Crown Care in North Yorkshire | 3 Care Homes

Review of
Goldsborough Manor
from Laura D (Friend of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

From the moment I made contact with Goldsborough to my friend moving in initially for respite then it developing to long term care the staff have been exceptional. I truly believe that my friend is in the receipt of the very best care from a fabulous team. Long may this continue.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your friend at Goldsborough Manor. We, as a team, cannot thank you enough for the…read more

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Review of
Osborne House
from R B (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

This is a very special place! It's a lovely building with very nice decor, and you are welcomed as soon as you set foot through the door. The food is very tasty, and drinks readily available. However, what really makes this place special are the staff. They are kind, caring, approachable, supportive

and patient. They are professional too, with everything done the right way. My stepfather wanted to come here when he needed more support after the way my mum was cared for here. The staff are like family to him. There is no better tribute.

Reply from Allison Gill, Manager at Osborne House

Thank you for your lovely feedback - the staff try very hard to ensure that residents and families are cared for here at Osborne House in the best possible way - i will ensure your feed back is passed…read more

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Review of
Osborne House
from Jacqueline M (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum came into your care on 1st April 2025 but sadly passed with you on 27th September 2025 while she was in your care. The staff were amazing with her the care she received was 2nd to none. My mum could be difficult at times but all the staff showed patients and care. On the last few days before

her passing the care and dignity shown to her was the best I have seen in my 43 years of being in care and all the staff were lovely to myself and family. Highly recommend.

Reply from Allison Gill, Manager at Osborne House

Jacqueline thank you for your lovely feedback i will ensure all the staff are informed of your lovely words - it was a pleasure to look after your mum during her stay with us and a pleasure to support…read more

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Review of
Goldsborough Manor
from Fiona W (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

My mum was looked after in Goldsborough Manor for the last 3 months of her life. All staff were absolutely lovely and nothing was ever too much for them. They took great care of her and her family. I wouldn't hesitate to recommend the care home to friends and family.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your kind words and reflections on your experience with us. It was a true honour to get to know your Mum and be able to there for her and her family.…read more

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Review of
Osborne House
from Richard G (Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My wife was a resident here from Nov 23 to Feb 25. During which time I found the care and facilities to be exemplary in all fields. Now as a resident myself I find the care and services provided here to be of the highest standard imaginable in all areas.

Reply from Allison Gill, Manager at Osborne House

Thank you for the review of our services i am pleased that we were able to help when you needed us to help look after your lovely wife and again be here when you needed us too, it is always useful to…read more

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Review of
Osborne House
from Chris S (Brother of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

We found everything about Osborne House to be accommodating, friendly and professional in all aspects of what they do. From management to carers and support staff we were very, very happy and could easily see that they actually "cared" and did not just care for the residents. I would certainly

recommend this home, we were very thankful to have found it ourselves as it is not an easy exercise or decision to undertake and not one that you do lightly.
A heartfelt thanks to Team Osborne House we really appreciated your help and support!

Reply from Allison Gill, Manager at Osborne House

Thank you so much for your review of our services, i will pass your compliments onto the team, thank you for your recommendation too it certainly helps families when they are facing the difficult…read more

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Review of
Osborne House
from Sandra D (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

All the staff go above and beyond including coming in on their days off to visit or sit with residents. There is a real sense of extended family. It's a real pleasure to visit relatives who are resident - both mum (first) and now dad living there. We know that my parents are safe and being well looked

after. Rooms are well appointed and modern. The Wi-Fi could be much improved and is probably the only significant improvement that could made; it makes it difficult to stay connected when we live so far away.
Both my parents enjoy the catering with varied menus and treats which makes life and them feel special. There is even a pub just for residents on site too and activities linked to that.

Reply from Allison Gill, Manager at Osborne House

Sandra thank you so much for your kind words it is an honor to have been the chosen home to provide care for your parents - i will pass your lovely words on to all the staff.

