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Care Homes Owned by Gold Care Homes in Hertfordshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gold Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Gold Care Homes are showing below.

View the details of all 46 locations (with 3789 reviews) owned by Gold Care Homes

Gold Care Homes Locations in Hertfordshire (7)

 - Browse 7 Care Homes owned by Gold Care Homes in Hertfordshire
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Hatfield Nursing Home
Tamblin Way, Hatfield AL10 9EZ 
9.9 114 reviews
Hatfield Nursing Home, Hatfield, Hertfordshire
"I cannot recommend Hatfield Nursing Home highly enough. The care my mum received was deeply compassionate, person-centred, and attentive.…"   Read all 114 reviews
  • from £1,500 / week
  • 118 Rooms
Location Type Care Home

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs. The purpose-built modern interior offers residents spacious, private ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Autumn Vale Care Centre
Danesbury Park Road, Welwyn AL6 9SN 
9.8 160 reviews
Autumn Vale Care Centre, Welwyn, Hertfordshire
"My mother has been a resident in Poppy at Autumn Vale for 3 years and as a family, we want to thank all of the staff, carers and management…"   Read all 160 reviews
  • from £1,600 / week
  • 69 Rooms
Location Type Care Home

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs. A ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heath Lodge
Danesbury Park Road, Welwyn AL6 9SN 
9.8 144 reviews
Heath Lodge, Welwyn, Hertfordshire
"My aunty was admitted here 9'weeks ago for end of life care. I chose this care home as near to me so could visit easily. All the staff,…"   Read all 144 reviews
  • from £1,500 / week
  • 67 Rooms
Location Type Care Home

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broxbourne Nursing Home
New River Gardens, Wormley, Broxbourne EN10 6GU 
9.8 82 reviews
Broxbourne Nursing Home, Broxbourne, Hertfordshire
"My husband is there for Discharge to Assessment from hospital, but already I have paid for him to stay beyond his 4 week initial stay. I…"   Read all 82 reviews
  • from £1,600 / week
  • 77 Rooms
Location Type Care Home

Broxbourne is a brand new purpose-built, luxury residential nursing home situated in the heart of the Lea Valley. The home provides excellent quality of care, allowing each resident to benefit from ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Martins House
Jessop Road, Pin Green, Stevenage SG1 5LL 
9.7 72 reviews
Martins House, Stevenage, Hertfordshire
"The care home have looked after my stepdad for four years and during this period I cannot fault the care they have given him. He has been…"   Read all 72 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Martin’s House is amongst a populated residential area, close by shops, cafés and transportation links. It is dedicated to providing professional elderly care in a homely environment where ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Queensway House
148 Jupiter Drive, Hemel Hempstead HP2 5NP 
9.4 98 reviews
Queensway House, Hemel Hempstead, Hertfordshire
"Queensway House has a very warm and caring feel and the staff are always very attentive and respond quickly to any care needs. The dining…"   Read all 98 reviews
  • from £1,300 / week
  • 80 Rooms
Location Type Care Home

If you are looking for a home-like atmosphere where staff feel like family members, then look no further than Queensway House. They are known to deliver the very best care, welcoming atmosphere to ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Halcyon Days
The Old Rectory, Church Lane, Graveley, Hitchin SG4 7LU 
9.4 67 reviews
Halcyon Days, Hitchin, Hertfordshire
"Thank you so much for the care and respect that you have shown to A during his stay. We have noticed that he is happy here and has said he…"   Read all 67 reviews
  • from £1,500 / week
  • 57 Rooms
Location Type Care Home

Halcyon Days offers first class care for residents in picturesque village surroundings. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Gold Care Homes Reviews in Hertfordshire (737)

9.5

Gold Care Homes has a Group Review Score of 9.5 (9.542) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.

