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Care Home Owned by Crown Care in Northamptonshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crown Care in Northamptonshire

Only the locations & reviews in Northamptonshire for Crown Care are showing below.

View the details of all 23 locations (with 1575 reviews) owned by Crown Care

Crown Care Locations in Northamptonshire (1)

 - Browse 1 Care Home owned by Crown Care in Northamptonshire
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Astley Hall Care Home
Kirby Hall Way, Just off Farborough Drive, Daventry NN11 8AL 
9.5 42 reviews
Astley Hall Care Home, Daventry, Northamptonshire
"Overall Dads care was always kind and compassionate at Astley Hall , in his final days he was was cared for on the nursing floor I would…"   Read all 42 reviews
  • 83 Rooms
Location Type Care Home

FAMILIES looking to place their loved ones in a care home can visit Northamptonshire’s newest accommodation that has been described as a “five star luxury hotel” by the developers. Astley Hall is ... Read more about Astley Hall Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care

Crown Care Reviews in Northamptonshire (42)

9.5

Crown Care has a Group Review Score of 9.5 (9.477) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crown Care must have a Review Score.

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Review of

Astley Hall Care Home

from G C (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Astley Hall took great care of our Mum in her later life.
The staff were amazing, everyone I met was happy to be there, supporting the residents and created an atmosphere of warm and welcoming, geniune care
There were some stand out people, and they know who they are, thank you
It was lovely to have
Christmas lunch with Mum, one of our last lovely memories of her having a wonderful time with me and her granddaughters
Thank you to everyone, you are fabulous
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Review of

Astley Hall Care Home

from Glenda O (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall Dads care was always kind and compassionate at Astley Hall , in his final days he was was cared for on the nursing floor I would of preferred Dad to stay on the Residential floor where his regular careers were but I fully understand the reason as Dad needed regular medication administered
to keep him comfortable .
His final day was very calm pain free and peaceful and the staff treated dad with care and respect and dignity.


In the 14 months that Dad was a resident my main area for improvement and development would be communication between staff regarding some of Dads personal needs, hearing aids ,Teeth ,and grooming and monitoring of his diabetes .

Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for taking the time to share your feedback. We are very sorry for your loss and appreciate your kind words about the care and compassion shown by the team during your father's time with us, particularly in his final days. It means a great deal to know that he was treated with dignity and respect.

We also value your constructive comments regarding communication around some of your father's personal needs. Feedback like this is important and will be shared with the team so we can continue to improve communication and monitoring.
Thank you again for recognising the dedication of our staff and for helping us improve the service we provide.
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Review of

Astley Hall Care Home

from K E (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to express our sincere thanks to the staff for the excellent care provided to our dad. His first stay was over Christmas and New Year, and it was wonderful to see a smile on his face during that time. After an extended stay in hospital, he returned for a second stay during which he sadly
passed away.


Throughout both visits, the team were compassionate, attentive, and professional. They treated him with dignity and kindness, always keeping him comfortable and providing reassurance to our family. He particularly enjoyed the food, especially the trifle!


As for value for money, while funding your own care at Astley Hall is expensive, it is no more costly than other care homes we looked at.


Thank you for everything you did for our dad - it truly made a difficult time more bearable.

Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for taking the time to share such thoughtful feedback about your experience, we are truly grateful for your kind words about our team and care provided. It means a great deal to know that you father was treated with dignity, compassion and professionalism throughout his time with us. Your feedback will be shared with the team who will be very touched by your words.
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Review of

Astley Hall Care Home

from T D (Son of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From our first visit to Astley Hall, it was clear that the facility was in great condition and more importantly, there were plenty of staff to care for the patients.
On floor 1, the staff were fabulous. All wore a smile and couldn't do more to look after mum.
I would happily recommend the home and
staff, one or two in particular went over and above!
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Review of

Astley Hall Care Home

from G D (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled so well at Astley Hall. The rooms are kept spotlessly clean and mum is always dressed, clean and wearing her pearls when I visit with a big smile on her face which speaks volumes. I visit every other day. There is also a hair salon and Bistro on site. Mum has visits to both and often
Mum and I enjoy a sing song in The Bistro when events are being held. Mum has become quite fussy eating lately and the staff go above and beyond to try different items of food that mum might like. Every single member of staff put's so much effort, patience, care and compassion into looking after my mum and even after the long hours they all put in, they still find the time to ask how I am. I could not have managed this dementia journey without you all, the support means a lot to me. What a great team! Thank you to the whole team that makes Astley Hall what it is and for all your smiles and support!
Reply from Sally Parsons, Business Administrator at Astley Hall Care HomeThank you for taking the time to review our service, we are do happy you have a positive experience and will share this with the team.
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Review of

