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Care Homes Owned by Crown Care Group in West Yorkshire

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Only the locations & reviews in West Yorkshire for Crown Care Group are being shown.

Crown Care Group Locations in West Yorkshire (1)

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1 Care Home owned by Crown Care Group in West Yorkshire

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Holyrood House Care Home
Spawd Bone Lane, Knottingley WF11 0JG
"Overall, care and facilities are very good. Staff are friendly. Allbeit quite expensive. As a family, we feel our relative is safe and..."Read all 123 reviews

Size 85 rooms

Location Type: Care Home

Holyrood House specialises in an extensive range of care needs, thanks to versatile facilities and a highly trained team who are skilled in achieving solutions that suit the individual. The focus is... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care

Crown Care Group Reviews in West Yorkshire (123)

9.6

Crown Care Group has a Group Review Score of 9.6 (9.577) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crown Care Group must have a Review Score.

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Showing 123 reviews matching selected criteria
Review of Holyrood House Care Home from Charlotte N (Granddaughter of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience
Amazing
Caring
Loving

Family orientated

Reply from Julia Davison, Home Manager at Holyrood House Care Home

Thank you so much for your wonderful descriptive words regarding Holyrood house care home. These words are so rewarding and mean so much to the staff team.

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Review of Holyrood House Care Home from D B (Respite Resident) published on 5 August 2026 Submitted via Postal Card
Overall Experience

Very clean + friendly all staff are great.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thanks for taking the time to give Holyrood house care home this kind review. These reviews are really important and a great boost to staff moral.

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Review of Holyrood House Care Home from M B (Son of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Overall, care and facilities are very good. Staff are friendly. Allbeit quite expensive. As a family, we feel our relative is safe and looked after.

Reply from Gill Slack, Administrator at Holyrood House Care Home

Thank you for taking the time to write a review, the staff team really appreciate your feedback. We are pleased you feel that your relative is safe and looked after.

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Review of Holyrood House Care Home from Stella P (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience
Beautiful care home.
Lots of activities.
Clean.
Staff all are friendly.

Can recommend the care home to everyone.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you so much for your review. It means a lot to all of the staff that you have taken your time to write about your opinion of the home. We are pleased that you are happy with the care that your loved one receives and that you would recommend the home to others.

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Review of Holyrood House Care Home from Jeffrey H (Son of Resident) published on 29 April 2026 Submitted via Website
Overall Experience
My dad was here for rehabilitation after a stroke, the staff were brilliant, the food fabulous in fact I joined him for lunch a couple of times.
The activities were varied and frequent when and if he could be bothered to take part.
My mum joined him for respite whilst we were away on holiday and she was happy enough but obviously wanted to be at home.
Both were cared for extremely well.
We started as visitors but now feel like family and miss going in to see staff and residents as my parents are now home.
Would definitely use Holyrood again if needed for respite or more permanent if the time arrives.

Thank you to all the staff that work very hard in a challenging environment, but do so with a smile on their faces.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you for your kind words. We really do miss your visits to the home. We are so pleased to know that you would use our services again in future.

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Review of Holyrood House Care Home from Andrew D (Son of Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience
My mother has only recently become a resident of Holyrood House.
As a family and in consultation with my mother, we can not find any fault.

Communication is always open and friendly. We feel listened to and totally supported.

Reply from Julia Davison, Home manager at Holyrood House Care Home

We are so pleased that you feel so positive about the care that your mother receives at Holyrood house. We are always willing to listen and be supportive to residents, families and friends alike.

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Review of Holyrood House Care Home from Amy T (Daughter of Resident) published on 10 April 2026 Submitted via Website
Overall Experience

I cannot speak highly enough of the care provided by this home. From the very beginning, every member of staff showed genuine compassion, kindness, and professionalism. The level of care was truly exceptional, and it was clear that the wellbeing and dignity of residents were always the top priority.

Communication throughout was excellent. Staff kept us informed, listened with empathy, and always made time to answer questions or offer reassurance. This meant so much to us as a family.

In the final stages, when care mattered most, the team went above and beyond to ensure comfort, dignity, and respect at end of life. Their compassion and sensitivity during such a difficult time will never be forgotten.

We are incredibly grateful to every member of the team and cannot thank them enough for the care and support they provided.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you so much for your kind words and for taking the time to write this at this very sad time for you and your mum. We all enjoyed looking after your dad and certainly notice his absence. If you are ever passing feel free to call in for a cuppa.

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Review of Holyrood House Care Home from Jayne N (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

Everyone is welcoming and friendly, care staff are brilliant, admin and manager go above and beyond, nothing is too much trouble.

Reply from Julia Davison, Home manager at Holyrood House Care Home

We are pleased that you are happy with the care your mum receives at Holyrood house, its kind of you to take your time to review our care.

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Review of Holyrood House Care Home from T M (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

Everyone is welcoming, very friendly, and can't do enough for you. Feel mum is safe and well looked after.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you very much for taking the time to complete a review we really appreciate your kind words.

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Review of Holyrood House Care Home from Jill T (Daughter of Resident) published on 4 March 2026 Submitted via Website
Overall Experience

I can highly recommend Holyrood House for the dedicated care they gave to my father in his final weeks of life. The staff are skilled, professional and friendly in sometimes challenging situations. Their patience and understanding of individual needs is exceptional and at the very end they were supportive of the family too. Communication was regular as the situation changed and this enabled us to sit with Dad in his final hours. Our thanks go out to everyone involved in his admission and care.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you so much for your kind words. It means a lot to the staff to have their hard work and professionalism acknowledged by family members. I am pleased that you felt supported by the staff during your Dads final hours, it is our aim to look after and support everyone involved with the resident at all times but particularly at the end of a loved ones life.

