Crown Care in North Yorkshire | 3 Care Homes

Review of
Osborne House
from Pearl C (Daughter of Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

All staff, carers and managers and office staff are very polite. When visiting, carers always come and see if everything is ok. Osbourne House Care Home is excellent.

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Review of
Osborne House
from M C (Daughter of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

On my mother's arrival at Osbourne House from the hospital following a broken hip, she was in a very poorly state with no mobility at all. The staff enabled her health to improve and her mobility to increase to where it was before her broken hip. She has been able to make her room a home from home,

with favourite paintings and small pieces of furniture. Her food allergies are very well catered for, and any requests fulfilled. She is extremely well cared for by friendly efficient staff, from cleaners to management.

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Review of
Goldsborough Manor
from Jane H (Friend of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

I visit regularly to your coffee mornings and have known two of the residents for many years. Your staff team are wonderful and treat everyone with so much respect. A wonderful place to visit.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your positive feedback. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor. We love that you come and support our coffee mornings and come and see your friends.

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Review of
Goldsborough Manor
from B B (Friend of Resident) published on 31 July 2025

Submitted via Postal Card • Report

Overall Experience

The home is excellent. Made very welcome when visiting. I have two lifelong friends in the home whom I visit every week.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your kind words. It's wonderful to hear that our home feels friendly and welcoming to you during your visits.

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Review of
Osborne House
from Angela K (Partner of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

My partner of over 30 years moved to Osborne House last year. It is a fantastic, caring home where all the wonderful staff take pride in the work they do. I am extremely happy with all aspects of the home. I know he is being well looked after in every way. Well done everyone!

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Review of
Goldsborough Manor
from Jane M (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

We have been very impressed with the home in the month mum has been here. The staff are unfailingly kind and helpful, always treating mum with consideration and respect. We can pop in and see her anytime, sharing meals in the home cafe with her. The home is welcoming with interesting activities mum

is encouraged to join in.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that you are happy with the care and environment provided to your mum at Goldsborough Manor.

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Review of
Goldsborough Manor
from Jane W (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

The staff are all friendly and kind. So good with Dad and looking after him so well. Extremely pleased with this care.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your Dad at Goldsborough Manor

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Review of
Goldsborough Manor
from Rebecca R (Daughter of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience

Goldsborough is a loving warm, caring environment. I would move in myself. My mum is well taken care of which puts my mind at rest. She has been so happy here and has met friends which is brilliant for my mum's well being. All the staff are lovely and so caring. They treat my mum with dignity and feel

part of the family. The only thing I have noticed there is a plumbing issues in my mums bedroom. This however does not affect her care.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor. We strive to create a warm and welcoming environment where all of our residents can feel comfortable & supported. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Goldsborough Manor
from A M (Friend of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother and myself are friends with a resident in the home. We visit the home weekly and are always met with friendly, helpful staff, in a warm and welcoming environment.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We thank you for your lovely review of our home. We do truly appreciate your recommendation and kind words. We're delighted to hear your appreciation for our staff and the caring environment at Goldsborough Manor.

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Review of
Goldsborough Manor
from Michael G (Son of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience

In the first week (and most likely to be the hardest) my mum felt at ease and was very well cared for. She seems to have settled in very quick, because of the kindness, care and attention to detail of the new arrivals.
The standards of the manor are very high and it feels like a very expensive hotel.

I do like the fact there are activities and event done daily and I would further encourage that, to stimulate the residents. Excellent job!

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We are truly very grateful for your kind review, We do truly appreciate your recommendation and kind words. Our activities team work hard to put a variety of activities on each week and we encourage residents participation. Thank you again for your thoughtful feedback. It has been our pleasure to welcome you and your loved one to our extended Goldsborough Manor Family.

