"Mum went into the Grand Care Home this year.
We viewed the Grand in advance, and felt the Grand was more like a home than a care home , we…"
Read all 102 reviews
from £1,150 / week
82 Rooms
Location Type
Care Home
At The Grand Care Home in West Bridgford, Nottingham, later life is about belonging, joy, and connection to all residents. Offering nursing, dementia, residential and respite care, this care home has ... Read more
"Very caring staff, happy atmosphere, clean & tidy, lots of activities.
Excellent management.
All residents seem well cared for.…"
Read all 89 reviews
from £1,300 / week
66 Rooms
Location Type
Care Home
Ruddington Manor Care Home in Nottingham, is a friendly, social home. It has a lively atmosphere, with deep routed connections to village communities.
With birthday celebrations, live music, ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Lovett Care Ltd Reviews in Nottinghamshire (191)
9.8
Lovett Care Ltd has a Group Review Score of 9.8 (9.808) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.
from Darrell H (Friend of Resident) published on 14 July 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very caring staff, happy atmosphere, clean & tidy, lots of activities.
Excellent management.
All residents seem well cared for.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care HomeWe're so grateful to you for taking time to leave us such wonderful feedback. We are so delighted that you've had such a positive, 5-star experience across the board with our home. Our staff will be delighted that their hard work is having such a beneficial impact, thank you.
from Caroline M (Respite Resident) published on 10 July 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I came here for a period of respite care after my discharge from hospital. From arrival I was welcomed and made to feel comfortable and understood. Staff have been kind, friendly and responsive to my needs, at all times. The surroundings are clean and well maintained. I would be happy to recommend Ruddington
Manor to anyone looking for great care and security and safety
Reply from Scarlett Ward, Relationships and comms coordinator at Ruddington Manor Care HomeWe are utterly delighted that you felt so felt so welcomed and well looked-after at Ruddington Manor, Caroline. Thank you so much for taking the time to leave us this feedback, your endorsement is the biggest complement that you could ever offer. We are extremely grateful and it was a pleasure to have you stay with us.
from Jodie R (Daughter-in-law of Resident) published on 24 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother-in-law has only been here for 4 weeks, but I have to say, the care she has received is second to none. From reception, office/background staff, nurses, carers, hospitality, it really feels like a family and nothing is too much trouble! We just celebrated at their 8th birthday and it was such
a wonderful party for everyone.
Reply from Scarlett Ward, Relationships and comms coordinator at Ruddington Manor Care HomeThank you so much for taking the time to leave us this wonderful review, Jodie. We are delighted that you and your mother-in-law are having such a wonderful experience with our team, it's a real honour that you've placed so much trust in us. Our team work extremely hard to create a warm and welcoming environment so your review really does mean a lot to us. Thank you for joining us at our 8th birthday extravaganza too, we're so pleased that you enjoyed it!
from M P (Friend of Resident) published on 20 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Visited a family friend and found all the staff at Ruddington Manor so friendly and helpful. Friend looked after so well, would really recommend this home to anyone else.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care HomeThank you for your kind feedback. We are so pleased to hear that you found our team friendly and helpful, and that your friend is being well looked after. Your recommendation means a lot to us.
from Jaqueline G (Daughter of Resident) published on 20 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Exceptional care for my mother. The staff are so friendly and nothing is too much trouble. Activities are amazing, family are welcome to join in. I am happy with the management who listen and support me. Transition from mum being independent to Ruddington Manor has been doable due to the staff team.
I am very happy my mother is in such a lovely care home.
Reply from Scarlett Ward, Relationships and comms coordinator at Ruddington Manor Care HomeThank you so much for this wonderful review, your feedback means the world to us and our staff. We are delighted that you and your mother feel so supported and cared for, it's our pleasure.
from K P (Friend of Resident) published on 20 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Visited a family friend and really enjoyed the atmosphere and activities that were being held in the dining room. We were welcomed to join in.
