Care Homes Owned by Morar Living in Suffolk

Thank you so much for taking the time to share your feedback about your experience at Abbeygate. We are delighted to hear that you are so pleased with the care we provide. It is truly a pleasure to have your mother living here with us.

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We're truly delighted to hear that your mum, along with your family and extended family, have felt so welcomed and supported during this important transition. It means a great deal to us to know that our environment, team, and activities have had such a positive impact. Our care team and activity coordinator will be especially pleased to know that their efforts to understand and support your mum have made her feel comfortable and confident - that is exactly what we strive for. We're honoured that you feel this home is the right fit for her next chapter.

Thank you for your lovely review of our home and the care we provide. The staff here are always looking at ways to put a smile on our residents faces.

Thank you for taking the time to highlight your experience at Langham. I am very blessed with having amazing staff that take great pride in their roles. We pride ourselves in not only the care we give our residents but the support offered to relatives.

Thank you for taking the time to share lovely feedback from your experience at Langham Manor. It was a privilege to be able to care for your Mum. I will ensure your kind words are shared with our fantastic team here at Langham Manor.

Thank you for your kind and thoughtful review. We are delighted to hear that your mother had a memorable 96th birthday celebration at Langham Manor. Ensuring our residents feel valued and cherished, especially on such significant milestones, is a priority for us. It is heartening to know that your mother is happy and that you have had positive interactions with our team. We are committed to providing compassionate and attentive care, and it is wonderful to see these efforts reflected in your feedback. Thank you once again for your feedback, it is greatly appreciated and encourages us to continue delivering the highest standards of care.

Thank you for taking the time to share such lovely feedback. We're so pleased to hear that your mum has settled in so well at Langham Manor and that she feels happy and at home with us. It's wonderful to know that she enjoys her room, the nutritious meals, and the activities we take great pride in creating a caring and friendly environment that helps residents feel comfortable and connected. Supporting mental well-being and social interaction is very important to us, so we're delighted this has made a positive difference for your mum. If there's anything more we can do to support her, please don't hesitate to let us know.

Thank you for your lovely review. We are very blessed at Langham Manor to have staff that enjoy working here, which creates the warm comforting family environment that we have. Your feedback is very much appreciated and we will certainly let the wider team know of your experience.

Thank you for your detailed feedback. We're pleased to hear that you've had a positive experience with the overall care and cleanliness of our home and we appreciate your kind words about our staff's dedication. However, we're truly sorry that the standard of food has not met your expectations. The quality of our meals is a priority, and we regret that this has been an ongoing concern. We are actively working to address staff turnover in the kitchen and improve the standard of dining. Running out of basic items like peas is unacceptable and we understand your frustration with the lack of nutritious options and fresh fruit. These issues will be taken up with the kitchen team and suppliers. We value your feedback and we are committed to making improvements to ensure that our residents receive high-quality, nutritious meals that reflect the level of care we aim to provide. Thank you again for bringing this to our attention.