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Care Home Owned by Lovett Care Ltd in Lancashire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Lovett Care Ltd in Lancashire

Only the locations & reviews in Lancashire for Lovett Care Ltd are showing below.

View the details of all 13 locations (with 711 reviews) owned by Lovett Care Ltd

Lovett Care Ltd Locations in Lancashire (1)

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1 Care Home owned by Lovett Care Ltd in Lancashire
Belvedere Manor

Gibfield Road, Colne BB8 8JT 

9.5 124 reviews
"Belvedere Care Home is the best home for my mum Very caring and understanding with all problems that may arise, they let me know if there…"   Read all 124 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • 84 Rooms

Lovett Care Ltd Reviews in Lancashire (124)

9.7

Lovett Care Ltd has a Group Review Score of 9.7 (9.682) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Lovett Care Ltd
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Review of

Belvedere Manor

from G M (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belvedere Care Home is the best home for my mum
Very caring and understanding with all problems that may arise, they let me know if there is any problems that I can help with.
Once again everyone here is helpfull caring and very understanding.
Reply from Gillian Towers, Home Manager at Belvedere Manor

Thank you so much for your kind comments, I will ensure these are shared with the team. Thank you for your continued support.

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Review of

Belvedere Manor

from Karen W (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Belvedere care staff are dedicated + caring. The manager responds quickly to any concerns. My father has been very poorly recently + the team worked hard to get him the care he needed + shown genuine concern for him. However, too many agency staff are used at weekends. They don't know the residents
or their specific needs. The mobile phone carried by the senior doesn't work once they leave the office, therefore its impossible to get updates on relatives. There are no staff available at weekends to let relatives in or out, so you have to be prepared to wait.
Reply from Gillian Towers, Home Manager at Belvedere Manor

Thank you for you kind comments, it is lovely to hear that staff are kind and caring. I will ensure these are shared with the staff. We continue to recruit new staff with the assistance of the central support recruitment team with new staff currently onboarding. The issue with phone system has been reported to our IT department and we are awaiting replacement mobile handsets for the mobile phones. Staff do endeavour to answer the phone and the door as quickly as possible and we do apologise for any inconvenience this has caused.

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Review of

Belvedere Manor

from Yvonne B (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, I felt welcomed on each of my visits to see my mother. Mum is cared for well and enjoys the environment she's in. Meals are varied and enjoyed by Mum. The general ethos is one of warmth, friendliness, willingness and humour.
Reply from Gillian Towers, Home Manager at Belvedere Manor

Thank you so much for your kind words, I will ensure they are shared with the staff team. It is much appreciated.

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Review of

Belvedere Manor

from Violet F (Respite Resident) assisted by family/friend published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a resident on a respite stay for nine days, having had an operation on my hand. During my stay, I also had an operation on my tongue. All the carers gave me excellent care and attention during my convalescence, they were always there to help me whenever I needed it, they had a very friendly manner.
The food has been very good and is served in a cheerful dining room. Every day there are activities to take part in, including doing exercises, singing together and doing crafts. I would recommend Belvedere Manor wholeheartedly. Thank you.
Reply from Gill Towers, Home Manager at Belvedere Manor

I am so pleased that you enjoyed your stay and that your experience with us was really positive. I will pass on your lovely feedback to the staff in the home.

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Review of

Belvedere Manor

from H B (Brother of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, well-presented premises.
Good food and plenty of entertainment.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you for your great feedback; our catering team try their best to prepare fresh and tasty food on site. Our activity team work hard to provide a varied programme to suit all interests. I will pass your comments on to the team.

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Review of

Belvedere Manor

from Julie B (Daughter of Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful, happy, caring environment where the staff give their all to the residents and get to know them well. There are many activities designed for everyone, great facilities, food and an open door policy to the management and seniors. My mum spent over three happy years there and truly considered
it to be her home. During her last days she was so well cared for, we couldn't have asked for anything more.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your amazing feedback, it is fabulous to know we are providing this high level of service. I will pass on your review to the staff team.

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Review of

Belvedere Manor

from Lisa J (Niece of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standards of care at Belvedere Manor are outstanding. Having spent the last two years visiting my late uncle, the care was exceptional! The staff are friendly and make you feel welcome and nothing is too much trouble. Our uncle spent the last weeks of his life here, the staff are extraordinary.
They took a holistic approach in order to meet all of his care needs (they thought of everything). They acted with integrity and professionalism with the aim to keep him comfortable in his last days. Not only did they look after our uncle but looked after us, as a family, at this most difficult time. I can not thank the staff enough, the manager and deputy manager were angels! All the staff are a credit to you and we are truly grateful for your compassion shown to our uncle in the last weeks of his life.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your feedback, it is much appreciated. I will feed your review back to the care team. It is fabulous to know we are reaching this standard of service for our residents and their loved ones.