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Review of
Goldsborough Manor
from C T (Respite Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Wonderful experience. First class in every way. Staff so friendly; food excellent; facilities first class. Highly recommended.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for your remarkable review. We, as a team, cannot thank you enough for the amazing comments. We're delighted to hear your appreciation for our staff and the caring environment at…read more

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Review of
Goldsborough Manor
from K H (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

The home itself is beautiful - the staff are all very friendly & caring - taking time to get to know mum & ensure her needs are met. mum is very settled & we have noticed a positive change in her since attending Goldsborough Manor. She is enjoying the social interaction & is more physically active -

it is a huge relief to see her so comfortable & happy.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We strive to create a warm and welcoming environment…read more

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Review of
Goldsborough Manor
from Laura H (Daughter-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

MIL been coming for respite and day care for last year. Staff very welcoming to her and us. Her needs were thoroughly discussed beforehand. She has since moved in for 24 hour care. Staff caring for the change in her needs. Since moving in she is much more settled and talkative.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your kind words with us. We're so pleased to hear that you consider our home a welcoming place for your MIL, and that she feels settled here. Thank you…read more

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Review of
Osborne House
from Stephanie N (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Osbourne House is a lovely care home with a family feel. The staff really care about the residents and it shows with interactions. Very happy with our decision. The activity team are great and we as a family enjoyed seeing the photos. We loved joining in on visits. Highly recommend if you are looking

for a care home for your relative.

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Review of
Osborne House
from Keith H (Husband of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

My wife was transferred to Osborne House after three months in hospital. The moved was very unsettling for her but the staff have been very supportive and her care is outstanding.

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Review of
Goldsborough Manor
from Katie B (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum came to Goldsborough Manor initially for respite care. She settled so well and quickly that we decided to keep her there. All of the staff are wonderful and friendly. Nothing is too much trouble and whenever I visit I feel very welcome. Mum is happy and involved in activities, she was taken to

the local library because she loves to read. The surroundings and food are gorgeous.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We are truly very grateful for your kind review. We…read more

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Review of
Goldsborough Manor
from Stuart C (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

After having Mum in a different nursing home, I found Goldsborough Manor was so much nicer and the whole experience for Mum good. Soon saw Mum was a lot happier and settled. The staff are so welcoming and helpful. All the staff are brilliant wtih Mum.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We strive to create a warm and welcoming environment…read more

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Review of
Kensington
from J W (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff very helpful and pleasant. Room was airy with access to outside.

Reply from Debbie Daniels, Home Manager at Kensington

thank you for review I will pass your kind words onto the staff team. It is a pleasure caring for your father.

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Review of
Goldsborough Manor
from Charles C (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

Must say the staff and carers have been brilliant, can't recommend the home enough. The gardens are lovely and everyone keeps you updated to what is going on with care with mum. After moving mum from another home I must give 10/10 for Goldsborough Manor.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. From the entire team at Goldsborough Manor we thank you…read more

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Review of
Goldsborough Manor
from Carol W (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Since Mum has arrived at Goldsborough Manor she has been much happier. First time we have seen her smile for a few months. Carers are kind, gentle and compassionate. It has been lovely to see Mum joining in some activities. The meals I have eaten with mum have been very tasty and presented to restaurant

standard. The accommodation is beautiful and everywhere is kept clean and well presented.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We, as a team, cannot thank you enough for the…read more

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Review of
Osborne House
from Pearl C (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff, carers and managers and office staff are very polite. When visiting, carers always come and see if everything is ok. Osbourne House Care Home is excellent.

Reply from Allison Gill, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support you receive at the home. We will share your feedback with the…read more

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Review of
Osborne House
from M C (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

On my mother's arrival at Osbourne House from the hospital following a broken hip, she was in a very poorly state with no mobility at all. The staff enabled her health to improve and her mobility to increase to where it was before her broken hip. She has been able to make her room a home from home,

with favourite paintings and small pieces of furniture. Her food allergies are very well catered for, and any requests fulfilled. She is extremely well cared for by friendly efficient staff, from cleaners to management.

Reply from Allison Gill, Manager at Osborne House

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support provided to your mum, and that your family feels supported and…read more

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Review of
Goldsborough Manor
from Jane H (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

I visit regularly to your coffee mornings and have known two of the residents for many years. Your staff team are wonderful and treat everyone with so much respect. A wonderful place to visit.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. We love that you come and support our coffee mornings…read more

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Care Homes Owned by Crown Care in North Yorkshire

Crown Care Locations in North Yorkshire (3)

Crown Care Reviews in North Yorkshire (191)

Goldsborough Manor

Osborne House

Osborne House

Goldsborough Manor

Osborne House

Osborne House

Osborne House

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Osborne House

Osborne House

Goldsborough Manor

Goldsborough Manor

Kensington

Goldsborough Manor

Goldsborough Manor

Osborne House

Osborne House

Goldsborough Manor

Awards / Recognitions (5)

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