"Both my parents are residents at Fairfax and was carefully shortlisted by myself.
The care home has wonderfully friendly staff but mirrors…"
Read all 44 reviews
from £1,800 / week
90 Rooms
Location Type
Care Home
Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Lovett Care Ltd Reviews in North Yorkshire (44)
9.7
Lovett Care Ltd has a Group Review Score of 9.7 (9.688) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.
from John P (Next of Kin) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Godmother moved into Fairfax in March 2025 following a stroke. I'm very happy with the choice of care home we made. I have found all the staff friendly and professional through out her stay. If there are any issues they are sorted out quickly and nothing seems to much for the staff and management.
I
have no problem with recommending Fairfax Manor.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeDear John Such a lovely review, thank you ! We are so grateful for being given the opportunity to care for your Godmother and I am so pleased that you are so happy with our service. With kind regards and thanks, Sharon Oldfield (Home Manager)
from Louise N (Daughter of Resident) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Both my parents are residents at Fairfax and was carefully shortlisted by myself.
The care home has wonderfully friendly staff but mirrors the quality of my parents home and feel content that both my parents get the best care and attention and has been a true game changer for us all.
I'm a true advocate.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeDear Louise Thank you so much for taking time to leave a review for the team. We truly appreciate it. With our best regards Sharon Oldfield and the Fairfax Team
from L W (Daughter of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Fairfax was an obvious choice for Dad when he needed care. The whole team are absolutely brilliant, they're happy, approachable and friendly and they treat Dad with respect and kindness.
The Orangery is a lovely bright area which provides a great space for visiting guests and families who are always
made to feel so welcome by the staff.
The surrounding gardens are wonderful - Dad loves walking round the blossom trees
The lounges and restaurants on all floors are beautiful and the restaurants provide a great choice and quality of food
Bedrooms are clean, modern and 'homely'
Daily activities (the activities team are fantastic!) - there's lots to do every week, and plenty of opportunities to get involved and meet other residents, which has really helped Dad settle in.
from Victoria S (Daughter of Resident) published on 24 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father went in from hospital for respite for a few weeks, and the care and support he received was amazing, wonderful, kind, caring staff who couldn't have done enough for him. He looked after all the activities and met new people.
from J B (Son of Resident) published on 12 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
A Truly Exceptional Standard of Care
After experiencing two other care homes in the local area, finding Fairfax Manor has been nothing short of transformational. The difference has been night and day - in every single respect.
My father moved in just a few weeks ago, and in that short time, the impact
on his wellbeing, comfort and dignity has been profound. From the moment we walked through the door, Fairfax Manor felt different. The surroundings are clean, bright and genuinely welcoming - not clinical or cold, but warm and homely in a way that immediately puts both residents and families at ease.
What sets Fairfax apart most, however, is the people. The staff don't just care for residents - they genuinely care about them. The empathy is real, unhurried and consistent. You can feel it in the small moments. At the heart of all of this is the manager, Sharon. She is, quite simply, phenomenal. A true titan in terms of knowledge, service and compassionate leadership.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeDear J Thank you for taking time to write such a wonderful review for Fairfax Manor and the team. We are driven to provide the best possible care and I am so glad you feel we have made even a small difference. I will share your feedback with the team. With grateful thanks, Sharon
from Wendy A (Daughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A beautifully furnished home with a high standard of care. Mum loves being in Fairfax and tells everyone it's her home. Mum is always clean, dressed nicely with her jewellery on - not at all like when she struggled at home. I would highly recommend Fairfax Manor.
from Susan T (Daughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Fairfax Manor is a wonderful place with caring, friendly and helpful staff, carers and nurses. Fairfax is welcoming to all visitors. The social areas are inviting to have a coffee/tea with family and friends and the living areas are very cosy and comfortable. Dad has been well cared for since he arrived
and specifically with the treatment he needed. Dad couldn't be in a better place.
from Peter T (Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Fairfax Manor Care Home is the place to be if you want or need a secure future. It is ideal for those who are wanting peace of mind for future care and attention as old age creeps upon us. A comforting thought is that if a problem arises in any department then immediate action is taken to remedy the
situation. All in all Fairfax Manor is the best place available to be for a residents future well being.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeDear Peter, thank you so much for this lovely review. We love having you with us at Fairfax Manor; its delightful to see you almost daily at every activity session, living life to the full. With grateful thanks
from K M (Friend of Resident) published on 19 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The team at Fairfax are providing wonderful care. It's a lovely place to visi our friends, who have made huge improvements in health since becoming residents. All the staff are friendly, helpful and welcoming. Nothing is too much trouble. We have had lots of support in getting them settled and are delighted
with how much they are enjoying being there.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeThank you K for this lovely review. I am so pleased your friends are happy in their new home and are feeling well. I will share this wonderful feedback with our team. We do appreciate the time you have taken to leave us a review.
from James R (Son of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Both my parents have been in Fairfax a number of times, more recently for a longer period.
The level of care they have received has been outstanding. All the staff members go above and beyond to be welcoming, friendly and the level of care each and everyone of them offer gives you the confidence your
family member is being looked after by the very best.
The facilities are excellent, warm, comfortable and the food and services on offer are great.
