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Care Home Owned by Gold Care Homes in Suffolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Gold Care Homes in Suffolk

Only the locations & reviews in Suffolk for Gold Care Homes are showing below.

View the details of all 45 locations (with 3515 reviews) owned by Gold Care Homes

Gold Care Homes Locations in Suffolk (1)

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1 Care Home owned by Gold Care Homes in Suffolk
Kingfisher House Care Home

St Fabians Close, Newmarket CB8 0EJ 

9.9 127 reviews
"Mum and Dad have settled well - Dad has improved. The staff are wonderful but Mum and Dad tell me that at the weekends it is difficult to…"   Read all 127 reviews
Location Type Care Home

Kingfisher House Care Home is located is pretty gardens in a quiet area of Newmarket, yet within reach of shops, amenities and public transport. The service provides residential care for people who need support with everyday activities such as washing,… Read more about Kingfisher House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 91 Rooms from £1,300 / week

Gold Care Homes Reviews in Suffolk (127)

9.6

Gold Care Homes has a Group Review Score of 9.6 (9.594) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.

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Review of

Kingfisher House Care Home

from Diane F (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad have settled well - Dad has improved. The staff are wonderful but Mum and Dad tell me that at the weekends it is difficult to find staff - I do not know if this is true as Mum and Dad have short-term memory loss!
Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

I am delighted Dad is improving, thank you for sharing!

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Review of

Kingfisher House Care Home

from Sandra G (Friend of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful, but at weekends they find it difficult to find help if they need it.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

Thank you for sharing your experience of our home. I would be most grateful to understand the reason you feel staff have difficulty sourcing help at weekends and would welcome the opportunity to meet with you to do this. As well as there always being a senior member of staff on duty, often being a member of the management team, there is an out of hours and weekend on call rota which all staff are aware of and able to call 24 hours a day. Best wishes

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Review of

Kingfisher House Care Home

from A C (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have visited my dad, I have always been greeted so happily from staff. Very happy with Dad's care. He has only been here for a few weeks but has settled in well. We love going to the activities together.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

Thank you for taking the time to leave us a review. I'm really pleased to hear that your father has settled in with us and is enjoying the activities. Best wishes.

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Review of

Kingfisher House Care Home

from D B (Partner of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my partner receives at Kingfisher.
Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

We are so pleased to hear that you are happy with the care your partner receives. Thank you for your message. Warm wishes

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Review of

Kingfisher House Care Home

from T B (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lots of great activities, very friendly staff and everyone is very caring. We feel lucky to find a home this nice for Dad.
Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

Thank you for your kind words. We're so pleased to hear you're happy with the care your dad is receiving. Best Wishes

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Review of

Kingfisher House Care Home

from Cathy E (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault my mum's care. She is happy, treated respectfully at all times and very entertained! There is rarely a day goes by where there isn't laughter and joy amongst all the residents. I am greeted with a smile - many offers of cups of tea/coffee and other refreshments. This matters too! I feel
this is my second home. I'm local so lucky enough to visit most days. This is not a chore - I enjoy it. If Mum is unwell there is immediate help and appropriate care. I would change nothing. Thank you.
Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

Thank you so much for your lovely feedback. We're thrilled to hear your mum is happy and well cared for! Your support is greatly appreciated. Best Wishes

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Review of

Kingfisher House Care Home

from Jacky K (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Kingfisher House in November 2024.
His care during his stay was excellent. The staff could not have been more caring and patient.
During his final hours they were very supportive of the family and attended in all dad's needs. I would not hesitate to recommend Kingfisher house.
Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

We really appreciate you taking the time to share your experience, and thank you for entrusting us with the care of your dad. Warm regards, HM

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Review of

Kingfisher House Care Home

from P A (Sister of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with my brothers care and attention. Being a previous nurse/manager I can see what a fantastic team you have in all aspects of the home. His medical condition has greatly improved since arriving at kingfisher care home. I can't Thankyou enough. Xx
Reply from Alistair, Home Manager at Kingfisher House Care Home

Thank you so very much for such high praise and for taking the time to share your experience.

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Review of

Kingfisher House Care Home

from T M (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and entertainment my Dad gets from Kingfisher House is excellent.
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Review of

Kingfisher House Care Home

from G H (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resdent for 5+ years and this is testament to the excellent care, support and entertainment provided by the whole team at Kingfisher.
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Review of

Kingfisher House Care Home

from Michael M (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has received excellent care since moving to Kingfisher House. The staff are friendly and attentive and tend to his every need, which is evident in how happy he is. A varied range of activities keep him engaged, led by an excellent activities co-ordinator. Communications from the home is excellent
and the manager leads his team well. Overall we are more than happy with the care experience.
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Review of

Kingfisher House Care Home

from G R (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy.
Reply from Claire Cole, Marketing Assistant at Kingfisher House Care Home

Thank you for your review, we're very pleased to hear it!

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Review of

Kingfisher House Care Home

from T S (Son of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff go above and beyond in providing care and support to Mother. The facilities are generally in good order and kept clean and tidy. The activities programme is excellent.
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Review of

Kingfisher House Care Home

from S S (Daughter-in-law of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law has been a resident here for over 2 years.
The care here is wonderful. Very caring staff and great entertainment for residents. Very impressed that many staff have been here a long time. Shows they like working here. The food is plentiful and liked by residents.
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Review of

Kingfisher House Care Home

from T Y (Son-in-law of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Kingfisher's are excellent, with residents and family members. The activities are well received and residents are made to feel and enjoy a family atmosphere. The improvement in my Mother-in-law well being is totally outstanding since coming to Kingfisher.
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Review of

Kingfisher House Care Home

from P Y (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very well looked after. She settled in well and has received positive input from all the staff. As a family member, I am always made to feel welcome.
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Review of

Kingfisher House Care Home

from M G (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff do what they can to keep residents happy.
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Review of

Kingfisher House Care Home

from Nicola C (Granddaughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Grandad loves his new home. All the care staff have made him feel so welcomed, cared for, and part of a family! The activity team are outstanding there's always something for the residents to do you can tell there is so much thought and planning around this my Grandad loves going to the daily activities
and getting involved! Would recommend this place to anyone!
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Review of

Kingfisher House Care Home

from J H (Son of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly, they all say hello and make you very welcome.
They seem to have time for my Mother which gives me peace of mind.
Mum seems to enjoy the activities and seems quite settled.
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Review of

Kingfisher House Care Home

from R M (Son of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy, all things are good. The staff are friendly.
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Awards / Recognitions (10)

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