Gold Care Homes in East Sussex | 2 Care Homes

Review of
Sycamore Court
from Marina S (Daughter of Resident) published on 15 July 2025

Submitted via Website • Report

Overall Experience

At home Mum was lonely, depressed and constantly wishing for death.
Within a few weeks of attending Sycamore Court she was smiling and laughing and thinking about later in the year.she looks forward to the daily activities. The staff are friendly and supportive and help her to feel loved and needed.

They support me as well. I no longer have to juggle all the plates. I know she is safe.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you for your kind review, the team and I are proud to be part of her journey back! Best wishes,

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Review of
Sycamore Court
from David S (Husband of Resident) published on 15 July 2025

Submitted via Website • Report

Overall Experience

hard to imagine a better or well run nursing home than Sycomore Court Brighton. management and all staff so efficent and caring.place is spotlessy clean. my wife is very well looked after. nobody likes to go into a nursing home but this must rate as one of the best.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you for your kind words and feedback! Regards

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Review of
Sycamore Court
from Graham S (Brother of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

My brother seems very happy at Sycamore Court. The staff are very attentive and all his needs are met. Whilst at Sycamore Court, my brother was pleased to join me and other residents in the dining room, which is not something he normally does. The food was most acceptable, and the company was good,

this made for a very enjoyable lunch.

Reply from Lisa, Home Manager at Sycamore Court

Thank you for taking the time to share your experience of our home. Best wishes,

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Review of
Partridge House
from S W (Friend of Resident) published on 24 June 2025

Submitted via Website • Report

Overall Experience

Partridge House is a wonderful care home.
All staff are so friendly and always go above and beyond to help with any issues.
Housekeeping make everything clean and hygienic, smells great to.
If I were to end up in a care home I would be more than happy to reside here.
The new management and team

have turned this home around in the last few years to be a wonderful place to live.

Reply from Beth Down, Home Manager at Partridge House

Thank you for leaving us a review, it is greatly appreciated.

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Review of
Sycamore Court
from S M (Daughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Good overall care at Sycamore Court. Mum has dementia, health issues and is also immobile. Would appreciate more updates on her behaviour and health issues. More information on mum is always helpful.

Reply from Lisa, Home Manager at Sycamore Court

We appreciate your feedback. Please be aware that aside from our regular resident and relative meetings, care reviews can be booked directly with a member of the management team as frequently as you wish.

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Review of
Sycamore Court
from C J (Friend of Resident) published on 17 June 2025

Submitted via Website • Report

Overall Experience

Having moved my elderly friend into the home at short notice, I cannot fault the staff who have all been caring, supportive and helpful. My friend looks so much better and cared for since moving into the home 3 weeks ago. Any issues I have raised are being dealt with promptly and efficiently. The food

is wonderful and we had table service!! I had a super lunch with my friend, will be booking to go again soon! The hairdresser did a wonderful job on my friend's hair and this will be a regular occurrence going forward. My friend's physical and mental health have improved considerably since she moved in and she always appears clean and well cared for when I visit.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you for your lovely review. I am happy to hear you feel your friend is settling in well and enjoying the care we provide. Regards,

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Review of
Sycamore Court
from Juanita B (Partner of Resident) published on 17 June 2025

Submitted via Website • Report

Overall Experience

My partner has been a resident for a considerable time. The management, nursing, care and housekeeping staff are first class . Every single person is professional and very kind. Nothing is too much trouble. My partner is very well cared for and as with all the residents treated with respect and

kindness. Attention is paid to personal care and hairdressers, chiropodists etc. visit regularly. The food served is varied and is of a high standard. The Activities team encourage all residents to participate in two sessions per day. I cannot think of one complaint.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you so much for your kind words. Best wishes,

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Review of
Sycamore Court
from Susan C (Next of Kin) published on 17 June 2025

Submitted via Website • Report

Overall Experience

Can't fault Sycamore Court on any aspect. My relative has been treated with enormous care, compassion and kindness from day one. I expecially like the way all the staff welcome visitors and it seems to me that nothing is ever too much trouble for them - whether it is offering me a cup of tea or going

the extra mile for their residents.
A very big thank you to everyone.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you for your kind words, I'm so pleased to hear you feel welcomed and supported. Regards,

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Review of
Partridge House
from N C (Friend of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

This is a a lovely care home with friendly staff who are passionate and understand their duty of care . I have literally been impressed everytime I have dropped by for a visit , the cleanliness and service is impeccable . Welldone guys keep up the good work ..

