Care Homes Owned by Gold Care Homes in West Midlands

My husband came to Lucton House with Alzheimer's and following a couple of falls at home. We have found the carers here to be very considerate of his care and safety around the home. Food is varied, appetising and cooked in the premises. Various activities are well-planned and many residents seem to find these enjoyable. Importantly, staff and management are very approachable and welcoming - many thanks.

My mother has been living at Lucton House for 16 months now. This month she celebrated her 90th birthday. The staff team all worked hard to give her a lovely surprise party afternoon which she thoroughly enjoyed. Since being at Lucton house Mom has started to do hobbies she had given up and is now an active member of the knit and natter club which has been recently formed. Overall Mom is happy and content and is able to voice her opinions at the residents meetings that are held.

Mom spent 3 months at Manor House before passing away, during which time she received excellent care from the moment she arrived. Everyone was welcoming, the staff all gel together to create a relaxed, happy and friendly environment. Mom's medical needs were met promptly and professionally with no delay in sending for doctors and nurses, etc. Plenty of activities and events, which staff work hard to include everyone. Residents are kept spotless along with the home itself. Giving up independence for a care home is incredibly difficult, but I would not hesitate in recommending Manor House and their amazing team.

My nan has been in Lucton House for a year now has been treated with care and dignity throughout. The staff support and care for her as well as my family. 100% recommend.

The staff are so friendly and smiley and kind which makes a huge difference, very caring, so glad I chose this home.

I am truly grateful to the amazing management team at Manor House for their professionalism, care, consideration and compassion as we moved my mum to join the residential home mid February. The care team are amazing, always polite joyful and caring whenever we go.The whole team have made this experience a positive one for mum and us as a family. Thank you.

I chose to come to Lucton House for 2 weeks convalescence following abdominal surgery. My flatlet is light and bright with everything provided for a short stay as required. I've found it easy to chat with other residents, and the staff are all warm and supportive as I regain confidence to do tasks independently again. Initially I found the food a little disappointing as I had a poor appetite. However the manager was quickly responsive to my concerns and provided extras at my request. Overall, it has lived up to my expectations and been a really positive experience at a difficult time in my health journey.

We couldn't have found a better place for Mum to live.

Stay was made very pleasurable. Food was great. The staff were very friendly and helpful.

We're very happy with the care and environment at Lucton House, the recent decorations and new furniture in the lounge has really changed the area, it's a lovely uplifting place to be. The staff really care and make the residents feel comfortable and happy. The activity programme is carefully planned with varied activities including visitors who come in to provide entertainment or therapy animals.

The staff put on a fabulous party display, and food for Saint Patrick's Day. The residents thoroughly enjoyed the celebrations.Well done all.

Mums words - It was like a family staff made me feel at home. Care was good. Staff were very friendly and very caring. Facilities were good and the flat was very clean. All my visitors commented on how lovely the flat/home and staff were

The staff took care of us and my dad in a good, friendly way. They made us feel welcome and involved in dad's celebrations. The food was excellent. The layout for dad's celebration was great. They took time for us all and made it a special day.

For my Grandads birthday me and my family joined him for lunch. We had a lovely meal, we were in our own room and the staff were very nice and helpful. They all joined in for a song when bringing in a cake.

Staff were very friendly and accommodating to all of us, being helpful and offering help at any possible chance. They took time to give us attention individually and especially for grandad on such a special day.

I have been visited this care home (Lucton House) since May 2025, I am impressed with all the staff, with the care they have provided to the parents. Thank you!

I am happy with my dad's care, the food is very good and appears appetising, dad stuggles with eating through the staff are very obliging to prompt him to eat even if its a little, I enjoy seeing dad get involved with all types of activities, staff always caring and genuine.

I continue to visit once a week and usually find things the same occasionally things are not quite right but staff are always willing to listen and do what they can to help. Overall it is a good experience.

I would not hesitate in recommending the Manor House to anyone looked for respite care. The staff go above and beyond in their care. They treat everyone with courtesy and respect. They greet all visitors with a smile. They have taken all the worry of leaving my husband and I know he is happy and well cared for. I can't thank each and everyone of the staff.

I could not be happier with the care my mother gets.