Morar Living in Renfrewshire | 1 Care Home

Review of
Bridge of Weir
from Stephen W (Son of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My mum moved into Bridge of weir care home(Morar) in October 2025,this was on the advice of hospital Geriatricians.
Prior to this my mum lived at home with a social work care package.
Since moving into Bridge of weir,my mums care and wellbeing has significantly improved,whilst being treated as a valuable

resident.
This is due to the dedication of all the staff whom I see almost in a daily basis.
From the very first day,,Claire,Joanne,all the nurses and every member of the team has treated my mum with the utmost respect and genuine care.
The team put the service users and families at the heart of everything they do.
I'm aware that the care home have recently been awarded wonderful ratings by the Care Inspectorate which I think is well earned and deserved.
I have complete confidence in my mums care by the team.
I also have had the opportunity to speak to some of the other service users families who all share my thoughts and experience.
I can't thank every member of the team enough.

Reply from Claire Mcluckie, Home Manager at Bridge of WeirThank you for your kind words and support Stephen. Your review truly mean everything to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Brian H (Son-in-law of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

My mother in law moved into Morar care home Bridge of weir in October. Her family have been working hard to maintain her independence and ability to live in her own house for a long time but this had increasingly become more and more difficult. My mother in law at 93 has memory issues as well as poor

mobility and several other health issues. She was spending more and more time in and out of hospital. This was a constant worry for her family.
Since moving to Morar care home she has improved physically and mentally. The staff have been brilliant in helping her settle in. The care home is clean, homely, bright and cheerful. Every day there are numerous activities. There really is something for everyone and we have been amazed at how much our ( mother) wants to participate. Our family member seems to be far more stimulated and gets more out of life. This is such a relief to us as a family knowing that she enjoys her surroundings and that she is being so well looked after.

Reply from Claire Mcluckie, Home manager at Bridge of WeirThank you so much for your wonderful review. It truly means the world to myself and the whole team. Your MIL is a delight and we love having her at BOW.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Jane F (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

My father spent the last 6 weeks of his life at Morar. He received excellent care inspite of him being a danger to himself at times. The support for the family at this time was amazing. We knew that his stay would only have a short duration but everything possible was done to maintain a normal routine

and keep him entertained and comfortable. Access to his care notes from a phone or tablet helped my brothers see what was going on from the south of England, a great resource. Genuinely caring staff.

Reply from Claire Mcluckie, Home Manager at Bridge of WeirThank you so much for your wonderful review. It means the world to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from S M (Wife of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

My husband has sadly had to go into care due to the deterioration of his Lewy Body's Dementia/Parkinsons. He is under 65 and the care home worked with us to get a licence to allow him to move into the home.
It's a great environment and as we have got to know the staff, they have been brilliant. They

genuinely care for the people they are looking after.
Christmas was amazing. The activities were phenomanal. The staff and management put in so much effort and when I got emotional as this was my first year being on my own, they were there to give me a hug too.
I would have given 5 stars but like everything, you cant please all of the people all of the time.
Communication could be better. Maybe promote the family chat to the families of new residents. I have found that so useful.
A couple of very minor issues raised e.g. fingernails being.cut and cleaned but were all resolved straight away.
Didn't want my husband in a care home but hes safe and cared for. Cant ask for more.

Reply from Claire Mcluckie, Home manager at Bridge of WeirThank you for your review. Your husband is a wonderful man and is a pleasure to have as part of our Bow Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Alison F (Niece of Resident) published on 28 November 2025 Submitted via Website • Report

Overall Experience

I have been meaning to write this review for a while as my sister and I want to thank everyone at Morar Bridge of Weir for the friendship, care and compassion shown to our very special Uncle Joe. He came to live at Morar at a very traumatic time in his life and the whole staff team were wonderful in

how well they supported him. He loved you all but was especially fond of Claire and Joann! Joe was happy at Morar and made many friends. He was always treated with respect and dignity and , as a family, we felt welcome and were kept informed about his welfare. Thank you so much Claire and team for everything you did for Joe. I know you miss him as much as we do!

