Crown Care in South Yorkshire | 6 Care Homes

Review of
Highgrove Residential Home
from J K (Daughter-in-law of Resident) published on 29 August 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law was admitted to Highgrove in May 2024 and remained in their care until the end of her life in August 2025.
My mother-in-law and the family were treated with care and respect throughout her stay, and we recommend Highgrove unreservedly. Thank you.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your honest review of our services, i will pass your compliments onto the team and thank you for the recommendation it certainly helps others who are looking for a care home.

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Review of
The Royal Care Home
from J T (Niece of Resident) published on 29 August 2025

Submitted via Postal Card • Report

Overall Experience

My experience with The Royal Care Home has been a wonderful experience. The staff are so friendly and helpful, nothing is too much trouble. They are so caring and have time to talk to the patients and family.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thankyou very much for your wonderful comments, it' s always a pleasure building relationships with residents and their families. Your review will be shared with the team.

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Review of
The Royal Care Home
from D S (Wife of Resident) published on 29 August 2025

Submitted via Postal Card • Report

Overall Experience

My experience with The Royal Care Home has been brilliant they are caring and have patience with my husband also taking time to be nice to me.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thankyou very much for your wonderful review, it will be shared with the team who will be thrilled to hear your comments.

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Review of
Buckingham Care Home
from S R (Son of Resident) published on 27 August 2025

Submitted via Website • Report

Overall Experience

Thoughtful and considerate staff team. More like a hotel than a care home in terms of appearance. My dad was well cared for and he loved it. Food was gorgeous.
Thank you to everyone involved in my dad's care.

Reply from Marie Wood, Home Manager at Buckingham Care Home

Thank you so much for your kind words and lovely feedback. We are delighted to hear that your dad felt well cared for and enjoyed his time with us. Our team work hard to create a welcoming, homely environment while providing the highest standard of care, so it's wonderful to know this was reflected in your experience.We will also pass on your comments about the food to our kitchen team, who will be thrilled to hear it was so well received.It was a privilege to care for your dad, and your appreciation means a great deal to all of us at Buckingham Care Home.

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Review of
The Royal Care Home
from Adele W (Wife of Resident) published on 22 August 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been at The Royal Care Home since March 2024 and he is settled there, and also I am content that he is in the best place he could be. This lovely home is the best I have ever seen, and I have visited many over the years. Visiting here is like seeing the family and I have made many friends

over the last 17 months. The staff are all dedicated and experienced, as well as being kind to my husband and to me. The activities for residents are many and varied, the food is unbelievably good and the atmosphere is happy + reassuring. Thank you a million times to everyone, staff and management, for all you do, but also your friendship.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

What an amazing review, it is wonderful to see all our hard work is appreciated, this will be shared with the team who will be thrilled with your comments. thankyou very much.

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Review of
The Royal Care Home
from Chris W (Husband of Resident) published on 19 August 2025

Submitted via Website • Report

Overall Experience

I have waited over 10 months before deciding to send in this review as I wanted it to be based on long term observation and not just initial perceptions. My wife was admitted here last October (2024) after suffering a severe and debilitating stroke which left her with very little speech and only limited

mobility in her left arm and leg. Over this time I can honestly say that the staff and management have been fantastic. There have been days when my wife has been depressed and when she has had issues with her physical condition as is to be expected but the staff have responded positively to all requests for that little extra support when she has needed it. There have been times when the level of support she wanted could only be delivered if she had individual 1 to 1 care 24/7 which is not possible but the carers have inevitably risen to the occasion to provide for her needs and raise her spirits. She could not be in better hands. Thank you all.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Chris. They mean the a lot to the team at The Royal.

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Review of
The Royal Care Home
from E P (Friend of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

My friend was 90 today and the home did an afternoon tea and birthday cake for her, which she enjoyed immensely.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the staffing team at The Royal.

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Review of
Richmond Care Home
from Christine B (Friend of Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

I cannot thank them enough for all the support and care they have given. They give excellent service for any problem; they are there straight away. The staff are amazing, and management is always ready to help. Thank you for the excellent service you give

Reply from The Manager, Manager at Richmond Care Home

Thank you for your review of our home. It has been a pleasure getting to know you all. I will pass on your lovely comments to the team.

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Review of
The Royal Care Home
from Vivienne S (Daughter of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience

I feel confident my mum is getting the best care and sympathetic attention possible which is most important to the family.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the staffing team at The Royal.

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Review of
St James Court
from Adam W (Son of Resident) published on 15 July 2025

Submitted via Website • Report

Overall Experience

Speaking as the son of a resident - & appreciating that I have no experience of other care homes - I have found St James Court (SJC) to be an extremely pleasant place for my Mum to reside. The staff have been fantastic with my Dad & I, who have been supporting my Mum as she settles into a new way of

life. Whilst we are still finding our feet at SJC, I am more than comfortable with the early signs. Thank you to everyone who is caring for my Mum.

Reply from Tracey Oliver, Home Manager at St James Court

Thank you so much for this lovely review. I cant express how nice it is for us to receive positive feedback, the staff really do 100% deserve recognition for their continued hard work. I shall be sure to let all the staff know how appreciated they are. your mum and all you all has a family are a delight to speak to and see everyday. Thank you for putting your trust in us here at St James Court.Once again a Huge thank you.