Astley Hall Care Home

from Billie O (Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Considering that this was so expensive- nearly £4000 for 2 weeks - it fell far below expectations. More like an expensive but failing hotel
I did not feel safe in my room as inmates kept bursting in. I didn't feel that this was taken very seriously ("they won't do any harm" )
Even the food was poor
and no sign of a proper menu.. Being a vegetarian seemed to be a problem. No proper orange juice.
Care was good although intermittent.
Activity leaders were not trained.
Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for taking the time to review our service. We truly appreciate all feedback, as it helps us understand what we are doing well and where we can improve. Your comments support our ongoing efforts to enhance the care and accommodation we provide at Astley Hall. We are deeply sorry your respite experience did not meet all expectations in all areas, and we do understand from your feedback that coming into care was not your personal choice. It might be helpful for us to explain that we feel that referring to fellow residents as inmates is not an appropriate reference; this is a respectful, caring community, and this reference to others living in Astley Hall does not reflect the atmosphere and facilities we strive to maintain. We wish to sincerely thank you for recognising that you felt the care provided at Astley Hall was good.
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Review of

Astley Hall Care Home

from Y C (Relative of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Astley Hall is a lovely bright care home but more importantly the staff are very supportive and kind to my relative - always with a smile from the minute you are greeted at reception through to the management team.
The nurses informed me on a regular basis of my relatives decline/changes in behaviour
with dementia and any medication updates the doctors had advised. This was very important due to the distance I could not visit as often as I liked.
Although my relative did not wish most of the time to become involved in daily entertainment or activities- the staff would always encourage but not force anyone to participate. Which was a shame as there always seemed to be something different going on!
A bonus to the facilities the residents have access to a hairdresser/chiropodist possibly more.
As you enter the reception there is a lovely bistro area which is a great place for my relative to leave their room/tv lounge (as lovely as they are) sit with family, friends and other residents.
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Review of

Astley Hall Care Home

from D Q (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at a few homes before my dad had to go into care but this one offered light, modern and clean accommodation. The temperature is perfect for elderly people who feel the cold. The staff, especially the nursing staff are lovely. Yes, voices are a little raised but only so the residents can hear
them! My father has had some minor health issues and I was kept fully notified and they were dealt with swiftly. Prices seem comparable with other similar homes. My only complaint is that don't seem to offer trips out for the more mobile residents
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Review of

Astley Hall Care Home

from J K (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
The management of the facility exhibited significant shortcomings, characterized by delayed responses that often spanned several days. Additionally, certain team members displayed a lack of professionalism, speaking condescendingly to residents and occasionally raising their voices, which contributed
to an uncomfortable atmosphere. Beyond the exorbitant costs associated with care, the quality of service provided to my father was notably subpar. Following a serious fall that necessitated a hospital stay, it became evident that his basic needs were not being met; his clothing was unclean, and he was not given adequate personal hygiene care. This experience raises serious concerns about the overall standards of care and the treatment of residents within the facility.
Reply from Sally Parsons, Business Manager at Astley Hall Care HomeWe are very sorry to hear about your experience at Astley Hall during your father's stay in April 2024. Please accept our sincere apologies.We want to reassure you that this is not reflective of the standard of care we strive to provide to our residents. The wellbeing and dignity of those in our care remain our highest priorities. Our management team is always available to listen and address any concerns families may have. We value all feedback, as it helps us continuously improve the support and service we provide. Thank you for taking the time to review our service.
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Review of

Astley Hall Care Home

from Susan M (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, caring people. My mother is very happy here. Wonderful facilities and very clean. Activities much better now there are more than one activity person. Would recommend and comparatively very good value.
Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for leaving a wonderful review of our service, we work hard to make improvements and we are pleased there is now a full team on activities and this is being recognised.
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Review of