Reply from claire mcluckie, Home manager at Bridge of WeirThank you for your lovely review.
It was an absolute privilege to have known and cared for Joe. He was a very special man, who none of us will forget.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Linda G (Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

My experience of Bridge of Weir has been nothing but good in every respect. The staff can't do enough for me. I feel safe and well cared for in the home. They have a very full activities programme which I am very involved in. My room is lovely and looks out onto a patio.

Reply from Claire Mcluckie, Home manager at Bridge of WeirIt is an absolute privilege to know you. Thank you for your wonderful review, I know it means the world to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from G F (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

Having previously left a great review, I'm disappointed to update on issues which have now arisen. Lots of the care here IS great, & staff are great too.
However I need to warn others that serious issues have arisen & to be vigilant about these aspects of care of your loved one.
We had issues with

staff unable to attend to dad when he was crying out in pain. On that occasion staff had their young children at work with them so couldn't meet dad's needs.
(I agreed not to make a formal complaint at that time)
Now, three new complaints have been upheld by the Care Inspectorate regarding issues with unexplained bruising & administration of medication.
After several requests for a written response to the upholding of these complaints, Morar have now dismissed them as "minor".
No apology and no explanation provided.
I'd expected Morar to take the issues seriously, as previous complaints about the same issues have also been upheld.
Just be aware. CI website shows details of all complaints.

Reply from claire mcluckie, Home manager at Bridge of WeirThank you for your most recent feedback. We appreciate you taking the time to share your thoughts and are glad to hear you have previously had positive experiences with our service. The wellbeing of our residents is, and always has been, our highest priority, and all concerns are addressed promptly.Following the Care Inspectorates complaints inspection on 23 July 2025, they confirmed your father was well cared for, with only minor areas for improvement around documentation, which have been addressed. The Social Work review on 12 August 2025 was also very positive and reinforced confidence in the care provided.Our team remains committed to delivering compassionate care and will continue to strive to meet every concern raised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Julie M (Great-Niece of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

I was sole POA for my aunt and regret putting her in this care home. Would not recommend. Even with our families frequent detailed input nothing ever changed. For 2 and a half years we asked for black coffee instead of milky tea, never happened. We were promised baths and not showers, never happened.

Weekly live church service, never happened. My aunts teeth deteriorated rapidly as oral hygiene seemed to be non existent as toothpaste lasted around 6 months. Thick black coating on tongue. Finger nails were frequently dirty. Even after 2 joint visits with social work, nothing changed. We were repeatedly told by staff our requests had been added to the care plan. They had been yes, but weren't adhered to. We paid for her hair to get set fortnightly, only for staff to shower her the next day so hair untidy again. We asked to speak to my aunts key worker one day, the carer said she would go and find out who it was, only to return and say 'oh it's me'
So disappointied. Had such high hopes.

Reply from claire mcluckie, Home manager at Bridge of WeirIm disappointed to receive a second review from this family, especially so long after their loved one sadly passed away. While I fully acknowledge that BOW Care Home had issues in the past, this account does not reflect the care we delivered during her time with us or the improvements made over the past year. Since becoming manager, Ive worked hard with the team to raise standards and ensure residents' individual needs are met. It was a privilege to care for their great aunt she was a truly lovely lady and I remain fully committed to providing respectful, person-centred care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Ian G (Great Great-Nephew of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

Our family had a fraught relationship with this nursing home throughout the 2 1/2 years that my great aunt stayed there. Basic things like processes and procedures for looking after clothes and personal effects were ineffectual. Instructions regarding care were not followed and despite numerous meetings

and agreements to address this, staff were either unwilling or insufficiently well trained or supervised to maintain the agreed standards. End of life care proved particularly fraught with very low regard being shown to basics like regular hydration and oral hygiene and attempts to address this only met with lip service responses. Following her death, communicating with the head office to obtain refund of monies due was difficult and responses were slow and inadequate.
Care homes have a difficult job to do but this one should and could have done much better. Once the initial decision on provider is made it is unfair to relocate. I wish i had looked under the covers and further afield

