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Care Homes Owned by Gold Care Homes in West Midlands

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gold Care Homes in West Midlands

Only the locations & reviews in West Midlands for Gold Care Homes are showing below.

View the details of all 46 locations (with 3831 reviews) owned by Gold Care Homes

Gold Care Homes Locations in West Midlands (2)

 - Browse 2 Care Homes owned by Gold Care Homes in West Midlands
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Manor House
1 Amblecote Avenue, Kingstanding, Birmingham B44 9AL 
9.8 111 reviews
Manor House, Birmingham, West Midlands
"I would highly recommend Manor House care home. My Mum spent ten months there before she passed away at the end of March 2026. I am so…"   Read all 111 reviews
  • from £1,400 / week
  • 37 Rooms
Location Type Care Home

Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives. The ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Lucton House
8 Long Wood, Bournville, Birmingham B30 1HT 
9.7 115 reviews
Lucton House, Birmingham, West Midlands
"We're very happy with the care and environment at Lucton House, the recent decorations and new furniture in the lounge has really changed…"   Read all 115 reviews
  • from £1,400 / week
  • 51 Rooms
Location Type Care Home

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Gold Care Homes Reviews in West Midlands (226)

9.5

Gold Care Homes has a Group Review Score of 9.5 (9.521) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.

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Review of

Manor House

from Pauline H (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Manor House care home. My Mum spent ten months there before she passed away at the end of March 2026. I am so grateful to all of the staff at the home for all they did for Mum. A culture of kindness and compassion is clear in all interactions with residents. There are interesting
and stimulating activities to take part in - Mum especially enjoyed craft, dominoes and balloon tennis - and the activities coordinator goes the extra mile to make sure everyone is involved. The rooms are clean and bright, and feel just like a home from home. I will always be thankful for the dignity and care offered to Mum at the end of her life by both day and night staff at this exceptional home.
We couldn't have found a better place for Mum to live.
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Review of

Manor House

from P P (Nephew of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stay was made very pleasurable. Food was great. The staff were very friendly and helpful.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for sharing your experience! We're so pleased your visit at Manor House was a positive one and that you enjoyed the food and found the team friendly and helpful.

Best wishes,
Sarah
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Review of

Lucton House

from R M (Friend of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very happy with the care and environment at Lucton House, the recent decorations and new furniture in the lounge has really changed the area, it's a lovely uplifting place to be. The staff really care and make the residents feel comfortable and happy. The activity programme is carefully planned
with varied activities including visitors who come in to provide entertainment or therapy animals.
Reply from Teresa Dukes, Home Manager at Lucton HouseThank you for sharing your experience! We're so pleased you're happy with the care and the environment at Lucton House, and that our recent changes to the lounge have made such a difference. Creating spaces in our home that feel bright and comfortable for everyone is really important to us.
It's also great to hear your feedback about the team and the activities on offer. Those moments, whether it's live entertainment or visits from therapy animals, all play a part in making daily life feel engaging and enjoyable for all of our wonderful residents.
Thank you again for your kind words, it means a lot to the whole team.
Best wishes,
Teresa
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Review of

Manor House

from M G (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff put on a fabulous party display, and food for Saint Patrick's Day. The residents thoroughly enjoyed the celebrations.Well done all.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for your lovely feedback. We're so pleased to hear our St Patrick's Day celebrations were enjoyed, it really was a special day for our home.

We know our wonderful activities team puts a lot of thought into these moments, so it's really nice to know it made a difference. Thank you again for your kind words.

Best wishes,
Sarah
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Review of

Manor House

from Claudia C (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mums words - It was like a family staff made me feel at home. Care was good. Staff were very friendly and very caring. Facilities were good and the flat was very clean. All my visitors commented on how lovely the flat/home and staff were
Reply from Sarah Harris, Home Manager at Manor HouseThank you for sharing this lovely feedback. It's so nice to hear, in your mum's own words, that she felt at home and part of a family at Manor House.

We're really pleased that the team's friendliness and care stood out, and that both she and her visitors found the home and her flat clean and welcoming.

Thank you again.

Best wishes,
Sarah
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Review of

Manor House

from Diane S (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff took care of us and my dad in a good, friendly way. They made us feel welcome and involved in dad's celebrations. The food was excellent. The layout for dad's celebration was great. They took time for us all and made it a special day.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for sharing your feedback with us. We're so pleased that your dad's celebration was a special and memorable day. It was a pleasure to make you all feel welcome and involved, and we're delighted that the food and care helped make the occasion extra special.

Best wishes,
Sarah
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Review of

Manor House

from H S (Grandson of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For my Grandads birthday me and my family joined him for lunch. We had a lovely meal, we were in our own room and the staff were very nice and helpful. They all joined in for a song when bringing in a cake.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for sharing your experience. We're so pleased that your grandad's birthday was a lovely celebration and that you all enjoyed the meal and your private room. It's wonderful to hear that our team could make the day extra special with their care, attention, and even joined in for the song. Your feedback really means the world to us!