Astley Hall Care Home

from C S (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were highly satisfied with the care and support Mum received while she was a resident,at Astley Hall.All her visitors were made very welcome.Mum loved to join in with the activities especially quizzes and singing.she also enjoyed her meals .Everyone who worked at Astley would stop and have a chat
with Mum which she loved.
Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for your lovely review. We are pleased to know that you have had a positive experience with the service we provide. We will be sure to share this with the staff team
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Review of

Astley Hall Care Home

from Sally C (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we have been very pleased with the level of care provided to our mother over the last 2 1/2 years. She has now entered the final stage of dementia and we are happy with how sensitively this has been managed. Thank you very much. I would not hesitate to recommend Astly Hall to anyone.
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Review of

Astley Hall Care Home

from E N (Daughter-in-law of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very caring. Excellent service on all fronts. Well looked after. Kept up to date with all her needs.
Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for taking the time to review our service, we are do happy you have a positive experience and will share this with the team
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Review of

Astley Hall Care Home

from kate H (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in for respite care during the refitting of her bathroom. She settled well, although very reluctantly and would never admit this! All staff treated mum with respect and were always approachable. She refers to the friends she made during her stay and we hope to visit soon. Thank you all who
made this unsettling time calmer.
Reply from Sally Parsons, Business Manager at Astley Hall Care HomeThank you for your kind review, we are so please your mum had a good experience and made friends with other residents
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Review of

Astley Hall Care Home

from Nigel M (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Astley Hall are all extremely dedicated and caring. The care given is usually of a very high standard, with only minor, but extremely frustrating slip-ups. Mum uses hearing aids and whilst the personal care staff are very good at getting mum's aids fitted into her ears (mum has arthritis
in her hands and is unable to do this herself) they do on occasion forget to turn them on!
The staff have made mum transition into care home living a very calm and easy process, and Mum is busy making some new friends.
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Review of

Astley Hall Care Home

from J B (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had the most wonderful experience when visiting my dear friend who is currently a resident at the stunning Astley Hall Care Home.
From the very moment I walked through the door, the staff were so friendly and welcoming. It was the most warm and caring atmosphere. The relaxed, comfortable relationship
between staff and residents is evident and it is obvious how well loved and cared for my dear friend is. My dear friend is very happy in her home and has made so many special friends.
I am really looking forward to visiting again soon.
Oh, and I must add, the food is exceptional too!
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Review of

Astley Hall Care Home

from S P (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clean and friendly care home. Staff seem contented and are mindful of the resident's needs. Activities I've observed are well thought out and encourage reluctant residents to participate but without undue pressure.
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Review of

Astley Hall Care Home

from Jackie M (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Astley Hall since November and she's gradually settling in. We had a lovely Christmas Day lunch together and the staff were wonderful. The tables were decorated and the food was plentiful. It was a nice atmosphere. There was plenty of live entertainment over the holiday period and Mum
enjoyed that too. The staff are always welcoming and are very kind to the residents. Sometimes my mum is anxious and stressed with her dementia and they handle it very well and also let me know how she is. She had lived with me for 8 years prior to moving to Astley so it is sometimes difficult for her to adjust to residential care and I can only thank them all for helping her. She is always clean and tidy, as is her room.
Reply from Sally Parsons, Business Administrator at Astley Hall Care HomeThank you for your lovely comments, we are very lucky to have some wonderful staff.
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Review of

Astley Hall Care Home

from D W (Daughter of Resident) published on 18 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food poor, not enough, especially for the amount of fees that we pay, does not live up to the photo in the brochure that is advertised.
Reply from Karen Aldred, Home Manager at Astley Hall Care HomeThank you for taking the time to review our service. We are always striving to improve the quality of our service and value all constructive feedback such as yours. Astley Hall appreciates honest timely feedback to continually improve and develop our service. As well as evaluating our menu and holding a resident survey, our chef will meet with your mother to discuss any improvements to the menu.
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Review of

Astley Hall Care Home

from Sonia W (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One staff member in particular is so lovely when I arrive at the care home. Always smiling and welcoming. Always busy and works hard to make everyone’s visit a happy one. Makes a lovely cuppa for you and is happy to help. Thank you.
Reply from Karen Aldred, Home Manager at Astley Hall Care HomeThank you for taking the time to review our service and it is lovely to hear that you have a rapport with a team member. If you are happy to share with either myself or Daniel when you next visit, we would like to be able to thank them for making you feel so welcome.
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Awards / Recognitions (5)

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