Reply from claire mcluckie, Home manager at Bridge of WeirThank you for your feedback following the passing of your relative - a truly lovely lady who sadly died in January. We extend our condolences. During her time with us the team worked hard to provide consistent and compassionate care and remained responsive to your families frequent detailed input. Concerns about end of life care are taken seriously, though our records, and audits do not reflect the issues raised. Staff followed agreed plans and upheld clinical standards, even amidst complex family dynamics. Our team recalls a different experience, with gratitude expressed at the time. Its disappointing that this reflection has come months later and appear centered around delays in the refund process, which is managed by Head Office and is dependent on 3rd party payments which are often delayed by several months. While this is beyond our control, I would have gladly supported had I been approached. We wish you and your family all the best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from C C (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

My mum joined Morar living at bridge of weir in February and I can't believe the change in our mum. The team have made us all feel so welcome and show so much care and respect for our mum. They really know how to bring the best out in our elderly parents and I am so impressed by the level of care

and attention they give to mum. I didn't want my mum in a home however the Morar team have put my mind at rest and gave me a chance to be a daughter again and not my mums carer. The pink ladies are amazing and the home manager and her team should be proud of what they do. Love to all

Reply from Claire McLuckie, Home Manager at Bridge of WeirThank you so much for your amazing review. Its great to hear that we are getting it right for your lovely mum, and you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Katrina B (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report

Overall Experience

I cannot thank the staff at Morar Bridge of Weir enough for the exceptional care they have provided to my mum since she arrived. From day one, they made her feel so welcome, and the support they've given has been outstanding. The communication through the app has been incredibly reassuring for our family,

as it allows us to stay updated.
The cleanliness of the facilities is impeccable, and the entire environment is warm and inviting. The staff, from managers to domestic workers, have gone above and beyond to make mum feel comfortable and cared for. They've really taken the time to understand her needs and ensure she feels at home.
The activities they offer have been fantastic, giving mum the chance to socialize and stay engaged in a way that has made her feel more settled. It's such a relief knowing she's in a place where she feels at home. We are all so reassured by the excellent care, and I can't recommend this care home enough. Thank you all for your dedication and compassion

Reply from Claire McLuckie, Home manager at Bridge of WeirThank you so much for your wonderful review. I have read it to the team and they are delighted. Especially our Head House Keeper.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from A G (Respite Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

This is the second time my husband has been in respite care with Morar. He has an annual visit of three weeks while I visit my daughter abroad. He has Parkinsons' dementia and has had the very best of care on both of his
visits and this year was welcomed back by staff who remembered him from last year.

I found this so encouraging and reassuring as the staff are happy to be working for the company so avoiding constant turnover.He was visited by his sister in law regularly who was amazed at the constant activities which always involved him and which he was happy to be part of. To know that your husband is safe and in a very happy environment makes your time away such a precious space and time to recharge the batteries! I can't thank the staff enough and obviously am eternally grateful for the respite care which is now like gold dust.
(A very happy wife)

Reply from Claire Mcluckie, Home Manager at Bridge of WeirThank you so much for your wonderful review. Your husband is an absolute pleasure and we look forward to him returning for some 'RnR' next year.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Donnie H (Son of Resident) published on 29 November 2024 Submitted via Postal Card • Report

Overall Experience

Bridge of weir care home staff exceptionally helpful, friendly and supportive. Our Dad is well looked after and knowing this and feeling that he is safe at all times is of great comfort to the family.

Reply from Claire McLuckie, Home manager at Bridge of WeirYour father is a wonderful man and it is a privilege to care for him.Thank you for your positive review, My team and I are delighted.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Karen M (Wife of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

The management and staff at Morar Living, Bridge of Weir are kind, professional, caring and treat residents and families like their own family. The team ensure residents are treated with respect at all times and that makes my journey less traumatic, seeing my husband cope with dementia. I have the utmost

respect for all the caring staff who have a very challenging job. The manager has an open-door policy for families which is unheard of in these times.

