Care Homes Owned by Crown Care Group in Lincolnshire

Thanks to a very encouraging first meeting with the Manager, Neil Greenfield, we transferred my aunt at short notice, and she was offered a lovely ground floor bedroom with ensuite facilities and access to the delightful terrace and garden area to the rear of the property. They even helped us move my aunt's favourite armchair into her new room to accommodate her needs. There she was made to feel most welcome, comfortable and very well cared for by Neil and all the wonderful staff, including the cleaners, the other residents and multiple other individuals connected to the Home. Neil appears to have an excellent handle on what makes Royal Windsor special, and everyone involved showed a willingness to get involved and do a fabulous job looking after my aunt.

My brother and his wife were admitted in March 2024 and both were soon afterwards diagnosed with dementia which in both cases has caused significant management issues. All staff have dealt with these with care and professionalism. The home is extremely comfortable and well appointed, all rooms having en suite facilities. There are a number of sitting rooms with comofrtable seating. Drinks and snacks are always available for both residents and visitors. A wide range of activities are provided and once a month a church service is given in the home by a minister from one of the local churches. Every effort is made to attend to the individual needs of my relatives and to enable them to take advantage of anything on offer, to the extent that they each can. Managers are always available to discuss any concerns. Myself and siblings are extremely satisfied with the care provided by the Royal Windsor.

My wife and I are at a crossroads in our life as a couple because of my declining heath and increasing incapacity and because I need. care at a time.in my wife's life when she has some health issues too. My time at Royal Windsor helped us both to take stock of our evolving situations and to deal with being apart.I found I could ask for help with washing and dressing and was reassured and enabled to retain my.dignity and my independence.

We have no hesitation in recommending the Royal Windsor to anyone who is looking for somewhere suitable for their loved one.

We do not live in Grantham and the care and communication provided has given us peace of mind.

It was suggested to us as a family that perhaps respite care would help in my mums recovery following a series of major life and health events.Looking for the right care home was obviously extremely important to us and we found that in the Royal Windsor. It is a very warm, friendly place with wonderful caring staff and exceptional food. Family and friends are made to feel so welcome and it just has a very special feeling about it. In my opinion it has the whole package. Mum was in the care of the Royal Windsor team for seven months and in that time we all saw such a positive change in her - back to her former self and now she is home again. The nurturing, care and support that mum received at the Royal Windsor - by all the team, I believe helped mum achieve this goal and we are truly grateful for this. Thank you.

I was a resident at the Royal Windsor care home for seven months following a period of ill health. It is a very nice place and has such a warm atmosphere. All the staff are so lovely and very kind and the food at the home is outstanding. I was very happy there and made lots of friends. If I needed respite again in the future I wouldn't go anywhere else other than the Royal Windsor. The encouragement that I received helped me enormously in my recovery. Thank you very much.

My husband stayed for a weeks respite. The staff were caring and so very kind to him. Nothing was too much trouble. Facilities good, food good, he was treated with dignity and respect and will go again for future respite.

We couldn't recommend this lovely care home more highly. From managerial to care and home staff they are all so kind, accommodating, caring and have made a huge difference to all our lives knowing mum is looked after so well.

Mum has been at Royal Windsor for over a year. One thing I notice is the caring staff seem to change a lot. I am sure if you paid a higher wage, you would retain staff and as my mum has dementia, it must be hard for her to understand. It's a very demanding role and I appreciate all the care they provide for my mum.

Royal Windsor staff, from the cleaners, carers, office staff, kitchen, and management, have gone above and beyond to support my Father. I am, for the first time in a very long time, able to relax knowing he is being cared for to a better standard than I could do myself. We consider ourselves very lucky to have found Royal Windsor.

My aunt has been a resident in the Royal Windsor for six months. When I looked for a Care Home in June last year I was very impressed with the modern spacious rooms, the wide airy corridors, the lounges, and other facilities. But most of all the promise of 24/7 care for my aunt. After six months I am even more impressed. The staff are very attentive and quick to give support, the food is excellent and the daily activities provide many opportunities for social interaction. I highly recommend the Royal Windsor.

I happily leave my mom after a visit knowing that we are all in very safe hands.

Putting Mum in care is one of the hardest things we have had to do as a family as we said we never would when Dad past. It was the worst Christmas we had truly experienced as a family but I have my own health issues and my sister lives too far away. Mum had a fall and I have struggled to care for her. When we went into the Royal Windsor it was like a weight had been lifted from start to Mum moving I didn't realise it could be so easy. We looked round a few that seemed nice enough but this one had a feel I cannot explain. Everyone, even the other people that live there, are just lovely. We have been so worried how Mum would take, well, she shocked us all. She loves it and it really has taken the weight off. I'd give it 10 stars if I could.

My uncle has been at Royal Windsor quite some time now he absolutely loves it there and I can see why. I've not had many dealings with care homes but this is like a hotel but with a home from home feel. My wife and I have been treated so well every time we visit. We see how well he is cared for and nothing seems to be too much trouble. If this place is still available when I am older, I would have no issues in signing myself in. I can't recommend this home enough it really changed our view on what a care home is.

So much so he is looking to return again in the future.

The Royal Windsor is an outstanding residential home. It is welcoming, there is always a friendly atmosphere throughout. The rooms are light and airy and clean, feeling very luxurious. The staff demonstrate a high level of emotional warmth, care and support to the residents and meet their individual needs with understanding, compassion and dignity, going above and beyond. The activities staff promote an inclusive environment for all residents and nothing is too much trouble in catering for each person's needs, a full programme of diverse activities is always available, along with a smile and plenty of encouragement and family and friends are always welcome to join in. The administration staff are very professional and excellent in dealing with any queries, they are extremely supportive with any issues that need addressing. I highly recommend Royal Windsor Care Home as it feels 'home from home'.

I absolutely love living here, I can't fault it at all. Clean. Food is good, we always have a choice. All staff and also other residents are friendly. Happy with my decision to move here. They let me use the puzzle table as I love doing jigsaws.

The accommodation is so clean and inviting, with a full range of activities for residents. A*.

I booked into the Royal Windsor for two weeks respite to follow a hip operation. I found the activities, bedroom, communal lounges, etc. Very well provided, with comfortable furniture etc. The staff were very kind, really helpful and would go the extra mile to please. The chef and his staff dealt with my lactose-intolerant diet very well. The activities staff were very enthusiastic. Very heartwarming to see. Management is very professional. So good all-round - I stayed another week!