Care Home Owned by Gold Care Homes in Buckinghamshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Buckinghamshire for Gold Care Homes are showing below.
View the details of all 45 locations (with 3734 reviews) owned by Gold Care Homes
Gold Care Homes Locations in Buckinghamshire (1)
Bletchley House
9.6
99 reviews
Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
"The team at bletchley house have been amazing my mum hasn't lived here long but already feels at home. Staff here go above and beyond with…" Read all 99 reviews
Location Type Care Home
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room. Refurbished, and also rated GOOD… Read more about Bletchley House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 44 Rooms
- from £1,300 / week
Gold Care Homes Reviews in Buckinghamshire (99)
9.6
Gold Care Homes has a Group Review Score of 9.6 (9.553) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.
Review of
Bletchley House
from Sarah O (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at bletchley house have been amazing my mum hasn't lived here long but already feels at home. Staff here go above and beyond with the care and activities they provide I can't thank them enough for their hard work and genuine care they give.
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Review of
Bletchley House
from K A (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brilliant to see improvements in conditions due to careful monitoring and care from the staff at Bletchley House. Thank you all for your ongoing care and support.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind words. Warm Regards, Julie
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Review of
Bletchley House
from Davina B (Friend of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the carers very friendly. All staff really very caring, helpful. All very hands on. The maintenance man is excellent as well he is very friendly & bubbly, makes everyone laugh.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind words. I am delighted to hear that you find my staff friendly and that our maintenance team brings a smile to everyone's day!
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Review of
Bletchley House
from Eileen K (Mother of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son has only been resident in Bletchley House since Nov 1925, but since then we have seen a great difference in him, he seems very content, likes the staff and also thinks the food is great, so far I am a very happy mother, hope it continues.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind comments. Best wishes, Julie
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Review of
Bletchley House
from A S (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I was very impressed by the warmth and caring attitude of my mother's nursing and caring staff. Her physical needs are well met. However, I was disappointed to come in some days and find that my mum's hearing aids not working (battery needed replacement and tubes cleaned). Also, that staff didn't encourage
her to opt to go to the dining room for lunch - Mum no longer has the capacity to ask. She used to thrive on social interactions, now her life has shrunk to 4 walls which is very upsetting. I don't blame the staff, they are doing their best with constant demands on their time.
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Review of
Bletchley House
from J B (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely awful place! First visit we viewed it for our elderly mother all seemed ok. Didn't turn out to be nice. Mum was right down the end of the corridor , by the time she got her meals they was cold! She would press her buzzer for pain relief , carer would come, report back to the nurse, some days
mum would wait for over an hour for pain relief to come. Not good when you're in pain. There was a lady screaming help me, help me constantly. That person is someone's, wife, mum, daughter , I'd hate to think of my mum screaming out like that & being ignored. Just the whole lack of care, compassion for mum. We spoke to the nurses daily about mum but felt like we was being a pain to them.
We have since moved mum to a much better home, staff have been fantastic in the new home. . Mum never settled in this place & now we know why, she had the vibe it wasn't a nice place.You put your trust in these people that they will care for your elderly relatives . Not the case at Bletchley House.
We have since moved mum to a much better home, staff have been fantastic in the new home. . Mum never settled in this place & now we know why, she had the vibe it wasn't a nice place.You put your trust in these people that they will care for your elderly relatives . Not the case at Bletchley House.
Reply from Julie Ricci, Home Manager at Bletchley HouseI am saddened to read your comments as they do not reflect the high standards we constantly strive to achieve, nor do they reflect the majority views of the many other reviewers shown here. Your concerns do not appear to have been shared with me from whomever you spoke with and I am sorry that I did not have the opportunity to address them at the time. I will be reviewing the matter thoroughly now that it has been brought to my attention and any issues found will be addressed without delay. Sincerely, Julie
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Review of
Bletchley House
from Deana C (Wife of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband was originally placed in respite care to enable me to have surgery. It has since been agreed, by all medical professionals and ourselves, that he will stay permanently now. And we could not be happier. Me because he is getting much better care than I could provide, even with carers attending
several times daily.
Him because he is just cosy and comfortable where he is, he doesn't want to leave. The staff are all wonderful, so caring and patient. He feels safe, well looked after, and even if he gets grumpy, which he can do, the staff are all so kind to him. It means such a lot to us both that he feels secure, well cared for and happy.
We can't recommend this home more highly.
