Care Home Owned by Lovett Care Ltd in Cumbria

time, and I was kept updated as necessary. The home is purpose built, and very bright, clean and welcoming. The coffee lounge is well used by residents to socialise with each other and with visitors or there are quiet rooms where residents and visitors can relax.

it as being just like a hotel. The staff are highly attentive and caring and it didn't take long for my father to feel at home. The residents' dignity is respected and the home is very comfortable and well run - I feel very reassured.

rooms and other facilities are excellent. The caring staff have been wonderful and the whole place is always spotlessly clean. All of the staff are very friendly and caring and seem to work well together as a team. My wife seems to be happy and I have peace of mind knowing she is comfortable and being well cared for.

usual chatty self. The home itself looks beautiful however it is the hard working staff who tipped my decision to support my sister in residing here full time. The girls working village suite are a big credit to the company.

respite - she remains there still. All of the staff have made a difficult time manageable. Their care and love for my mum, dad and myself goes above and beyond.

time. I would not hesitate to recommend them to anyone looking for a care home.

other ways or try things later in the day. On some occasions seeing Dementia residents seeing Paddington 1 in a morning and Paddington 2 in an afternoon with some staff on mobile phones. I expressed concerns several times told by the manager the Dementia unit was short staffed with my sister. We have no doubt residents without dementia get really good care and activities but the last 3 months of my Dad's life we are very disappointed with Eden Manor Dementia unit.

However, after that, this was not a problem and got it on the requested time. The mattress was very uncomfortable. Entertainment excellent although nothing at the weekends. Also very short staffed at weekends. Need more options with food.

were very friendly and helpful (she said they attended to her every need), she enjoyed the meals and she loved joining in the activities that were laid on by the activity co-ordinator. These included singing sessions, quizzes, a bonfire night celebration with fireworks and putting up the Christmas decorations. She also visited the hair salon and had a trip out with me with her freshly coiffed hairdo. The placement was great value on a 3 weeks for the price of two offer. I would highly recommend Eden Manor to anybody looking for safe, friendly and professional care for themselves or a family member.

care has been excellent. She is much happier always looks clean and tidy and is included in any appropriate activities. She is treated with dignity and staff members take time to engage with her. It is always a pleasure to visit as everyone is friendly and someone is always available to answer any questions that I may have.

the activities and preferring to take all her meals in the dining room in the company of the other residents. This is due to the professional, kind, friendly staff. Everyone made her feel welcome and part of 'the family' from day one. The team work hard to ensure the safety, care and welfare of the residents and the communication is excellent.
In summary, a couple of weeks ago I asked my mother how she was feeling about the home - she smiled and told me she was very happy. Just one thing she said, I would like more vegetables!

too highly. Excellent.

staying there.

for all participants in an engaging and supportive manner. He always makes visits much easier to cope with because of how Dementia has affected my mother. I am extremely grateful and thankful when I arrive and he is working.

residents are tidily presented. A great deal of thought goes into the activities arranged and the food appears varied and nutritious. The outside garden space provides a safe and relaxing area for waling and sitting.