A Truly Exceptional Standard of Care
After experiencing two other care homes in the local area, finding Fairfax Manor has been nothing short of transformational. The difference has been night and day - in every single respect.
My father moved in just a few weeks ago, and in that short time, the impact on his wellbeing, comfort and dignity has been profound. From the moment we walked through the door, Fairfax Manor felt different. The surroundings are clean, bright and genuinely welcoming - not clinical or cold, but warm and homely in a way that immediately puts both residents and families at ease.
What sets Fairfax apart most, however, is the people. The staff don't just care for residents - they genuinely care about them. The empathy is real, unhurried and consistent. You can feel it in the small moments. At the heart of all of this is the manager, Sharon. She is, quite simply, phenomenal. A true titan in terms of knowledge, service and compassionate leadership.
↩Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care Home
Dear J
Thank you for taking time to write such a wonderful review for Fairfax Manor and the team. We are driven to provide the best possible care and I am so glad you feel we have made even a small difference. I will share your feedback with the team. With grateful thanks, Sharon