Reply from Claire McLuckie, Home Manager at Bridge of WeirThank you for your wonderful review. It is a privilege to support both your lovely husband and you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from L W (Niece of Resident) published on 21 October 2024 Submitted via Website • Report

Overall Experience

My auntie has lived at Bridge of Weir for six months now and it is like having my auntie back again, she is living her best life, making lots of new friends, taking part in the morning exercise class. The stress and worry we, as a family, had before my auntie moved in is night and day.
The management

team are fantastic and very approachable, the member of staff on front of house always has a smile and a coffee (the real stuff) for everyone coming in to visit. The activity team make activities that spark my auntie's interests, which was a challenge but they listened to her life and used her experiences so she enjoys life again.
The nurses and care staff are brilliant, they spend time with my aunt, encourage her to remain independent but support her when she struggles. Domestic staff keep her room clean and tidy, kitchen staff give her meals she actually likes with lots of snacks and treats. I can not sing their praises enough. Thank you to all the staff, from myself and all of our family.

Reply from claire mcluckie, Home manager at Bridge of WeirThank you for your wonderful review, you have made our week! The whole team are working hard to ensure that all our residents and their families are cared for and supported to the highest standards. We are delighted to know that we are achieving that for your aunt and you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Joan C (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report

Overall Experience

Mum has been a resident at B.O.W. since Sep 2023. I wanted to thank the entire team at Morar for the exceptional care they provide to Mum.
Mum is always treated with dignity, respect, and compassion. All staff go above and beyond to ensure Mum's every comfort and needs are met.
They have taken the

time to get to know Mum as an individual and cater to her preferences. This personalised approach has made a world of difference in Mum's adjustment.
B.O.W offers a wonderful environment. We as a family especially enjoy the beautiful quiet lounge areas where we can reminisce with Mum over a coffee and a piece of cake. I am particularly impressed with the focus on resident independence. The staff encourages Mum to maintain her own routines as much as possible, which is so important for her well-being.
Thanks to Bridge of Weir Care Home, Mum is happy, looked after, and thriving. I have great peace of mind knowing Mum is in such capable and caring hands. This is an exceptional care home.

Reply from claire mcluckie, Home manager at Bridge of WeirThank you so much for your wonderful review. Caring for your mum is an absolute pleasure. Getting such positive feedback means the world to the whole team. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Jean D (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report

Overall Experience

My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All

issues are dealt with in a prompt and pleasantly efficient manner. Well done.

Reply from Claire Mcluckie, Home manager at Bridge of WeirThank you for your wonderful review Jean. It means the world to myself and all the team. Your mum is an absolute to care for!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from John S (Son of Resident) published on 15 May 2024 Submitted via Website • Report

Overall Experience

My dad has been a resident since Oct 2022.
The care home has gone through a lot of staff changes. From February 2024 there have been big changes and have been driven by the new management team. The manager and her deputy are excellent and a credit to the company.
Permanent staff now provide the care,

communication is excellent and an open door policy to family and residents.
The restrictions for visiting times have all been removed and family and friends can visit at any time.
All the departments that help the care home function are tremendous and work as a team and if anything my dad needs to change all you have to do is ask and it is done.
I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.

Reply from claire mcluckie, Home manager at Bridge of WeirThank you so much for your fantastic review. The whole BOW team works hard to ensure that our residents and families all receive the best care outcomes and I am so pleased that you and your father are now experiencing that.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from Alexander E (Nephew of Resident) published on 9 May 2024 Submitted via Website • Report

Overall Experience

I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes

such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.

Reply from Claire McLuckie, Home manager at Bridge of WeirThank you so much for your wonderful review. It means so much to us all at Bridge of Weir Care Home. We are delighted that you, your aunt and most importantly, your uncle are all experiencing such a positive time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bridge of Weir
from S S (Relative of Resident) published on 3 May 2024 Submitted via Website • Report

Overall Experience

Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.

Reply from claire mcluckie, Home manager at Bridge of WeirThank you so much for your very kind review. We are all working very hard at Bridge of Weir Care Home to ensure that everyone, very much gets the care they need and deserve. I will pass on your kind words to the team, who I know, like me very much appreciate them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Home Owned by Morar Living in Renfrewshire

Morar Living Locations in Renfrewshire (1)

Morar Living Reviews in Renfrewshire (40)

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Bridge of Weir

Awards / Recognitions (0)

Loading

Loading

Loading

Care Seekers

Job Seekers