Reply from Scarlett Ward, Relationships and comms coordinator at Ruddington Manor Care HomeThank you for this wonderful review, we are delighted to hear that our team included everyone in on the activities, and so pleased to hear that you enjoyed the warm atmosphere that we are so proud to have cultivated in our home. Thank you for your feedback.
from G P (Friend of Resident) published on 20 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Visited my friend last week, lovely home and amazing staff. High Recommend Ruddington Manor.
Reply from Scarlett Ward, Relationships and comms coordinator at Ruddington Manor Care HomeThank you so much for taking the time to leave such a wonderful rating, we're so pleased to have earned such a fantastic review from you.
from Shirley M (Daughter of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum went into the Grand Care Home this year.
We viewed the Grand in advance, and felt the Grand was more like a home than a care home , we were proven right.
Mum settled in quickly and began joining in with some of the fitness classes with the wide range of activities provided which she enjoyed.
Management
and staff throughout mum's journey have been so caring and thoughtful in her daily needs. Mum took a turn for the worst & was bedridden for the last two of months of her life. During this time, mum was cared for with love and dignity. All staff made her short time with them a positive one. We too were welcomed with open arms. Such a lovely experience.
We can't thank the staff enough.
The Grand has so much to offer, very caring + respectful to resident's requirements.
The food menu choices are excellent. The many activities provided, offered daily are designed to encourage everyone to join in within their abilities.
I wouldn't hesitate to recommend The Grand for their loved ones.
Reply from Tracy Johnston, Manager at The Grand Care HomeThank you so much for taking the time to write such a lovely review - its been a pleasure to care for your loved one - feedback is really appreciated and i will share with the team
from J W (Partner of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My first impression when coming to view was 'wow the place and all the staff are amazing. The food and care are superb, my daughter has been visiting many care homes in Manchester and she said Ruddington Manor was like a 5 star hotel. Well done everyone.
Reply from Alexandra Fairhurst, Commissioning and Marketing Manager at Ruddington Manor Care HomeThank you for taking the time to leave such positive feedback. We're so pleased that both you and your daughter felt Ruddington Manor offered a warm welcome, excellent care and a high-quality environment. Your comments about the team and the home being "like a 5-star hotel" are truly appreciated.
from Phil W (Friend of Resident) published on 27 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been a friend of Fred's for some considerable time and I have visited him twice weekly since he arrived at The Manor in September last year. Every time I visit Fred has a smile on his face. He confirms he is being looked after very well. All staff are very friendly and care about Fred's welfare.
Fred enjoys the banter with staff. The accommodation is spotlessly clean. Fred enjoys the food. The manor is absolutely superb.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care HomeThank you so much for taking the time to share your feedback about Fred's experience at Ruddington Manor.
It's wonderful to hear that Fred is happy, well cared for, and enjoying his time with us. Knowing that he greets you with a smile on every visit means a great deal to our team. We're especially pleased that you've found the staff to be friendly and supportive, and that Fred enjoys the banter-it's so important to us that residents feel comfortable and at home.
Your kind comments about the cleanliness of the home and the quality of the food are also very much appreciated, and I will be sure to share your feedback with the whole team.
Thank you again for your thoughtful words and for your continued support.
from Saminda S (Granddaughter of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Ruddington Manor Care Home, they have looked after my grandma so well. All the staff are kind and approachable. My grandma has made this care home her new home. She is grateful for all they do for her.
Reply from Alexandra Fairhurst, Commissioning Manager at Ruddington Manor Care HomeThank you so much for sharing your lovely feedback. We're delighted to hear how well your grandma has settled into life at Ruddington Manor and that she now feels the home is truly her own. Knowing she feels grateful and well supported means a great deal to our whole team. We're especially pleased that you've found our staff to be kind and approachable. Creating a welcoming, caring environment for residents and their families is at the heart of everything we do. Thank you again for taking the time to leave such a thoughtful review. It is greatly appreciated by everyone here at Ruddington Manor.
from S B (Son of Resident) published on 18 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From the 1st day mum became resident to her last moments. The staff were always at hand to help + assist mum in her needs, care + support. All staff were very caring, smiling + supportive in our needs also. We will never forget all the staff, from reception, office, catering, hospitality to laundry
staff who always put mum clothing back for her.
