Care Homes Owned by Gold Care Homes in East Sussex

I feel the new manager listened to me and did a new care plan for my husband. He has so many health problems, but I feel all the staff understand his needs. He is well looked after, and they keep him comfortable.

Unfortunately after a lengthy hospital stay, I was struggling to cope with the care of my husband, so reluctantly under advice by adult social services, it was necessary and in our best interest to admit him to a nursing home. The staff at Sycamore Court have been excellent at caring for him and helping to cope, and feel both happy and secure about handing over the care of my husband to someone else. Everyone at the home have been brilliant at helping me deal with this, settling my husband and he's very content.

Dad was admitted in April as an emergency under best interests by adult social services following a recent hospital stay, discharge to home and mum's struggle to care for him due to increased medical issues. The staff at the home were excellent, caring & compassionate throughout the whole process of admission at this difficult time. They have made the transition and dad's settling in a really good experience for dad and the whole family. Communication with us and care for dad has been consistent and excellent.

What I'd like to see is a simple way to take him (or anyone) out of the Home through the gate directly to Bear Road, eg. to go upto the Racecourse, without having to go all round Fitzherbert. That is a long wheelchair drive or push with an extra big climb.

As always I have nothing but praise for the management and all staff at Sycamore Court. The care given to residents is first class and they are treated with dignity and respect. Under the head chef, the food is marvelous with a large range of choices. The building is light, bright and very well maintained and the residents are encouraged to enjoy a range of activities both collectively and personally in their rooms.

Mums transition to the home from hospital was well managed and helped through the flexibility and thoroughness of the home manager.

My only reservations are the maintenance have not put my mum's pictures up and they could maybe take the residents outside more, but this is nothing compared to the relief I feel to see my mum so well presented, happy and peaceful. I love the place and thank all the staff for the work they do. I am so happy my mum is there. I can't imagine anywhere better. I don't have to worry about her constantly anymore. That is priceless. Thank you to everyone who works there from the bottom of my heart.

I have found Sycamore Court to be pleasant surroundings, clean and nicely decorated (even the toilets on the first floor are nice) the staff are always kind and friendly, as far as I experienced. The lady I visit seems peaceful and comfortable and enjoys the activities and the seating areas, where she can watch people go by. The signing in process is safe and easy to do.

My mother in law is very well cared for. Everybody is very friendly. It's spotlessly clean. My mother in law can be quite hard work but it's no trouble for the staff there. If I've got any questions there is always someone to help me.

Having visited Partridge House in the past to visit a friend, I knew how lovely it was there. Spacious, clean, and light, beautiful gardens. So when I needed respite for my husband I had no doubt at all that this place would suit him perfectly. He loved the staff and actually helped them do small chores, which kept him amused. Having purpose. I will certainly use again for regular respite if I get funding in place.

Great staff, so helpful. I don't get to visit very often as I live 300+ miles away but when I do visit I am always made very welcome. My brother is largely bed-bound and can be a real challenge, as mentally he is still very active and can be equally vocal. Despite my brother's demanding nature, the staff continue to smile and assist him in any way they can - they deserve medals!

Mum has been a resident of Sycamore Court for almost 4 years now and whilst I have a moan now and then I have nothing but praise for how the staff look after mum and management deal with any thought or queries I may have.

The staff aways greet you by name they are so friendly and genuinely care with kindness in dealing with mum's dementia in the best way they can which I know can be difficult sometimes, especially, as she is immobile and can no longer make herself understood.

I visit daily so I see how this care applies to all residents and as a visitor they have supported me fully and always willing to listen to me and answer any questions I may have.

The food is excellent and varied and there are choices.

Activities have improved greatly over the last few years and all are encouraged to join in with sessions twice daily.

I and the family are very happy that mum is living in a very caring environment, thank you.

Thank you to everyone.

I know that my friend is safe and cared for, which was not the case prior to moving to Sycamore Court. Thankyou, very re-assuring for me.

Staff always helpful, friendly and doing their best. I was sure that my aunty was in good care whilst there. There were some obstacles to overcome with her needs but they managed so, so well and I'm so appreciative. She was also fed very well. Thank you so much for everything!

My mum was here for Palliative care for a few months and I moved her before she died. This home is not suitable for Palliative Care. The carers were friendly and tried their best in difficult circumstances. Sometimes there were no staff to be found and they regularly didn't check on my mum for over an hour. Her emergency button was usually on the floor or out of reach. The food was very poor and so was the cleanliness. There was Faeces on my mums wall for weeks, despite me asking for it to be cleaned. The arial in my mums TV was accidentally broken and it took over two months for this to be sorted. The nursing staff were very reluctant to call the GP and did not act quick enough when my mum was in pain. Male residents were allowed to go in my mums room and eat her food. Safeguarding was non existent. The Manager made no effort to reassure me or listen to any if my concerns. This place is not good enough and I would not recommend it.

Within a few weeks of attending Sycamore Court she was smiling and laughing and thinking about later in the year.she looks forward to the daily activities. The staff are friendly and supportive and help her to feel loved and needed. They support me as well. I no longer have to juggle all the plates. I know she is safe.

hard to imagine a better or well run nursing home than Sycomore Court Brighton. management and all staff so efficent and caring.place is spotlessy clean. my wife is very well looked after. nobody likes to go into a nursing home but this must rate as one of the best.

The new management and team have turned this home around in the last few years to be a wonderful place to live.

Good overall care at Sycamore Court. Mum has dementia, health issues and is also immobile. Would appreciate more updates on her behaviour and health issues. More information on mum is always helpful.