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Review of Holyrood House Care Home from L W (Wife of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
A very caring environment when nothing was too much trouble for staff.
Varying needs were well met and adjusted accordingly as the situation changed.

Information was regularly given on any change of medication or health issues were always notiy

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you so much for your kind words. The staff team really appreciate feedback from relatives and friends as they are a true reflection of the care that residents receive.

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Review of Holyrood House Care Home from Anna C (Wife of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Completely satisfied with all aspects of care. Staff are friendly and caring, helpful and pleasant. Always helpful, can't fault anything.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you so much for your review. All of the staff in the home really do appreciate the time and effort you have taken to complete this review and your positive words.

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Review of Holyrood House Care Home from Philip T (Stepson of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

I would like to sincerely thank ALL staff for making my stepmothers stay a very pleasant experience. I cannot believe the difference in her mental health and wellbeing, if feels like we have my old stepmother back as she was before. The last two years has been extremely difficult for the family and my 92 year old father to see her deteriorate. She was admitted two weeks ago as a result of my father having a fall and breaking his hip, needing surgery and hospitalization. We are hoping dad can join mum soon and I an 100% confidence in the staff in caring for them both going forward. Taking my mum in has given the whole family relief in knowing she is being cared for so well and has allowed us to concentrate on dad while in the hospital.

I have nothing but praise for ALL the staff and hope that if ever I am in need of care then I would love to be in Holyrood House without any doubt.

WELL DONE TO ALL STAFF - WE AS A FAMILY LOVE YOU ALL VERY MUCH IN MAKING US PART OF YOUR FAMILY.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Many thanks for your very kind words. We strive to make everyone part of the Holyrood family.

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Review of Holyrood House Care Home from Jayne R (Friend of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

I have nothing but praise for this care home. All the staff are really caring and helpful. I have cared for my friend for the last 8 years, as I promised her I would not put her in a care home, as you hear so many stories; however, how wrong I was Holyrood House is a beautiful home and the staff make it wonderful, you are never made to feel like a burden when you ask the same questions over again. I hope that when I'm older, I can be looked after at Holyrood House.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thanks for taking the time to write a review for Holyrood house the staff really appreciate the time you have spent writing it. We are pleased that you are happy with your friends care as we do all try our best to make everyone welcome in the home.

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Review of Holyrood House Care Home from Margaret L (Sister of Resident) published on 9 October 2025 Submitted via Postal Card
Overall Experience

I have been visiting for a number of years now and feel that the services have improved during that time. The home is clean & the residents are cared for very well. Activities have helped to give the residents things to occupy their time, and I have always been made welcome when I have visited.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you very much for your kind words. We are please that you have recognised an improvement in the home and we are delighted to know that you are always made to feel welcome whenever you visit.

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Review of Holyrood House Care Home from Y W (Daughter of Resident) published on 30 September 2025 Submitted via Website
Overall Experience

A lovely, clean, friendly care home with excellent staff. The rooms are nicely furnished and there are plenty of activities for the residents to get involved in if they wish. All the staff are welcoming and nothing is too much trouble for them. I would definitely recommend.

Reply from Chloe Hibbitt, Deputy Manager at Holyrood House Care Home

Thank you for your kind words, it was a pleasure to care for your Mum in the short time she was at Holyrood House and is welcome back anytime.

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Review of Holyrood House Care Home from Tracey R (Daughter of Resident) published on 17 September 2025 Submitted via Website
Overall Experience

My mum came to Holyrood House after several weeks in hospital. She was poorly throughout her stay, often agitated and regularly falling. The staff on the 1st floor were patient and kind towards her without exception. After a very short time it felt like the staff knew my mum and they seemed to like her and they understood her needs. They adapted her bed and room to ensure she was safe and comfortable. When she was at the stage of end of life care they were very attentive and sensitive. The staff at Holyrood are heroes to me and should be paid a professional salary that acknowledges their skills in managing the complex needs of the elderly, sick and dying.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you very much for your extremely kind words. The staff are very attentive with their duties and i am proud to be their manager, i agree they are all heroes to everyone within the home.

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Review of Holyrood House Care Home from Heather M (Sister of Resident) published on 21 August 2025 Submitted via Website
Overall Experience
I cannot speak more highly of everyone on the staff at Holyrood, for the excellent, caring kind and considerate care they gave to my brother and our family.
This wonderful team are a credit to their profession and a marvellous asset to the surrounding community of Knottingley.

On behalf of my entire family thank you all from the bottom of our hearts.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thank you so much for your very heartfelt words. We are pleased that we could be of support during your very sad time.

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Review of Holyrood House Care Home from Lynne T (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

Mum felt safe and well looked after. Staff were brilliant, she wished she could have stayed. Family would like to thank you all for her care. Regards

Reply from Julia Davison, Home manager at Holyrood House Care Home

It was a pleasure to look after your Mum and we are so pleased the family were pleased with her care.

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Review of Holyrood House Care Home from B W (Friend of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

My friend moved in here 2 years ago, and I must admit I didn't think she would like it, but with the friendliness of the staff, she really enjoyed her time in the home.

Reply from Julia Davison, Home manager at Holyrood House Care Home

Thanks for your really positive comments, they mean so much to all the team at Holyrood House.

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Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care Group
  • 30 Jun 2022Recipient: Crown Care Group
  • 30 Jun 2021Recipient: Crown Care Group

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