Lovett Care Ltd in Cheshire | 5 Care Homes

Review of
Grappenhall Manor Care Home
from Helen M (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

My 80 year old mum was admitted for nursing care as she had brain cancer. As her condition changed, the whole team were so very supportive and adapted her care to ensure that my mum was very well looked after. As mum became non-verbal, the team took on the challenging situation with great empathy and

understanding. Nothing was too much trouble.
I feel very comforted to know that my mum's final time of life was that she was looked after by such a capable group of amazing people, and to me, that is priceless.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThankyou for taking the time to submit such a heartfelt review, it was our absolute pleasure to support your mother and your family during the admission. I will be sure to share you lovely comments and feedback to the team.

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Review of
Wilmslow Manor Care Home
from Nicola A (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My Mum and Dad became residents of Wilmslow Manor in April 2024 when Mum's Vascular dementia became too much for Dad to manage at home. When Mum died in May 2024 Dad remained as a resident. This was a very difficult time for him after 73 years with Mum and his grief at times was very difficult for

him to cope with. The staff gave Dad the time, care and love he needed.
In October Dad's health declined and he became less mobile spending more time in bed and requiring more care from the staff. I stayed with Dad the last week of October until his very peaceful death. The quality of the care and attention he received from staff cannot be questioned. The dignity given to him was outstanding. The love and care that I and my family received was incredible. I cannot thank the staff enough for making his last days so comfortable and peaceful and for continuing to care for him as the gentleman he was. I know he made an impact on the staff just as they did on our family. Thank you.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care HomeThank you so much for sharing such a heartfelt account of your parents time at Wilmslow Manor. It means a great deal to our entire team to know that we were able to support your family through such an emotional and significant chapter.

Your dads strength, love for your mum, and the bond they shared for 73 years touched everyone here. It was a privilege to care for him, and were deeply grateful for the trust you placed in us during both his and your mums final months. Knowing that he felt comfortable, dignified, and at peace is exactly what we strive for, and your words affirm the dedication of our staff.

Were also truly moved that you and your family felt supported and cared for throughout. Your dad made a lasting impression on those who looked after him, and he will be remembered with great fondness.

Thank you again for taking the time to write such a thoughtful review. We send our warmest wishes to you and your family.

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Review of
Grappenhall Manor Care Home
from Julia P (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

I have been visiting a friend who is now resident in Grappenhall Manor. I am always struck by the friendliness of the staff and the cleanliness of the public areas and my friends room.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThankyou for taking the time to submit your review., your comments are much appreciated. I will be sure to share this with the team and our Head Housekeeper.

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Review of
Statham Manor Care Home
from J W (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My dad has lived here for almost three years and has received excellent care throughout. He feels safe and respected and loved by all the staff here in every department. He was very poorly last year after being in hospital with pneumonia but the wonderful care he received at Statham Manor has given

him back his spark and his joy in life. I would thoroughly recommend them to anyone.

Reply from Farai Hanyane, Home Manager at Statham Manor Care HomeThank you for the lovely feedback . We take pride in the care we delivered at Statham and I am glad that this is reflected in the care your father is receiving at Statham Manor . I will share your feedback with the team.

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Review of
Statham Manor Care Home
from Keith R (Partner of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Statham Manor care home is a fabulous place. The staff are always helpful, polite and accommodating to any requests. Absolutely no complaints at all, and thoroughly recommend it.

Reply from Farai Hanyane, Home Manager at Statham Manor Care HomeThank you for the lovely review . I am delighted that you are happy with the care your partner is receiving at Statham manor. I will share your feedback with the team.

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Review of
Grappenhall Manor Care Home
from Jayne D (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Mum was discharged from hospital via step-down care over two years ago and settled into Grappenhall Manor very quickly. From the moment she arrived, we knew we had found somewhere very special.
Rooms are beautiful and spacious, many with lovely garden views, and the whole home feels more like a five-star

boutique hotel than a care facility. Food is excellent, staff are fantastic, the carers and nurses are truly amazing.
There is a fabulous weekly activity program that residents and visiting family can join in with. The lounges are welcoming with large TVs and comfortable furnishings, creating lovely open spaces to relax and socialise.
An on site salon with a visiting hairdresser, a visiting podiatrist, regular trips out, and visitors are even welcome to bring their dogs in, which is such a thoughtful touch. The gardens are beautiful, and in the summer, activities out in the warmer weather are enjoyed.
The kindness, professionalism and genuine care of staff became our extended family.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThankyou so much for taking the time to write and submit your review. I will be sure to share all your lovely comments with the team, it was our pleasure to support your mother and get to know you and your family too.

