Care Homes Owned by Crown Care Group in Durham

From the moment from contacting the home and speaking and meeting with staff, I knew my uncle would settle very well. The whole of the staff are approachable, extremely kind and caring, and professional. Nothing seems a bother, they always show respect.

Sandringham Care Home took nursing care of my father in law for the final two weeks of his life. When we visited, the home had a lovely feel to it. Staff were all friendly and efficient and proved to be so, looking after him. A lovely atmosphere each time we were there, every day (sometimes long days) and the care he and ourselves received was exemplary. He was kept clean and pain free and food requests were taken care of. Would certainly highly recommend to anyone.

I am very pleased with the support my friend gets from care staff here. Very welcoming team, always smiling and helpful. Plenty activities going on and the environment is always clean. Thanks so much for everything you all do.

Moving my mum here from another care home was hands down the best decision we've ever made. The open door policy of the management and care from all the staff is outstanding and reassuring for us all. We were allowed to bring mums own furniture and personalise it to make her feel comfortable with familiar things around her. The handyman couldn't do enough to make mums room perfect, even swapping out the wardrobe for one that matched her furniture. I would highly recommend Sandringham Care Home, I just wish we'd made the move sooner.

Very friendly. Always willing to help. Keep informed. Staff great. Management very approachable.

My mother has been in Sandringham since October and her experience so far has been good. Staff are very friendly, helpful and caring and their hardwork is very much appreciated. The environment is welcoming.

Excellent - I lived here for 5 years now and I am very happy and settled, all the staff I class as family.

The food is not up to standard, the activities coordinator are very good, staff are caring and helpful, management approachable, various things to do in the care home, rooms are big and very safe. I used to live on my own but now I feel safe and can live my life.

staff always helpfull caring home away from home.

Mum is well fed and dressed in clean well matched outfits, this enables me to come home happy with her care and not anxious and stressed because I know they will always do there best for her.

I am more than happy with the care. The staff are lovely. The environment is clean and welcoming.

Dad always looks clean and well cared for. Dad seems happy and says the food is good. Dad takes part in activities and seems to enjoy them. It is good for residents to do activities together. The staff are friendly and welcoming when we visit.

My Mother has now been in Sandringham Care Home for a year. Not only has she been treated with dignity and respect but also with real love - who could ask for more?

Happy with the care received. Nothing a problem. The staff are very helpful.

My mother is so happy in Sandringham Care Home that she talks about the staff as her family. She feels both cared for and safe. She also, frankly, feels loved. You can't ask for a better environment. Kudos to the management and staff and heartfelt thanks!

My father has been well looked after by all staff. His room is nice and the food good.

My mother-in-law is safe, warm, comfortable and very well cared for. The staff are friendly and there are activities and events that the staff encourage residents to take part in. Management is approachable, encourages feedback and acts quickly to resolve any issues. I feel that my mother-in-law feels happy and safe in Sandringham Care Home and am content that she is well looked after. A very good residence!

The staff on the unit, where my partner is, are excellent, they treat the residents and visitors with dignity and respect. The care of the residents is first-class, nothing is too much trouble.

I love being in this care home. I had previously lived alone but got too old to be by myself safely. I feel safe and secure in my new environment. The carers treat me like the Queen.

Sandringham is an excellent care home. The staff are fantastic and my mother is well cared for and is treated with respect.