Crown Care in North Yorkshire | 3 Care Homes

Review of
Goldsborough Manor
from S T (Daughter of Resident) assisted by family/friend published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

I enjoyed a week's respite at a lovely care home with staff who attended everybody's needs. The rooms were clean and well kept and the staff very friendly and helpful. It did not feel like a care home but a luxury hotel with modern furniture.

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Review of
Goldsborough Manor
from J W (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

We moved Mum from another residential home and the transformation in mum was amazing. She became more sociable and was able to join in the many activities offered to her. Mums appetite improved with the beautiful food being offered to her. The staff are friendly and welcoming and always happy to discuss

and elevate any concerns we have concerning mums move to her new home. I feel we made the right decision to move mum, just wish we had done it sooner.

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Review of
Goldsborough Manor
from Wendy W (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

Mum has settled very quickly and is very happy in her new home. The staff have been amazing! Nothing is too much trouble. They have looked after mum with dignity and love. The whole family feel very welcome too.

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Review of
Goldsborough Manor
from L G (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

The whole team have been amazing with my mum. The care for her & my family has been excellent beyond expectation. The staff have been gentle, respectful & worked hard to make mum comfortable in her end of life journey. Thank you.

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Review of
Goldsborough Manor
from Caroline K (Daughter-in-law of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

Goldsborough Manor is such a beautiful place. Everytime I have visited the rooms are full of smiles and laughter from both staff and residents alike. This almost certainly contributes to the happiness and wellbeing of my father-in-law and his new friends. The whole place is spotlessly clean, the food

is first class and there is so much space for people to relax, take part in activities (even having a glass of wine and a newspaper in the gardens)! Thank you for taking so much care of my father-in-law!

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. From the entire team at Goldsborough Manor we thank you for your review it truly does mean a lot.

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Review of
Goldsborough Manor
from Gary K (Son of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

Goldsborough Manor is a beautiful care home. All the staff are excellent in a friendly atmosphere. The food is excellent too. I can't find a bad word to say. My father is really settling in well now and all the residents are very happy here.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your Dad at Goldsborough Manor. We do truly appreciate your recommendation and kind words. It is our pleasure to be able to care for your Dad and we love having him with us.

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Review of
Goldsborough Manor
from John S (Relative of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

An immaculate and so friendly place. I felt totally at ease within the facility and my relative loves the staff and facilities.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

It's wonderful to hear that our home feels and welcoming to you during your visits. We thank you for your lovely review of our home. We do truly appreciate your recommendation and kind words.

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Review of
Goldsborough Manor
from C D (Daughter-in-law of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Fantastic home with a lovely atmosphere and great staff. Very welcoming. We have noticed a very positive difference in her demeanour since being at Goldsborough. She is happy and well cared for and treated with dignity & respect.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. We love having your Mother in law here and it is our honour to be able to care for her.

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Review of
Goldsborough Manor
from Jason D (Son of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

In the months mum has been here she's clearly been well looked after and her life has been greatly improved. Her relationship with the staff is a big part of this I believe. We all feel like a part of a new Goldsborough family. I can't recommend Goldsborough enough.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. It is our honour to care for your Mum, Thank you for your kind words.

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Review of
Kensington
from D M (Friend of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

I enjoy my visits to see my friend but as I'm only a guest I don't feel I can make much comment.

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Review of
Goldsborough Manor
from Wendy L (Daughter of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

The care my mum has received at Goldsborough Manor has been excellent. She has been made very comfortable and most importantly feels safe. The staff are always very welcoming of family and visitors and go above and beyond to create a home from home. As a family we have also appreciated the support given

in managing mum's health needs and flexibility of care whilst she awaits surgery.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We thank you for your lovely review of our home. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor

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Review of
Goldsborough Manor
from Lucy F (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I can't recommend highly enough the caring service Goldsborough provides. Every member of staff has worked so hard to help my dad settle and they always communicate clearly over every aspect of his care. As importantly, though they give my mum such friendly & wonderful support during such a difficult

time.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We thank you for your lovely review of our home. We do truly appreciate your kind words. It is our honour to be able to care for your Dad and we love that you are all now a big part of our ever-growing family at Goldsborough Manor.

