Care Homes Owned by Gold Care Homes in East Sussex

staff continue to smile and assist him in any way they can - they deserve medals!

kindness in dealing with mum's dementia in the best way they can which I know can be difficult sometimes, especially, as she is immobile and can no longer make herself understood.

I visit daily so I see how this care applies to all residents and as a visitor they have supported me fully and always willing to listen to me and answer any questions I may have.

The food is excellent and varied and there are choices.

Activities have improved greatly over the last few years and all are encouraged to join in with sessions twice daily.

I and the family are very happy that mum is living in a very caring environment, thank you.

and although he rarely takes part in the daily activities is visited by members of staff on a regular basis. The home is spotless and the food is excellent with menus changing weekly. I know my Partner is safe and well cared for and I couldn't wish for more.

I've found evryone to be caring, knowledgeable and efficient and the whole place is always spotless.
Thank you to everyone.

I know that my friend is safe and cared for, which was not the case prior to moving to Sycamore Court. Thankyou, very re-assuring for me.

an hour. Her emergency button was usually on the floor or out of reach. The food was very poor and so was the cleanliness. There was Faeces on my mums wall for weeks, despite me asking for it to be cleaned. The arial in my mums TV was accidentally broken and it took over two months for this to be sorted. The nursing staff were very reluctant to call the GP and did not act quick enough when my mum was in pain. Male residents were allowed to go in my mums room and eat her food. Safeguarding was non existent. The Manager made no effort to reassure me or listen to any if my concerns. This place is not good enough and I would not recommend it.

They support me as well. I no longer have to juggle all the plates. I know she is safe.

have turned this home around in the last few years to be a wonderful place to live.

is wonderful and we had table service!! I had a super lunch with my friend, will be booking to go again soon! The hairdresser did a wonderful job on my friend's hair and this will be a regular occurrence going forward. My friend's physical and mental health have improved considerably since she moved in and she always appears clean and well cared for when I visit.

does.

kind and caring. The bright and colourful surroundings also provide stimulation with the colourful murals and large windows for the residents to gaze out onto the garden. 
My mother was reluctant to leave home for respite but the carers were able to put her at ease and made her feel at home, they were very understanding.
The manager has been brilliant at accommodating my requests for respite, sometimes at short notice. The regular breaks enable me to recharge my batteries. It's a great comfort to me to know she is receiving the best care at Partridge House.

what is going on. I am impressed with the detailed records which are kept. It is very reassuring to be able to ask how he is when I visit, and to be given exact information about his day or night. Having been his carer myself for many years it is a great relief to see him being looked after so well now that I am no longer able to cope with his condition.

my mum, and for treating her as an individual.

kind manner. My brother has the care he now needs and is not as anxious as before moving to Sycamore Court. I would recommend Sycamore Court to anyone looking for residential care for their loved one.