Only the locations & reviews in Cambridgeshire for Gold Care Homes are showing below.
View the details of all 45 locations (with 3515 reviews) owned by Gold Care Homes
Rayners Way, North Street, Stanground, Peterborough PE2 8HR
"We went to visit our husband/stepdad today and the atmosphere was lovely, the staff put songs on and the residents had a lovely time…" Read all 37 reviews
Awarded 'Outstanding' in July 2021 in 2 categories and Good in 3 categories, The Tudors Care Home is an accommodation with a historic appearance. It is managed to precision by a very experienced Care Home Manager. The Tudors is unlike any other care… Read more about The Tudors Care Home
Gold Care Homes has a Group Review Score of 9.6 (9.594) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.
I was surprised and disappointed to read your comments as these issues were not brought to my attention. Had they been, I can assure you that they would have been addressed quickly. With regard to the availability of tea and coffee, it is important to note that our approach to care is person-centred. This means that we deliberately do not offer a scheduled tea or coffee round, as this is an institutional approach. Instead, tea and coffee is available at any time throughout the day in accordance with the preferences of the individual, and staff when engaging with residents, also offer them routinely. I have today spoken to my team to remind them that if a resident or relative raises an issue or concern, no matter how small, that they must bring this to the attention of the management team so that resolutions can be sought. I operate an open-door policy, and resident and relatives meetings are organised regularly in which matters can be raised directly with me. Best wishes, Emma
Thank you for joining us and for taking the time to leave a review. Warm regards.
Thank you for sharing your experience of our home.
Best wishes.
Thank you for this positive feedback. We are glad your mum seems happy in our care. Best wishes
Thank you for this kind message. It is our privilege to care for your mum. Warm wishes
We are so happy to hear you are pleased with your dad's care at The Tudors, and that he is happy in our home. Thank you for these kind words. Warm wishes
We are so pleased you are happy with the care and love your mum receives in our home, as well as providing you with some peace of mind. Thank you for this lovely message.Warmest wishes
Hello, thank you for taking the time to leave a positive review. Kind regards.
Thank you so much for your kind words. We're thrilled to hear that the care and compassion provided at Tudor Care Home have exceeded your expectations. It's our priority to offer exceptional support not only to residents but also to their families.
Thank you for sharing your positive experience! We're delighted to hear that you find The Tudors safe and secure, and we appreciate your kind words about our welcoming atmosphere. We're committed to providing excellent care and service to all our residents and visitors.
Thank you for your wonderful feedback! We're thrilled to hear that The Tudors Care Home has provided outstanding care for your mother-in-law. We're glad she's settled in well and enjoys the delicious food and lovely accommodations.
Thank you for taking the time to leave a review. We are thrilled that your father has received excellent care at The Tudors!
Thank you for taking the time to write this review. It's great to know that you were happy with your mother's care at Tudors Care Home and that the staff were kind and attentive. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.
Best wishes.
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