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Care Home Owned by Lovett Care Ltd in North Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Lovett Care Ltd in North Yorkshire

Only the locations & reviews in North Yorkshire for Lovett Care Ltd are showing below.

View the details of all 12 locations (with 575 reviews) owned by Lovett Care Ltd

Lovett Care Ltd Locations in North Yorkshire (1)

 
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1 Care Home owned by Lovett Care Ltd in North Yorkshire
Fairfax Manor Care Home

28 Wetherby Road, Harrogate HG2 7SA 

9.9 31 reviews
"My stay in Fairfax Manor was excellent for two weeks of respite care. My room was superb, and the facilities in the home were brilliant. I…"   Read all 31 reviews
Location Type Care Home

Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the home provides high quality residential and dementia care,… Read more about Fairfax Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 90 Rooms from £1,660 / week

Lovett Care Ltd Reviews in North Yorkshire (31)

9.7
Lovett Care Ltd has a Group Review Score of 9.7 (9.732) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.

Overall Experience

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Review of

Fairfax Manor Care Home

from E R (Respite Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay in Fairfax Manor was excellent for two weeks of respite care. My room was superb, and the facilities in the home were brilliant. I cannot find enough words to say how kind and caring the staff were. All were amazing. Nothing was too much trouble. I would definitely recommend it. My slight niggle
was the food. Having said that, the staff went out of their way to give me what I asked for. The soups were excellent.

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Review of

Fairfax Manor Care Home

from Pamela F (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum first went to Fairfax for respite in April 2024, and then again July 2024 when it was decided that she required full time care. We looked at other care homes but none compared. I could not bear to contemplate anywhere else. The home itself with all its high spec rooms with safety features and the
wonderful caring staff I cannot fault in any way at all. The staff equally care for my Dad on his daily visits. The care is second to none and the whole place is spotless. I feel that Mum is very safe and cared for I would not hesitate to recommend Fairfax to anyone. In fact I have.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful comments on our home and team, it's our pleasure to have your lovely Mum here at Fairfax Manor. I'm delighted to hear your feedback and I will enjoy sharing it with the rest of the team! Thank you again for your review, take care.

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Review of

Fairfax Manor Care Home

from Ann-Marie C (Daughter of Resident) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has Alzheimers disease and was living alone many miles away, which was a constant worry. I started to look round care homes for when the inevitable happened, somewhere where my Mum could be closer to me in Harrogate.


I remember the first time I went to look round Fairfax Manor (April 2024),

I immediately felt at home and my gut sat so comfortably. It was the only home out of the 8 I viewed that I could picture my beautiful Mum living in. From the beautiful care home itself and more importantly, to all the staff.


Sadly, my Mum was admitted to hospital in January 2025 and was unable to return to her home. The manager was amazing and did everything she could to support with my Mums move between councils.


My Mum has been at Fairfax Manor for over 2 months now and I just know that she is in such a lovely place and is being cared for. My Mum especially loves the church services and anything involving music!


I can't recommend Fairfax Manor highly enough and am extremely thankful.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your wonderful feedback on your mother's experience with us at Fairfax Manor. We're delighted with your comments and will continue to do our very best to give your mother a fantastic home to enjoy - always with great music! I will ensure our wider team receives your feedback too. Take care!

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Review of

Fairfax Manor Care Home

from George F (Husband of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is a resident for a year. I visit for 5 days & my daughter 2 days. This care home can nit be faulted in any area. Has to be the best care home in Harrogate, it has the best staff and facilities, 5 star!

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your review of Fairfax Manor. We are so pleased that you are happy with the support received from everyone in our team. I will be sure to pass your feedback on to the rest of the team here. Thank you and take care!

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Review of

Fairfax Manor Care Home

from L C (Daughter of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Fairfax Manor for seven weeks after surgery. The staff were excellent. They treated her with dignity and compassion, and she was sad to leave. The room and facilities are absolutely beautiful. All staff were friendly and welcoming to family and visitors. We can't thank everyone at Fairfax
Manor enough and would highly recommend it to anyone.

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Review of

Fairfax Manor Care Home

from N F (Wife of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Fairfax Manor for 2 months, and I am delighted with his care. He is treated with dignity by every member of staff. He enjoys his meals, and his room contains everything I would want.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your positive feedback on your husband's experience with us here at Fairfax Manor. My team and I are delighted with your comments. Thanks again, and take care.

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Review of

Fairfax Manor Care Home

from A B (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfax Manor is a wonderful care home, and I would highly recommend. The staff are all very kind and caring, and they cannot do enough for all the residents. My mother has been a resident for 6 months now and has received excellent care. There are always lots of different amenities for the residents
to join in if they want to.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your fantastic comments regarding your Mother's experience at Fairfax Manor, the team will be so pleased with your feedback! Thank you again and take care.

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Review of

Fairfax Manor Care Home

from Richard F (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Fairfax Manor to anyone looking for care for themselves or a relative. The building is very modern with high quality fixtures and fittings, and is kept spotlessly clean and tidy. Security is high and the sensors in bedrooms to detect night time movement and alert staff are a
quality touch.


The care is exemplary, the staff being professional and friendly with a high regard for the dignity and feelings of the residents and relatives alike. Particularly noteworthy is the fact that residents are rarely left sitting in their room as there is often entertainment and they are otherwise encouraged to engage with their fellow residents. Meals are high quality and reflect exactly the likes and dislikes of the more elderly person. Fairfax is by no means the cheapest care home in the area. But the facility and the level of care prove that you get what you pay for.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for taking the time to review our home. It is lovely to hear how happy you are with the care and facilities here at Fairfax Manor. I will share your comments with the team, who pride themselves on delivering the very best care to all our residents. Thank you again, and take care.

