"So happy that my parents are getting such fabulous care at The Rhallt Care Home. The manager and staff team are kind, caring and do their…"
Read all 98 reviews
from £1,526 / week
91 Rooms
Location Type
Care Home
In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Lovett Care Ltd Reviews in Powys (98)
9.8
Lovett Care Ltd has a Group Review Score of 9.8 (9.808) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.
from H M (Daughter of Resident) published on 23 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff team are amazing, so caring and kind. The facilities are top notch. They have made the transition from home to care home easy. Wonderful place to be.
Reply from Scarlett Ward, Relationships and comms coordinator at The Rhallt Care HomeTransitioning from home into care is one of the biggest decisions that a person can make, and we are so delighted to hear that our team has supported you and your loved one throughout the process. Thank you for taking the time to leave this feedback, we really appreciate your review.
from Chris P (Daughter of Resident) published on 23 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
So happy that my parents are getting such fabulous care at The Rhallt Care Home. The manager and staff team are kind, caring and do their absolute best for the residents. I am so relieved that I can leave knowing they are in good hands. Thank you.
Reply from Scarlett Ward, Relationships and comms coordinator at The Rhallt Care HomeThank you for your kind words but also for your trust, Chris. It's a real honour to look after your parents, and we are delighted that our team are providing a great support to you and your loved ones.
from S J (Friend of Resident) published on 15 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Care homes can be a challenging environment for all concerned. But upon entering the building, I could feel the goodwill of the staff, see the high standards of the building and see residents smiling and laughing. Very reassuring
Reply from Scarlett Ward, Relationships and comms coordinator at The Rhallt Care HomeThank you for taking the time to leave us this excellent review, and for your kind words. We are very proud of our staff for working hard to make the home a welcoming and warm atmosphere, and we are simply delighted that you have had this positive experience with us.
from Sarah F (Friend of Resident) published on 15 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Clean and tidy
Welcoming staff and carers.
Felt very relaxed that my friend was being cared for how they deserved.
The place as a whole seems very well run.
Out of the care homes I have unfortunately needed to visit in the past, the Rhallt is certainly up there with one of the best all round
Reply from Scarlett Ward, Relationships and comms coordinator at The Rhallt Care HomeThank you so much for taking the time to leave such a kind review, Sarah. We are ever so pleased that you've had such a positive experience with us, and it's wonderful to hear that you consider our home to be one of the very best you've visited. We really appreciate your feedback.
from Gary R (Son of Resident) published on 5 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My parents came to The Rhallt in a respite capacity while waiting for a vacancy in an independent living home. From the outset, they received exceptional and well-balanced care that was appropriate to their needs and circumstances. The staff were consistently friendly, understanding, and attentive,
taking time to ensure my parents felt comfortable and respected.
The management demonstrated a high level of professionalism throughout, providing clear guidance and strong support in helping to plan my parents' next move. Particular efforts were made to accommodate their specific needs, which made a meaningful difference to their stay.
The home itself had an upbeat, positive atmosphere, which contributed greatly to my parents' overall wellbeing. Communication was effective and reassuring at all stages, keeping us well informed and confident in the care being provided.
Overall, we are very grateful for the kindness, professionalism, and support shown by everyone at The Rhallt.
Reply from Scarlett Ward, Relationships and comms coordinator at The Rhallt Care HomeThank you so much for taking the time to share such a thoughtful and detailed review. We're truly delighted to hear that your parents' respite stay at The Rhallt was a positive and reassuring experience for you all. Our team works hard to provide care that is not only professional but also personal and, above all, respectful to each individual's needs. It means a great deal to us to know that this was reflected in your parents' experience, and that our staff and management helped support their transition with clarity and kindness. Your review means a great deal to us, and we are extremely grateful for your kind words.
from R G (Son of Resident) published on 17 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad has been here for 12 months. He has settled in and enjoys sitting in the lounge with company. He is hoisted everywhere and everyone handles him with care. He loves the 'banter' with staff and enjoys the hot showers. Every treats him with kindness even when he gets frustrated at being immobile.
Reply from Alexandra Fairhurst, Commissioning Manager at The Rhallt Care HomeThank you so much for sharing your thoughtful feedback. We're really pleased to hear that your dad has settled in well over the past 12 months and that he enjoys spending time in the lounge with others. It's wonderful to know he feels comfortable and supported. We truly appreciate your kind words about how the team handles his mobility needs with care and dignity. The fact that he enjoys the friendly banter with staff and looks forward to his hot showers says a lot about the positive relationships he has built here. Even on the days when things feel more challenging for him, it means a great deal to know he still feels treated with kindness and patience. Thank you again for taking the time to leave such a heartfelt review. It is greatly appreciated by everyone at the home.
from L G (Daughter of Resident) published on 17 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum has been at The Rhallt for 3 years. The care she receives is excellent. She loves the staff, always smiling and happy to be around them. She has challenging behaviour which they manage extremely well. Mum is safe and cared for. The rooms are in the process of being decorated and new furniture and
we are looking forward to seeing it finished. Everyone makes us feel welcome when we visit.