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Review of
Goldsborough Manor
from Jenny M (Sister-in-law of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

My brother in law was here for two weeks respite and I personally was very delighted with the way he was cared for and treated.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your bother in law at Goldsborough Manor

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Review of
Goldsborough Manor
from Anthony M (Brother of Resident) assisted by family/friend published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

My brother had two weeks respite here and he said he found his stay very rewarding.The staff were very considerate to his needs.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We thank you for your lovely review of our home and we are glad your brother had a rewarding stay. We're delighted to hear your appreciation for our staff.

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Review of
Goldsborough Manor
from P C (Friend of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

One of my friends has a relative here, and I occasionally visit with him. The home has only just recently opened, and we recently had a meal which was fantastic, as all the staff are smiling faces everywhere. The layout of the building and tidiness are great, and I loved the bar area.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your kind words. It's wonderful to hear that our home feels friendly and welcoming to you during your visits.

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Review of
Kensington
from A T (Son of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for the last 18 months. She was treated with dignity, care and compassion throughout her stay in the Kipling Suite.
Until the end of her life on 15/4/25. The care staff ensured she was well cared for until the end. We are grateful for the excellent care provided by all

who work on the Penetin Unit at Kensington, very well led by the team leader of the unit.

Reply from Debbie Daniels, Home Manager at Kensington

Thank you and your family for the kind words, we hope you are all well. I will ensure the staff on Kipling and other departments are aware of your review.

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Review of
Goldsborough Manor
from Jan K (Wife of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with Goldsborough Manor, beautiful gardens and surroundings. The interior, communal areas and bedrooms well decorated and spotlessley clean. Quality food.
Brings "care" into the name for carers! Lovely attentive staff and management. Love visiting and hearing laughter! A truley caring

facility. Well done!

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We are truly very grateful for your kind review. It fills us with such joy reading your kind words. We're thrilled that you are happy with the care and environment provided at Goldsborough Manor

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Review of
Goldsborough Manor
from Vicky M (Granddaughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

It is such a beautiful place. The facilities are excellent and the staff are so friendly and supportive of grandma. The food and drink (coffee morning) were exceptional. The garden is beautiful too and grandma has settled in really well.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

We thank you for your lovely review of our home. We're thrilled that you are happy with the care and environment provided to your grandma and love that you came and joined her for our coffee mornings.

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Review of
Goldsborough Manor
from S T (Daughter of Resident) assisted by family/friend published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

I enjoyed a week's respite at a lovely care home with staff who attended everybody's needs. The rooms were clean and well kept and the staff very friendly and helpful. It did not feel like a care home but a luxury hotel with modern furniture.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for your kind words. It's wonderful to hear that our home feels friendly and welcoming to you during your visits.

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Review of
Goldsborough Manor
from J W (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

We moved Mum from another residential home and the transformation in mum was amazing. She became more sociable and was able to join in the many activities offered to her. Mums appetite improved with the beautiful food being offered to her. The staff are friendly and welcoming and always happy to discuss

and elevate any concerns we have concerning mums move to her new home. I feel we made the right decision to move mum, just wish we had done it sooner.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your mum at Goldsborough Manor

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Review of
Goldsborough Manor
from Wendy W (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

Mum has settled very quickly and is very happy in her new home. The staff have been amazing! Nothing is too much trouble. They have looked after mum with dignity and love. The whole family feel very welcome too.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We're thrilled that you are happy with the care and environment provided to your Mum at Goldsborough Manor

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Review of
Goldsborough Manor
from L G (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

The whole team have been amazing with my mum. The care for her & my family has been excellent beyond expectation. The staff have been gentle, respectful & worked hard to make mum comfortable in her end of life journey. Thank you.

Reply from Lance Bosmans, Group Commissioning Manager at Goldsborough Manor

Thank you for sharing your experience. We are truly very grateful for your kind review. It was our honour to care for your Mum and to be able to be there for your family.

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Care Homes Owned by Crown Care in North Yorkshire

Crown Care Locations in North Yorkshire (3)

Crown Care Reviews in North Yorkshire (175)

Osborne House

Osborne House

Goldsborough Manor

Goldsborough Manor

Osborne House

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Kensington

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Goldsborough Manor

Awards / Recognitions (5)

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