Care Homes Owned by Lovett Care Ltd in Lancashire

I can only hope that there is space for my wife next time I need some respite.

My father was a resident at The Hamptons for only 4 weeks. Unfortunately his health declined rapidly and he sadly passed away. From the day he arrived he received the most amazing care. As his health deteriorated the carers continued to support his changing needs, delivering compassionate high quality care. The staff were always there to support him and family members to ensure his needs were met. All carers were helpful and attentive , friendly and welcoming . The facilities were excellent . All family and friends who visited commented on what a lovely place The Hamptons is. I'm pleased he was in such a lovely caring environment.

Lovely care home, clean, has just been updated, every thing is bright and welcoming, the staff are very helpfull nothing is too much trouble, they take care of the residence with pride and affection and a lot of patience, the food is very good, meat and veg & usualy a pudding, fruit and biscuits for when they have a snack mid morning and, mid afternoon, sometimes its tea & coffee or juice they have alot of variety, and the sing alongs we just love, we alos play games and listen to music or watch a film.

My father moved into the Hamptons May 22 and passed away there on June 10. For those 20 days The Hamptons was my father's world and mine and my mother's too. It was a very hard time for us all and the staff made it as comfort and manageable for us as they possibly could. Everyone was wonderful and as I said to them I will remember them and think very fondly of them all forever – long, long after they have forgotten us. My mother and I were so very grateful - they cared for and treated my father as if he'd been there for years.

It was a pleasant stay, everything was clean, tidy, the staff very helpful always had time to check on you and have a chat. No problems with anything, it was my first time in a care home and was most impressed

My mum stayed at The Hamptons for 1 month recovering from a fracture and the care and help she received has been amazing. Such friendly and caring staff, who had the time to keep checking on Mum and ensuring she was ok. This has not been our experience of other care homes. This, plus a genuine interest shown by all the staff in getting Mum back on her feet, merits an excellent review. Cannot fault Mum's room and all the communal areas which helped to make our visits to Mum very pleasant.

I am really pleased with this care home, staff are friendly and readily available, the home itself doesn't look like a care home the facilities and surroundings are fantastic, my dad tells me that the food is excellent and he enjoys his full English breakfast every morning, I am pleased that he settled in so well. I would like to thank all the staff for welcoming my dad into his new home, I would like to make a special mention to Hannah the care home manager for her help and reassurance, I can not praise her enough she made a difficult process easy for both me and my dad. I would like to recommend anyone looking for care for a loved one go take a look at Belvedere manor you won't be disappointed.

Absolutly excellent home. The care my mother recieved in the five years she was in residency was second to none. First Class!! I can not speak highly enough. Thank You To everyone.

I was so well treated adn cared for by all the staff. They were excellent in every aspect. I would return at once if and when I am no longer able to care for myself at home.

Im the daughter of a resident on the Dawson community, excellent care, very friendly staff, nothing is to much when asked anything, my dad is really happy as so am I as he's so well looked after.

Thanks again... you are all amazing

We are promptly notified if Mum has any issues.

The care my mum has received at The Hamptons has been excellent. I have total confidence that she is well cared for which allows me and my family to relax. All the staff are so caring, friendly and professional.

I live her with my parner. I am happy. I have no complaints. I can see him whenever I want.

The care and attention from the whole team in the time she was there was nothing short of exceptional. We thank everyone for everything they did for her and us when we visited, which was very frequently.

On visiting the first time, we were really impressed, the receptionist very helpful, showed us to where we were going, our relative looked very happy and all the staff seemed very nice, helpful and caring.

Overall quite pleased with the care, appreciative of the level of work involved caring for my mother.

I do feel that the signing in/out procedure needs simplifying.

Excellent premises with welcoming and friendly admin and reception staff. The coffee bar area is a great place for residents and relatives to meet. There is a good stimulating programme of activities for residents who feel able to participate, and regular outside trips are offered. Catering staff are always receptive to constructive comments, and the food is of a good standard. Residents with special dietary needs are catered for. The bedrooms are en-suite and cleaned every day. Residents have the option of a shared lounge or the privacy of their own room. All the cleaning, laundry and maintenance staff are approachable, friendly, and helpful. The carers go above and beyond to meet the needs of the residents and maintain a cheerful and friendly approach in the face of any challenges. The needs of relatives are also met with a 'can-do' attitude and a willingness to answer all questions and find a solution if one isn't immediately apparent. Overall, if care is needed this is a good place to live.

Moving a loved one into a care home is an extremely hard and difficult decision but this has been made much easier with the support of the manager. They have been outstanding. I highly recommend Belvedere Manor, thank you for all you do!