Reply from Bethany Down, Home Manager at Partridge House

Thanks for leaving us a review. Best wishes

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Review of
Partridge House
from Taku M (Regular Volunteer) published on 29 April 2025

Submitted via Website • Report

Overall Experience

The home was clean ,the staff were friendly, the residents looked happy and, well taken care of.

Reply from Bethany Down, Home Manager at Partridge House

Thank you for your kind words, we hope to welcome you again soon. Warm regards

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Review of
Sycamore Court
from Ionne B (Relative of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience

I go to visit my brother-in-law annually when I return to the UK. He is getting some of the best treatment I have seen at this facility. The staff are very caring and attentive. They are always willing to help the clients there. The manager does a wonderful job as well as another particular staff member

does.

Reply from Lisa Blencowe, Care Home Manager at Sycamore Court

Thank you for your kind review! It's wonderful to hear that your brother-in-law is receiving such excellent treatment, and we'll be sure to pass your lovely feedback on to the rest of the team. Warm regards.

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Review of
Partridge House
from Jennifer T (Daughter of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience

From the moment I visited Partridge House I knew it would be a home where my mother would be well taken care of. The carers are always smiling, happy and courteous, nothing is too much trouble for them to do. As a visitor, I have witnessed the close bond the carers have with the residents, always attentive,

kind and caring. The bright and colourful surroundings also provide stimulation with the colourful murals and large windows for the residents to gaze out onto the garden.
My mother was reluctant to leave home for respite but the carers were able to put her at ease and made her feel at home, they were very understanding.
The manager has been brilliant at accommodating my requests for respite, sometimes at short notice. The regular breaks enable me to recharge my batteries. It's a great comfort to me to know she is receiving the best care at Partridge House.

Reply from Bethany Down, Home Manager at Partridge House

Thank you for sharing your experience. Look forward to seeing you again soon.

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Review of
Partridge House
from G A (Son of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience

Such a lovely environment - so glad I found this place for my mum. Staff are so welcoming and brilliant fun to chat to and nothing is too much to do for them. So grateful. So happy knowing my mum is settled and in such safe hands. Thank you everyone!

Reply from Bethany Down, Home Manager at Partridge House

Thank you so much for your wonderful review! We are delighted to hear that you and your mum are happy with Partridge House Care Home.

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Review of
Sycamore Court
from Liza A (Wife of Resident) published on 30 May 2024

Submitted via Website • Report

Overall Experience

My husband has been a resident at Sycamore Court for over a year now. He found it hard to settle at first but the carers and nurses have helped him a lot, and in particular, the activities staff have done their very best to include him whenever he wants to join in. At other times he is happy to watch

what is going on. I am impressed with the detailed records which are kept. It is very reassuring to be able to ask how he is when I visit, and to be given exact information about his day or night. Having been his carer myself for many years it is a great relief to see him being looked after so well now that I am no longer able to cope with his condition.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you for sharing your experience. Your peace of mind is important to us, and we appreciate your trust in our team.

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Review of
Partridge House
from Colin A (Son of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience

My mum was placed in Partridge House on a temporary basis (six weeks) following her Dementia care at the hospital.
Although this temporary placement was not appropriate for my mum’s needs, I have nothing but praise for the entire team at Partridge House for the care and dignity they showed towards

my mum, and for treating her as an individual.

Reply from Bethany Down, Home Manager at Partridge House

Thank you for your feedback! Kind regards.