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Review of

Broxbourne Nursing Home

from Joyce S (Wife of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This is something I mention so often but it never gets resolved. Most of the clothes my husband had when he first became a resident have disappeared despite them all being labelled. I often find him sitting in the lounge wearing his pyjama trousers. I have now started taking the washing home so no need
for the laundry but it has made very little difference. Many other people have the same problem but nothing is done about it. I also don't like the fact that his key worker is on a night shift and leaves at eight o'clock in the morning. I am still shaving him, trimming his hair and sometimes have to cut his nails so I would like to have contact with the key worker so I can keep up to date with Leslies condition.
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Review of

Queensway House

from Muriel R (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Queensway House has a very warm and caring feel and the staff are always very attentive and respond quickly to any care needs. The dining and living areas are spacious and bright, the bedrooms bright and clean. We have been delighted at the care my dad received, initially from the dementia staff and
laterally from the nursing team. We felt that during his final months he was well looked after with care and compassion. The team kept us informed on a regular basis.
Reply from Charlotte Ford, Home Manager at Queensway HouseThank you for taking the time to share this. It's really lovely to hear how warmly Queensway House has felt and that you were happy with the care your dad received.

We understand how important it is to feel reassured during times like this, so it means a great deal to know he was looked after with such compassion and that you felt kept informed and supported along the way.

Your kind words mean a lot to the whole team. Thank you again for sharing your experience.

Best wishes,
Charlotte
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Review of

Martins House

from L L (Stepdaughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home have looked after my stepdad for four years and during this period I cannot fault the care they have given him. He has been well looked after from day one and always treated with great fondness.
Reply from Julie Farmer, Home Manager at Martins HouseThank you for taking the time to share your experience of Martins House. It's lovely to hear that your stepdad has been so well cared for over the past four years.

Knowing that he has been looked after with such fondness and consistency from the very beginning means a great deal to us. The team work hard to make sure residents feel comfortable, valued and supported every day. Thank you again for your feedback.

Best wishes,
Julie
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Review of

Autumn Vale Care Centre

from Simon B (Son of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Poppy at Autumn Vale for 3 years and as a family, we want to thank all of the staff, carers and management that have shown so much care, support, patience and kindness to her throughout her stay - it is really appreciated
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care CentreThank you for taking the time to share this. It means a great deal to us that your mother has been supported with such care, patience and kindness during her three years in Poppy at Autumn Vale.

Looking after someone over a long period of time allows real relationships to form, so it's lovely to know the team have been able to support both your mother and your family in that way.

Wishing you all the best,
Prarthana
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Review of

Autumn Vale Care Centre

from Kevin B (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Autumn Vale Care Centre to be very friendly, helpfull, all the staff were amazing.
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care CentreThank you for taking the time to share your experience. It's so nice to hear that you found the home friendly and helpful, and that the team made such a positive impression.
Best wishes,
Prarthana
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Review of

Heath Lodge

from Dawn C (Niece of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty was admitted here 9'weeks ago for end of life care. I chose this care home as near to me so could visit easily. All the staff, the nursing staff, care manager and deputy that I spoke to on every visit were caring and kind and compassionate. Nothing was too much trouble. The other residents
are well cared for and immaculate. My aunty was washed and cared for until her passing on Friday. The home prepared me and gave me updates all the time. The staff are so kind and my aunty felt safe and comfortable was heartened by the kindness shown.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for taking the time to write such a thoughtful review. It means a great deal to hear that your aunty was shown such kindness and compassion during her time at Heath Lodge. Knowing that you felt supported on every visit, and that the team were there for you with warmth and understanding, is incredibly important to us.

Your words will truly mean so much to the whole team. Thank you for placing your trust in us at such a difficult time.

Wishing you all the best,
Mihaela
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Review of

Heath Lodge

from Deborah W (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love the staff, they are very kind and very grateful to them for looking after my father and doing an amazing job, lovely care home.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you so much for your kind words about Heath Lodge. It's wonderful to hear that you feel your father is so well cared for and that the team's kindness has made a difference.

Wishing you all the best,
Mihaela
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Review of

Autumn Vale Care Centre

from S G (Friend of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care the center has provided to my family member has been exceptional. I was very happy and satisfied. The staffs were very helpful and kind. Staffs engage their residents in a very kind and gentle manner.
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care CentreThank you for your kind words about Autumn Vale. It's so reassuring to hear that you've been happy with the care your family member has received. We're especially pleased that you've found the team to be helpful and kind, and that they engage with residents in such a gentle and caring way. That approach is at the heart of what we do each day.

