

Best wishes,
Luminita
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Review of

Kingfisher House Care Home

from Penny T (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mothers stay at Kingfisher House was sadly short but throughout her stay I could not fault the way she was cared for. She was looked after with dignity and respect despite being extremely poorly. During the final hours of her life, when I was with her throughout. The care, empathy and professionalism
from the team both during the day and night was exemplary and I am personally very grateful to everyone who looked after her.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care HomeThank you for your heartfelt review. It was our privilege to bring you both comfort at such a difficult time. Alistair and team
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Review of

Kingfisher House Care Home

from Diane F (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were in Kingfisher since the beginning of the year. Sadly dad died in October and mum still lives there.
I cannot begin to praise all the staff enough. Everybody is always so helpful and dad received the best care at the end of his life, mum is struggling to come to terms with this
but the staff are always there for her.
When we visit we usually get tea or coffee and biscuits, the staff know us by name, it is like a big family. Our dog, Wolfie is a regular visitor too.
I have to mention the entertainment ladies, Magda and Opal, my dad adored them and they made his last months full of fun, including trips to the local pub, BBQS at the home, he had a wonderful time.
In conclusion Kingfisher home is amazing.
Reply from Alastair Rayner, Home Manager at Kingfisher House Care HomeThank you for sharing your kind words. I am pleased to hear that your parents felt well cared for at Kingfisher House. Best wishes, Alastair
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Review of

Kingfisher House Care Home

from Maureen P (Partner of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely visit with friendly and helpful staff as always. We were treated to a party in the lounge as is usual on Wednesdays with a screening of a Christmas movie that I had not seen before and really enjoyed. We had a gorgeous hot creamy Christmas drink and an enormous helping of chocolate cake.
It
was a really nice afternoon.
Thank you all at Kingfisher.
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Review of

Kingfisher House Care Home

from Margaret Y (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the support and care we're getting from this place. The carers and everyone is very helpful. He is enjoying the activities very much as well.
Reply from Alistair, Home Manager at Kingfisher House Care HomeThank you for taking the time to share your feedback. I'm thrilled to hear you are happy with the services we are providing for your husband. Best wishes, Alistair
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Review of

Kingfisher House Care Home

from Sandra G (Friend of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful, but at weekends they find it difficult to find help if they need it.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care HomeThank you for sharing your experience of our home. I would be most grateful to understand the reason you feel staff have difficulty sourcing help at weekends and would welcome the opportunity to meet with you to do this. As well as there always being a senior member of staff on duty, often being a member of the management team, there is an out of hours and weekend on call rota which all staff are aware of and able to call 24 hours a day. Best wishes
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Review of

Kingfisher House Care Home

from A C (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have visited my dad, I have always been greeted so happily from staff. Very happy with Dad's care. He has only been here for a few weeks but has settled in well. We love going to the activities together.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care HomeThank you for taking the time to leave us a review. I'm really pleased to hear that your father has settled in with us and is enjoying the activities. Best wishes.
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Review of

Kingfisher House Care Home

from D B (Partner of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my partner receives at Kingfisher.
Reply from Alastair Rayner, Home Manager at Kingfisher House Care HomeWe are so pleased to hear that you are happy with the care your partner receives. Thank you for your message. Warm wishes
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Review of

Kingfisher House Care Home

from T B (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lots of great activities, very friendly staff and everyone is very caring. We feel lucky to find a home this nice for Dad.
Reply from Alastair Rayner, Home Manager at Kingfisher House Care HomeThank you for your kind words. We're so pleased to hear you're happy with the care your dad is receiving. Best Wishes
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Review of

Kingfisher House Care Home

from Jacky K (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Kingfisher House in November 2024.
His care during his stay was excellent. The staff could not have been more caring and patient.
During his final hours they were very supportive of the family and attended in all dad's needs. I would not hesitate to recommend Kingfisher house.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care HomeWe really appreciate you taking the time to share your experience, and thank you for entrusting us with the care of your dad. Warm regards, HM
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Review of

Kingfisher House Care Home

from P A (Sister of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with my brothers care and attention. Being a previous nurse/manager I can see what a fantastic team you have in all aspects of the home. His medical condition has greatly improved since arriving at kingfisher care home. I can't Thankyou enough. Xx
Reply from Alistair, Home Manager at Kingfisher House Care HomeThank you so very much for such high praise and for taking the time to share your experience.
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Review of

Kingfisher House Care Home

from T M (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and entertainment my Dad gets from Kingfisher House is excellent.
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Review of

Kingfisher House Care Home

from G H (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resdent for 5+ years and this is testament to the excellent care, support and entertainment provided by the whole team at Kingfisher.
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Review of

Kingfisher House Care Home

from Michael M (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has received excellent care since moving to Kingfisher House. The staff are friendly and attentive and tend to his every need, which is evident in how happy he is. A varied range of activities keep him engaged, led by an excellent activities co-ordinator. Communications from the home is excellent
and the manager leads his team well. Overall we are more than happy with the care experience.
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Review of

Kingfisher House Care Home

from G R (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy.
Reply from Claire Cole, Marketing Assistant at Kingfisher House Care HomeThank you for your review, we're very pleased to hear it!
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Review of

Kingfisher House Care Home

from T S (Son of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff go above and beyond in providing care and support to Mother. The facilities are generally in good order and kept clean and tidy. The activities programme is excellent.
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Review of

Kingfisher House Care Home

from S S (Daughter-in-law of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law has been a resident here for over 2 years.
The care here is wonderful. Very caring staff and great entertainment for residents. Very impressed that many staff have been here a long time. Shows they like working here. The food is plentiful and liked by residents.
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Review of

Kingfisher House Care Home

from T Y (Son-in-law of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Kingfisher's are excellent, with residents and family members. The activities are well received and residents are made to feel and enjoy a family atmosphere. The improvement in my Mother-in-law well being is totally outstanding since coming to Kingfisher.
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Review of

Kingfisher House Care Home

from P Y (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very well looked after. She settled in well and has received positive input from all the staff. As a family member, I am always made to feel welcome.
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Awards / Recognitions (11)

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