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Review of
Sycamore Court
from Josie A (Sister of Resident) published on 22 March 2024

Submitted via Website • Report

Overall Experience

I have found that Sycamore Court is really willing to listen to the resident and try to meet his/her needs as an individual. They also take time to speak with relatives. I have also found that they have a highly professional approach to personal care and general comfort while maintaining a gentle and

kind manner. My brother has the care he now needs and is not as anxious as before moving to Sycamore Court. I would recommend Sycamore Court to anyone looking for residential care for their loved one.

Reply from Lisa Blencowe, Home Manager at Sycamore Court

Thank you for sharing your positive experience at Sycamore Court Care Home! We're thrilled your brother feels more at ease here.

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Review of
Sycamore Court
from K M (Daughter-in-law of Resident) published on 15 December 2023

Submitted via Website • Report

Overall Experience

Both my mother-in-law and father-in-law were residents. We could not have been happier with the care that they both received. The care staff are very kind and caring. I would recommend this care home.

Reply from Lisa, Home Manager at Sycamore Court

Thank you for your review of our home and for allowing us to care for both your father-in-law and mother-in-law. I'm delighted to hear how happy you were with the care and services we provide here and I will be sure to share these comments with the team. Warm regards.

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Review of
Sycamore Court
from Jackie E (Friend of Resident) published on 30 November 2023

Submitted via Website • Report

Overall Experience

Very kind and caring staff. All friendly and will answer any questions you may have. Very clean and warm. The meals always look very good. Hot and well presented. The only fault I can find is my friend has no radio in his room, has a TV but it doesn't work. So yesterday he was just sitting alone in

his room. It made me sad. I know he does go upstairs for arts and crafts and looks at TV in main lounge and he always eats all his lunch when I'm there.

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Review of
Partridge House
from Barbara B (Wife of Resident) published on 21 August 2023

Submitted via Postal Card • Report

Overall Experience

My husband has dementia and spent 2 weeks in Partridge House in order to give me time to recharge my batteries. The manager and her wonderful team of nursing staff and carers did a sterling job of caring for him. The interaction of the staff with the residents was very friendly as he was treated like

family which created an air of positivity. The staff are all very helpful and attentive not only to the residents but also to the needs of visitors. Meals were eaten with other residents and were taken on walks and encouraged to participate in activities that were offered. The home was clean and tidy. Thank you everyone for looking after him. Keep up the good work.

Reply from Chante Woodley, Marketing Coordinator at Partridge House

Thank you very much for your fantastic review of Partridge House care home. It was our pleasure to care for your husband, and we are so glad you are very happy with the way we looked after him. We were so delighted to have had you both as part of our Partridge family and you are more than welcome anytime. We shall ensure all the team sees your wonderful words of appreciation to them. Wish you all the best.

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Review of
Partridge House
from Tina N (Daughter of Resident) published on 5 July 2023

Submitted via Website • Report

Overall Experience

There have been many changes since my mum moved into Partridge House over 5 years ago. In particular in relation to staff and change of ownership. A year ago there was a high turnover of agency staff which was far from ideal. Since then the new management has done a fantastic job in turning things around

and there is now a great team of permanent staff. Due to the wonderful care and attention Mum is receiving from the staff she is happier and more content than she has ever been since moving here which is a huge comfort to me. Mum's needs are being met and I am truly grateful for the loving care that she receives. The activities and social events that are organised throughout the year are great fun for both residents and visitors. The home is bright and spacious and once again it now has a happy and welcoming family atmosphere. I am so happy and lucky that my mum lives at Partridge House and would like to say a big thank you to all the staff for their care and hard work.

Reply from Priyanka Gadhe, Marketing Administrator at Partridge House

Thank you very much for taking out the time to leave us an amazing review of Partridge House care home. We are so delighted to hear that you’re satisfied with the quality-of-care your mom is receiving during her stay. At Partridge House care home, we strive to provide exceptional care service to all our residents. We shall ensure all the Partridge house team sees your wonderful words of appreciation. Kind Regards.

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Care Homes Owned by Gold Care Homes in East Sussex

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Gold Care Homes Reviews in East Sussex (65)

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