Best wishes,
Prarthana
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Review of

Martins House

from Gwyneth O (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
In December Mum moved into Martins House as her dementia had progressed and she could no longer live safely in her own home. It was a difficult decision to make but the staff all worked hard to make her move as easy as possible.
The staff are excellent. Kind, patient and caring to the residents and
there are interesting and enjoyable events each day that residents are gently encouraged to participate in .
Very happy with Mum living at Martins House as I know she is in safe and caring hands.
Reply from Julie Farmer, Home Manager at Martins HouseThank you for taking the time to share your experience of our home. It is our privilege to care for your mum. Best wishes, Julie
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Review of

Hatfield Nursing Home

from Kirsty W (Granddaughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family cannot thank the team at Hatfield Nursing Home enough. From day one, the care provided to my nan has been deeply person-centered, compassionate, and professional.
A special mention must go to the Home Manager, Nicol, who is simply fantastic. Any time we had a concern or a question, she addressed
it immediately, which really helped put our minds at ease. We also felt incredibly supported by Andrea, who was brilliant at keeping us informed about every aspect of Nan's care. Her reassuring nature and dedication to treating Nan as an individual meant the world to us. It is a huge relief to find a home that supports the family just as much as the resident. Thank you again.
Reply from Nicol Tachie, Home Manager at Hatfield Nursing HomeThank you so much, Kirsty, for your kind and thoughtful words. It truly means a great deal to the whole team to know that your nan's care, and the support we've been able to offer your family, has helped bring you reassurance from day one.

We are very grateful for your personal comments and for recognising the importance of clear communication and responsiveness. Supporting families alongside our residents is incredibly important to us, and it's comforting to hear that this has made a difference for you.

Thank you for trusting us with your nan's care. It's a privilege to support her and your family.

Kind regards,
Nicol
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Review of

Hatfield Nursing Home

from Jean W (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Hatfield Nursing Home highly enough. The care my mum received was deeply compassionate, person-centred, and attentive. During what was a very difficult time for our family, the Home Manager, Nicol, was absolutely brilliant. She went above and beyond to support us, putting our minds
at ease and giving us the peace of mind that Mum was in safe, capable hands.
The frontline care is equally wonderful. Andrea and Joy have been exceptional-they are so supportive and truly focus on Mum's individual needs. It is such a relief to know she is being looked after by people who genuinely care. Thank you to the whole team for supporting not just my mum, but our entire family.
Reply from Nicol Tachie, Home Manager at Hatfield Nursing HomeThank you so much for your incredibly kind words and for taking the time to share your experience. It truly means a great deal to us to know that your mum's care, and the support offered to your family, helped bring you some peace of mind during such a difficult time.

I'm personally very touched by your comments and will be sure to share your feedback with Andrea, Joy and the whole team, who will be so proud to know their compassion and dedication made a difference. Supporting not just our residents, but their families too, is at the heart of what we do.

Thank you for trusting us with your mum's care. It has been a privilege to support your family.

Best wishes,
Nicol
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Review of

Queensway House

from Michelle F (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been placed here as an emergency respite due to the sudden loss of her partner. The staff have not only been amazing with mum, but with us. They have been patient when we have asked a million questions. They have been compassionate knowing we are also grieving They are all amazing with mum.
It has made a very hard time easier.
Reply from Charlotte Ford, Home Manager at Queensway HouseHi Michelle,

Thank you so much for your kind feedback. We're really pleased to hear that your mum has felt well supported during her stay at Queensway House, and that our team has been able to support you as a family too.

Our staff always aim to be patient, compassionate, and approachable, so it's lovely to know this has come across and has helped make a difficult time a little easier. Your words will mean a lot to the whole team.

Thank you again for taking the time to share your experience.

Best wishes,
Charlotte
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Review of

Autumn Vale Care Centre

from S C (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and help for my father-in-law and family to visit are so positive, and nothing is too much trouble to help father-in-law with day-to-day life. An amazing home for your loved ones to be at.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you so much for your kind words and for sharing your feedback. We're delighted to hear that your father-in-law is well cared for and that our team has been able to support both him and your family. It's wonderful to know that our efforts to make daily life comfortable and enjoyable have made a positive difference.

Best wishes,
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Review of

Heath Lodge

from Laurence P (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care at Heath Lodge is excellent. The staff consistently looked after my mother with kindness, care and attention to detail. The facilities are of a high level and my mother was satisfied with the care she received. I would recommend Heath Lodge without hesitation.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you so much for your kind words. We're delighted to hear that your mother felt well cared for and that our team's attention, kindness, and high standards made a positive difference. It's wonderful to know that you would recommend Heath Lodge and your feedback means a lot to the whole team!

