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Care Homes Owned by Gold Care Homes in Hertfordshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gold Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Gold Care Homes are showing below.

View the details of all 47 locations (with 3970 reviews) owned by Gold Care Homes

Gold Care Homes Locations in Hertfordshire (7)

 - Browse 7 Care Homes owned by Gold Care Homes in Hertfordshire
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Hatfield Nursing Home
Tamblin Way, Hatfield AL10 9EZ 
9.9 115 reviews
Hatfield Nursing Home, Hatfield, Hertfordshire
"My nan has had amazing care and has been there for the last 3 months the carers are all kind and that there always willing to support her.…"   Read all 115 reviews
  • from £1,650 / week
  • 118 Rooms
Location Type Care Home

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs. The purpose-built modern interior offers residents spacious, private ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Heath Lodge
Danesbury Park Road, Welwyn AL6 9SN 
9.8 145 reviews
Heath Lodge, Welwyn, Hertfordshire
"I have found the service and support of the management and care workers here, exemplary. There is tremendous thoughtfulness and kindness in…"   Read all 145 reviews
  • from £1,600 / week
  • 67 Rooms
Location Type Care Home

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Autumn Vale Care Centre
Danesbury Park Road, Welwyn AL6 9SN 
9.8 166 reviews
Autumn Vale Care Centre, Welwyn, Hertfordshire
"Whenever I visit mum, she is always comfortable and safe. Staff are very informative, and the home is clean. We as a family are very…"   Read all 166 reviews
  • from £1,600 / week
  • 69 Rooms
Location Type Care Home

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs. A ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broxbourne Nursing Home
New River Gardens, Wormley, Broxbourne EN10 6GU 
9.8 87 reviews
Broxbourne Nursing Home, Broxbourne, Hertfordshire
"The staff are incredibly attentive and genuinely care about the well-being of each person, it gives the family peace of mind knowing he is…"   Read all 87 reviews
  • from £1,800 / week
  • 77 Rooms
Location Type Care Home

Broxbourne is a brand new purpose-built, luxury residential nursing home situated in the heart of the Lea Valley. The home provides excellent quality of care, allowing each resident to benefit from ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Martins House
Jessop Road, Pin Green, Stevenage SG1 5LL 
9.7 76 reviews
Martins House, Stevenage, Hertfordshire
"We recently had to move my mother here due to last home she was in closing to refurbishment. We were very concerned how the disruption…"   Read all 76 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Martin’s House is amongst a populated residential area, close by shops, cafés and transportation links. It is dedicated to providing professional elderly care in a homely environment where ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Queensway House
148 Jupiter Drive, Hemel Hempstead HP2 5NP 
9.4 105 reviews
Queensway House, Hemel Hempstead, Hertfordshire
"Firstly I wanted to say how fantastic the family BBQ was. We all really enjoyed it & it was lovely for my Grandsons to see Grandad out in…"   Read all 105 reviews
  • from £1,600 / week
  • 80 Rooms
Location Type Care Home

If you are looking for a home-like atmosphere where staff feel like family members, then look no further than Queensway House. They are known to deliver the very best care, welcoming atmosphere to ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Halcyon Days
The Old Rectory, Church Lane, Graveley, Hitchin SG4 7LU 
9.3 70 reviews
Halcyon Days, Hitchin, Hertfordshire
"Arrived at home to see my mother being fed lunch, Friday so lovely sausage and chips, mum ate it all and was offered condiments she very…"   Read all 70 reviews
  • from £1,600 / week
  • 57 Rooms
Location Type Care Home

Halcyon Days offers first class care for residents in picturesque village surroundings. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Gold Care Homes Reviews in Hertfordshire (764)

9.5

Gold Care Homes has a Group Review Score of 9.5 (9.500) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.

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Review of

Halcyon Days

from Simon D (Son of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arrived at home to see my mother being fed lunch, Friday so lovely sausage and chips, mum ate it all and was offered condiments she very much enjoyed and commented how lovely it was. She was nicely dressed, clean, well kept and happy, bravo first class service.
Reply from Nichola Hughes, Home Manager at Halcyon DaysThank you for your kind words. My team and I are pleased your mother was happy during her lunch.
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Review of

Heath Lodge

from Philip R (Friend of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service and support of the management and care workers here, exemplary. There is tremendous thoughtfulness and kindness in the support given to my friend, and the other residents. The willingness and efforts made to provide safe, supportive and pleasant environment/ambiance, is truly
wonderful!
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your thoughtful review. I will be sure to share your kind words with my team.
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Review of

Queensway House

from Teresa C (Wife of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Firstly I wanted to say how fantastic the family BBQ was. We all really enjoyed it & it was lovely for my Grandsons to see Grandad out in the fresh air enjoying the Alpacas & singer. The team did an amazing job. Also a thankyou for letting us have the cinema room for a birthday tea and for decorating
the room with balloons and banners. It was very much appreciated and we had a lovely time celebrating his birthday. Many thanks for all you do.
Reply from Charlotte Ford, Home Manager at Queensway HouseThank you for your lovely review. My team and I so pleased you all had a wonderful time!
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Review of