Best wishes,
Sarah
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Review of

Manor House

from A S (Granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were very friendly and accommodating to all of us, being helpful and offering help at any possible chance. They took time to give us attention individually and especially for grandad on such a special day.
Reply from Sarah Harris, Home Manager at Manor HouseThank you so much for your kind words. We're delighted that your grandad's special day was memorable and that our team could give you all the care and attention you needed, making you feel welcome and supported. Your feedback means a lot to us!

Best wishes,
Sarah
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Review of

Lucton House

from David T (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visited this care home (Lucton House) since May 2025, I am impressed with all the staff, with the care they have provided to the parents. Thank you!
Reply from Teresa Dukes, Home Manager at Lucton HouseThank you for your kind review! Warm regards, Teresa
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Review of

Lucton House

from S C (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my dad's care, the food is very good and appears appetising, dad stuggles with eating through the staff are very obliging to prompt him to eat even if its a little, I enjoy seeing dad get involved with all types of activities, staff always caring and genuine.
Reply from Teresa Dukes, Home Manager at Lucton HouseThank you for your review. I am pleased your dad is enjoying his care, the food, and the activities. Warm regards, Teresa
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Review of

Lucton House

from Marianne C (Friend of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I continue to visit once a week and usually find things the same occasionally things are not quite right but staff are always willing to listen and do what they can to help. Overall it is a good experience.
Reply from Teresa, Home Manager at Lucton HouseThank you for sharing your experience of our home. Teresa
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Review of

Manor House

from M H (Wife of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would not hesitate in recommending the Manor House to anyone looked for respite care. The staff go above and beyond in their care. They treat everyone with courtesy and respect. They greet all visitors with a smile. They have taken all the worry of leaving my husband and I know he is happy and well
cared for. I can't thank each and everyone of the staff.
Reply from Sarah Harris, Home Manager at Manor HouseYour lovely feedback means a lot to us. Warm wishes, Sarah
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Review of

Lucton House

from Julie G (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Lucton House has been 100% positive. My mother has settled in very well because of the wonderful staff, lovely flats and warm caring atmosphere.
I could not be happier with the care my mother gets.
Reply from Theresa, Home Manager at Lucton HouseThank you so much for these kind words, we appreciate it! Best wishes, Theresa
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Review of

Manor House

from Hazel R (Cousin of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited the Manor for my relative's birthday celebrations. They were held in the conservatory, which had been decorated for the occasion. Fresh food and drinks were laid on and we were looked after very well. Our relative was happy with the family gathering and seemed to enjoy our company and the
food too. There was a nice ambience about the afternoon and I'm very grateful to all the staff who helped with this.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for taking the time to leave us a review. I'm happy to hear that the celebrations were a success. Best wishes, Sarah
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Review of

Manor House

from R D (Niece of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at The Manor House went over and above to make my aunt's 90th birthday a special occasion. My aunt is also looked after very well every day of the week. I would recommend this home to others.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for taking the time to share your experience and for your kind words. Warmest regards, Sarah
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Review of

Manor House

from D A (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been looked after really well. Cannot praise staff enough. Dad is well-fed and has options outside set menu, which he appreciates.
Reply from Sarah Harris, Home Manager at Manor HouseThank you for your feedback, it is greatly appreciated. Best wishes, Sarah
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Review of

Lucton House

from K P (Granddaughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Top care home for my nan to be in . Would not send her anywhere else . In the short time she has been here she has made friends with other residents and has clicked with the staff like she has been here years.would definitely recommend this care home to anybody looking for a safe clean tight knit place
to care for an elderly relative or friend . Can't fault them you are all doin a great job keep it up
Reply from Teresa Dukes, Home Manager at Lucton HouseThank you so much for your kind words. I will be sure to share them with the team. Kind regards,
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Review of

Lucton House

from Tony P (Son of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic carehome, my mother loves them, and lucton house staff loves her, my mother has only been there since May this year and she has settled in there as if she has known them all her life. This is a fantastic care home and I would recommend it to anyone how is looking for a safe and very well run
care home. The one thing I will say is the the staff at lucton house are a credit to the business. Well done to you all from my family. THANK YOU ONCE AGAIN.
Reply from Teresa Dukes, Home Manager at Lucton HouseI am thrilled to hear your family feels happy with our care. Regards, HM
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Review of

Lucton House

from Gail D (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.
Reply from Teresa Dukes, Home Manager at Lucton HouseHello, I am so pleased your mother-in-law feels loved and well looked after. Regards, HM
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Review of

Lucton House

from Cristina C (Wife of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value
Reply from Teresa Dukes, Home Manager at Lucton HouseThank you for your lovely review. I'll be sure to share your kind words with all the staff. Regards,
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Awards / Recognitions (11)

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