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Review of
Kensington
from A W (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Kensington Care Home is beautiful just like a cruise line I always feel on entering. My mum has had wonderful care within a lovely team, looking after her every need with great care & attention to detail.
The family have been impressed with the way our requests & requirements have been taken into account

leading to an optimum solution regarding the care of our Mother. She has always been happy at Kensington & relaxed, enjoying having her nails and hair done every week & other activities.

Reply from Debbie Daniels, Home Manager at Kensington

Thank you for your wonderful kind words, I will share this with the Kensington Team

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Review of
Kensington
from Julian R (Son of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience

We did extensive research in choosing a care home for Mum. Kensington was in a different league as compared to others we viewed in the Northallerton area and both our parents had ensured that there were sufficient funds available to obtain the best care. The facilities are akin to a 4-star hotel but

the real standout was the staff. At every interaction over the course of Mum's respite stay, the staff, whether they were carers, housekeepers, or administrators, were incredibly caring and sympathetic. Unfortunately, our Mum did not stay with us long enough for her to take full advantage of the safe, comfortable, clean, and friendly environment at Kensington but I have no hesitation in recommending this care home to anyone looking to provide the very best for their loved one.

Reply from Lin Cordey, Home Manager at Kensington

On behalf of the staff team may I thank you for your very kind words, which I will share with the staff team. Although Kensington team only cared for mum a short time it was a pleasure to meet your mum and her lovely family.

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Review of
Kensington
from B W (Friend of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

When visiting my very dear friend, I always find Kensington to be a lovely home. The staff are fantastic and look after her very well. It is so clean and tidy and very welcoming.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for your lovely words, I will of course share with the staff team regarding your visit with your dear friend at Kensington.

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Review of
Kensington
from N S (Friend of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

I am very impressed with the care given to my friend. The staff are friendly, empathetic and nothing is too much trouble. In particular, the house keeper at The Kensington Nursing Home has shown tremendous kindness and thoughtfulness.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for your review I am so pleased you are happy with the care provided we do pride ourselves on our friendly welcoming service.

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Review of
Kensington
from Rob A (Nephew of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

The care received from the Kensington for my aunt was excellent throughout her entire time at the care home. She had loving care which was very reassuring as we live a long distance from the area.

Reply from Lin Cordey, Home Manager at Kensington

A truly remarkable lady who it was a privilege to have known and indeed cared for she was loved by us all at Kensington.

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Review of
Kensington
from Catherine A (Niece of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

The care our aunt received was very good indeed. She was looked after with care and love and empathy.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for taking the time to review our service. Your Aunt was an amazing character and we are so very pleased we celebrated her Birthday of 103! memories of which will live on in kensington.

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Review of
Kensington
from K D (Resident) assisted by family/friend published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

A large room with a well appointed ensuite bathroom. Staff are friendly, polite, respectful and very eager to help with any requests. There is flexibility around mealtimes, according to my needs. Housekeeping ensures I have all the equipment I need to make my stay comfortable. Staff regularly check

in with me to see if I need anything. Kensington is my care home of choice for the excellent care they give with respect and dignity.

Reply from Lin Cordey, Home Manager at Kensington

Thank you for your lovely feedback we are so pleased Kensington is your home of choice. We pride ourselves on our person centered approach.Respect and dignity are paramount at all times .

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Review of
Osborne House
from A S (Son of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Osborne House provides excellent service and accommodation.
The staff are so helpful and look after everyone with kindness and understanding for their resident's personal needs.
I can't thank them enough for how they look after my Father and look forward to seeing everyone on my next visit to see

my dad next.

Reply from Julie Mayfield, Manager at Osborne House

Thank you very much for taking the time to share your experience of Osborne House, We are delighted that you are happy with the care and support provided to your Dad and that you look forward to visiting the home. We will share your feedback with the whole team.

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Care Homes Owned by Crown Care in North Yorkshire

Crown Care Locations in North Yorkshire (3)

Crown Care Reviews in North Yorkshire (161)

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Kensington

Goldsborough Manor

Goldsborough Manor

Kensington

Kensington

Kensington

Kensington

Kensington

Kensington

Kensington

Osborne House

Awards / Recognitions (5)

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