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Review of
Grappenhall Manor Care Home
from A S (Nephew of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

A little late in writing my review. My uncle had a great stay at Grappenhall Manor nothing was too much trouble for the staff who were kind, friendly and professional. Great food and activities and great manager. Thankyou to everyone at Grappenhall.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThankyou for taking the time to submit such a lovely review. It was our pleasure to support your uncle during his admission.

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Review of
Wilmslow Manor Care Home
from Michael M (Brother of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

We are really pleased with the continual great service my brother gets at Wilmslow Manor. The quality and care has always been very good, but it has reached a new level for us. My brother has been at Wilmslow Manor since is opened, he is extremely happy there, loves the company, the attention from the

staff and the warm environment created for residents and members of their family. We were always concerned how he would find being in a care home, but for him it is his home and he often says how happy he is there. It's such a relief & blessing for all our family. Full marks to Darren & the care team!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care HomeThank you so much for sharing such a heartfelt review. It means a great deal to the whole team to know that your brother feels truly at home at Wilmslow Manor. Creating a warm, supportive environment where residents feel valued, comfortable, and genuinely happy is at the heart of everything we do, so hearing that this has been your family's experience is incredibly uplifting.
Your brother has been with us since the very beginning, and it's wonderful to know how much he enjoys the companionship, the care, and the sense of community here. We understand how important peace of mind is for families, and we're delighted that his happiness has brought reassurance and comfort to you all.
The entire care team will be thrilled to receive your full marks and kind words. Thank you again for taking the time to share such thoughtful feedback. It's a privilege to support your brother, and we look forward to continuing to provide the high standard of care he deserves.

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Review of
Wilmslow Manor Care Home
from A D (Friend of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

Mum has been in care since May 2025. I have absolute confidence in the quality of care and the kindness mum receives . There is always plenty going on . Staff are relational . If mum is not quite herself I receive calls to update me on how she is .

Darren is an outstanding manager. Bobby offers

amazing care as senior . All the staff are caring and kind . Such peace of mind for me that mum is in the best place. I'm lucky to have Wilmslow Manor on the doorstep .

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. It means a great deal to our whole team to know that your mum feels supported, cared for, and truly at home with us.
We're delighted to hear that the regular updates and the activities in the home give you confidence and peace of mind. Building strong, relational connections with our residents and their families is at the heart of what we do.
Your kind words about the team will be shared with them - they will be thrilled to know their dedication is making such a positive difference.
We feel privileged to be part of your mum's life, and we're grateful to have your trust. Thank you again for being part of the Wilmslow Manor community.

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Review of
Wilmslow Manor Care Home
from Miles H (Son of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

My mum was a resident for just over 2years ,initially on the dementia floor and then on the nursing floor where she passed away.
The dementia floor were absolutely fantastic ,mum was furious when we had to move here into care but the staff went above and beyond to reassure her and settle her in whilst

helping us to navigate the sad situation in the background.She did seem to enjoy the various trips the home arranged even though she would deny having been on them !.The photographic evidence showed otherwise .
After having to move to the nursing floor after a serious stroke ,again the care was exemplary. Between the damage the stroke had done and the dementia she wasn't an easy person but the staff still went above and beyond for her.To see the staff during her final days and after she passed was heartwarming and will be long remembered .
Thank you to all at Wilmslow manor from the extended Hindley family.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care HomeThank you so much for taking the time to share these heartfelt words. It means a great deal to our entire team to know that your mum felt supported and cared for throughout her time with us.

We understand how difficult it can be when a loved one first moves into care, and we're truly glad that our dementia team were able to help reassure and settle her during such an emotional transition. Hearing that she enjoyed the trips-despite her denials-brought a smile to us all.

We're equally grateful for your kind words about the nursing floor. Your mum faced significant challenges, and it was our privilege to support her with dignity, patience, and compassion. Knowing that our team brought comfort to both her and your family, especially in her final days, is something we will remember.

Thank you again for your trust, your appreciation, and for allowing us to be part of your mum's journey. We send our warmest wishes to you all.

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Review of
Grappenhall Manor Care Home
from Steve H (Son of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

I could not recommend this home enough all its services are 5 star the staff are amazing from the manager to all their staff.
My father came from hospital with a few problems on discharge the team worked with us and welcomed him with open arms.
The care facilities are 1st class along with cleanliness,food

entertainment etc.
Thanks so much for helping my father regain his confidence and dignity to come home.
Thanks
Steve

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThankyou so much for taking the time to write and submit your review. It was our pleasure to support your father during his admission. I will be sure to share all your lovely comments with our team here at Grappenhall Manor.