Reply from Tracy Johnston, Manager at The Grand Care HomeThank you for your time taken to write a review for our care home - really appreciated
from A B (Daughter of Resident) published on 18 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It is so difficult to write a review of a place which is impeccable. From caring for Mum to her every need was just perfect. Special meals were prepared for her bearing in mind of her religious requirements. Staff were so lovely and really looked after her so well. They went above and beyond to even
keep the family comfortable as much as making tea/coffee for us. Mum was very spoilt and very well looked after. Can't thank enough every member of staff were brilliant.
Reply from Tracy Johnston, Manager at The Grand Care HomeThank you so much for taking the time to write a review
from Sandy L (Granddaughter of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My grandma has been living here for some time now, and I honestly couldn't be happier with the care she receives. The staff genuinely care about her and treat her as an individual, not just a resident. They take time to understand her needs + always show kindness, patience + respect.
Her room is cosy,
comfortable and feels like home and the location is convenient and easy for family to visit. There are always activities and event taking place, helping residents stay engaged and social. The staff are incredibly friendly and make a real effort to connect with everyone. I would highly recommend this care home.
from Lynda K (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My friend has been extremely well looked after since arriving at The Grand Care Home. His health and well being is so much better after the care he has received while there. There is a lovely caring atmosphere within the home. It is always welcoming to visitors no matter what time of arrival. Staff
extremely courteous and thoughtful and aware of different needs of individuals.
Reply from Tracy Johnston, Manager at The Grand Care HomeWe thank you for taking the time to review the care home. Thank you for taking the time to do so.
from Daniel K (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Overall a high level of care given. Always caring staff, regular communication re events and individuals concerns. A lot of family feel to events & meal times are joyous and sociable. Resident feels this is 'his home' and joins in many well organised social events. Quality of food and service is high.
Reply from Tracy Johnston, Manager at The Grand Care HomeWe really appreciate the time taken to do such a lovely review for The Grand. This is really appreciated
from Rozy T (Daughter of Resident) published on 23 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I could not be more grateful to the staff looking after my mother. They treated her with respect and cared and looked after her like she was their own. My mum was unable to communicate well due to the language barrier and effects of stroke and dementia but the staff soon got to understand her so in
the later stages of mum's life they knew what she needed and how to keep her comfortable.
If we felt mum needed something, we were able to speak to staff on duty and they would attend to her needs.
In the last days of mum's life, the nurses and carers would ensure she remained comfortable and attended to escalating matters if she needed medical attention.
On the day mum died, the family were by her bedside and we were given the space to spend those last precious moments with her. The staff on duty were so caring and attentive and treated mum with the dignity she deserved.
I would not hesitate to recommend the care home to others looking for a suitable place for their loved ones
Reply from Tracy Johnston, Manager at The Grand Care HomeThank you for taking the time to review our care home it was a pleasure caring for your relative
from F P (Granddaughter of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff were really respectful with my grandma's religion and willing to accommodate for her for whatever she needs. Also the staff will keep us updated with what's going on with my grandma's health and any changes to be made. Thank you all.
Reply from Tracy Johnston, Manager at The Grand Care HomeWe are very grateful that you shared your feedback and experiences of The Grand Care Home. Your kind words mean a great deal to our team and are a real source of encouragement for our staff, who work hard every day to provide safe, compassionate and person-centred care.
Feedback such as yours helps us to recognise what we are doing well and reinforces our commitment to maintaining high standards of care and support for all of our residents. Thank you again for your support and for trusting us with the care of your loved one.
from Julie W (Daughter of Resident) published on 6 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father was very unsettled when he went in The Grand after 4 months in hospital. Now he has accepted that his new home and very happy. The care is above and beyond. All the family is more than happy. What a lovely care centre. All of the staff are fabulouse.
Reply from Tracy Johnston, Manager at The Grand Care HomeDear Julie - We really appreciate the time taken to give us feedback for the care home
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