Care Homes Owned by Lovett Care Ltd in Nottinghamshire

safe and well cared for and that is a huge relief for her family.

how wonderful the care is. That is all that we could ask for. Thanks to all of you.

was nursed back to health within the month. I feel Ruddington Manor Care Home is certainly a place I would recommend to anyone who is looking for a loving, caring and homely establishment for their loved one.

is new, organised and very clean, as are all the rooms I've been in. The facilities are excellent, as is the menu. I'm happy knowing Mum is well cared for.

from myself and my daughter for all your beautiful work.
Regards to each and everyone of you.

stay enriched.I would have no hesitation in recommending The Grand at the highest level to anyone.

do their utmost to provide the highest standards of car at all times.
The accommodation is modern, pleasant and always kept to a very high standard of cleanliness. The food provided is really good and the activities team do an amazing job of providing varying activities, outings and visits from entertainers to keep the residents occupied and engaged. Management are so efficient too, always contactable and eager to help.
All in all, I couldn't have asked for a higher standard of care for my mum during her final years. A huge thank you to the wonderful team at The Grand. You are a credit to your profession, you really are!

and any questions or requests I have made have been quickly assured and addressed. My mum is happy and I have peace of mind knowing she is safe. I am extremely grateful to the who team at Ruddington Manor for the excellent job they do! Thank you!

also left in just her pad and pants. We had a number of issues with some members of staff and the management well that's a completely different 1 star review. After 6 months of battling everyday we finally got her out after involving adult social services and the CQC. Most 5 star reviews are buy members of staff or their sister home. This has never been a care home the manager even threatened to call the police and put a safe guard on us lol on us.. I did also comment of a another social media platform, but funny enough all positive comments was by staff the true negative comments was all deleted funny that.

being left out of reach, falls alarms not working properly. No encouragement or prompting to eat or drink when it is in care plan. {over 6 stone weight lost} encouragement to socialise was good when mum was mobile but they would rather leave her in bed than try until we reported them. Communication between office staff is non existent to those working on the floors. Very high staff turn over. Since January we've seen several decent caring team leaders and nurses leave. The management are very click at protecting the staff rather than the residents. I could go on and on.... But best thing that happened with mum is we've got her out of there. CHECK OUT REVIEWS ON ANOTHER PLATFORM FOR OTHERS

she always has a fresh manicure! The Wellbeing Team always ensure that my friend is able to watch the Sunday Service which means a lot to us. We have no negatives at all. My friend is so much happier since being at Ruddington Manor, enjoying all of the different meals with her friends, eating so much better than she has in a long time! Her mental health has come on so much, she loves the gardens and the team always make sure she gets time to feed the birds and spend time outside. The carers make sure she feels at ease, everybody is made to feel that they matter, my friend, her husband and us who are made to feel so welcome when we visit. Thank you to all at Ruddington Manor!

discomfort kept her mainly in her room.
The medical and social care from every member of staff that we interacted with, from housekeeping, through catering to nursing, was exemplary. The home itself is far more like a 5* hotel than a nursing home.
We cannot thank them enough and have no hesitation in recommending Ruddington Manor to anyone looking for accommodation for a loved one.

through all the staff with whom we came into contact. As a purpose built modern facility, it obviously has design advantages over some of its more dated competitors, but it's not just the building that makes the experience so good. - It's the people.
Mum needed immediate and constant end of life care, and Ruddington Manor delivered that.
Having quality kitchens preparing fresh bespoke meals is by no means a 'given', - mum's requirements were challenging, and they met them with grace and patience. Her room was spacious and well fitted, and although she wasn't able to make much use of the cinema room and outings herself, these are just great things for the patients. Well done and thank you

in The Grand's care. Many thanks to all staff and management for the fantastic care provided.

array of day-to-day activities.