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Review of
Grosvenor Manor Care Home
from Diane T (Friend of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

Absolutely lovely staff, very clean, very caring and the staff are very kind and patient they go to great lengths to make sure individual need are catered for. My friend has settled extremely well (much better than anticipated) she loves it.

Reply from Grosvenor Manor Care Centre Hughes, Home Manager at Grosvenor Manor Care HomeThank you for taking the time to review and for your lovely words

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Review of
Wilmslow Manor Care Home
from M C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

I have immense gratitude to all the staff and management at Wilmslow Manor for the excellent care that my Mum received during her (almost) 2 year stay mostly as a resident on the ground floor with her final month being on the nursing floor on end of life care. It was wonderful to see how the staff

treated my Mum as if she was their own family member and treating her with dignity and so much care and compassion whilst being able to make my Mum smile and laugh. The staff have also been so kind ,caring and supportive of myself and my sisters. Whilst the home itself is beautiful it is the staff who really make this home stand out from the rest.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care HomeThank you so much for sharing such a heartfelt review. It means a great deal to our entire team to know that your mum felt cared for, respected, and supported throughout her time at Wilmslow Manor. We understand how important it is for families to feel confident that their loved one is treated with dignity and genuine compassion, especially during the most sensitive moments of life.

Your kind words about our staff truly touch us. They take great pride in creating a warm, familylike environment, and knowing that they were able to bring comfort, smiles, and reassurance to both your mum and your family is incredibly meaningful.

We are grateful that you entrusted us with your mums care over the past two years, and were honoured to have been part of her journey. Thank you again for taking the time to share your experience. Your feedback is deeply appreciated by everyone here at Wilmslow Manor.

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Review of
Twyford House Care Home
from C L (Brother of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

I have been visiting my sister for 2 months at Twyford House and i am very happy with the food and the carers that i have met so far.The manager came to see my sister to ask if everything was all going well which she replied she was really happy with everything.Has a family we feel satisfied with everything.

Reply from Alexandra Fairhurst, Commissioning and Marketing Manager at Twyford House Care HomeThank you so much for taking the time to share your kind words. We're delighted to hear that your sister has settled in well over the past two months and that you've had such positive experiences with our team.
Our carers work hard to create a welcoming and supportive environment, and it's wonderful to know their efforts have made a difference to your family. We're also pleased that the manager's visit provided reassurance and that your sister feels happy and comfortable.
Your feedback means a great deal to us, and we're grateful for the trust you've placed in Twyford House. If there's ever anything more we can do, please don't hesitate to let us know.

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Review of
Wilmslow Manor Care Home
from Stephen W (Son of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My Dad has been in the care home for two and a half years. He has dementia and now intensive nursing requirements. My whole family are so impressed with the caring attitude shown by the staff - not just the carers but also all the other staff such as the catering, housekeeping and entertainment teams.

Wilmslow Manor is one happy, well run care home!
As our Dad's condition has progressed, his disabilities and needs have been continuously monitored and recorded and the appropriate action taken in consultation with the family. For example, we were encouraged to move him from the Dementia floor to the Nursing floor where he is now better able to interact with people in the communal areas which has been a great success.
I encourage anyone thinking about residential care for a a loved one to visit Wilmslow Manor and talk to he team.

Reply from Alexandra Fairhurst, Commissioning and Marketing Manager at Wilmslow Manor Care HomeThank you so much for sharing such a detailed and heartfelt review. We are truly honoured to have cared for your dad over the past two and a half years, and it means a great deal to know that you and your family feel so supported.
Your kind words about the whole team - from carers and nurses to catering, housekeeping and entertainment - are deeply appreciated. Everyone works hard to create a happy, well-run home, and it's wonderful to hear that this shines through in your dad's day-to-day experience.
We're also grateful for your recognition of the ongoing monitoring and communication around your dad's changing needs. Supporting families through these transitions is incredibly important to us, and we're delighted that the move to the Nursing floor has helped him engage more comfortably and positively with others.
Your recommendation means so much to the entire team. We truly appreciate you taking the time to share your experience.