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Review of

Fairfax Manor Care Home

from Josephine D (Friend of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in today to check on my friend who was joining in with the other residents who were all being entertained by the Activities Coordinator! He and others from the team of carers had everyone joining in. There was a real feeling of inclusiveness as everyone's capabilities were met and gentle encouragement
got people singing and dancing! Clapping and gigging in their seats or proper up, holding hands, supporting each other whilst waltzing round the room! Smiles and laughter all round, it was a lovely morning. My friend was very happy and content it was great to see. Clever how, despite the vast range of abilities, everyone seemed to feel part of the group.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful review of the care your friend is receiving and in particular, your day with us here at Fairfax Manor. It's fantastic to hear your comments, and I am delighted to share your review with our Activities Coordinator and the rest of the team! Thank you again. you are of course, welcome any time for more fun activities!

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Review of

Fairfax Manor Care Home

from J R (Husband of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident for 2 weeks and experienced a totally professional experience. The staff were top class and we could find no fault with them or the care they provided.

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Review of

Fairfax Manor Care Home

from Ann W (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As one of the first to move into Fairfax Mum has been a resident for 12 months during which time her dementia and overall health has deteriorated significantly. I have been enormously impressed by the way in which the team have helped us through this difficult phase and with the flexibility and outstanding
care they provide. Her room is lovely and the catering is first class and adapted to her needs. The whole team are professional, friendly and genuinely try their best for Mum. I would have no hesitation recommending Fairfax Manor.

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Review of

Fairfax Manor Care Home

from T T (Daughter of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for respite seven weeks ago and is now a permanent resident. She has settled really well thanks to the excellent staff who are all very friendly, welcoming and happy.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words. We're very pleased to have your Mum at Fairfax Manor and I look forward to sharing your comments with the team. Thanks again and take care.

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Review of

Fairfax Manor Care Home

from John G (Son of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place. Brilliant staff. They have looked after my father so well.
Thank you.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your brilliant feedback, I look forward to sharing it with my team!

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Review of

Fairfax Manor Care Home

from Pat T (Wife of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very traumatic time putting your loved one of 50 years in the care of someone else. Up to now, he couldn't be looked after better, calming surroundings, excellent care with kind and caring staff. Always ready to ensure questions and very helpful.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful feedback. We aim for everyone at Fairfax Manor to feel relaxed, fulfilled and always well cared for so I look forward to sharing your kind words with my team. Thank you again and take care.

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Review of

Fairfax Manor Care Home

from S W (Son of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Fairfax Manor since April 2024. She has had nothing but amazing care from day one. As I do not live locally, I talk to the home a couple of times a week and always find the team have time to update me on mother's care and any needs she requires. The catering staff everyday
adapt the menu for her eating requirements.
I can now also video call thanks to the help of the management team. A big thank you to all concerned.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words! Your mother is a pleasure to have here at Fairfax Manor. We wish you and your family all the best. Thanks again for your fantastic review, I very much look forward to sharing it with the team.

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Review of

Fairfax Manor Care Home

from A B (Son of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Fairfax Manor earlier this year, my mother has very much enjoyed the friendliness of the staff and the regular activities that are arranged each week. The catering has been first class and everywhere is always spotlessly clean as you would hope. Overall our expectations have been exceeded
in all areas!

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your fantastic review. The team here at Fairfax will be so pleased to read your comments.

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Review of

Fairfax Manor Care Home

from A G (Relative of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How fortunate we are to have discovered Fairfax Manor in Harrogate! The title of 'care home' does not do it justice. It is far from anything like a care home you would have ever imagined. Our initial meeting with the team was met positively and sympathetically, they really listened at what was a distressing
time.


Time was taken to show us around the entire 'hotel' and to view the first-class facilities. All questions we had were met positively and appropriately. The decision was made immediately that our relative would stay for a little respite. Shortly afterwards, we knew that this comfortable, high-end, relaxed, caring environment was the place for our relative to be, and decided to stay permanently!
It's not just about the environment - the care team and management are second to none. Queries from us are met with a 'can do' attitude and are actioned that day. Nothing is too much trouble. The suites are lovely. Our relative is settling, cared for well. Highly recommended.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your amazing comments, both on our beautiful home and our brilliant team - they'll be delighted when I share your feedback with them! We're very pleased your relative calls Fairfax Manor 'home', we're looking forward to sharing lots of memories together. Thank you again, and take care.

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Review of

Fairfax Manor Care Home

from F B (Daughter of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent a week at Fairfax Manor for respite following being unwell. We were all a little nervous but need not have worried. From initial enquiry to saying goodbye we felt welcome and in safe hands. All staff were professional cheerful and caring. A very happy environment, excellent facilities,
lots of social opportunities and visitors made welcome. A definite choice for any future "holidays"

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words on your Dad's stay with us, I look forward to sharing your feedback with the team. Should you be looking for another respite stay or residential in the future, we'd love to have your Dad back! Thank you and take care.

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Review of

Fairfax Manor Care Home

from Daphne B (Respite Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed by my recent respite stay in Fairfax Manor, particularly by the kindness of the staff and the excellent amenities. However, I would have appreciated a telephone in my room. Nevertheless I would be happy to return if the occasion arises.

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Review of

Fairfax Manor Care Home

from J F (Respite Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and the staff were caring in their duties and supper during my brief stay in October 2024.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for sharing your feedback. We are delighted to hear how happy you were when you stayed with us, the team will be pleased to hear your wonderful comments.

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