Halcyon Days

from Maureen R (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am exceptionally pleased with my 100 year old mother's care. Everyone, including office staff, knows her ways and always says hello in the corridors. They encourage her to join in and allow her to sleep on her terms. Food is brilliant, well thought out and choices. Lovely patios for summer. Mum loves
nutritional milkshakes staff make. I know Mum is well cared for. Thank you everyone.
Reply from Nichola Hughes, Home Manager at Halcyon DaysThank you for sharing such lovely feedback. It's wonderful to hear that your mother is so well cared for and that you feel reassured knowing she's happy and supported.

We're so pleased to have taken the time to get to know her as an individual, and that it's the little things that make such a difference.

Thank you again for taking the time to share your experience.

Best wishes,
Nichola
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Review of

Broxbourne Nursing Home

from Jack S (Grandson of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are incredibly attentive and genuinely care about the well-being of each person, it gives the family peace of mind knowing he is looked after and safe. My grandad is slowly improving each day and the facilities are great to spend quality time together.
Reply from Kathleen Presswell, Home Manager at Broxbourne Nursing HomeThank you for your lovely feedback. It's wonderful to hear that your grandad is doing well and that you feel reassured knowing he is safe and well cared for.
We're also so pleased that you're able to spend quality time together when you visit. Your kind words truly mean a great deal to our whole team at Broxbourne Nursing Home.
Best wishes,
Kathleen
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Review of

Queensway House

from O E (Granddaughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are lovely and friendly, but it is understaffed. Food is amazing with lots of different choices. Activities for residents are good and they make sure everyone is involved and do lovely events for family to attend.
Reply from Charlotte Ford, Home Manager at Queensway HouseThank you for taking the time to share your feedback. We're so pleased to hear your kind comments about our team, the food and the activities, and it's lovely to know our family events have been enjoyed too.

We also appreciate your comments regarding staffing. We value all feedback from our residents and families and will take your thoughts on board.

Thank you again for sharing your experience.

Best wishes,
Charlotte
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Review of

Broxbourne Nursing Home

from D K (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's care is excellent the staff are lovely to always helpful with mum.
If we need to know about mum always tells us.
Reply from Kathleen Presswell, Home Manager at Broxbourne Nursing HomeThank you for your kind feedback. We're so pleased to hear your mum is receiving such excellent care and that you've found the team kind, helpful and supportive.
Best wishes,
Kathleen
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Review of

Queensway House

from Gordon S (Husband of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful to Queensway for the excellent care my wife has had. I feel that she could not be in a better place.
Reply from Charlotte Ford, Home Manager at Queensway HouseThank you for your kind words. It means a great deal to hear that you feel your wife is receiving such excellent care at Queensway House and knowing you feel reassured that she is in the right place means so much to us. Best wishes,
Charlotte
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Review of

Queensway House

from Paul C (Son of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well cared for with plenty of staff on hand. Good food and activities. And visitors welcomed.
Reply from Charlotte Ford, Home Manager at Queensway HouseThank you for your kind feedback and for taking the time to share your experience. We're so pleased to hear that your mum is well cared for by our team and is enjoying the food and activities on offer.

Best wishes,
Charlotte
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Review of

Queensway House

from Anthony E (Husband of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife entered care direct from hospital. She has undefined dementia. The entry process went smoothly and she appears to have settled well. Regular staff seem to be very professional and caring but our family have noticed that she is less happy at weekends and holiday times. Could this be because weekend
staff are different and less dedicated to care of residents? Perhaps they are less patient. Meals seem to be well prepared and I understand she is eating well.
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Review of

Broxbourne Nursing Home

from Angela C (Sister-in-law of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always friendly and helpful to my sister in law . We are regularly updated on her welfare .
My only worry is the laundry! Clothes missing although all named . Other residents clothes put in my sister in law's wardrobe, which I do return . I do think a bit more care could be taken with this .
Overall
I have no major complaints. Thank you .
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Review of

Autumn Vale Care Centre

from Louise W (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit mum, she is always comfortable and safe.
Staff are very informative, and the home is clean.
We as a family are very pleased.
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care CentreThank you for your kind words about our home. I will be sure to share your review with the team.
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Review of

Broxbourne Nursing Home

from J A (Friend of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have notice the cleanliness of the place
Compassion with the patient
The Hospitality very warm & welcoming
Nurses are very patient & caring
Reception welcoming
Reply from Kathleen Presswell, Home Manager at Broxbourne Nursing HomeHello, thank you for your kind words. Best wishes,
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Review of

Martins House

from S C (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved to the home in early 2023. The staff were so understanding and patient, and we soon had the 'old mum' back for a while. She wasn't the easiest of residents; her strong will and wry humour were understood too. When the end came in late 2025, the end-of-life care was the best we could have wished
for. All of the staff were so professional and caring. All her family will be forever grateful for the care Mum received in those last couple of weeks. Thank you, Martins House and all the staff!
Reply from Julie Farmer, Home Manager at Martins HouseThank you for sharing such a heartfelt review about your mum's time at Martins House.