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Review of
Wilmslow Manor Care Home
from H W (Wife of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My husband has been cared for in Wilmslow Manor for just over a year. I have been confident from the first day that he would be safe and well looked after. The nursing care and the love and support from all the staff has been amazing. The whole team are so friendly and welcoming, reception, catering,

well being, hospitality etc. it is like having a second family.
I wouldn't hesitate to recommend Wilmslow Manor to anyone whether for permanent or short term care.

Reply from Alexandra Fairhurst, Commissioning and Marketing Manager at Wilmslow Manor Care HomeThank you so much for sharing such a thoughtful and heartfelt review. We're truly honoured to have cared for your husband over the past year, and it means a great deal to know that you have felt confident in his safety and wellbeing from the very beginning.
Your kind words about the nursing care, love, and support shown by the whole team are deeply appreciated. Every member of staff - from reception and catering to wellbeing, hospitality and beyond - works hard to create a friendly, welcoming environment, so hearing that it feels like a second family is incredibly meaningful.
We're also grateful for your recommendation, whether for permanent or short-term care. Thank you for placing your trust in Wilmslow Manor and for taking the time to share your experience. It truly means a lot to all of us.

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Review of
Wilmslow Manor Care Home
from Hayley P (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

Wilmslow Manor is an outstanding care home. The residents are so well looked after and nothing is too much trouble. All the staff are amazing and truly care about the residents. I couldn't recommend highly enough.

Reply from Alexandra Fairhurst, Commissioning and Marketing Manager at Wilmslow Manor Care HomeThank you so much for your wonderful review. We're delighted to hear that you consider Wilmslow Manor an outstanding home and that you feel our residents are so well cared for. Your kind words about the team mean a great deal - they work incredibly hard to ensure nothing is ever too much trouble and that every resident feels valued and supported.
Your high recommendation is truly appreciated by all of us. Thank you for taking the time to share your experience.

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Review of
Grappenhall Manor Care Home
from Timothy A (Friend of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

The welcome by the reception staff on arrival is always friendly, helpful and professional. The caring staff are efficient and professional and extremely and generously helpful. The catering and wellbeing staff are excellent and universally friendly and professional. The management of the home seems

excellent.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThankyou very much for taking the time to write and submit your review . I will share your feedback with the team, it is our pleasure to support your friend.

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Review of
Twyford House Care Home
from Mark L (Husband of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

What can I say the home is fantastic, my wife is in Twyford and has lovely food, warm caring care homr with people who really care for my wife, it's made me feel at ease. The place is clean and tidy and the bedrooms are roomy.

Reply from Jodi Corbishley, Regional Manager at Twyford House Care HomeThank you for taking the time to write such a positive review of Twyford House. We are really pleased to hear of your wife's and your own experience of the care home.

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Review of
Wilmslow Manor Care Home
from M S (Friend of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

My experience of WM was originally as a Daughter of a resident for two years. Sadly my Mum is no longer with us, but when my friends mum recently moved into Wilmslow Manor on respite, I jumped at the chance to go and visit her. I had the best afternoon in a long time and even though she'd only been

on there a few weeks, I could see how much she'd settled in. The whole team at Wilmslow Manor cannot be faulted in any way, shape or form. Some friends said I bonkers to go back to the place where my mum passed away, but to me it just felt like going home again and think that speaks a thousand positive words about the place! The staff become family to every single resident in there, and to their families too. So if you want a care home where you're loved one will be loved, cared for at the highest standard, and just as important be kept entertained with a whole host of activities and trips out. Look no further! Darren and his team are truly amazing x

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care HomeThank you for taking the time to leave this delightful review, your Mum is truly missed as are the family, but we really do enjoy seeing you pop in. I will be sure to pass this feedback onto the team, Thank you.

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Care Homes Owned by Lovett Care Ltd in Cheshire

Lovett Care Ltd Locations in Cheshire (5)

Lovett Care Ltd Reviews in Cheshire (403)

Grappenhall Manor Care Home

Wilmslow Manor Care Home

Grappenhall Manor Care Home

Statham Manor Care Home

Statham Manor Care Home

Grappenhall Manor Care Home

Grappenhall Manor Care Home

Wilmslow Manor Care Home

Wilmslow Manor Care Home

Wilmslow Manor Care Home

Grappenhall Manor Care Home

Grosvenor Manor Care Home

Wilmslow Manor Care Home

Twyford House Care Home

Wilmslow Manor Care Home

Wilmslow Manor Care Home

Wilmslow Manor Care Home

Grappenhall Manor Care Home

Twyford House Care Home

Wilmslow Manor Care Home

Awards / Recognitions (2)

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