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Review of

Belvedere Manor

from Elizabeth G (Wife of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband of fifty-three years moved into the care home, with Alzheimer's, in April 2023. Our experience has been amazing, with excellent care provided to both my husband and myself. The staff, from the manager to the finance manager, to the seniors and the carers, to all the domestic and kitchen staff,
have been incredible. They all know my husband and treat him with respect and care, to the extent that I no longer worry about him, knowing that he is well looked after all the time.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for the lovely feedback, I will pass this on to the care team. Your continued support is very much appreciated.

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Review of

Belvedere Manor

from G G (Husband of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find her well looked after.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your kind words, I will pass your feedback to the care team. Thank you for your continued support in the home.

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Review of

Belvedere Manor

from Keighley G (Niece of Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely exemplary care provided by all staff who are warm, welcoming and experienced. We would not have had our uncle in any other home. Thank you Belvedere Manor.
Reply from Gill Towers, Home Manager at Belvedere Manor

Many thanks for your lovely feedback, I will share this with the care team. It is much appreciated.

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Review of

Belvedere Manor

from R N (Regular Volunteer) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I volunteer and feel this is a lovely home. The Home Manager and all her team are hardworking and dedicated to the residents in their care. The atmosphere is lovely and staff appear to go above and beyond for the residents in their care. Would recommend.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you for your kind words, we appreciate your help so much as a volunteer and the contribution you make to our team is very valuable.

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Review of

Belvedere Manor

from Susan S (Wife of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff at all levels. Management excellent, courteous, informed. Clean, safe, friendly environment. My husband is happy here. Activities coordinator is fantastic. Coffee hour staff fantastic. Love being here.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for the wonderful review. I have shared this with them, thank you for taking the time to share your thoughts, it is much appreciated.

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Review of

Belvedere Manor

from A D (Daughter-in-law of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I haven't got enough words in my vocabulary to explain how wonderful, professional and thoughtful the staff are at Belvedere Manor Care Home. The care and attention given to my relative was second to none, from the bottom, up to the top. Belvedere Manor provided a safe and secure home for my mother-in-law,
treating her with dignity, acknowledging her own personality and bringing out characteristics in her that we had been unable to find. Please don't change. Continue to do the wonderful job you do. I wish you all every success.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for this fabulous review, I will pass on your comments to the team. It is much appreciated.

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Review of

Belvedere Manor

from T S (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent atmosphere with staff, always willing to help when asked. Very welcoming. Well aired with windows open. The staff know the residents well and their needs and have time for them and their visitors. Also an excellent range of activities to suit all and very dedicated activity leaders. A very
enthusiastic team in all areas.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you for your encouraging words, it is lovely to know we are providing a great service. I will pass on your comments to the staff team.

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Review of

Belvedere Manor

from A C (Niece of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Belvedere Manor are absolutely brilliant, they are welcoming, caring empathetic and always concerned with their ladies and gentlemen. Nothing is too much trouble! Woodlands suite is spotless and so well suited to the needs of the people concerned. The activities seen are all geared toward
the patients and are so well varied and enjoyable. Well done!
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your kind words, what lovely feedback. I will pass on your positive feedback to the staff team.

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Review of

Belvedere Manor

from C W (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once again my mother has enjoyed her two-week stay at Belvedere Manor. We feel that they are now part of our extended family and can't thank them enough for all that they do. They make such an effort to know and welcome my mum every time and nothing is too much trouble.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your kind words. It is so good to know we are providing a service that you are happy with. I will pass on your comments to the staff team.

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Review of

Belvedere Manor

from Karen W (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum loves the home. The rooms are outstanding and so clean. All staff are very helpful and the care they give is outstanding. Mum has been there for six months and she loves it. The activities are plentiful and enjoyable and we can join in too. So a big thank you.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your lovely comments. It’s great to see our relatives and friends joining in with activities. I will pass on your positive comments to the staff team.

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Review of

Belvedere Manor

from Kenneth C (Son of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to place Mother in a care home, but Belvedere Manor made that decision so much easier. The accommodation is clean, bright and modern and the staff is exceptional. My sisters and I have been impressed with the level of care, and that Mother is in a safe place, with 24hr support.
Belvedere is a very welcoming home, and we are always happy to visit. We are always made most welcome.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your positive feedback, it's fantastic to know that we are providing a good service. I will pass on your great comments to the staff team.

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Review of

Belvedere Manor

from L M (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is very good, every time I visit my mother staff is excellent, welcoming, smiling
and very pleasant and helpful. Had meals at Christmas with my mother. Everything is very good, they always have something going on for the residents to keep them feeling very good and help the residents.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you for your positive comments and we are so pleased you enjoyed Christmas lunch. I will pass on your lovely comments to the staff team.

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Review of

Belvedere Manor

from Jane Y (Daughter of Resident) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is excellent in all respects. My mother has only been in a few weeks but she has settled quickly and raves about the food, the staff and the surroundings. It is very warm and friendly and all the staff are very caring. Also lots of activities for the residents to do daily.
I cannot believe
how much my mum has improved both physically and mentally within a few weeks.
Highly recommend this home.
Reply from Gill Towers, Home Manager at Belvedere Manor

Thank you so much for your lovely comments. I will pass your kind words on to the staff team.

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Awards / Recognitions (2)

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