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Review of
The Royal Care Home
from Jan H (Daughter of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience

My father is thankfully not the person who left the hospital mid May. He is walking and mobile, no longer bedbound, he is eating, but refused to eat in hospital. He has found peace and contentment. This is all thanks to the staff who have nursed him, spent time with him and listened to him. They understand

him and his brain. Last Friday was his 94th birthday. The Royal and your lovely cook and staff provided a lovely birthday tea with a beautiful cake for him and our family of eight. Two days later, when I visited, he said, 'I am the happiest I have ever been in my life, happy as a lark'. What can I say, this is all thanks to you, amazing and a big thank you.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Jan, they mean a lot to the team at The Royal.

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Review of
The Royal Care Home
from Audrey B (Wife of Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience

Husband only in the care home for about 2 weeks, but in that time, he was well cared for, staff were very approachable and friendly. Nice pleasant surroundings.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Audrey, they mean a lot to the team at The Royal.

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Review of
The Royal Care Home
from Lorna D (Granddaughter of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

The staff are very friendly and always smiling.
Helpful and caring.
Lovely garden area but could do with a bit more seating for visitors.
My grandmother is treated with respect and given the care she needs.
Thank you

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Lorna, they mean a lot to the team at The Royal.

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Review of
St James Court
from K C (Granddaughter of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My grandad came on a respite basis in may the care home staff are very accommodating and was very polite nothing was too much trouble. The management team where very helpful and always had time to talk to me. The home itself was very clean and no mal odours . If my grandad did not like anything on the

menu the chef would always cook him something different so that he had something to eat. I would highly recommend st james court

Reply from Tracey Oliver, Home Manager at St James Court

Thankyou so much for your kind review.. I cant explain how proud of the staff i am, they certainly go above and beyond and nothing is too much trouble. I will be sure to pass on your lovely review to all the staff.Once again thankyou.

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Review of
The Royal Care Home
from Helen A (Daughter of Resident) published on 24 June 2025

Submitted via Postal Card • Report

Overall Experience

My Dad was cared for at The Royal for about 15 months. The staff were excellent and always treated him with care and kindness, along with us, his family. The food was very good. My only concern was that, due to his health issues, including loss of sight and mobility, it was difficult for Dad to benefit

from the activities. However, I would recommend the royal as a place of excellent care. We are very grateful.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Helen, they mean a lot to the team at The Royal.

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Review of
St James Court
from D W (Husband of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

My wifes care is excellent while on a short stay. I think my wife carers and support from the management are excellent.

Reply from Tracey Oliver, Home Manager at St James Court

Thankyou so much for your lovely review. Can i just say yourself and your wife are a breath of fresh air and its a pleasure taking care of your wife.i also agree that all the staff that work here at St James Court go above and beyond and I'm so happy to say I'm part of an amazing team.Once again thankyou again.

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Review of
Clarence House
from S R (Daughter of Resident) published on 10 June 2025

Submitted via Postal Card • Report

Overall Experience

On arrival my mum and I were made very welcome, reassured that our loved one was going to be fine. Its the first experience we both have had on this very difficult decision, as our loved one would be left and we would walk away. All of our very many questions were answered carefully with ease, compassion

and again reassurance. We were made a coffee and was allowed to spend as much time, settling our loved one into his lovely room. I feel much better leaving him there than I did this morning preparing him for the next chapter of his life! Thank you.

Reply from Jo Cox, Administrator at Clarence House

Thank you so much for your kind words. At Clarence House we value the comments made by our families and welcome your positive feedback. Our culture at Clarence House is that our home is your home and we will strive to make our residents and families feel cared for and loved.

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Review of
The Royal Care Home
from Anthony M (Son of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

Good/positive experience with care/nursing staff and support staff. Facilities good. Security good. Perhaps somewhat understaffed on occasions. Good feedback/reporting of incidents - falls etc. The biggest frustrations were the COVID lockdowns where we lost an opportunity to communicate with Mum whilst

she was still reasonably lucid - this was not a care home issue however!

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the team at The Royal.

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Review of
Clarence House
from Suzanne D (Daughter of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

My mum has been in Clarence house for 2 years now in which time she has been treated with respect and dignity, The care she has received is excellent she is much happier and healthier from when she was living alone

Reply from Jo Cox, Administator at Clarence House

It is very nice to hear these lovely comments. At Clarence we pride ourselves on making sure that our home is our residents and we treat all our residents as family. Thank you again Home Manager

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Review of
Highgrove Residential Home
from Deborah V (Respite Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

I was in there due to a nasty fall 4 fractures and operated on , my home was unsafe to go back , the team downstairs went above and beyond, kindness , I work like they do from the outside but when you are there I for 5 weeks it's totally different, there work goes unnoticed, they derserve a medal for

what they put up with from all sides , an amazing team , will always be remembered

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our services, we are pleased you felt the staff went above and beyond for you. It is always helpful to receive active feedback whilst residents are in the home so we could have looked to improve our scores which didnt quite make the mark on this occasion, we will look at ways to improve on these areas, thank you once again.

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Care Homes Owned by Crown Care in South Yorkshire

Crown Care Locations in South Yorkshire (6)

Crown Care Reviews in South Yorkshire (429)

Highgrove Residential Home

The Royal Care Home

The Royal Care Home

Buckingham Care Home

The Royal Care Home

The Royal Care Home

The Royal Care Home

Richmond Care Home

The Royal Care Home

St James Court

The Royal Care Home

The Royal Care Home

The Royal Care Home

St James Court

The Royal Care Home

St James Court

Clarence House

The Royal Care Home

Clarence House

Highgrove Residential Home

Awards / Recognitions (5)

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