I would not hesitate to recommend Fairfax to anyone looking for the very best in a care facility.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeDear James Thankyou for taking time to leave a review the service at Fairfax Manor. We are delighted to have been chosen to care for your parents and will share your feedback with our wonderful team.
from Debi L (Daughter of Resident) published on 4 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
As a family we would highly recommend Fairfax Manor Care Home. My Mother went to the Home as end of life and passed away 2weeks later. The care and attention to her needs was outstanding. Altho she couldn't really tolerate food the lovely Chef, Gino, did his level best to tempt her. Sorry Gino that
she couldn't enjoy it to its fullest and neither could we as her time was short. Peace comes in for a special mention with her kind calm manner , truly peaceful. Thank you Peace. Every member of Staff went over and above to make her last days as comfortable as they could. Thank you. Thank you. Thank you
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeDear Debi Thankyou for taking time to review Fairfax Manor and for shining a light on the wonderful work the team do everyday. It was out pleasure to take care of your lovely Mum. Sending our thanks and very best regards to you and your family. With thanks and regards Sharon Oldfield, Home Manager
from M B (Wife of Resident) published on 20 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We have been BRILLIANTLY looked after by All the Staff at Fairfax Manor.
We have felt like part of a very. We have been BRILLIANTLY looked after by All the Staff at Fairfax Manor.
We have felt like part of a very caring family.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeThank you so much for your kind review. We are so glad to have been given the opportunity to care for your lovely Husband at Fairfax Manor. It has been our absolute pleasure. With fondest regards Sharon Oldfield, Home Manager
from Penny R (Daughter of Resident) published on 22 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Dad was one of the first few residents at Fairfax when it opened and although there was one or two teething issues at the beginning, due to it being a new establishment, these were ironed out quickly. Dad always referred to Fairfax as a hotel and that is because, unlike some other care homes it was
beautifully kept, both inside and out. However, for us as a family, the most important criteria was care and we were not disappointed. All the staff were so lovely and caring. Dad was a Type 1 Diabetic and hence had to have the District Nurses out twice a day to administer insulin. This was not always ideal, but the staff at Fairfax were always so patient with his sometimes erratic sugar levels. They always had a smile and a joke for him.. Unfortunately, in the end Dad had to be moved to a nursing home and is now no longer with us. I know that he had not wanted to leave his home, but Fairfax was certainly a very good substitute.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care HomeThank you for taking time to review Fairfax Manor, it is very much appreciated. I will be delighted to share your feedback with our amazing team. We plan to open a General Nursing community very soon so that our residents who require this care do not have seek a new care provider. With grateful thanks. Sharon Oldfield, Home Manager
from E R (Respite Resident) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My stay in Fairfax Manor was excellent for two weeks of respite care. My room was superb, and the facilities in the home were brilliant. I cannot find enough words to say how kind and caring the staff were. All were amazing. Nothing was too much trouble. I would definitely recommend it. My slight niggle
was the food. Having said that, the staff went out of their way to give me what I asked for. The soups were excellent.
from Pamela F (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum first went to Fairfax for respite in April 2024, and then again July 2024 when it was decided that she required full time care. We looked at other care homes but none compared. I could not bear to contemplate anywhere else. The home itself with all its high spec rooms with safety features and the
wonderful caring staff I cannot fault in any way at all. The staff equally care for my Dad on his daily visits. The care is second to none and the whole place is spotless. I feel that Mum is very safe and cared for I would not hesitate to recommend Fairfax to anyone. In fact I have.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care HomeThank you so much for your wonderful comments on our home and team, it's our pleasure to have your lovely Mum here at Fairfax Manor. I'm delighted to hear your feedback and I will enjoy sharing it with the rest of the team! Thank you again for your review, take care.
from Ann-Marie C (Daughter of Resident) published on 11 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum has Alzheimers disease and was living alone many miles away, which was a constant worry. I started to look round care homes for when the inevitable happened, somewhere where my Mum could be closer to me in Harrogate.
I remember the first time I went to look round Fairfax Manor (April 2024),
I immediately felt at home and my gut sat so comfortably. It was the only home out of the 8 I viewed that I could picture my beautiful Mum living in. From the beautiful care home itself and more importantly, to all the staff.
Sadly, my Mum was admitted to hospital in January 2025 and was unable to return to her home. The manager was amazing and did everything she could to support with my Mums move between councils.
My Mum has been at Fairfax Manor for over 2 months now and I just know that she is in such a lovely place and is being cared for. My Mum especially loves the church services and anything involving music!
I can't recommend Fairfax Manor highly enough and am extremely thankful.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care HomeThank you very much for your wonderful feedback on your mother's experience with us at Fairfax Manor. We're delighted with your comments and will continue to do our very best to give your mother a fantastic home to enjoy - always with great music! I will ensure our wider team receives your feedback too. Take care!
from George F (Husband of Resident) published on 11 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife is a resident for a year. I visit for 5 days & my daughter 2 days. This care home can nit be faulted in any area. Has to be the best care home in Harrogate, it has the best staff and facilities, 5 star!
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care HomeThank you for your review of Fairfax Manor. We are so pleased that you are happy with the support received from everyone in our team. I will be sure to pass your feedback on to the rest of the team here. Thank you and take care!
from L C (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum stayed at Fairfax Manor for seven weeks after surgery. The staff were excellent. They treated her with dignity and compassion, and she was sad to leave. The room and facilities are absolutely beautiful. All staff were friendly and welcoming to family and visitors. We can't thank everyone at Fairfax
Manor enough and would highly recommend it to anyone.
from N F (Wife of Resident) published on 15 April 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has been in Fairfax Manor for 2 months, and I am delighted with his care. He is treated with dignity by every member of staff. He enjoys his meals, and his room contains everything I would want.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care HomeThank you very much for your positive feedback on your husband's experience with us here at Fairfax Manor. My team and I are delighted with your comments. Thanks again, and take care.
from A B (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Fairfax Manor is a wonderful care home, and I would highly recommend. The staff are all very kind and caring, and they cannot do enough for all the residents. My mother has been a resident for 6 months now and has received excellent care. There are always lots of different amenities for the residents
to join in if they want to.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care HomeThank you for your fantastic comments regarding your Mother's experience at Fairfax Manor, the team will be so pleased with your feedback! Thank you again and take care.
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