Best wishes,
Mihaela
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Review of

Autumn Vale Care Centre

from Bruce A (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found staff extremely friendly, helpful and respectful. We have found that the home is always clean and there seems to be always some entertainment on for the residents. If our mother needs any medical attention, this has always been attended to promptly. Our mother seems happy here at Autumn Vale.
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Review of

Hatfield Nursing Home

from C R (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Loving, caring staff. Can't do enough for their residents. My relative has settled in well here and is well looked after. Lots of activities for the residents to get involved in, and they are always well fed. The manager always goes the extra mile
Reply from Nicol Tachie, Home Manager at Hatfield Nursing HomeThank you for sharing your feedback. We're delighted to hear that your relative has settled in well and is enjoying life with us. Our team works hard to provide loving, personalised care, plenty of activities, and delicious meals, so it's wonderful to know this has made a difference.

Best wishes,
Nicol
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Review of

Hatfield Nursing Home

from Hazel F (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother first went into Hatfield Nursing Home in November 2025, initially for respite for two weeks. She has dementia. This was a new experience for the whole family. With my father still being able & independent at the age of 89 years old & being left in his home, now alone for the first
time in 67 years of marriage, this was even more traumatic for them & the family to see happening.
Hatfield Nursing Home have gone above and beyond all they could possibly do.
My mother became a permanent resident 1st December 2025 & the care has been exceptional, that, I would say is an understatement - no words can describe how much they have done not only for my mum & her needs and care and quality of life, but also for my dad and us as a family who feel the guilt and the helplessness - they have reassured us daily with photos and constant activities for my mum & the stimulation she needs. Every resident is given individual 5 star plus care and it is catered for each individual AMAZING!!!!!
Reply from Nicol Tachie, Home Manager at Hatfield Nursing HomeHi Hazel,

Thank you so much for taking the time to share such heartfelt feedback. It truly means a great deal to all of us at Hatfield Nursing Home.

Supporting residents and their families during what can be a very new and emotional time is something we take incredibly seriously, so it's wonderful to hear that you've felt reassured and supported throughout your mum's journey with us. Our team works hard to provide personalised, meaningful care and to ensure every resident enjoys the best possible quality of life, so your kind words will mean the world to them.

Thank you again for your trust and for sharing your experience.

Kind regards
Nicol
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Review of

Hatfield Nursing Home

from M N (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has settled into the Hatfield Nursing Home well since moving there in the Autumn of 2025 and the management and care team are friendly, polite and professional.


The home could benefit from more care workers to enable more 121 attention, as the staff to resident ratio sometimes doesn't seem enough

on the dementia floor, however, the overall experience is to a very high standard.


We sometimes feedback minor issues but the manager of the care home is excellent in reassuring us or addressing any questions or concerns we have.


As a family, we are very pleased with the home and the whole team who look after Mum and knowing she is safe and cared for is extremely important to us.

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Review of

Heath Lodge

from Pauline L (Wife of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always greeted with a smile and by name. The care my husband receives is excellent and all the staff work tirelessly to ensure everyone is looked after and safe. We didn't know we would be in this situation but I know my husband is in the best place.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your lovely words about Heath Lodge. It's so reassuring to hear that you're always welcomed so warmly and personally when you come to visit.

We understand that finding yourself in this situation is never easy, so it truly means a great deal to know you feel your husband is in the best place and receiving excellent care. The team work incredibly hard to keep everyone safe and well looked after, and your feedback means so much to us.

Best wishes,
Mihaela
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Review of

Autumn Vale Care Centre

from V P (Niece of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for all the support and care that you gave to my uncle over the last few months. The staff that looked after him were exceptional. We felt very welcomed every time we visited. I would like to say a special thankyou to the way that my uncle was looked after during his end of life by all the
staff especially the nurses.
I will be forever grateful for the nurses that helped us to get through his passing with the dignity and respect they gave to my uncle and to us. The personal touches helped us so much to deal with a sad situation.
I highly recommend this care home for the staff and the way they tirelessly work always with a smile on their faces even when they are so busy they are an asset to this care home.
Once again thank you so much.
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Awards / Recognitions (11)

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