Reply from Alexandra Fairhurst, Commissioning Manager at The Rhallt Care HomeThank you so much for taking the time to share your lovely feedback. We're delighted to hear that your mum has been so well supported during her three years at The Rhallt and that she feels happy and safe with us. It's wonderful to know she enjoys spending time with the staff and that their smiles and positivity make such a difference to her day. We truly appreciate your recognition of the team's skill in managing her more challenging moments with care and understanding. Ensuring every resident feels secure, respected, and well cared for is always our priority. We're also pleased that you feel welcomed when you visit, and we're excited for you to see the newly decorated rooms and furniture once everything is complete. Thank you again for your thoughtful comments-they mean a great deal to everyone here at The Rhallt.
from E D (Granddaughter of Resident) published on 2 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
What a lovely clean care home. The staff are very friendly and it's always such a wonderful atmosphere. I'm very glad my nan loves it here and is settled which makes us as a family feel happy she is being well looked after.
from S T (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I just want to say a massive thank you to the team at the Rhallt.
I have recently moved my father from another home due to poor care. Ingrid, Amy and the care team have provided excellent care for my father, above and beyond a generic approach, catering to very specific , personal needs and honesty
feel like a family to myself and my father. Amazing regular activities, quality meals and continuous improvements in the homes presentation, equipment and facilities. I wish this home was my first consideration.
from Wendy E (Wife of Resident) published on 28 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband was at the Rhallt from end of February to May 14th when he unfortunately died.
He was there on palliative care and I feel the fantastic care he had made his final month's peaceful and happy, also I believe it extended his life.
The staff are the most incredible people so caring and
supportive to both of us during his time there.The dignity and respect he was given was amazing,as someone who has worked in care I appreciate a good care home.
The management are great and the whole atmosphere is calming.The food is unbelievable, a 3 course menu is posted near the door every day and lots of extras available, afternoon snacks, evening snacks with all dietary requirements catered for.
The nurses are very gentle and supportive, the carers also are very professional and caring and all love their jobs.
The housekeepers take great care with laundry etc .
They are very open and welcoming.If looking for the very best of care I would highly recommend this welcoming haven.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you very much for your wonderful words, I very much look forward to sharing them with the rest of the team. It was a pleasure to have your husband here with us at The Rhallt and I'm delighted to hear your comments regarding his stay, it is our aim to provide the very best care and environment for our residents. Thank you again for your feedback, and take care.
from L P (Resident) published on 29 April 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Wonderful place. Staff are lovely and can't do enough for you. I was here on respite ad was cared for superbly.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you very much for your kind words. We're very pleased to have had you stay with us at The Rhallt and I look forward to sharing your comments with the team. Thanks again and take care.
from Christine H (Friend of Resident) published on 27 November 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My friend has settled in very well and they are very well looked after and very happy.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you very much for your feedback. We're delighted with your comments and I look forward to sharing with the team. Thanks again and take care.
from Christine M (Friend of Resident) published on 26 November 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My friend is very well looked after. Staff very friendly.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you for your comments regarding the care your friend receives while residing at The Rhallt. We're very pleased to hear your feedback. Thanks again and take care.
from D R (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff are brilliant and always include me when I am here with a tea and a cake with Mum.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you for your kind words, our team here at The Rhallt will be pleased to hear your comments. Thanks again and take care.
from Steve W (Husband of Resident) published on 22 November 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent experience so far for my wife.
Reply from Katie Westwick, Marketing Manager at The Rhallt Care HomeThank you for your great feedback for our team, they will be pleased to hear your comments. Thanks again and take care.
from Mark S (Son of Resident) published on 18 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was a resident at the Rhallt from September 2022 until October 2024. This was a difficult time in her life due to progressive dementia and an increasing inability to care for herself. In the final year of her life, she was totally dependent upon her carers for all her needs. Mum rotated through
a few wards/areas within the home but spent her final year in the nursing unit in the upstairs part of the main building. My comment is that the staff were exceptional. It is immensely difficult to care for older people who cannot communicate, are physically frail and are totally reliant on others. In all my interactions with the nursing staff, carers, cleaners, caterers and everyone else who helped my mother in her final years I was struck by their kindness, professionalism and ability to remain cheerful and positive. The home is excellent and the staff is exceptional. I have no hesitation in recommending this care home.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you so much for your wonderful review and very kind words towards our team and the care that your Mother received here at The Rhallt. It was a pleasure to have her here and the team will be so pleased to hear your comments. Thank you and take care.
from Chloe D (Granddaughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The Rhallt has really taken care of my nan. She is happy on her unit, and some days she recognises me more than what she previously did. All the staff are friendly and helpful. They all try to ensure any requests made are done. Nan always looks respectable and well-dressed, which she used to do herself,
so it's nice to see her being able to still do. Activities always offer for her to join with the things she loved doing before coming here. Overall, very lovely home.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you very much for your kind words. Our team is very pleased with your feedback and we're happy to hear your satisfaction with the care your lovely Nan receives here at The Rhallt. Thanks again, and take care.
from C H (Granddaughter of Resident) published on 4 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent home and great care staff, I know I'd made the right choice of care home when I visited.
Under new management, the general manager is very supportive and always on hand. Thank you for all you do. Beautiful home!
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you so much for your kind words, it is a pleasure and a privilege to care for your grandmother and I will pass your comments on to my team.
from Julian S (Son of Resident) published on 4 June 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This is the best car home. The carers are incredible with Mum, food is excellent, rooms are excellent and the facilities are excellent. The staff can't do enough here.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.
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