Care Homes Owned by Gold Care Homes in East Sussex

Best care home I've been too. Staff treat residents with care, respect and gentle humour. Food is amazing and social events are frequent - I left the Charlie and The Chocolate Factory event an Friday, and the staff and residents (who could) were dancing away. There's a lovely feel to the home too; bright and welcoming, plus staff are very friendly and attentive.

Thank you everyone for a good time.

I visit my mum regularly at the home, the staff are caring, friendly and approachable. The food is excellent and varied and interesting activities going on in the lounge for those that want to or can join in. Also lovely outdoor space where one can relax with nature, my mum likes to watch squirrels and birds. Great manager and staff team. Sounds too good to be true but it is I would rate it 100/10. Only trouble is they won't be doing regular repeat of Charlie and the Chocolate Factory! Best care home.

Regular visits from hairdresser and chiropodist for residents. Daily activities provided for residents

I first arrived at Partridge House on August 27th 2025. My first impression was the feeling of peace. Everyone from staff to residents was so welcoming, the clean smell everywhere I went, so much laughter going on and finally the room which was available as soon as I walked in I knew this was 'it', I said this is where I would like to be. Thirteen months later I know it was the best decision I had ever made. I am very happy here, 2 days ago I had my 89th birthday here, chef made me a birthday cake, which we all get - I had a lovely day. Activities: Making plasticine pumpkins, when dry, we will paint them. There is always things to do - we have a lovely garden. I spend time out there deadheading plants etc. and go for walks around the garden or sit out there weather permitting. Reading 0 I am an avid reader - I can read a book a day - I also have music, CD's, headphones with me. We have musicians, etc. visiting. We are well looked after.

Management are very professional and knowledgeable

I am so grateful for the kind and considered care my husband receives at Partridge House. He has very difficult symtoms to deal with because of having both parkinsons and alzheimer's, the staff make such efforts to accomodate his needs and make his days more bearable, bringing kindness and interest into his life with singing and dancing and art activities. A smart speaker has been installed for him so he can listen to his favourite music which he finds calming and which brings back pleasant memories.

This is the third care home my mother in law has been in and it's by far the best one. Her room and facilities are great. The management and staff have been wonderful. My mother in law can be quite difficult at times and the staff have been remarkable.

My mother in law seems very happy, and content. Staff are lovely, every thing is clean, rooms are spacious, light, and have made Mums room, homely with familier things, access to garden is great, & safe. Entertainment, barbecues, craft. The care home have made residents a special place, where they can be well looked after, with photos on there doors, saying what they were and what they use to do, is great too

From the moment I entered Sycamore Court to check if my son, who had advanced parkinsons disease, would be happy there, I was impressed by the welcome I was given. He has now been there for two and a half years and has developed cancer. In the whole of that time he has had exemplary care. I cannot praise the staff highly enough. When I visit, I am greeted as a friend. The facilities are first class.

One of the best nursing/ Care homes I have ever seen. From the minute I walked in I knew that this was the one for my friend. Professional friendly staff to greet us. Nothing was too much trouble. Rooms clean and spacious with tv and own shower/wc facilities . Food absolutely delicious.. brilliant talented chefs .. personal requests taken from residents daily by the staff for their own choice of menu on all three meals. Care staff and nurses have all been amazing ..professional.. kind.. caring..considerate .. compassionate and understanding. Always supporting and acting in the best interest of the residents. Office and managerial staff very friendly.. always available and on hand with any queries. Even cleaning staff are superb and regularly interact with residents .. visitors.. friends and family. And as for entertainment.. this is fantastic..something everyday for the residents.. entertainers interacting with patients in such a caring manner. Overall everything fantastic.

Like a location within a Ken Loach film, Sycamore Court is a testament to Humanity in which positive and beautiful outcomes can be achieved when organisational excellence creates an Enlightened Safe Home.

I feel the new manager listened to me and did a new care plan for my husband. He has so many health problems, but I feel all the staff understand his needs. He is well looked after, and they keep him comfortable.

Unfortunately after a lengthy hospital stay, I was struggling to cope with the care of my husband, so reluctantly under advice by adult social services, it was necessary and in our best interest to admit him to a nursing home. The staff at Sycamore Court have been excellent at caring for him and helping to cope, and feel both happy and secure about handing over the care of my husband to someone else. Everyone at the home have been brilliant at helping me deal with this, settling my husband and he's very content.

Dad was admitted in April as an emergency under best interests by adult social services following a recent hospital stay, discharge to home and mum's struggle to care for him due to increased medical issues. The staff at the home were excellent, caring & compassionate throughout the whole process of admission at this difficult time. They have made the transition and dad's settling in a really good experience for dad and the whole family. Communication with us and care for dad has been consistent and excellent.

What I'd like to see is a simple way to take him (or anyone) out of the Home through the gate directly to Bear Road, eg. to go upto the Racecourse, without having to go all round Fitzherbert. That is a long wheelchair drive or push with an extra big climb.

As always I have nothing but praise for the management and all staff at Sycamore Court. The care given to residents is first class and they are treated with dignity and respect. Under the head chef, the food is marvelous with a large range of choices. The building is light, bright and very well maintained and the residents are encouraged to enjoy a range of activities both collectively and personally in their rooms.

Mums transition to the home from hospital was well managed and helped through the flexibility and thoroughness of the home manager.

My only reservations are the maintenance have not put my mum's pictures up and they could maybe take the residents outside more, but this is nothing compared to the relief I feel to see my mum so well presented, happy and peaceful. I love the place and thank all the staff for the work they do. I am so happy my mum is there. I can't imagine anywhere better. I don't have to worry about her constantly anymore. That is priceless. Thank you to everyone who works there from the bottom of my heart.

I have found Sycamore Court to be pleasant surroundings, clean and nicely decorated (even the toilets on the first floor are nice) the staff are always kind and friendly, as far as I experienced. The lady I visit seems peaceful and comfortable and enjoys the activities and the seating areas, where she can watch people go by. The signing in process is safe and easy to do.