Care Homes Owned by Gold Care Homes in Essex

The staff are genuinely amazing and you can see how caring and empathetic they are towards all of the residents. Despite my nanny's unpredictable temperament, they never fail to make her feel at home and remain patient with her no matter what. They have always helped my mum and I am incredibly grateful for that due to the poor conduct of the council. They have supported not only my Nan, but my mum, my grandad and myself during a difficult time that none of us expected. We will forever be grateful to all of these people and for giving my Nan a family that she can love just as much as us.

During one of the hardest times when my Pops was on palliative care and dying the staff did everything they could to make it as easy for my Nan as they could but also for us, we had so much support and their love to both my grandparents was unbelievable, you can trust the staff will do what's right by residents and that they will be cared for. I couldn't recommend The New Deanery enough and I think that the staff are outstanding and we will be forever grateful for making the hard decision of my grandparents having to go into a home easier.

Also whilst with my daughter in his room we thought he was going to be taken into his bathroom for the toilet. Instead he was put on the commode whilst we sat there, excluding all dignity for him.

However it seemed that there was a shortage of carers this summer causing several residents long waits in the dining room. Also a shortage of activity staff, especially in August. However this did not affect my love of the Home and its residents! I would recommend the Home and be happy to return if necessary!

The day carers & staff are wonderful & any issues or concerns I have raised are always dealt wtih quickly & resolved and we are all informed how it has been resolved. I would especially like to mention how all carers, staff & cleaners take the time to chat with Dad. It means so much to him and to us as a family knowing that he is treated with kindness & day staff all take the time to make him feel valued. Any food requests are always met which is fabulous they can make that work with so many residents to accommodate.

my brother is happy here and refers to it as his home. The staff are very friendly and provide excellent care and support to the residents. The residents are treated with respect and dignity. The home is always clean and smells fresh. The food is excellent and freshly cooked. Their are plenty of activities available for the residents to join and take part in,

All carers & every staff member are so friendly and I know that she is being cared for so well, which gives me great comfort.

My mum has been in here since february. Everyone we meet has always treated mum with kindness, respect, and the level of love and care she receives is Amazing. They all love her hug her and will go out of their way to make sure she is the happiest she can be. As a family we just wanted mum to be somewhere that she was loved and cared for as much as we did, and the staff have never faulted.

All the staff are friendly, helpful, polite, understanding and approachable.

My brother stayed at The New Deanery for 7 weeks and received exceptional care from day one. The staff truly went above and beyond to make sure he was comfortable and looked after and supported throughout his stay. It gave our family complete peace of mind, knowing he was in such safe, compassionate hands. We are so grateful to the whole team.

Thank you everyone!

The facilities, grounds and rooms are first class, as are the varied activities. The staff, however are what really places The New Deanery so highly. My Grandma loves it here, and we fully understand why. Highly recommended.

Thank you for loving Nan like we do.

A fabulous care home with caring staff. The activities are fun and engaging and the choice of food available is fantastic.

The Deanery is such a welcoming home to come to whatever the door you walk in. The Staff are amazing People who never fail to make myself and most importantly, my grandma Smile. If I had to take my grandma away from the deanery and to her happy place, I'd bring her right back.

I am very happy to provide a very positive review of Peverel Green Care Home. My aunt has been a resident for just over a year and she sadly passed away this week. During the time that she was a resident, we always found the home clean and tidy, and the staff friendly and attentive. We have been impressed with the facilities and the activities provided for the residents which we know my aunt used to enjoy. In particular, for instance, we were able to celebrate birthdays in a private space at the home which we enjoyed. Most importantly, we feel that the care provided by the nursing staff was always provided with respect and consideration, and we always felt that my aunt was looked after with care and professionalism. We would certainly recommend this home as an excellent place to provide care for elderly residents.

Care home is spotlessly clean and the staff go that extra mile to look after everyone. Staff are so patient and willing to help. The garden is really beautiful and well looked after. The staff are always ready with a cup of coffee for visitors.

My experience at The New Deanery have not been to a care home before, soon as I wentie in all the staff made me welcome all very friendly and the residence I spoke to said they like the staff as they treat them all the same. It was nice to feel the atmosphere was nice and carmen. While I was there I did singing and exercise. I though it was very good I live on my own so it was good for me to talk. I was born in Dorset brought up in Shropshire, came to Essex as a nanny 60 years ago they love it.

Cousin I looked after with great care and dignity, as Janet is a difficult patient.

The care for my mum has been exceptional. The staff have been wonderful, kind and supportive to my dear mum. Mum is treated with much kindness and given wonderful care and its a real blessing to know my dear mum is safe. I always really enjoy my weekly visits the lovely seniors and carers always make my husband and I so very welcome too.