Him because he is just cosy and comfortable where he is, he doesn't want to leave. The staff are all wonderful, so caring and patient. He feels safe, well looked after, and even if he gets grumpy, which he can do, the staff are all so kind to him. It means such a lot to us both that he feels secure, well cared for and happy.
We can't recommend this home more highly.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you so much for your wonderful feedback. Regards,
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Review of
Bletchley House
from Susan F (Friend of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have visited and interacted with many of the residents enjoying coffee morning on Wednesday and seeing my friend.
I have also enjoyed the entertainment that has been provided on afternoon and all residents as well as myself have join in and have enjoyed it
the staff are very friendly from the cleaner
I have also enjoyed the entertainment that has been provided on afternoon and all residents as well as myself have join in and have enjoyed it
the staff are very friendly from the cleaner
to management
I enjoy visiting and there is always a warm welcome
I enjoy visiting and there is always a warm welcome
Reply from Julie Ricci, Home Manager at Bletchley HouseI am so pleased you enjoy visiting and joining in with activities, it means so much to the team. Regards,
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Review of
Bletchley House
from S W (Son of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is happy and well looked after. Room is nice, staff are great and caring. Access to visit is good and facilities provide for various types of entertainment. Overall the experience has been great.
Reply from Julie, Home Manager at Bletchley HouseThank you for taking the time to share your experience.
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Review of
Bletchley House
from C B (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff have been very kind, caring and compassionate to our whole family after our father passed away peacefully after a short illness, leaving our mother safely in their care.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for sharing your experience of our home and the care we provide at such a difficult time for you and your family. Kind regards,
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Review of
Bletchley House
from Susan S (Friend of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I like coming here to see the people here every Wednesday.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your review! It's always a pleasure to see you an we look forward to welcoming you again soon.
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Review of
Bletchley House
from J H (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both parents were admitted at the beginning of March as Dad was fast-tracked for palliative care and he was Mum's carer. He was given enough time to ensure that Mum was comfortable & being well-cared for when he passed away. His care, alone, was very good and he was comfortable & content in his last
days. The staff, overall, were exceptional and so very caring, and he passed very peacefully
Mum continues to be well-cared for in his absence.
Mum continues to be well-cared for in his absence.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for sharing your experience of our home and the care we provided at such a difficult time for you and your family. It was our privilege to support your dad, albeit for too brief a time and we will continue to care for your mum.
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Review of
Bletchley House
from Neil C (Son of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was very poorly and needed special care which the team at Bletchley House provided. Everyone were so very caring and understanding. The home is very clean and very well managed. Thank you doesn't cover the support and care provided by all of the team.
Reply from Julie, Home Manager at Bletchley HouseThank you for sharing your experience of our home and the care we provide. Best wishes.
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Review of
Bletchley House
from Carolyn O (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was moved to Bletchley House from hospital we noticed within a few days how much better she was, all the things she couldn't do ie eating sitting up. Mum is so happy at Bletchley House. The staff are amazing.
Reply from Julie, Home Manager at Bletchley HouseThank you for sharing your experience, i'm delighted that Mum is happy here and it is our pleasure to care for her.
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Review of
Bletchley House
from Roy B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly staff warm + clean home. Mum seems quite happy and content here.
Reply from Julie Ricci, Home Manager at Bletchley HouseThanks for leaving us a review. Best wishes
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Review of
Bletchley House
from Lesley Y (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum was transferred from hospital 28 Feb 2025. No concerns at the time of completing.
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Review of
Bletchley House
from Christine S (Respite Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Used Bletchley House Care Home for respite care following a spell in hospital.
Reply from Julie Ritchie, Home Manager at Bletchley HouseThank you for staying with us, and for taking the time to leave us a review. Wishing you continued good health, Julie.
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Review of
Bletchley House
from Margaret E (Friend of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home lounge + dining room beautiful. Our friend is so well looked after such a change in her. Everybody so friendly lovely atmosphere.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind words. Warmest wishes, Julie
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Review of
Bletchley House
from Phil E (Friend of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We came to visit our friend and found Bletchley house a fantastic place. She is well looked after and has improved after being moved from hospital. The care and help she gets is second to none. The staff are lovely.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for sharing your experience of our home, it's greatly appreciated. Warm wishes, Julie
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Review of
Bletchley House
from C L (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A good, caring home. They took my dad in, who had brain cancer, and looked after him in his last months. All staff were very good to him and the family - from the cleaners to the kitchen staff, to the carers, nurses and managers. All were kind.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind review. It was truly our pleasure to care for your father.
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Awards / Recognitions (10)
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