Care Homes Owned by Lovett Care Ltd in Flintshire

moving to Rhiwlas in the summer. The care team are great and do an excellent job.

years of age, she has brightened up immensely. Everyone who visits her says the same thing: 'What a change in her.'
I have found all the staff to be totally dedicated to the residents, and I am continually impressed by the care and love that everyone shows. My mum is very comfortable, safe, happy and enjoying excellent food, she tells me. I don't think I could've found a better place for her, and I hope she can continue to enjoy her time at the 'hotel' as she calls it. I don't think she's far wrong either.

nothing to much trouble. My mum was cared for with the best patience and dignity by people who truly cared and are a credit to the home manager who has a very dedicated team which she is obviously very proud of. All of you are very special people.

if we had a query ( which was a rare occasion) staff were approachable and it was dealt with promptly.

Bod Hyfryd, whilst maintaining professionalism at all times. We would definitely consider respite here again for Dad with the reassurance that he is well cared for. This was Dad's first time having respite, so it was a big adjustment for him and us. The staff supported us all as a family and we are very grateful to them.

desired.
Bod Hyfryd is different, with caring, actually loving staff towards both residents and their families. I felt that my mum had truly extended her family by being at Bod. Many of the lovely staff attended Mum's funeral recently.
The staff are kind, compassionate and caring. Mum's room was beautiful and homely and she was so well cared for.
As a family, we are indebted to the team at Bod Hyfryd for their wonderful care and I cannot praise them or rate them highly enough.
I feel it would be unfair to single people out because all of you are fabulous. I just wish Mum had been well enough to enjoy your love and care for longer.
Thank you everyone.

what he wanted for the day. If they didn't have what he liked they would always try and get it for him. The staff worked really hard but always found time to make sure he was OK and ask if he wanted anything. He moved to go to a nursing home or he would have still been there. As a family, we highly recommend Rhiwlas.

fault them. Whatever Mam needed or wanted, she got it. The staff were amazing when Mam got poorly, not just look after Mam but helping us, as a family, through it all, very supportive and compassionate. Big thanks to you all.

and he touched many hearts. As a family, we were also listened to if we asked for anything to make Dad happy. I got to know a lot of staff and I can honestly say, they should be very proud of themselves for the job they do. I would 100% recommend this care home.

by far, the better of the two. His room was nice and warm and he was lucky enough to have a view over the green fields and trees. The food looked amazing too and my grandad loved his desserts. I will miss my grandad dearly but I will also miss seeing the staff too. Thank you.

seem very approachable and pleasant.

from home into care was handled with empathy and tenderness. I cannot find the words to really reflect the deep gratitude I and our children feel, for taking such loving care of him during his short time with them. We will always remember their warmth, professionalism and genuine kindness. Eternal thanks.

to all of them.

for the care shown to her and especially during Covid, which was a tough time for all. For some years, Mum didn’t know me and the last few months she wasn’t awake but the staff always supported me throughout. Just a little sad that there was no one from the care home at her funeral but understand the pressures and staffing problems. Thank you all for your kindness and care.

etc. Thank you all once again.

no-one has opened the door for me.