Crown Care in North Yorkshire | 3 Care Homes

Review of
Goldsborough Manor
from C T (Respite Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Wonderful experience. First class in every way. Staff so friendly; food excellent; facilities first class. Highly recommended.

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Review of
Goldsborough Manor
from K H (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

The home itself is beautiful - the staff are all very friendly & caring - taking time to get to know mum & ensure her needs are met. mum is very settled & we have noticed a positive change in her since attending Goldsborough Manor. She is enjoying the social interaction & is more physically active -

it is a huge relief to see her so comfortable & happy.

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Review of
Goldsborough Manor
from Laura H (Daughter-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

MIL been coming for respite and day care for last year. Staff very welcoming to her and us. Her needs were thoroughly discussed beforehand. She has since moved in for 24 hour care. Staff caring for the change in her needs. Since moving in she is much more settled and talkative.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your kind words with us. We're so pleased to hear that you consider our home a welcoming place for your MIL, and that she feels settled here. Thank you again for your kind words.

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Review of
Osborne House
from Stephanie N (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Osbourne House is a lovely care home with a family feel. The staff really care about the residents and it shows with interactions. Very happy with our decision. The activity team are great and we as a family enjoyed seeing the photos. We loved joining in on visits. Highly recommend if you are looking

for a care home for your relative.

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Review of
Osborne House
from Keith H (Husband of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

My wife was transferred to Osborne House after three months in hospital. The moved was very unsettling for her but the staff have been very supportive and her care is outstanding.

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Review of
Goldsborough Manor
from Katie B (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum came to Goldsborough Manor initially for respite care. She settled so well and quickly that we decided to keep her there. All of the staff are wonderful and friendly. Nothing is too much trouble and whenever I visit I feel very welcome. Mum is happy and involved in activities, she was taken to

the local library because she loves to read. The surroundings and food are gorgeous.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We are truly very grateful for your kind review. We love that you are all now a big part of our ever-growing family.

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Review of
Goldsborough Manor
from Stuart C (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

After having Mum in a different nursing home, I found Goldsborough Manor was so much nicer and the whole experience for Mum good. Soon saw Mum was a lot happier and settled. The staff are so welcoming and helpful. All the staff are brilliant wtih Mum.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We strive to create a warm and welcoming environment where all of our residents can feel comfortable & supported. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Kensington
from J W (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff very helpful and pleasant. Room was airy with access to outside.

Reply from Debbie Daniels, Home Manager at Kensington

thank you for review I will pass your kind words onto the staff team. It is a pleasure caring for your father.

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Review of
Goldsborough Manor
from Charles C (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

Must say the staff and carers have been brilliant, can't recommend the home enough. The gardens are lovely and everyone keeps you updated to what is going on with care with mum. After moving mum from another home I must give 10/10 for Goldsborough Manor.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. From the entire team at Goldsborough Manor we thank you for your review it truly does mean a lot.

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Review of
Goldsborough Manor
from Carol W (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Since Mum has arrived at Goldsborough Manor she has been much happier. First time we have seen her smile for a few months. Carers are kind, gentle and compassionate. It has been lovely to see Mum joining in some activities. The meals I have eaten with mum have been very tasty and presented to restaurant

standard. The accommodation is beautiful and everywhere is kept clean and well presented.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Osborne House
from Pearl C (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff, carers and managers and office staff are very polite. When visiting, carers always come and see if everything is ok. Osbourne House Care Home is excellent.

Reply from Allison Gill, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support you receive at the home. We will share your feedback with the whole team

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Review of
Osborne House
from M C (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

On my mother's arrival at Osbourne House from the hospital following a broken hip, she was in a very poorly state with no mobility at all. The staff enabled her health to improve and her mobility to increase to where it was before her broken hip. She has been able to make her room a home from home,

with favourite paintings and small pieces of furniture. Her food allergies are very well catered for, and any requests fulfilled. She is extremely well cared for by friendly efficient staff, from cleaners to management.

Reply from Allison Gill, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support provided to your mum, and that your family feels supported and involved in this. We will share your feedback with the whole team

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Review of
Goldsborough Manor
from Jane H (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

I visit regularly to your coffee mornings and have known two of the residents for many years. Your staff team are wonderful and treat everyone with so much respect. A wonderful place to visit.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. We love that you come and support our coffee mornings and come and see your friends.

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Review of
Goldsborough Manor
from B B (Friend of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

The home is excellent. Made very welcome when visiting. I have two lifelong friends in the home whom I visit every week.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your kind words. It's wonderful to hear that our home feels friendly and welcoming to you during your visits.

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Review of
Osborne House
from Angela K (Partner of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

My partner of over 30 years moved to Osborne House last year. It is a fantastic, caring home where all the wonderful staff take pride in the work they do. I am extremely happy with all aspects of the home. I know he is being well looked after in every way. Well done everyone!

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Review of
Goldsborough Manor
from Jane M (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

We have been very impressed with the home in the month mum has been here. The staff are unfailingly kind and helpful, always treating mum with consideration and respect. We can pop in and see her anytime, sharing meals in the home cafe with her. The home is welcoming with interesting activities mum

is encouraged to join in.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that you are happy with the care and environment provided to your mum at Goldsborough Manor.

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Review of
Goldsborough Manor
from Jane W (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff are all friendly and kind. So good with Dad and looking after him so well. Extremely pleased with this care.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your Dad at Goldsborough Manor

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Review of
Goldsborough Manor
from Rebecca R (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Goldsborough is a loving warm, caring environment. I would move in myself. My mum is well taken care of which puts my mind at rest. She has been so happy here and has met friends which is brilliant for my mum's well being. All the staff are lovely and so caring. They treat my mum with dignity and feel

part of the family. The only thing I have noticed there is a plumbing issues in my mums bedroom. This however does not affect her care.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We strive to create a warm and welcoming environment where all of our residents can feel comfortable & supported. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Goldsborough Manor
from A M (Friend of Resident) published on 4 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother and myself are friends with a resident in the home. We visit the home weekly and are always met with friendly, helpful staff, in a warm and welcoming environment.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We thank you for your lovely review of our home. We do truly appreciate your recommendation and kind words. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor.

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Review of
Goldsborough Manor
from Michael G (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report

Overall Experience

In the first week (and most likely to be the hardest) my mum felt at ease and was very well cared for. She seems to have settled in very quick, because of the kindness, care and attention to detail of the new arrivals.
The standards of the manor are very high and it feels like a very expensive hotel.

I do like the fact there are activities and event done daily and I would further encourage that, to stimulate the residents. Excellent job!

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We are truly very grateful for your kind review, We do truly appreciate your recommendation and kind words. Our activities team work hard to put a variety of activities on each week and we encourage residents participation. Thank you again for your thoughtful feedback. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Care Homes Owned by Crown Care in North Yorkshire

Crown Care Locations in North Yorkshire (3)

Crown Care Reviews in North Yorkshire (185)

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Osborne House

Osborne House

Goldsborough Manor

Goldsborough Manor

Kensington

Goldsborough Manor

Goldsborough Manor

Osborne House

Osborne House

Goldsborough Manor

Goldsborough Manor

Osborne House

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Awards / Recognitions (5)

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