Care Homes Owned by Lovett Care Ltd in Greater Manchester

them. She was very happy and settled there and also told me she enjoyed the food! The staff communicated very well with me and I felt involved in her care.

forever grateful for the compassion received by all the staff. Thank you.

domestic and administration teams, all worked seamlessly to get to know us as a family and resolve any aspects which could make my father's daily situation more comfortable and less anxious. My father knew each staff member by name, as we did, and we could visit without constraint, which brought peace of mind. Regency is well managed to high professional standards. Most important of all, was the ability as a family to work through any questions or changes, together with the staff and manager, to improve comfort and wellbeing for our loved one, including contact through the night when urgent. We are grateful to all the team at Regency Care Centre, for their caring and commitment.

capable, kind, and attentive people, has brought our family immense comfort. From the leadership team, down to each nurse, caregiver, and support staff member-their dedication is unwavering.They treat my dad with dignity, patience, and genuine warmth, and that means the world to us.

It is not just the medical care that we appreciate, though that has been outstanding - it is the small things too: the gentle encouragement, the friendly conversations, the personal touches and smiles that show they truly care about his wellbeing as a person, not just a patient. These gestures make all the difference and we are extremely grateful as a family to the whole team.

environment. The team at Regency (including carers, catering team, activities, domestics, admin staff, nurses and management) are all both professional and approachable. Each team member will always stop to say hello/have a chat to Mum whenever they see her, which she enjoys, as do they. Many of the team have been employed by Regency for a lot of years, which I think speaks for itself, also providing a good continuity of care for residents. I would recommend Regency if you find yourself in the position of requiring care for a loved one.

by books, newspapers, and general rubbish constituting an extreme fire risk. She is now safe and warm, well-nourished, and attended to by well-trained staff who genuinely care for her. As her attorney, I have agreed that she should be included in the DOLS regime under which I receive very detailed reports of her condition. This has given me and the rest of the family great peace of mind, especially me as I have been making my own lengthy recovery from a stroke.
The whole staff at Regency deserves recognition for the tireless dedication they bring to their work.

to remain home alone due to numerous falls and his dementia. However, despite his reluctance he embraced his time in Regency making many new friends and I strongly believe that in making the difficult decision to move him to Regency the dedicated care from all the team gave us three extra years with Dad which we wouldn't have otherwise had.
There are always lots of activities taking place and every member of staff from the carers to the kitchen staff, the cleaners, and the admin team are all friendly and caring.
For their care and dedication, we as a family can't speak highly enough of all the staff and services provided at Regency.

for her to partake in, as this is geared to other residents downstairs, and she's agitated when hoisted out of bed. Other than the activities the care, support, cleanliness, friendliness are all excellent.
The costs are higher here than other homes I have viewed in Manchester and Lancashire, but the Regency's reputation and my experience of my mum being here is overall very good. I just wish it was much closer to where I live and that mum wasn't having to pay almost all her own care bill.

he is being cared for to a high standard. The surroundings in the home a beautifully cared for. The lounges and gardens are extremely well looked after, creating a warm and friendly place for recreation. I recommend Regency Care Home to anyone considering a care home for their loved ones.

to go. The food seems good and the kitchen staff are willing to help. As a visitor and part carer, I would benefit from even more information about the workings of the home e.g. bringing in food, systems of hair, dentist, chiropody, GP, nails, A&E visits etc. That way I would be clearer on what to expect and what I still needed to be responsible for.

at the home. In addition, I received support and help which I can only describe as overwhelming and gave me great comfort during Mum's final days.

loss at the end calm and with such empathy. His clothes were also lovingly cared for which we hadn't had in his previous care home. Thank you so much to all the lovely staff.

the care staff, nurses, managers, chefs, etc, are caring, kind, warm, friendly and really do go above and beyond to make sure that, not only are residents cared for exceptionally, but also, family members are too.
I will never forget the first day I went to visit Mum and one of the carers (who is loving, thoughtful and caring) was so excited when she realised that Mum was the sister of another resident, my beautiful aunt, she then went downstairs to bring my auntie up to see my Mum as they hadn’t seen each other in many years. It was such an emotional and deeply moving moment, one which I will never forget. Regency truly is a superb, well-managed, home-from-home environment. 5 stars.

the staff provided a birthday cake with candles and had a small party gathering. That made her feel very special!
On Christmas day the staff arranged for us to have Christmas dinner as a family in the TV lounge. My aunt who is also a resident in the care home was able to join us.
The staff are very aware of my mother's health and wellbeing and if she feels unwell they make sure that the doctor is contacted. A line of communication is always open to keep me informed of developments.
Management are always available to address any concerns that I might have regarding my mother's overall care.
My mother is very happy at Regency, regards it as her home and enjoys living there.

or just singing and they create a great atmosphere. My mum seems very happy were she is most the time and l put this down to the right care and support from the whole team at the home.