It's lovely to hear that the team took the time to understand her personality, her sense of humour and what made her uniquely her. We know that those relationships are so important, and it's wonderful to know that you were able to see glimpses of the "old mum" after she moved in.

We're also grateful for your kind words about the care and support provided throughout her time with us.

Thank you again for taking the time to share your experience.

Wishing you all the best,
Julie
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Review of

Autumn Vale Care Centre

from Jane R (Friend of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care given by the care staff was always good. Room cleanliness, however, was not always good and overall the home's appearance looked quite tired. My friend found the food's variety limited and the quality variable. What was described as supper was very predicatable and included an odd combination
of (always) sandwiches and another item such as a sausage roll or chicken dippers, for instance. Most of the staff did not have English as their first language so it could be hard work communicating sometimes. The outdoor areas were limited and access to them quite difficult from Peach unit. In the last twelve months staffing levels often seemed minimal which impacted on my friend's sense of well-being at times. However, since my friend had no family nor no one particular person to champion her cause, I felt that overall she was well cared for and that the staff were friendly, helpful and attentive; always trying to help.
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care CentreThank you so much for taking the time to leave us a review. Firstly, thank you for acknowledging the excellent care our team provided for your friend, and for scoring this aspect of our service 5 out of 5. This means a lot to our team who work very hard to ensure the wellbeing of all of our residents.
Feedback is always welcomed and I acknowledge your comments regarding the inconsistency you felt was present in some areas. I will make contact with you separately to discuss this in more detail so that I am able to address any issues that do not meet the high quality standards we set for ourselves.
Thank you once again,
Prarthana
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Review of

Heath Lodge

from A B (Son of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I are so happy my mum stayed here, they have my mum the best and the most professional care, going from the office to the nurses and the carers. Mum had the best care ever.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your lovely words. We're so pleased that your mum was cared for with such kindness and professionalism during her time at Heath Lodge.

It means a great deal to hear how supported you and your brother felt, and your kind feedback truly means so much to our whole team. Thank you again for taking the time to share this.

Best wishes,
Mihaela
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Review of

Martins House

from Debbie D (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very polite and helpful. We couldn't have done without them.
Reply from Julie Farmer, Home Manager at Martins HouseThank you for your kind words. Your feedback means a great deal to us, and we're so pleased the team have been there for you and your family.

Thank you again for taking the time to share your experience.

Best wishes,
Julie
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Review of

Autumn Vale Care Centre

from L N (Daughter of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in here so well . We are so pleased about that. It is such a relief to us that we know she is well taken care of and that her conditions are monitored closely . It's a lovely community - calm , clean and well organised. I can't praise the staff enough - the care and respect given
to all of the residents is second to none. There are daily activities and plenty to keep residents engaged with each other and also in their environment . It's such a welcoming place . Thank you so much
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care CentreThank you for sharing this feedback, it's really lovely to hear.
We know what a relief it can be when a loved one settles in well, so it's wonderful to hear that your mum feels happy and comfortable at Autumn Vale. Knowing you feel reassured that she is well cared for and closely supported means a great deal to us.
We're also so pleased that the warmth of the home, the sense of community and the activities on offer have stood out to you. Your kind words about the team's care and respect mean so much to everyone here.
Thank you again for taking the time to share your experience.
Best wishes,
Prarthana
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Review of

Martins House

from M O (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently had to move my mother here due to last home she was in closing to refurbishment. We were very concerned how the disruption would affect her as she has Alzheimer's and gets very confused. It genuinely couldn't have gone better. She settled in very quick and seems very happy here. The staff
are all lovely and respectful, from cleaning to nursing staff. It is very clean, and you can see the residents are their no. 1 priority.
Happy Mum, happy me!
Reply from Julie Farmer, Home Manager at Martins HouseThank you for sharing your kind words about our team and home. We understand what a big change it must have been for both you and your mother, especially with the uncertainty that can come with moving to a new home. It's wonderful to hear that she has settled in so quickly and is feeling happy and comfortable at Martins House.
We're here not just for our wonderful residents, but for their loved ones too, and we know how important that support can be.
Thank you again for taking the time to share your experience.
Best wishes,
Julie
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Review of

Queensway House

from C C (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff at the care home are very welcoming and attentive to mum's needs and any problems I may have. The dining room is very nice and the food looks very nice. The laundry service works very well and the room, lounges and cinema room are well decorated and comfortable.
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Awards / Recognitions (11)

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